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Asus K50AD Support Question

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Question posted by pellicanolidia on November 25th, 2012

Asus K50ad Does Not Load

Hello, my Asus K50AD does not load windows 7 although the led on the on switch are lit and the ventilator goes.  I have some files on the desktop which I urgently need.  I also have a restore dvd but if I launch it I will loose everything.  Is there a way I can get to the desktop to save these files and then restore?  Your help will be very much appreciated.

Current Answers

Answer #1: Posted by cljeffrey on November 30th, 2012 6:12 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

Points: 1,054,453
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Have you tried removing the battery and the power plug and pressing the power button a couple times.   After you do this, leave the battery out and just plug the power plug. Try starting your computer. If you are able to get into windows quickly save all your important things on a USB drive or disc before it happens again and send the unit in for service.   If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

Related Asus K50AD Manual Pages

User Manual - Page 2

Table of Contents Safety Precautions 3 Preparing your Notebook PC 5 Using the Touchpad 7 Knowing the Parts 8 Right Side...8 Left Side ...9 Rear Side...10 Front Side...11 Recovering Your Notebook PC 12 Using Recovery Partition 12 Using Recovery DVD (on selected models 13 Declarations and Safety Statements 15  Notebook PC User Manual
User Manual - Page 7

... left /right on the touchpad to move the pointer. You can also hold the left button and slide your finger across the touchpad to scroll a window up /down /left/right. A. C. This action mimics the right-click function of a mouse. Notebook PC User Manual  D. Use three fingers to drag the selected item...
User Manual - Page 9

... PC and battery pack, always use with different optical drives.The Notebook PC's optical drive may support compact discs (CD) and/or digital video discs (DVD) and may have recordable (R) or re-writable (RW) capabilities. BE SURE NOT TO COVER THE ADAPTER AND KEEP IT AWAY FROM YOUR BODY. CAUTION: MAY...
User Manual - Page 12

... authorized ASUS service center if you to keep other partitions, and to a network drive and make note of any customized configuration settings (such as drive "C". 12 Notebook PC User Manual IMPORTANT! Press [Enter] to entire HD. Recover Windows to select Windows Setup [EMS Enabled] 3. This option deletes all partitions from your data files (such...
User Manual - Page 13

... complete the recovery process. Follow the onscreen instructions to complete creating the recovery DVD. Visit the ASUS website at www.asus.com for more details. According to Microsoft, you may lose important data because of setting up Windows Vista on the Window desktop. 2. Remove the optional secondary hard disk drive before performing system recovery on selected...
User Manual - Page 14

...Windows to complete the recovery process. Visit the ASUS website at www.asus....Windows to entire HD. This option deletes only the first partition and allows you to keep other partitions,and to create a new system partition as "CD/DVD") and press [Enter] to be powered ON. 2. Select a partition option and click Next. Insert the Recovery DVD into the optical drive.Your Notebook PC needs...
User Manual - Page 17

... the device. Notebook PC User Manual 17 Operation is subject to the following two conditions: • This device may be operated indoors and away from windows to take adequate measures. IC Radiation Exposure Statement for Canada This equipment complies with IC RF exposure compliance requirements, please avoid direct contact to the...
User Manual - Page 21

... wheeled bin indicates that the product (electrical, electronic equipment, and mercurycontaining button cell battery) should not be placed in our products at ASUS REACH website at http://green.asus.com/english/REACH.htm. REACH Complying with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords...
User Manual - Page 2

... Power Management Modes 28 Sleep and Hibernate 28 Thermal Power Control 28 Special Keyboard Functions 29 Colored Hot Keys 29 Multimedia Control Keys 31 Microsoft Windows Keys 32 Extended Keyboard 32 Status Indicators 33 4.
User Manual - Page 54

...used for a password during bootup (Always) or only when entering the BIOS setup utility (Setup). Load Setup Defaults Select Screen Select Item Enter Go to have in the BIOS setup utility. A-6 v02.61...General Help F10 Save and Exit ESC Exit Save Changes If you want to restore default settings, choose Load Setup Defaults. Select the level of access to allow the "User Password" to...
User Manual - Page 55

... from the ASUS website. Hardware Problem - Built-in Camera The built-in camera does not work correctly. 1. If problem still persists, try restoring your system using the recovery partition or DVD. (NOTE...problem. 3. Hardware Problem - Check "Device Manager" to the latest version and try MS System Restore to read or write discs. 1. Optical Disc The optical disc drive is not able to an ...
User Manual - Page 56

...ASUS battery pack has protection circuitry to see BIOS (ASUS Logo)? (Y = 7, N = A) 3. It is left in the Notebook PC. 3. Hardware Problem - Adapter power LED...damage caused by the operating system, try restoring your system using the following website: http://member.asus.com/login.aspx?SLanguage=en-us 2....battery pack in the MB, HDD, or NB; Able to load the OS? (Y = D, N = A) 4. check ...
User Manual - Page 57

...restoring your system using the recovery partition or DVD. (IMPORTANT: You must backup all your problem. ASUS bundled software When I power ON the Notebook PC, there will see taskbar), close them . 4. A-9 FAN / Thermal Why is equipped with a wireless card? Specification, function, price How to decrease system load... may also be an "Open policy file error" message. Enter Control Panel ->...
User Manual - Page 58

...Windows Safe Mode. 3. Remove additional memory. If you install the "Intel INF Update" and "ATKACPI" drivers first so that you have installed an anti-virus software and Internet firewall to un-install them in DOS mode. These utilities and BIOS files.... Update the BIOS to incompatible memory. 2. Try to protect yourself from the ASUS website. (WARNING: Ensure your system.
User Manual - Page 59

... verify the Notebook PC's exact model and download the latest BIOS file for your model from the ASUS website and save it in below sections may cause system to the...Copyright 1985-2006, American Megatrends, Inc. 4. Change Field Enter Go to select and update BIOS. You must "Load Setup Defaults" on the Advanced page of the BIOS Setup Utility. BIOS Updating the BIOS. 1. Use the "Easy...
User Manual - Page 62

... visit www.asus.com for updated drivers and utilities. A Appendix Windows Vista Software Recovery Using Hard Disk Partition The Recovery Partition includes an image of any customized configuration settings (such as network settings). Using the Recovery Partition: 1. The Recovery Partition is a space reserved on your hard disk drive used to restore the operating...
User Manual - Page 63

... Recovery (Cont.) Using DVD (on the Window desktop. 2. Double-click the AI Recovery Burner icon on selected models) Creating the Recovery DVD: 1. Insert a blank writable DVD into the optical drive (Notebook PC needs to http://support.microsoft.com/ kb/937251/en-us for updated drivers and utilities. Remove the optional secondary hard disk drive before performing...
User Manual - Page 64

...program. When using the provided utility to be configured by loading it means to represent a single alphanumeric character, punctuation mark... components, such as this table may not be updated using Windows 95 or later, selecting "Restart" from "Start | Shut...function which allows the processor's clock to copy a new BIOS file into the EEPROM. The BIOS instructions are built into system ...
User Manual - Page 72

... be followed to reduce the risk of fire, electric shock, and injury to -peak, and 105V rms, and installed or used in our products at ASUS REACH website at http://green.asus.com/english/REACH.htm.
User Manual - Page 77

... OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SPECIFICATIONS AND INFORMATION CONTAINED... translated into any language in contract, tort or infringement under this Warranty Statement. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS...

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