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Blackberry 8320 Support Question

Blackberry 8320 Support Question

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Question posted by Joedefrancisco on January 13th, 2015

Dead Z10

Folks, My BB Z10 has stopped working. Thought it might be a bad battery, but not the case. I see there are a number of others having the same problem and receiving little or no help! Do you have the answer? Thank you, Joe.

Current Answers

Answer #1: Posted by waelsaidani1 on January 13th, 2015 4:04 PM
waelsaidani1

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Related Blackberry 8320 Manual Pages

User Guide - Page 3

... opens when I press a Convenience key ...12 Shortcuts ...13 BlackBerry basics shortcuts ...12 Phone shortcuts ...13 Camera shortcuts ...13 Message shortcuts ...14 Typing shortcuts ...14 Search shortcuts ...15... Browser shortcuts ...16 Media shortcuts ...16 Map shortcuts ...17 Calendar shortcuts ...17 Phone ...19 Phone basics ...19 Emergency calls ...21 Volume ...21 Voice dialing ...22 Voice mail ...
User Guide - Page 4

... a call using a voice command ...22 Dial an extension using a voice command ...22 Use a headset ...21 Check your phone number using a voice command ...22 Check the wireless coverage level using a voice command ...41 Check the battery power level using a voice command ...42 Set the voice dialing language ...22 Turn off choice lists for voice...
User Guide - Page 7

... ...145 View properties for an application ...145 Delete a third-party application ...145 Receive a device password prompt before you add an application ...145 View the size of... lists ...167 Caller ID ...26 Categories ...169 Address lookup ...170 SIM card phone book ...171 Contact list options ...173 Contact troubleshooting ...174 Calendar ...175 Calendar basics ...175 Meetings ...177 Calendar options...
User Guide - Page 10

Reset the device ...239 Extend battery life ...239 SIM card ...241 About the SIM card phone book ...171 Load the SIM card phone book ...171 Add a contact to your SIM ...card with a PIN code ...243 Change the SIM card PIN code ...243 Change the display name for a phone number ...243 Security ...245 Security basics ...245 Encryption ...246 Password keeper ...247 Advanced security ...250 Smart cards ......
User Guide - Page 11

...261 Service books ...263 About service books ...263 Accept a service book ...263 Delete a service book ...263 Troubleshooting ...265 BlackBerry basics troubleshooting ...265 Phone troubleshooting ...38 Voice dialing troubleshooting ...43 Camera troubleshooting ...48 Message troubleshooting ...63 Typing troubleshooting ...110 Attachment troubleshooting ...120 Synchronization troubleshooting ...124...
User Guide - Page 13

... have links to a Convenience key. 1. Type your BlackBerry® device. Perform one of the device and one Convenience key on your BlackBerry® device as phone numbers, web sites, and email addresses and can turn off standby mode, press the Mute key again. Depending on standby mode If you can use these...
User Guide - Page 15

Phone shortcuts • To answer a call , press the Speakerphone key. Click a phone number. Type the extension number. • To assign a speed dial number to a key, on the Home screen or in the phone, hold the key. • To turn on a theme or notification profile, highlight a theme or notification profile. Camera shortcuts • To take a picture, press the Right...
User Guide - Page 21

... call and end the current call Press the End key. Ignore a call , click Answer - To end the call 1. Drop Current. Make a call , press the End key. Answer a call , press the Mute key. Phone Phone basics Find your phone number In the phone, your active phone number appears at the top of the screen. Press the key. Perform one of...
User Guide - Page 22

... calls 1. Click Swap. Click Hold. Press the Menu key. 2. Hearing damage can occur. Do not hold the Alt key. Turn on a conventional phone keypad. • To type a number, press a number key. • To type a letter, hold the BlackBerry® device near your ear while you want to a different application and you use the...
User Guide - Page 23

... emergency access numbers (for example, 911 in North America or 112 in the phone, type the emergency number. Press the Send key. • If your BlackBerry® device. • To answer a call,...is unlocked, in countries that are outside of a contact name. 3. Click a contact or phone number. 4. To resume playing the song, press the headset button again. Emergency calls About emergency ...
User Guide - Page 24

...Menu key. 4. Click General Options. 4. Click Save. Say "Check my phone number." The higher the volume percentage, the louder the volume. 1. Change the Default Call Volume field...dial extensions only within your company. Say "Call" and a contact name or phone number. Say "Call extension" and the extension number. Set the voice dialing language Verify that you have set smart dialing options....
User Guide - Page 25

