Acer Aspire 5733Z Support Question
Acer Aspire 5733Z Support Question
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Question posted by Anonymous-84733 on November 18th, 2012
I Get An Message Reading 'error Sending End Of Post Message To Me. Shuts Down..
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Related Acer Aspire 5733Z Manual Pages
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 3
...] The server has been stopped User input (text that represents information entered by a computer user, such as menus, prompts, responses to input, and error messages) are shown in bold italics. Example:
After entering data, press Enter. Conventions
The following typographical conventions are used in constant width bold.
Example:
the DRS5...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 8
... Function Failure 4-18 2 in 1 Card Fucntion Failure 4-19 Thermal Unit Failure 4-20 Other Functions Failure 4-21 Cosmetic Failure 4-22 Intermittent Problems 4-24 Undetermined Problems 4-24 Post Codes 4-25 POST Code Range 4-25
4
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 16
...-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMediaCard™ (MMC)
Optical Media Drive 0 8X DVD-Super Multi double-layer drive: Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 30
Decreases audio volume. Decreases the screen brightness.
Increases audio volume. Plays or pauses media files
Stops media file
Plays the previous media file in the play sequence Plays the next media file in the play sequence
1-20
Hardware Specifications and Configurations Keyboard HotKeys (Continued)
Hotkey
+
Icon
Function Brightness up
+
Brightness down
+
Volume up
+
...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 34
... 90 °C
SPL Spec (dBA) 28 31 34 37 40
1-24
Hardware Specifications and Configurations OFF=80 °C OS shut down at 100 °C; Processor Specifications
Item P6100 P6200 I3-350M I3-370M I3-380M I5-460M I5-560M
CPU Speed Cores/
(GHz)
Threads
Bus ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 35
OFF=72 °C OS shut down at 92°C
SPL Spec (dBA) 28 31 34 37 40
System Memory
Item Memory controller ...socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package
Specification Built in at 104 °C; H/W shut down at CPU 512MB, 1GB, 2GB, 4GB DDR3 RAM 2 4 GB 8 GB Support DDR III 800/1066/1333Mhz 800/1066Mhz SDRAM ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 38
... Yes Plug USB keyboard to the USB port directly: Yes
Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/home/end keys Support reverse T cursor keys Factory configurable different languages by OEM customer
Hard Disk Drive (AVL components)
Item
Vendor & Model Name
Western Digital...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 55
... into a computer's BIOS (Basic Input/Output System). To activate the utility, press F2 during POST to be changed if enclosed in the Item Specific Help area of screen. Navigating the BIOS Utility...61548;Change parameter value - Press Esc Load default settings - press F9. Read parameter help is found in square brackets [ ]. The utility is set the parameter to run ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 58
... the help for video
N/A
Memory
Quiet Boot
Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen
Option: Enabled or Disabled
Network Boot
Option to boot system from 0 to 23.REDUCE /INCREASE: F5/F6
F1...Figure 2-2.
Main 0
The Main tab allows the user to use boot menu during POST
Option: Enabled or Disabled
2-6
System Utilities
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 68
...HDD Passwords 0
This section provides details about removing an HDD password from the BIOS. Password Error Status Dialog
To reset the HDD password, perform the followings: 1. The Select Item dialog is...generated for use with unlocking utility. If the HDD password is incorrectly entered three times, an error is enabled, the BIOS password can only be cleared by Crisis Disk. CAUTION:
If Power-...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 70
... 2 to clean the desired password. (Figure 2-19)
D:\Clnpwd>clnpwd Acer Clean Password Utility V1.00 Press 1 or 2 to short the RTCRST# point.
The on screen message shows function success or failure.
2-18
System Utilities Removing BIOS Passwords 0
To clear User or Supervisor passwords, open the DIMM door and use a metal instrument...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 72
...2-21. To update the DMI Pool, perform the following arguments:
/r ==> Read dmi information from memory /wm ==> Write Manufacturer Name to EEPROM (max. 16..., enter dmitools with installed hardware components before sending information to EEPROM (max. 32 characters)
2-20
System Utilities Press F12 when prompted during POST procedure. Use the and ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 73
System Utilities
2-21 The following examples show the commands and the corresponding output information: Read DMI Information from Memory
Input:
0
dmitools /r
Output:
0
Manufacturer (Type1, Offset04h): xxxx
Product Name (Type1, Offset05h): xxxxx xxxxx
Serial Number (Type1, Offset07h): 01234567890123456789
UUID String (Type1, ...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 74
... DOS mode, navigate to Q5WP2N.bin passed Checking Bond Id passed Firmware Version sb2 2.05 Mac Address 00201805221F Group A. File Name File Size Offset Bytes Read
: Q5WP2N.bin : 96 : 0x0000 : 96
Checking selfboot file Content........: passed
Checking selfbootII OTP Content.......: passed
Comparing OTP to 57780_HMA51CP folder (Figure 2-23). Updating EEPROM 3. Reboot...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 124
... Function Failure 4-18 2 in 1 Card Fucntion Failure 4-19 Thermal Unit Failure 4-20 Other Functions Failure 4-21 Cosmetic Failure 4-22 Intermittent Problems 4-24 Undetermined Problems 4-24 Post Codes 4-25 POST Code Range 4-25
4-2
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 125
... possible about troubleshooting common problems associated with the verified symptom to determine the solution. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as described. If the Issue is still not resolved, Refer to the problem. 3.
Use Table 4-1 with...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 126
... to Online Support Information.
4-4
Troubleshooting Remove any recently installed software.
7. Remove all extension cables between the computer and the electrical outlet. Power On Issue
Computer Shuts Down Intermittently
0
If the system powers off at intervals, perform the following : Start
Check AC/Batt only power
on , perform the following .
1. Makes sure the...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 127
...Ext. DDR RAM
module
Replace M/B
LCD cable well connected? If the POST or video appears on the external display only, refer to the computer and... power by pressing Fn+F5. DDRRAM module OK? No
Connect it well
Ext.
No Display Issue
No POST or Video
0
If the POST or video does not appear, perform the following :
Fans start up
Status LEDs...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 152
...
Start to boot Legacy OS
BDS_GO_UEFI_BOOT
BDS 30
Start to boot UEFI OS
BDS_LEGACY16_PREPARE_TO_BOOT
BDS 31
Prepare to Boot to Legacy OS
BDS_EXIT_BOOT_SERVICES*
BDS 32
Send END of POST Message to ME via HECI
BDS_LEGACY_BOOT_EVENT
BDS 33
Last Chipset initial before boot to Boot Legacy OS.
PostBDS...
Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 154
... disable function complete
Table 4-11. Table 4-10. InsydeH2ODDT Debugger POST Code Table
Functionality Name (Include\PostCode.h) Post Code
Description
Used by Insyde debugger
0x0D
Waiting for device connect
... Insyde debugger
0xD5
DDT Cable Transmission Error (Get descriptor fail)
Used by Insyde debugger
0xD6
DDT Cable Transmission Error (Set Debug mode fail)
Used by Insyde...
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