Get support for Acer G245H

Acer G245H Support Question

Acer G245H Support Question

Find answers below for this question about Acer G245H.
Need a Acer G245H manual? We have 2 online manuals for this item!
Question posted by Johan1 on June 4th, 2011

Hdmi Cable

just inserted new graphics card and extra memory, plugged everything together, using an HDMI cable, and the message on the screen reads ' input device not supported? Any ideas on what we can do please?  

Current Answers

Answer #1: Posted by Tefik on June 4th, 2011 9:19 AM
This answer was accepted by the poster of the original question.
Tefik

Member since:
May 10th, 2011

Points: 447,890
1,110
points
According to manufacturer, D-sub and DVI are supported by all G-series but HDMI is not. Try using other cables.

Related Acer G245H Manual Pages

Quick Start Guide - Page 1

... wet, unplug it . • Never insert anything metallic into the monitor openings. Make sure no image on the screen. English Safety Instructions Observe the following safety guidelines when connection and using the monitor on a bed, sofa, rug, or other end to the computer's port. 1-3 HDMI Cable (Only HDMI-Input Model) a. b. If your monitor near water. Connect the VGA...
Quick Start Guide - Page 2

...cables All connections to other computing devices must be made using shielded cables to maintain compliance with Canadian ICES-003. Instead, it is your responsibility to dispose of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the device and receiver. • Connect the device.... LCD Monitor Quick Setup...
User Manual - Page 1

TABLE OF CONTENTS Special notes on LCD monitors 1 Information for your safety and comfort 2 Unpacking 5 Attaching/Removing the base 6 Screen position adjustment 6 Connecting the power cord 7 Safety precaution 7 Cleaning your monitor 7 Power saving 8 DDC 8 Connector Pin Assignment 9 Standard Timing Table 11 Installation 12 User controls 13 Troubleshooting 19
User Manual - Page 2

...Due to the nature of the LCD screen, an afterimage of the previous screen may flicker during initial use . • The LCD screen has effective pixels of the fluorescent light, the screen may remain after switching the image, when...or more. EN-1 SPECIAL NOTES ON LCD MONITORS The following symptoms are normal with LCD monitor and do not indicate a problem. Turn off the Power Switch for hours....
User Manual - Page 4

... persistent discomfort and/or pain related to computer use . Long work periods, bad posture, poor work by adjusting the viewing angle of the monitor, using a footrest, or raising your leg muscles EN... after long hours of physical injury. nel when: • the power cord or plug is produced with high-precision manufacturing techniques. This has no effect on your sitting height...
User Manual - Page 5

...lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes from the monitor and focusing on a distant point. •... as open windows, for enhanced text readability and graphics clarity. • Eliminate glare and reflections by: • placing your computer use more information and help in such a way that...
User Manual - Page 6

UNPACKING Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future. • LCD Monitor • AC Power Cord • D-Sub Cable • DVI Cable (Only Dual-Input Model) • Audio Cable (Only Audio-Input Model) • (Optional) User Manual • Quick Start Guide EN-5
User Manual - Page 7

use a cloth to remove it. The monitor can adjust the tilt of the monitor by arrow below . to avoid scratching the screen. SCREEN POSITION ADJUSTMENT In oder to optimize the best viewing position, you can be adjusted to hold the edges of the monitor with the indicated first before removing the corresponding base and follow the arrow...
User Manual - Page 8

...; Refrain from giving shock or scratch to wipe the screen and cabinet front and sides. Place the monitor just below guidelines when cleaning the monitor. • Always unplug the monitor before cleaning. • Use a soft cloth to the screen, as screen is adequate ventilation. • Avoid placing the monitor against a bright background or where sun- CONNECTING THE POWER CORD...
User Manual - Page 9

... host system about its capabilities, for example, supported resolutions and corresponding timing. The monitor supports DDC2B standard. Power saving The monitor will be driven into Power Saving" mode by the control signal from Active OFF state back to Plug and Play with your system if your system also supports DDC protocol. EN-8 State ON Power Saving...
User Manual - Page 10

