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Bose Companion 5 Support Question

Bose Companion 5 Support Question

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Question posted by tascs on January 6th, 2013

Bose Music Centre Flashing 'no Response'.

I pressed the mute button for 5 seconds to establish connection but no go.  New batteries in music center and music centre is right beside the room interface box.  How can I tell if something is wrong with the room interface box?

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Related Bose Companion 5 Manual Pages

Owner's guide - Page 2

We encourage you for choosing the Companion® 5 multimedia speaker system from your new Companion system. Visit the site to access helpful information about your product. • Register your new Companion 5 system. Thank you to get the most from Bose. This website allows you . owners.bose.com/companion5 Just log on for you to : • Find setup tips and...
Owner's guide - Page 3

...must be placed on www.bose.com/static/compliance/index.html. The lightning flash with any electronic products,...©2007 Bose Corporation. It will help you set up and operate your speaker system properly....to rain or moisture. Bose, COMPANION, TrueSpace and Acoustimass are property of Bose Corporation. All other ...exposure to loud music may compromise safety, regulatory compliance, and system ...
Owner's guide - Page 4

...proper ventilation. Do not put the product in a particular installation. Only use this is connected. • Consult the dealer or an experienced radio/TV technician for all servicing to ...However, this product near a bathtub, washbowl, kitchen sink, laundry tub, in solving problems, contact Bose Customer Service. for help in a wet basement, near water or moisture - on a bed, sofa...
Owner's guide - Page 5

... OTHER DEVICES 15 CARE AND MAINTENANCE 16 INTRODUCTION 6 Your Companion® 5 multimedia speaker system 6 Setup help 6 SYSTEM SETUP 7 Unpacking 7 For your records 7 Placing your Companion® 5 system 8 Positioning the speakers 8 Positioning the Acoustimass® module 9 Making system connections 10 Windows® XP audio setup 11 Windows® Vista audio setup 13 Mac OS...
Owner's guide - Page 6

... http://owners.bose.com/Companion5 for purchasing a Bose® Companion® 5 multimedia speaker system, which delivers the superb acoustic performance needed to your computer. Your system includes: • Two small, easy-to-place speakers on stands and an Acoustimass® module. • A USB cable to connect the system to enjoy the full audio impact of music, movies...
Owner's guide - Page 7

... product registration card together with this owner's guide. 7 Left speaker Right speaker Acoustimass® module Control pod Power cord* USB cable *The... on your new Companion® 5 system here and on the rear of children. SYSTEM SETUP English Español Français SYSTEM SETUP Unpacking Figure 1 Carton contents Carefully unpack your authorized Bose® dealer...
Owner's guide - Page 8

...Figure 2 Typical system setup Left (L) speaker 24 in (61 cm) maximum Right (R) speaker Control pod Acoustimass module Positioning the speakers Proper positioning of each speaker the same distance from adjacent large objects or cabinet surfaces. SYSTEM SETUP Français Español English SYSTEM SETUP Placing your Companion® 5 multimedia speaker system is marked L (left) or...
Owner's guide - Page 9

...overheating. • Place the module at the rear of the Acoustimass module. For example, you can reach the USB connection on its feet on a flat surface. • DO NOT BLOCK the front grille of the module. •... the computer and computer monitor to be the unseen part of the speaker system. Adequate ventilation is designed to prevent the module from interfering with the monitor. 9
Owner's guide - Page 10

...Right (R) speaker Left (L) speaker Acoustimass module rear panel Computer USB 1 3 4 2 Control pod Note: The Companion® 5 system does not have an AC power switch. Insert the red plug on the right (R) speaker...respective jacks. Figure 3 Connection overview 1. Note: Bose recommends using a safety... SETUP Making system connections The following steps and Figure 3 tell you how to ...
Owner's guide - Page 11

...this setup procedure. If any cables during this takes about 30 seconds). After plugging in your audio setup, please visit http://owners.bose.com/Companion5. 1. SYSTEM SETUP English Español Franç...in the USB cable, wait for a series of "Found New Hardware" messages to the next step. Figure 4 "Found New Hardware" typical message sequence Start End 11 For additional help ...
Owner's guide - Page 12

Your Companion® 5 multimedia speaker system is the connected USB device. 4. Under Speaker settings, click the Advanced button to check the settings. 12 In the Speaker setup drop list, select 5.1 surround sound speakers. 6. Click Apply and then OK. Under the Volume tab, verify that Bose USB Audio is now ready to use. In the Windows XP Control Panel, open...
Owner's guide - Page 13

... "Troubleshooting" on page 19. • If you do not see this setup procedure. • For additional help with your audio setup, please visit http://owners.bose.com/Companion5. 1.
Owner's guide - Page 14

... control panel (Figure 9). Verify that the Playback default setting (indicated by a green check) is now ready to use. 14 Figure 10 Sound control panel 5. Your Companion® 5 multimedia speaker system is Bose USB Audio. SYSTEM SETUP SYSTEM SETUP Figure 9 Sounds Français Español English 4.
Owner's guide - Page 15

... preferences Figure 12 Audio MIDI Setup control panel 3. Select Bose USB Audio for sound output and close the control panel. Choose Bose USB Audio for Properties For, Default Output, and System ... help with your hard drive, open the Sound control panel (Figure 11). 2. Your Companion® 5 multimedia speaker system is now ready to use. 15 SYSTEM SETUP English Español Franç...
Owner's guide - Page 16

... reaches a comfortable level. Set the Companion 5 system volume to decrease it again to the Muted mode when the USB connection becomes active again. Mode switch (touch-sensitive) Volume control ring Mode indicator • Amber = Muted mode • Green = Active mode • Red = Standby mode IMPORTANT! • The Companion® 5 multimedia speaker system is automatically selected when...
Owner's guide - Page 17

... compensation control (Figure 14) on the Acoustimass® module. OPERATION English Español Français OPERATION Adjusting the bass After listening to your speaker system, you may wish to decrease bass (-) 17 06.Operation.fm 12/07
Owner's guide - Page 18

Note: When listening to a connected audio device, alerts and sounds from your preferred levels. 18 You may need to adjust the volume control ring and the volume levels in headphones automatically mutes the system speakers. • After disconnecting headphones, touch the mode switch to hear both sources at your computer are mixed with the...
Owner's guide - Page 19

... Companion 5 system directly into any audio application running. 19 Make sure mute is not set at the sound source and increase the volume on the control pod clockwise. • If you connect ... liquids to Bose or register your product at http://owners.bose.com/Companion5. Insert the the message, "A prob- if you are provided on page 10). • Check your speaker cords for ...
Owner's guide - Page 20

...may be caused by connecting the speaker system to your computer through a USB and abnormal sounds on your computer or other sound source. If the Companion 5 speaker system operates properly,... the problem is • Increase the volume on hub. Disconnect the Companion® 5 system USB cable from speakers is in solving problems, contact Bose...
Owner's guide - Page 21

©2009 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM322417 Rev.00

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