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Question posted by sharenep on April 27th, 2013

Usb 3.0 Not Working With A 1.0 Or 2.0 Flash Drive. Also An Odd Read.

I have 4 USB 3.0's. I plug in a flash drive. Nothing happens on any of the USB's. So I go to a laptop that has the old 2.0 OR 1.0 USB (don't know which). It works fine. ALSO, I plugged in another flash and seen two folders. I clicked on one of them, they disappeared, not to be seen again. With this Asus purchase I rec'd a USB driver's disk. Am I suppose to intall these? Thanks for any help.

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Request from sharenep on May 1st, 2013 7:29 PM
Ooops,cljeffrey, I thought your answer would resolve my issue. However, it did not. :( I put that disk in and it wasn't very useful it was for installing apps. The one "driver" mentioned on the disk was linked to the multimedia so I tried to install that, however, it kept giving me a "failed". I have another question regarding this, on the "START" Menu there is a button/icon for "reinstalling USB driver" so I tried that. It kept telling me I didn't have sufficient priviages. I am the administrator and no other person is registered on this notebook. So now there are two question into one.

1) Why can't I install drivers for the USB and

2) Why does it claim I am not the admistrator, I checked and I am listed as adinistrator.

Thanks for HELP ...

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Answer #1: Posted by cljeffrey on April 29th, 2013 3:44 PM

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cljeffrey

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Yes please install the USB driver disc so there will be no compatibility issues. Please also update the intel rapid storage technology driver under others.

http://support.asus.com/download.aspx?SLanguage=en&p=3&s=391&m=N76VJ&os=&hashedid=bXU5jJZXXnuDNiSA

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