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Question posted by fruserma on March 21st, 2014

Troubleshooting Rtn66u Dark Knight Can't Find Internet Connection

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Answer #1: Posted by StLFanMan on March 25th, 2014 12:34 PM
This answer was accepted by the poster of the original question.
StLFanMan

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Have you verified all connections are set up properly? Try uninstalling the network and then re-installing it. Does it work then? If not, it may be due to you having a weak Wi-Fi signal, or your bandwidth may not be large enough.

I would recommend contacting your Internet Service Provider directly for troubleshooting assistance.

Related Asus RT-N66U Manual Pages

User Manual - Page 1

a capability to 70% powersaving solution. and the ASUS Green Network Technology, which provides up to handle 300,000 sessions; SMB server, UPnP AV server, and FTP server for an unmatched concurrent wireless HD streaming; User Guide RT-N66U Dark Knight Gigabit Router Dual Band Wireless-N900 The ultra-thin and stylish RT-N66U features a 2.4GHz and 5GHz dual bands for 24/7 file sharing;
User Manual - Page 3

... enabled 16 3 Configuring via the web GUI Logging into the web GUI 17 Setting up the Internet connection 18 Quick Internet Setup (QIS) with auto-detection 18 Setting up the wireless security settings 22 Managing your network clients 24 Monitoring your USB device 25 Creating your Guest Network 27 Using the Traffic Manager 28...
User Manual - Page 6

... / 5GHz LED Off: No 2.4GHz or 5GHz signal. F lashing:Transmitting or receiving data via wireless connection. 5 USB LED O ff: No power or no physical connection. On: Device is ready. O n: Has physical connection to its factory default settings. 10 WAN (Internet) port Connect a network cable into one of these ports. On Off 8 USB 2.0 ports Insert USB 2.0 devices...
User Manual - Page 8

... updates. • To ensure the best wireless signal, orient the three detachable antennas as shown in a centralized area for a maximum wireless coverage for the network devices. • Keep... signal interference or loss. • Always update to it, ensure that you: • Place the wireless router in the drawing below. • For optimum performance, please switch on the cooling system. 90...
User Manual - Page 9

...-TX/ 1000BaseTX) • IEEE 802.11a/b/g/n wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES:...wireless capabilities, you are using only one or two computers that will be able to use the 2.4GHz or 5GHz band. • If you may install an IEEE 802.11a/b/g/n WLAN adapter to your computer to connect...
User Manual - Page 10

... has an integrated auto-crossover function, so use either straight-through or crossover cable for wired connection. Wall Power Outlet RT-N66U 1 4 Power Power Modem 3 WAN LAN 2 Computer To set up your wireless router via wired connection: 1. If your modem has a backup battery, remove it from your network. • Disconnect the cables/wires from your...
User Manual - Page 11

... modem to your modem's AC adapter to the DC-In port and plug it to a power outlet. Insert your wireless router's WAN port. 4. Insert your wireless router via wired connection: 1. Wireless connection 3 Modem 2 1 To set up your modem's AC adapter to the DC-In port and plug it to a power outlet. 2 Using the bundled network...
User Manual - Page 13

Click Tools > Internet options > Connections tab > LAN settings. 3. From the Local Area Network (LAN) Settings screen, untick Use a proxy server for your LAN. 4. Click OK when done. 13 Before you proceed NOTE: Before configuring your wireless router, do the steps described in this section for your host computer and network clients. Disable the proxy...
User Manual - Page 14

NOTE: Refer to automatically obtain an IP address. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 14 Windows® 7 1. B. Set the TCP/IP settings to your... disabling the proxy server. Cllick Apply Now when done. Click Start > Control Panel > Network and Internet > Network and Sharing Center > Manage network connections. 2.
User Manual - Page 16

Disable the dial-up connection. 16 NOTE: Refer to launch the browser. 2. Click OK when done. Windows® 7 1. Click Start > Internet Explorer to your browser's help feature for details on disabling the dial-up connection, if enabled. Click Tools > Internet options > Connections tab. 3. Tick Never dial a connection. 4. C.
User Manual - Page 17

... server settings, disable the dial-up settings, and cancel the dial-up connection. • For more details, refer to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome, manually key in the wireless router's default IP address: 192.168.1.1 2. NOTES: • For your web browser...
User Manual - Page 18

... quickly setting up the Internet connection NOTE: When setting the Internet connection for the first time, press the Reset button on your Internet connection. Use the web GUI to its factory default settings. Quick Internet Setup (QIS) with auto-detection: 1. Launch a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. 18 3. The wireless router's web GUI launches...
User Manual - Page 19

Obtain the necessary information about your Internet connection type from your ISP connection type is Dynamic IP, PPPoE, PPTP, L2TP, and Static IP. The wireless router automatically detects if your ISP. 19 IMPORTANT! Key in the necessary information for your ISP connection type. 2.
User Manual - Page 20

... is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. • If QIS failed to launch automatically, manually launch your wireless router's web GUI to access the QIS page. NOTES: • The auto-detection of the Network...
User Manual - Page 21

Your Internet and wireless settings are displayed. Click Next to continue. 5. Read the wireless network connection tutorial. 4. When done, click Finish. 21
User Manual - Page 27

Creating your Guest Network The Guest Network provides Internet connectivity for your private network. Launch the wireless router's web GUI. 2. On the Guest Network screen, click Create to create a network for temporary visitors without providing access to your visitors. 27 To create your guest network: 1.
User Manual - Page 29

Monitoring Traffic The traffic monitor function allows you to assess the bandwidth usage and speed of your Internet, LAN, Wired, WLAN (2.4GHz or 5GHz) connections. Using the USB Extension The USB Extension function provides AiDisk, Servers Center, Network Printer Server and Download Master submenus. 29
User Manual - Page 49

... connect to the router. • Check the wireless security settings. • Press the Reset button at the rear panel for deleting cookies and files vary with the router. Troubleshooting I cannot access a web browser for configuring the router. • Delete the cookies and files in your web browser, then click Tools > Internet Options... 2. Under Temporary Internet...
User Manual - Page 50

... can get the IP address (via wireless LAN adapter. • Move the router closer to the wireless client. • Check whether the wireless adapter is connected to the correct wireless router. • Check whether the wireless channel in use a proxy server. 50 Cannot access the Internet via both wired network and wireless network). • Ensure that your computer...
User Manual - Page 51

...provider. If the ADSL "LINK" light blinks continuously or stays off, Internet access is plugged in Chapter 3 of the wireless router for more than five seconds. • Refer to the section ...stays OFF, contact your cables are forgotten. • Try setting up the wired connection and configuring the wireless encryption again. • Press the Reset button at the rear panel of this user...

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