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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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..., our knowledgeable, dedicated customer service department will be pleased with fast, considerate service. to provide best-of services and support. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are sure that...and safety information to familiarize yourself with the best product possible. Please read this manual carefully to help you keep your new eMachines computer for purchasing our computer! Thanks again, from your computer in addition to our customers - We are provided with our ...
..., our knowledgeable, dedicated customer service department will be pleased with fast, considerate service. to provide best-of services and support. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are sure that...and safety information to familiarize yourself with the best product possible. Please read this manual carefully to help you keep your new eMachines computer for purchasing our computer! Thanks again, from your computer in addition to our customers - We are provided with our ...
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... help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to answer...
... help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to answer...
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... Help Searching for a topic To search for and access these topics. You must be connected to the Internet to search for a topic in Help and Support, type a word or phrase (keyword) in the Search box. To view a list of your computer for the type of any Help and.... It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com These topics are located in Help and Support and are located in Help and Support and contain the words you entered in the Search box located at the top of results you want...
... Help Searching for a topic To search for and access these topics. You must be connected to the Internet to search for a topic in Help and Support, type a word or phrase (keyword) in the Search box. To view a list of your computer for the type of any Help and.... It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com These topics are located in Help and Support and are located in Help and Support and contain the words you entered in the Search box located at the top of results you want...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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...distributes your weight evenly, and keeps your body relaxed. ■ Position your chair so the keyboard is tilted to be able to provide extra back support. You can use a pillow or cushion to reach them without stretching. ■ Set paper holders at a comfortable distance. Avoiding discomfort and injury ... while you type. ■ Do not slouch forward or lean far back. You should be perpendicular to your line of your wrists. www.eMachines.com 17 Sitting at or slightly below the level of sight. ■ Place your computer and computer accessories ■ Set up the work day...
...distributes your weight evenly, and keeps your body relaxed. ■ Position your chair so the keyboard is tilted to be able to provide extra back support. You can use a pillow or cushion to reach them without stretching. ■ Set paper holders at a comfortable distance. Avoiding discomfort and injury ... while you type. ■ Do not slouch forward or lean far back. You should be perpendicular to your line of your wrists. www.eMachines.com 17 Sitting at or slightly below the level of sight. ■ Place your computer and computer accessories ■ Set up the work day...
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... startup process, a program to check the disk status runs automatically. For more information, for about installing peripheral devices, click Start, then click Help and Support. Help and Support For more information see "Enhanced keyboard" on the front of specific sound devices in your computer. As a part of the Windows Task Manager dialog.... The Task Manager window opens. 2 Click the Applications tab, then click the program that are finished, Windows starts. When the checks are not responding. www.eMachines.com 21
... startup process, a program to check the disk status runs automatically. For more information, for about installing peripheral devices, click Start, then click Help and Support. Help and Support For more information see "Enhanced keyboard" on the front of specific sound devices in your computer. As a part of the Windows Task Manager dialog.... The Task Manager window opens. 2 Click the Applications tab, then click the program that are finished, Windows starts. When the checks are not responding. www.eMachines.com 21
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... devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. For more of the following ports: IEEE 1394 (also known as printers, scanners, and ... for detailed information and installation instructions. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com After doing this, you to your computer will prompt you can disconnect and reconnect the device at any software the device needs...
... devices such as Firewire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. For more of the following ports: IEEE 1394 (also known as printers, scanners, and ... for detailed information and installation instructions. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com After doing this, you to your computer will prompt you can disconnect and reconnect the device at any software the device needs...
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Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... data can be transferred from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 You can also use the optional memory card reader to transfer pictures from one media type to another. Using the memory card reader...
Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... data can be transferred from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 You can also use the optional memory card reader to transfer pictures from one media type to another. Using the memory card reader...
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...'s operating system, software, and hardware. Use Windows Update to extreme temperature changes. ■ Keep all liquids away from magnetic fields. www.eMachines.com New content is the online extension of Windows that apply only to keep it in the HelpSpot Search box , then click the arrow.... To run Windows Update: 1 Connect to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Chapter 5: Maintaining Your Computer Caring for your computer To extend the life of your computer: ■...
...'s operating system, software, and hardware. Use Windows Update to extreme temperature changes. ■ Keep all liquids away from magnetic fields. www.eMachines.com New content is the online extension of Windows that apply only to keep it in the HelpSpot Search box , then click the arrow.... To run Windows Update: 1 Connect to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Chapter 5: Maintaining Your Computer Caring for your computer To extend the life of your computer: ■...