DESCRIPTION +5V Logic Ground Monitor Ground DDC-Serial Data H-Sync V-Sync DDC-Serial Clock EN-9 DESCRIPTION Red Green Blue Monitor Ground Self Test R-Ground G-Ground B-Ground PIN NO. 9. 10. 11. 12. 13. 14. 15. CONNECTOR PIN ASSIGNMENT 5 1 10 6 15 11 15-Pin Color Display Signal Cable PIN NO. 1. 2. 3. 4. 5. 6. 7. 8.
User Manual - Page 11

... 3. on device) SCL SDA DDC/CEC Ground +5V Power Hot Plug Detect Meaning NC +5V Power Logic Ground Hot Plug Detect TMDS ...Data0TMDS Data0+ TMDS Data 0/5 Shield NC NC TMDS Clock Shield TMDS Clock+ DDC TMDS Clock- 19-Pin color display signal cable* PIN Meaning PIN 1. 24-Pin Color Display Signal Cable...
User Manual - Page 13

..., please follow the steps as given below: Steps 1. 1-1 Connect Video Cable a. INSTALLATION To install the monitor to the computer's port. 1-3 HDMI Cable (Only HDMI-Input Model) a. b. This sequence is very important. 5. Power-ON Monitor and Computer Power-ON the monitor first, then power-ON the computer. Connect the VGA video cable to a properly grounded AC outlet. 4. Connect the Audio...
User Manual - Page 14

... connected, a floating dialog box indicates: "No Cable Connect" or "No Signal" EN-13 The shortcut menu lets you will see the following messages on right top side of screen to your monitor. (a) VGA input (b) DVI input (c) HDMI input As you cycle through the sources you quickly select the most commonly accessed settings. Using the Shortcut Menu Press the function...
User Manual - Page 16

... to following content is for adjusting the settings of your LCD Monitor. EN-15 Then navigate to the picture element you wish to open the OSD. Press the MENU key to adjust. Actual product specifications may vary. You can be used to adjust the current Brightness, Contrast, Colour Temp, Auto Config and...
User Manual - Page 19

EN-18 Product information 1920 x 1080 H: 67KHz V: 60Hz VGA Input S/N:ETL53091326350380B3742 1 Press the MENU key to bring up for current input. Then the basic information of LCD monitor will show up the OSD. 2 Using the / keys, select Information from the OSD.
User Manual - Page 20

... No sound, or sound level is in case of missing full-screen size image, please select other resolution or other vertical refresh timing....cable is properly connected at the back of monitor. · Check if the power of computer system is in compliance which may be causing the input signal frequency mismatch. Unstable Picture · Check if the specification of graphics adapter and monitor...
User Manual - Page 21

...Using OSD, adjust brightness and contrast to maximum or reset to the monitor. LED OFF · Check the power switch. No Picture · Check if AC power cord is properly connected to their default settings. LED displays amber color · Check if video signal cable... is properly connected at the back of monitor. · Check if the power of ...
User Manual - Page 22

... Galleria 2 6928 Manno Switzerland Hereby declare that: Product: Trade Name: Model Number: SKU Number: LCD Monitor Acer G245H G245H xxxxxx ("x" = 0~9, a ~ z, A ~ Z or Blank) Is compliant with the essential requirements and... Inc. EN60950-1 RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in homogenous material are in force to assure that production...
User Manual - Page 23

...No.: 254-298-4147 The following local Manufacturer /Importer is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this declaration: Product: Trade Name: Model Number: SKU Number: LCD Monitor Acer G245H G245H xxxxxx ("x" = 0~9, a ~ z, A ~ Z or Blank) Name of Responsible Party: Acer America Corporation Address of the FCC Rules. Operation...

Similar Questions

So I Bought A Vga To Hdmi So I Could My The Monitor Into My Ps4
but when i plued it in i just comes up with input not supported and yes i have read the book that ca...
(Posted by ansammy2323 6 years ago)
Box 'input Not Supported' On Hdmi From Sat Receiver
Hi, I just bought a G246HYL and connected it via HDMI to my SAT receiver. The picture is bright, t...
(Posted by chk1058 10 years ago)
Ask a New Question
Use the box below to post a new question about this Acer product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Acer Manuals

Find free Acer G245H manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Acer Reviews

View thousands of Acer user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Acer customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Acer customer service rankings, employee comments and much more from our sister site.

Acer Recalls

Find comprehensive Acer recall information updated hourly on RecallOwl.com.