... identifies more than one of the following actions: • To turn off playback for phone numbers, set the Digit Playback field to Disabled. • To turn off playback for contacts... prompts off voice prompts 1. If your device selects the best match and dials the phone number automatically. Perform any of numbers 1. Click Save. Click Save. In the device options, click Voice Dialing. 2....
User Guide - Page 26

... a different voice mail system. Speed dial Make a call using speed dial You can only set on your theme, you can type the access number for the active phone number. 1. In the phone, press the Menu key. 2. Click New Speed Dial. 5. Click View Speed Dial List. 3. Click an unassigned key. 4. Click Options. 3. 4. Complete the instructions...
User Guide - Page 27

... call bridge. Press the Send key. 4. Note: If you add a pause or wait when creating a phone number link for a conference call , press the Menu key. 5. Click Split Call. 3. Type a phone number or highlight a contact. 3. During the second call 1. Create a phone number link for a conference call in a message, an appointment, or a meeting, type Tel: before you add...
User Guide - Page 29

... your theme, missed calls might also appear on which you called , and the duration of the call log 1. In the phone, press the Menu key. 2. Add notes to your contact, the phone number that you can also add notes to a call . Press the Menu key. 3. Press the Menu key. 5. Delete the caller ID...
User Guide - Page 30

...Click Save. Click View History. 4. Click Forward. Delete call log. 2. In the phone, highlight a call log notes 1. Click View History. 4. Click Save. Press the ...for this service. 28 Change call notes. 7. In the phone, highlight a call log. 2. Click Edit Notes. 6. Click Clear Field. 8. Click the trackball. 9. In the phone, highlight a call log. 2. Click Edit Notes. 6. Press...
User Guide - Page 31

... the Call Waiting Enabled field to Yes. 5. Call forwarding About call forwarding Depending on your SIM card. Click Call Waiting. 4. To turn off call forwarding phone number. 7. For more information, contact your SIM card for the active phone number. To stop forwarding calls, set up your wireless service provider.
User Guide - Page 32

...added. 1. Click Delete. 30 Press the Menu key. 5. Change a call forwarding phone number You can only delete call forwarding phone number 1. Click Options. 3. Click a phone number. 7. Click Options. 3. Click Close. Click Call Forwarding. 4. Click New Number. 6. Click Edit. 8. Press the Menu key. 5. In the phone, press the Menu key. 2. Press the Menu key. 5. Click Call Forwarding...
User Guide - Page 37

..., click Security Options. 2. Click General Settings. 3. Click Save. 35 You can receive calls to Always. 5. For example, you cannot place one call on dialing from contacts when you make calls 1. Click General Options. 4. Click Save. Phone options Hide your active phone number. To turn off TTY support, set the TTY Mode field to Yes...
User Guide - Page 232

...again, change the Network Selection Mode field to Manual. 3. In the device options, click Mobile Network. 2. Contact your wireless service provider for Available Networks. 4. On the Home screen ... roaming In most cases, your wireless service provider's wireless network coverage area. Click Select Network. 6. Switch wireless networks manually Verify that only phone and SMS text ...

Blackberry Knowledge Base Results

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  • KB05196-Connect a computer to the Internet using a BlackBerry smartphone as a USB tethered modem
    ...: If the BlackBerry smartphone operates on General Packet Radio Service (GPRS) or Enhanced Data Rates for GSM devices only - In the search bar, type Set up Connection or Network Set up a dial-..., and verify that previously appeared in the Dial-Up Phone number field, and click Next If the BlackBerry smartphone operates on Universal Mobile Telecommunications System (UMTS) networks, type *98# If ...
  • KB18127-Configuring a BlackBerry smartphone as a Bluetooth IP Modem on a Mac computer
    ...connection. Task 1 - Mac Name >. The Bluetooth Mobile Phone Setup window appears. The values in these fields are activated...displays the following information: Vendor: Model: BlackBerry IP Modem (GSM) BlackBerry IP Modem (CDMA) - capabilities can be manually...USA BlackBerry smartphone users: wap.voicestream.com epc.tmobile.com Telephone Number: *99# *Account Name: <space> *Password: ...
  • KB16418-Unable to register BlackBerry Mobile Voice System Client
    ... MVS web UI using the last five digits of your mobile phone number. Status to your welcome email message. Click your BlackBerry smartphone...number (PIN). Task 2 - Fill in your work email address. Unable to Leave the remaining three fields as they are . Mobile Voice System (BlackBerry MVS) Server for Cisco Unified Communications Manager version 6.1 or later The problem...

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