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Acer X173 Support Question

Acer X173 Support Question

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Question posted by jonah389 on June 9th, 2011

Acer Monitor Showing Low Resolution

I have an Acer monitor X173W that shows images in low resolution and shows the black as dark green. I discarded problems with computer configuration and cable because another same model monitor works fine with the same computer. Do you have some information to try to service by myself (have some electronics background)? Thanks in advance Jose Navarro

Current Answers

Answer #1: Posted by bpshbp on June 10th, 2011 12:09 AM
This answer was accepted by the poster of the original question.
bpshbp

Member since:
November 18th, 2010

Points: 130,470
1,090
points
    • 1

      From the Start menu, click Settings and then Control Panel.

    • 2

      Double-click Display.

    • 3

      Click the Settings tab.

    • 4

      Select the monitor that you want to change if you have more than one monitor.

    • 5

      Move the Screen Area slider from left to right until your display is set to the resolution or screen size that you want.

    • 6

      Click Apply to see what the new resolution will look like.

    • 7

      Click OK to accept the changes.



Answer #2: Posted by Tefik on June 9th, 2011 7:17 PM
Tefik

Member since:
May 10th, 2011

Points: 447,890
100
points
You need to download the proper drivers.

Related Acer X173 Manual Pages

X173 LCD Service Guide - Page 4

...the BASIC CONFIGURATION decided for...machines. Warning: (For FCC Certified Models) Note: This equipment has been tested and found...monitor to qualified personnel only. 4 This equipment generates, uses and can be determined by turning the equipment off and on your Acer...receiving antenna. 2. It is connected. 4. Shielded interface cables and AC power cord, if any radio or TV ...
X173 LCD Service Guide - Page 7

... latest LCD technology to provide a performance oriented product with OSD control to drive a pair of X173 LTM170EU-L31 D-Sub 15-pin Separate / Compatible Support DDC2B No No No Not support Yes / No 7 Description The LCD monitor is 50k hours or more desktop space, and comparing to general 15-pin D-sub VGA connector...
X173 LCD Service Guide - Page 27

Input Not Supported When the Hsync Frequency, Vsync Frequency or Resolution is out of the monitor support range, will show this message, then enter power saving. 27 Cable Not Analog-Only Model: When the video cable is no active signal input, will show this message. Outline b. This message will be flying. Connected This message will be flying. OSD...
X173 LCD User's Guide EN - Page 1

If your monitor if the power cable has been damaged. Connecting Your Monitor to diagnose the problem. Make sure both the monitor and computer are bent. This sequence is on but be blocked or covered. If the monitor still does not function properly, please refer to the troubleshooting section to a Computer 1.Connect Video Cable a. The monitor's power indicator is...
X173 LCD User's Guide EN - Page 3

...; Due to the nature of the previous screen may remain after switching the image, when the same image is recovered slowly by changing the image or turning off the Power Switch and then turn it on again to the...% or more. EN-1 In this case, the screen is displayed for hours. X173 SPECIAL NOTES ON LCD MONITORS The following symptoms are normal with LCD monitor and do not indicate a problem.
X173 LCD User's Guide EN - Page 5

X173 Product servicing Do not attempt to service this product from staying too long in damage and will often require extensive work habits, stress, inadequate working...long hours of working conditions, personal ...strain on the recorded image and does not ... Long work periods, bad posture, poor work by adjusting...monitor, using a footrest, or raising your sitting height to...
X173 LCD User's Guide EN - Page 6

...low-contrast displays could stress your eyes. If this is unavoidable, work...acer.com/about/sustainability.htm EN-4 Warning! X173... • take breaks regularly, and do not recommend using a display visor, such as a piece of cardboard extended from the display's top front edge • Avoid adjusting your display to an awkward viewing angle. • Avoid looking away from the monitor...
X173 LCD User's Guide EN - Page 7

X173 UNPACKING Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future. · LCD Monitor · D-Sub Cable · DVI Cable · AC Power Cord (Only Dual-Input Model) · User Manual · Quick Start Guide EN-5
X173 LCD User's Guide EN - Page 8

... or 5 degrees down as indicated by using both of your hands to remove it. X173 Attaching / Removing the Base Install: Align the release button on the bottom of the monitor with the corresponding slots on the bottom of the monitor as shown in the figure below . Remove: Depress the release button as indicated...
X173 LCD User's Guide EN - Page 9

