New Member Questions

Friday night I finally got signed up with Healthcare.gov - They stated I needed to contact Anthem Customer Service within 24 to 72 hours after signing up. They did not give a reason other than I was to contact you. Could you please explain why ?

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Answer #1: Posted by BusterDoogen on December 23rd, 2013 11:16 AM

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

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You must contact Anthem Blue Cross for a “control application number” and verify the amount of your premium - but if you are like me, I don’t like sending a check because there is no receipt given.

Once you have that control number and amount go to the following website.

https://shop.anthem.com/sales/eox/payment/ enroll/landing/CA

or the initials for the state you are in. I put CA because I am in California. The initials MUST be capital letters

It will ask for your application I.D number to start. This is the control application number you were given. You can then make a payment with visa/mastercard. You will receive a conformation of your payment.

I hope this is helpful to you!

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