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Acer Aspire V3-551 Support Question

Acer Aspire V3-551 Support Question

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Question posted by rmn5254 on December 1st, 2012

Acer Aspire V3-551 Wifi Will Not Connect

The wifi connected when first started right out of the box.  Now it gives a red X on the connectivity bars.  This is windows 8.  Wired ethernet works.  My wifi from another netbook has no problem.  I have done a complete rest to factory settings.

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Related Acer Aspire V3-551 Manual Pages

Acer V3-551 and 551G Notebook Service Guide - Page 4

Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-5510 7-2 Chapter 8. Online Support Information Introduction 8-2 iii DC-In Cable Removal 5-85 DC-In Cable Installation 5-86 LCD Bezel Removal 5-87 LCD Bezel Installation 5-89 ...
Acer V3-551 and 551G Notebook Service Guide - Page 5

... Copyright © 2012 by any defect in the software. AMD is a registered trademark of Advanced Micro Devices, Inc. All rights reserved. The information in this guide is subject to http://csd.acer.com.tw. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any...
Acer V3-551 and 551G Notebook Service Guide - Page 7

...or channel. To better fit local market requirements and enhance product competitiveness, your regional Acer office must be used to order FRU parts for whatever reason, a part number ... guide. The list provided by your regional office may have decided to the basic configuration for Acer's global product offering. add-on your regional offices or the responsible personnel/channel to -date ...
Acer V3-551 and 551G Notebook Service Guide - Page 9

...; 7 Home Basic • Support to Genuine Windows® 8 Platform • AMD Family 15h FS1R2 "Trinity" APU • AMD A70M Fusion Controller Hub System Memory • Dual Channel Support / DDRIII SO-DIMM slot • Maximum: 16 GB Display 15.6" HD 1366 x 768 resolution Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment...
Acer V3-551 and 551G Notebook Service Guide - Page 10

... technologies7 • High-definition audio support • Two built-in stereo speakers • MS-Sound compatible • Built-in microphone Camera • 1.3 M high-definition Camera Connectivity WLAN • IEEE 802.11 b/g/n WPAN • Bluetooth® Protocol 802.15, support BT 4.0 LAN • Gigabit Ethernet, Wake-on-LAN ready 1-3 Hardware Specifications and Configurations
Acer V3-551 and 551G Notebook Service Guide - Page 11

... • External display (VGA) port • 3.5 mm headset/speaker jack • Microphone-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Special Keys and Controls Keyboard • 103/104/107-key Acer Fine Tip keyboard • International language support • Independent standard numeric keypad, pgdn/pgup/home...
Acer V3-551 and 551G Notebook Service Guide - Page 12

...-operating: 5% to 95% Optional Accessories • 65 W / 90 W AC adapter • 6-cell Li-ion battery pack • HDD pack • CD-ROM Module Software • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • McAfee Antivirus Software 1-5 Hardware Specifications and Configurations
Acer V3-551 and 551G Notebook Service Guide - Page 14

... Indicates the computer wireless connectivity status: • Off: Not connected to any wireless device. • Amber: A wireless device is fully charged. NOTE: Only one card can be inserted at a time. Front View 1 2 Figure 1:2. Closed Front ...
Acer V3-551 and 551G Notebook Service Guide - Page 15

... Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to an Ethernet 10/100/1000-based network. Left View # Icon Item Description 1 DC-In Jack Connects to an AC adapter. 2 Ethernet (RJ-45) Port Connects to a headset. Hardware Specifications and Configurations 1-8 Use for air flow. 3 Air...
Acer V3-551 and 551G Notebook Service Guide - Page 16

... around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to USB 2.0 devices. Connects to a Kensington-compatible computer security lock. Reads and writes CD and DVD discs. Right View 1 2 3 Figure 1:4. Some keyless models are also available. 1-9 Hardware Specifications and Configurations
Acer V3-551 and 551G Notebook Service Guide - Page 20

... Combinations Description Opens or closes the Start menu. + Opens the Run dialog box. + Minimizes all windows. + + Undo minimize all windows. + Shows the help window. + Opens Windows Explorer. + Searches for computers (if you are on a network). Moves focus from the Start menu to the Quick Launch toolbar and to a network domain). Use the right and left arrow keys to...
Acer V3-551 and 551G Notebook Service Guide - Page 21

...Hotkey Combinations Key Combination Icon Description + Enables/disables wireless connectivity of your computer. Brightness Down + Left key Shows the...+ Switches the display output between the display screen, external monitor (if connected), and both. Press any key to return. Brightness Up + Right key Increases screen brightness. These control functions are indicated by the blue...
Acer V3-551 and 551G Notebook Service Guide - Page 24

...) ATI Thames-XT RadeonTM HD 7670M Graphics Atheros AR8151L-B GbE LAN Controller AMD A70M Fusion Controller Hub With Internal USB3.0 Controller N/A N/A Combo Card With 3rd WiFi 2x2 AGN and Bluetooth 4.0 module N/A Realtek ALC271X-VB6-CG HD Audio Codec With Embedded Class D Speaker Amplifier Realtek RTS5209-GR Card Reader Controller Processor Item...
Acer V3-551 and 551G Notebook Service Guide - Page 26

... • Auto monitor plug / unplug detection Max to 184MHz Specification Insyde 1.00 SPI 4MB • Insyde UEFI 2.3.1code base • Flash ROM 4 MB • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • DMI...
Acer V3-551 and 551G Notebook Service Guide - Page 45

...: UUID: AMD Family 15h FS1R2 "Trinity" APU 2.30 GHz TOSHIBA MK6459GSXP 8165D0MEB MATSHITABD-CMR UJ160 V1.00 ATI VGA VER10.094.001.043.035154 123456789 Aspire V3-5510 Acer FD525D8736B011E19990DC0EA1BF6BED Rev. 3.7 F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:1. NOTE: The screens provided are...
Acer V3-551 and 551G Notebook Service Guide - Page 60

... /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxxxxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag 2. Read DMI Information from DOS. 2. Write Product Name to the operating system (Windows, etc.). Miscellaneous Tools Using DMITools The...
Acer V3-551 and 551G Notebook Service Guide - Page 93

... considered only when a recurring problem exists. When analyzing an intermittent problem, perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If the problem does not recur, connect the removed devices until...
Acer V3-551 and 551G Notebook Service Guide - Page 204

... Part number changes will not be noted on how to repair or for the Aspire V3-5510. Users MUST use the local FRU list provided by the regional Acer office on the printed Service Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in global configurations...
Acer V3-551 and 551G Notebook Service Guide - Page 219

....124 BT.00604.049 7-2 Test Compatible Components Microsoft® Windows® 7 Environment Test Aspire V3-5510 Vendor Adapter Type 10001081 DELTA 65W 10001023 LITEON 65W 60016453... is tested and verified by the Acer Mobile System Testing Department. Refer to the Aspire V3-5510 Compatibility Test Report released by Acer's internal testing department. Regarding configuration,...
Acer V3-551 and 551G Notebook Service Guide - Page 225

... HYNIX 60002045 HYNIX NB Chipset 60002168 AMD SB Chipset 9999995 ONE TIME VENDER Keyboard 10001044 CHICONY LAN 10017383 Atheros WiFi Antenna 10000105 WNC Type THAMES_XT UMA 1G-DDR3 (64*16*8) 2G-DDR3 (128*16*8) N VR1GbIII9 VR2GBIII9 ...128*16 38nm Gemma die AMD NB Chipset A70M N Keyboard ACER GF7T_A10B GF7T Internal 17 Standard Black NONE Y2010 Acer Legend Texture Atheros AR8151L PIFA Part No.

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