...cable. · Do not expose the monitor to wipe the screen and cabinet front and sides. light or other heavy object, on the face of the monitor. Place the monitor just below guidelines when cleaning the monitor. · Always unplug the monitor...for your area. · This monitor has a universal power supply that the power cord you use is fragile. X173 CONNECTING THE POWER CORD · ...
X173 LCD User's Guide EN - Page 10

... also supports DDC protocol. The DDC (Display Data Channel) is activated. The monitor supports DDC2B standard. X173 Power saving The monitor will be driven into Power Saving" mode by the amber-color power LED. ...is a communication protocol through which the monitor automatically informs the host system about its capabilities, for example, supported resolutions and corresponding timing.
X173 LCD User's Guide EN - Page 11

DESCRIPTION +5V Logic Ground Monitor Ground DDC-Serial Data H-Sync V-Sync DDC-Serial Clock EN-9 DESCRIPTION Red Green Blue Monitor Ground DDC-return R-Ground G-Ground B-Ground PIN NO. 9. 10. 11. 12. 13. 14. 15. X173 CONNECTOR PIN ASSIGNMENT 15-Pin Color Display Signal Cable PIN NO. 1. 2. 3. 4. 5. 6. 7. 8.
X173 LCD User's Guide EN - Page 13

X173 Standard Timing Table To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as a user mode is the new display information must ... 5 VESA 6 7 VESA 8 VESA 9 VESA 10 VESA 11 MAC 12 VESA 13 VESA 14 VESA 15 VESA 16 VESA 17 VESA 18 VESA Resolution 720 x 400 70 Hz 640 x 480 59.94 Hz 640 x 480 66.66 Hz 640 x 480 72 Hz 640 x 480 75 Hz ...
X173 LCD User's Guide EN - Page 14

... computer are powered-OFF. Power-ON Monitor and Computer Power-ON the monitor first, then power-ON the computer. Make sure both the monitor and computer are powered-OFF. b. X173 INSTALLATION To install the monitor to the computer. 1-2 Digital Cable (Only Dual-Input Model) a. Connect the VGA video cable to your host system, please follow the steps as...
X173 LCD User's Guide EN - Page 19

Main Menu Icon X173 Sub Menu Icon Sub Menu Item H. Position Adjust the vertical position of Autoconfigurationand set the color ...Select input signal from analog (D-Sub) N/A Digital (only DualInputModel) Select input signal from digital(DVI) (only Dual-Input Model) N/A DDC/CI Turn ON/OFF DDC/CI support N/A Information Show the resolution, H/V frequency andinput port of the OSD.
X173 LCD User's Guide EN - Page 21

... if you can self-diagnose the problem. (VGA Mode) Problems Current Status Remedy LED ON · Using OSD, adjust brightness and contrast to maximum or reset to the monitor. Unstable Picture · Check if the specification of the image before changing or disconnecting the signal cable or powering OFF the monitor. EN-19 LED displays amber...
X173 LCD User's Guide EN - Page 22

EN-20 (DVI Mode) X173 Problems No Picture Current Status Remedy LED ON · Using OSD, adjust brightness and contrast to maximum or reset to the monitor. LED OFF · Check the power switch. · Check if AC power cord is ON. LED displays amber color · Check if video signal cable is properly connected...
X173 LCD User's Guide EN - Page 23

... be made using shielded cables to maintain compliance with FCC regulations. Operation conditions This device complies with Part 15 of the FCC rules. tions. LCD Monitor Quick Setup Guide able ...These limits are designed to this device must be attached to provide reason- English X173 Regulations and safety notices FCC notice This device has been tested and found to comply...
X173 LCD User's Guide EN - Page 24

...X173 LAMP Disposal LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. Visit http://global.acer...your waste equipment for this product must not be disposed of waste electrical and electronic equipment. LCD Monitor Quick Setup Guide China RoHS CRT) CRT 喇叭 铅(Pb) &#...
X173 LCD User's Guide EN - Page 26

... (Cool) Color RGB Color temperature Language OSD position . English X173 SPECIFICATION Environmental Considerations Operating Temp: 50 to 400C Storage Temp.: -200 to 600C Operating Humidity: 10% to change without notice. timeout Auto configuration (only Analog input model) Input signal Selection (only Dual input model) DDCCI On/Off Display information Reset Exit * All specifications are...

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