Question posted by bjfarmersparky on December 19th, 2011
Stop Charging My Credit Card!!!!!!
Reference numbers 206-448-6628
120777959
You are charging me every month . STOP this I never signed onto a monthly fee.
Current Answers
Answer #1: Posted by BigFishGamesSupport on January 21st, 2012 4:22 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It sounds like there might be a Big Fish Game Club membership on the account. The Game Club membership is optional, and you can get more information about it here:
You can cancel the membership at any time, either by following the instructions in this help article:
Or by contacting customer support:
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
Answer #2: Posted by twfales74 on August 21st, 2012 10:52 AM
twfales74
Member since:
August 21st, 2012 Points: 40
Member since:
August 21st, 2012 Points: 40
When you purchase a game at the really low price, there is an agreement that you get the cheap game for the membership. Read the material!! It is not the fault of bfg, nor the banks. Call support, they are SUPER FRIENDLY, and in less than 3 minutes, the unwanted membership and charges will be taken care of.
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