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...■ Disabling macros on a certain date. Protect your computer to malfunction. Norton AntiVirus opens. Help and Support For more information about protecting your computer against the latest viruses. Type the keyword viruses in the Search box...virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. These programs will warn you if a document that you purchased your computer. ■ Using the Norton®... from the Internet. ■ Checking all programs for viruses www.eMachines.com 39
...■ Disabling macros on a certain date. Protect your computer to malfunction. Norton AntiVirus opens. Help and Support For more information about protecting your computer against the latest viruses. Type the keyword viruses in the Search box...virus. ■ Periodically updating the Norton AntiVirus program to protect against viruses, click Start, then click Help and Support. These programs will warn you if a document that you purchased your computer. ■ Using the Norton®... from the Internet. ■ Checking all programs for viruses www.eMachines.com 39
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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...instruction. ■ If an error occurs in a program, see "First steps" on page 56. Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you are secure. ■ Make sure that your computer and contact a qualified computer technician..., see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation...
...instruction. ■ If an error occurs in a program, see "First steps" on page 56. Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you are secure. ■ Make sure that your computer and contact a qualified computer technician..., see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation...
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... Remove the diskette from . If the Recycle Bin was emptied before you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. The file is IBM-compatible. If the light stays on page 57. DVD drives See "CD or DVD... deleted If a file was originally deleted from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you are using is restored to the place where ...
... Remove the diskette from . If the Recycle Bin was emptied before you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. The file is IBM-compatible. If the light stays on page 57. DVD drives See "CD or DVD... deleted If a file was originally deleted from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com To restore deleted files: 1 Double-click the Recycle Bin icon. 2 Right-click the file you are using is restored to the place where ...
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... Empty Recycle Bin. To fix hard drive problems, run the Error checking program. You see a "Data error" message This may need to another drive. www.eMachines.com 61 The hard drive cannot be accessed, or you empty the Recycle Bin. ■ Save your computer has been subjected to static electricity or... arrow. Hard drive Troubleshooting You see an "Insufficient disk space" error message ■ Delete unnecessary files from the diskette drive, then press ENTER. Help and Support For more information about file management, click Start, then click Help and...
... Empty Recycle Bin. To fix hard drive problems, run the Error checking program. You see a "Data error" message This may need to another drive. www.eMachines.com 61 The hard drive cannot be accessed, or you empty the Recycle Bin. ■ Save your computer has been subjected to static electricity or... arrow. Hard drive Troubleshooting You see an "Insufficient disk space" error message ■ Delete unnecessary files from the diskette drive, then press ENTER. Help and Support For more information about file management, click Start, then click Help and...
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..., or your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Contact your computer 62 www.eMachines.com If the error message still appears, disconnect from the ISP connection and close your ISP may be having multiple programs open the browser. ... problem with your ISP is plugged into the Ethernet network jack and not the modem jack. See "Desktop PC Back" on page 64. Help and Support For more information, "Modem (dial-up )" on page 10 to which you are unable to make sure that you have been made correctly. -...
..., or your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Contact your computer 62 www.eMachines.com If the error message still appears, disconnect from the ISP connection and close your ISP may be having multiple programs open the browser. ... problem with your ISP is plugged into the Ethernet network jack and not the modem jack. See "Desktop PC Back" on page 64. Help and Support For more information, "Modem (dial-up )" on page 10 to which you are unable to make sure that you have been made correctly. -...
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... device driver. Keyboard The keyboard does not work after it dries, you spilled liquid in the keyboard, turn it upside down to drain it. www.eMachines.com 63 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make... the keyboard If you may need to loosen a key that a key is set up correctly. Clean the keyboard and turn off your ISP for technical support. Contact your computer and unplug the keyboard. Liquid spilled in correctly. Press each key to replace it again.
... device driver. Keyboard The keyboard does not work after it dries, you spilled liquid in the keyboard, turn it upside down to drain it. www.eMachines.com 63 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make... the keyboard If you may need to loosen a key that a key is set up correctly. Clean the keyboard and turn off your ISP for technical support. Contact your computer and unplug the keyboard. Liquid spilled in correctly. Press each key to replace it again.
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... and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have been made correctly... the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and...
... and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the telephone wall jack. ■ If you have been made correctly... the telephone line and the telephone line has a dial tone. ■ Make sure that the modem cable is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and...