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Asus X550DP Support Question

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Question posted by fcargullo on December 27th, 2013

No Display After Linux Installation

Hi, my name is francis from philippines and I just bought asus x550dp about 3weeks ago... I tried installing ubuntu 13.10 and kubuntu aswell but after finishing the installation, the moment i restart and select the linux os i got stock to no display... even the backlight is not turned on... can you please give me some instruction on how will i be able to install linux successfully on this asus x550dp? thank you so much...

Current Answers

Answer #1: Posted by StLFanMan on March 27th, 2014 9:06 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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if you haven't already, I'd recommend speaking with Asus Support directly, so that they can troubleshoot this with you. Worst case scenario, your laptop may require repairs.

Answer #2: Posted by no1linuxer on September 8th, 2014 7:32 PM
no1linuxer

Member since:
September 8th, 2014

Points: 0
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i cannot support the exact solution on your problem but with my experience, add acpi_blacklight=vendor option on kernel configuration of GRUB bootloader. that option will be useful for black screen on bootplash. if it don't work, try boot with safe boot mode without framebuffer. i hope it will be help to you.

i'm in korea.

Related Asus X550DP Manual Pages

User's Manual for English Edition - Page 3

... your Notebook PC 8 Caring for your Notebook PC 9 Proper disposal...10 Chapter 1: Hardware Setup Getting to know your Notebook PC 12 Top View......display panel 26 Press the power button 26 Gestures for the touchpad 27 Using the keyboard 34 Function keys...34 Function keys for ASUS Apps 35 Windows®8 keys...36 Multimedia control keys (on selected models 36 Numeric keypad (on selected...
User's Manual for English Edition - Page 13

... the power button to put your Notebook PC shuts down. Notebook PC E-Manual 13 You can also use . Display panel This high-definition display panel provides excellent viewing features for photos, videos, and other multimedia files on or off. Microphone (on selected models) The built-in microphone can be used for video conferencing, voice...
User's Manual for English Edition - Page 20

WARNING! VGA port This port allows you to an external display. Ensure that paper, books, clothing, cables, or other protected content playback. 20 Notebook PC E-Manual Left Side 17" and 15" model Kensington® security slot ...
User's Manual for English Edition - Page 26

Lift to open the display panel. Press the power button. 26 Notebook PC E-Manual
User's Manual for English Edition - Page 34

... off Activates the second screen NOTE: Ensure that the second display is connected to your Notebook PC's keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off ...
User's Manual for English Edition - Page 35

... a special set of function keys that can be used to switch between these display color enhancement modes: Gamma Correction, Vivid Mode, Theater Mode, Soft Mode, My Profile, and Normal. Launches the ASUS LifeFrame app Launches the ASUS Power4Gear Hybrid app Notebook PC E-Manual 35 Toggles the ASUS Splendid Video Enhancement Technology app to launch...
User's Manual for English Edition - Page 43

...a tile-based user interface (UI) which allows you to your Microsoft account before they are apps pinned on the Start screen and displayed on your user account. NOTE: Some apps require signing in /out button Windows® Apps These are fully launched. It helps organize... you need in to your Notebook PC. Start screen The Start screen appears after successfully signing in just one place.
User's Manual for English Edition - Page 52

Start This tool reverts the display back to share applications via social networking sites or email. Share This tool allows you to the Start ... opened app. From the Start screen, you can also use this to revert back to your Notebook PC such as an external display or printer. Settings This tool allows you to look for files, applications, or programs in your Notebook PC. Inside the Charms ...
User's Manual for English Edition - Page 53

Snap feature The Snap feature displays two apps side-by-side, allowing you to 1366 x 768 pixels or higher before using the Snap feature. IMPORTANT! Ensure that your Notebook PC's screen resolution is set to work or switch between apps. Snap bar Notebook PC E-Manual 53
User's Manual for English Edition - Page 54

.... 2. Press . 3. To switch between apps, press . 54 Notebook PC E-Manual Using Snap Use your screen. 3. Hover the mouse point on the top side of the display panel. 4. Launch the app you wish to activate and use Snap. 1. Once the pointer changes to a hand icon, drag then drop the app to the...
User's Manual for English Edition - Page 68

Featured ASUS Apps LifeFrame Enhance your webcam as a security monitoring device, and play games using this app. The archive toolbar displays a function's saved files in /out Notebook PC E-Manual To launch LifeFrame Press . Create snapshots, edit photos, record videos, record audio files, use your webcam functions ...
User's Manual for English Edition - Page 74

... Notebook PC. The default BIOS settings apply to run when you turn on Self Test (POST) is installed as a permanent part of a trained service personnel. The Power-on Self Test (POST) The Power-on or restart your Notebook PC. The software that controls the POST is a series of your Notebook PC then...
User's Manual for English Edition - Page 77

... PC's hard disk drive, input/output (I /O Interface Security System Mode state Secure Boot state Secure Boot Control Key Management NOT INSTALLED User Enabled [Enabled] →← : Select Screen ↑↓ : Select Item Enter: Select +/- : Change Opt. Aptio Setup Utility - Main Advanced Boot Security Save & Exit Password Description If ONLY the Administrator's password is only...
User's Manual for English Edition - Page 81

... System after Setting Hard Disk Passwords*** Administrator Password Status NOT INSTALLED User Password Status NOT INSTALLED Administrator Password User Password HDD Password Status : NOT INSTALLED Set Master Password Set User Password I/O Interface Security →← : Select Screen ↑↓ : Select Item Enter: Select +/- : Change Opt. Type in a password then press...
User's Manual for English Edition - Page 95

... pulse dialling (manufacturers may cause undesired operation. html 1 National requirements will not occur in the user guide that may state in a particular installation. However, there is encouraged to try to provide reasonable protection against harmful interference in accordance with FCC Rules Part 15. These limits are designed to correct the interference by...
User's Manual for English Edition - Page 98

... This equipment complies with IC radiation exposure limits set forth for satisfying RF exposure compliance. End users must accept any interference, including interference that is installed outdoors is intended to be operated indoors and away from windows to licensing. This device complies with Industry Canada licence-exempt RSS standard(s). 98 Notebook...
User's Manual for English Edition - Page 102

... or two or more cells connected in series, parallel, or both, that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion...
User's Manual for English Edition - Page 103

...by Macrovision Corporation and other rights owners. TV Notices Note to CATV System Installer-Cable distribution system should include bonding the screen of the coaxial cable to ... viewing uses only unless otherwise authorized by Macrovision Corporation, and is prohibited. installation should be authorized by Macrovision Corporation. REACH Complying with the REACH (Registration,...
User's Manual for English Edition - Page 105

... and maintain electrical safety, a coating is mandatory for Devices and Radiological Health (CDRH) of procedures other than those specified herein or in the laser product installation guide may result in the United States. To prevent exposure to the optical drive's laser, do not attempt to insulate the device except on August...
User's Manual for English Edition - Page 108

...Agency and the U.S. To wake your computer, click the mouse or press any key on FreeDOS and Linux-based operating systems. European Union Eco-label This Notebook PC has been awarded the EU Flower label, ... on the ENERGY STAR joint program. Reduced solid waste through takeback policy. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is...

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