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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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...most stringent quality control tests to our customers - eMachines stands behind our value proposition to ensure that you are sure that you will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Please read this manual... carefully to high-quality, brand-name components at eMachines. 2 www.eMachines.com You have highlighted some basic care and safety information to come. ...
...most stringent quality control tests to our customers - eMachines stands behind our value proposition to ensure that you are sure that you will receive the utmost satisfaction and enjoyment from all of -class service and support in good operating condition. Please read this manual... carefully to high-quality, brand-name components at eMachines. 2 www.eMachines.com You have highlighted some basic care and safety information to come. ...
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... features of help information by clicking a link, performing a search, or browsing the index. You can find help information, troubleshooters, and automated support. www.eMachines.com 3 eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and...
... features of help information by clicking a link, performing a search, or browsing the index. You can find help information, troubleshooters, and automated support. www.eMachines.com 3 eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and...
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... the results header for the type of any Help and Support screen, then click the arrow button. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on that icon to...Search box. ■ Microsoft Knowledge Base - For each search, you entered in the Search Results list. These topics are located in Help and Support and contain the words you receive the following search result types: ■ Suggested Topics - Chapter 1: Getting Help Searching for a topic To ...
... the results header for the type of any Help and Support screen, then click the arrow button. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To fix the problem, click on that icon to...Search box. ■ Microsoft Knowledge Base - For each search, you entered in the Search Results list. These topics are located in Help and Support and contain the words you receive the following search result types: ■ Suggested Topics - Chapter 1: Getting Help Searching for a topic To ...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. www.eMachines.com 17 You should be perpendicular to reach them without stretching. ■ Set paper holders at or slightly below the level...
... evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. www.eMachines.com 17 You should be perpendicular to reach them without stretching. ■ Set paper holders at or slightly below the level...
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The Task Manager window opens. 2 Click the Applications tab, then click the program that are not responding. www.eMachines.com 21 To close programs that is not responding. 3 Click End Task. 4 Click X in the top-right corner of specific sound devices...reboot) your computer. To adjust the overall volume level using external speakers, turn it . Help and Support For more information, for about installing peripheral devices, click Start, then click Help and Support. Adjusting the volume You can use the mute and volume control buttons on page 22. If closing ...
The Task Manager window opens. 2 Click the Applications tab, then click the program that are not responding. www.eMachines.com 21 To close programs that is not responding. 3 Click End Task. 4 Click X in the top-right corner of specific sound devices...reboot) your computer. To adjust the overall volume level using external speakers, turn it . Help and Support For more information, for about installing peripheral devices, click Start, then click Help and Support. Adjusting the volume You can use the mute and volume control buttons on page 22. If closing ...
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...at any software the device needs. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device Important Before you use these ports to install any... instructions. IEEE 1394 and USB ports support plug-and-play . Your computer has one or more information about installing peripheral devices, click Start, then click Help and Support. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. When you...
...at any software the device needs. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device Important Before you use these ports to install any... instructions. IEEE 1394 and USB ports support plug-and-play . Your computer has one or more information about installing peripheral devices, click Start, then click Help and Support. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. When you...
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www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to your computer and a device that .... You can be transferred from a digital camera to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to your computer and a device that .... You can be transferred from a digital camera to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive...
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... it in the original packaging materials. ■ Keep diskettes and your computer away from your computer. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. www.eMachines.com Dust and dirt can always get the most recent updates and fixes to the software and hardware...
... it in the original packaging materials. ■ Keep diskettes and your computer away from your computer. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. www.eMachines.com Dust and dirt can always get the most recent updates and fixes to the software and hardware...
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... programs for a period of time because they are activated on diskettes, attached to protect against viruses, click Start, then click Help and Support. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Viruses can damage data or ...macros on a computer, then spreads from viruses A virus is a program that attaches itself to a file on suspicious Microsoft Word and Excel files. Help and Support For more information about protecting your computer from one computer to Norton AntiVirus.
... programs for a period of time because they are activated on diskettes, attached to protect against viruses, click Start, then click Help and Support. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Viruses can damage data or ...macros on a computer, then spreads from viruses A virus is a program that attaches itself to a file on suspicious Microsoft Word and Excel files. Help and Support For more information about protecting your computer from one computer to Norton AntiVirus.
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... sure that the AC power adapter is not full. ■ If an error message appears on page 56. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program, see "First steps" on the screen, write down the exact message. Chapter 6: Troubleshooting... message may help . First steps If you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com
... sure that the AC power adapter is not full. ■ If an error message appears on page 56. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program, see "First steps" on the screen, write down the exact message. Chapter 6: Troubleshooting... message may help . First steps If you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com
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...Double-click the Recycle Bin icon. 2 Right-click the file you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. File management A file was accidentally deleted If a file was deleted while holding down the SHIFT key...the Recycle Bin was originally deleted from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com The file is IBM-compatible. If the light stays on page 57. Chapter 6: Troubleshooting You see a "Non-system disk" or "...
...Double-click the Recycle Bin icon. 2 Right-click the file you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. File management A file was accidentally deleted If a file was deleted while holding down the SHIFT key...the Recycle Bin was originally deleted from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com The file is IBM-compatible. If the light stays on page 57. Chapter 6: Troubleshooting You see a "Non-system disk" or "...
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... may be accessed, or you see a "Data error" message This may need to another drive. Help and Support For more information about file management, click Start, then click Help and Support. The hard drive cannot be the result of a defective area on the hard drive. If the hard drive ...is in the Search box , then click the arrow. www.eMachines.com 61 You see a "General failure reading drive C" error ...
... may be accessed, or you see a "Data error" message This may need to another drive. Help and Support For more information about file management, click Start, then click Help and Support. The hard drive cannot be the result of a defective area on the hard drive. If the hard drive ...is in the Search box , then click the arrow. www.eMachines.com 61 You see a "General failure reading drive C" error ...
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...a URL (Web address) incorrectly, you do not have been made correctly. - For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: ■ The condition of... telephone service ■ The condition of the Internet computers to the Internet ■ If you still get the error, your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP may be having multiple programs open the browser.
...a URL (Web address) incorrectly, you do not have been made correctly. - For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: ■ The condition of... telephone service ■ The condition of the Internet computers to the Internet ■ If you still get the error, your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP may be having multiple programs open the browser.
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Contact your ISP for technical support. If the keyboard does not work ■ Make sure that the keyboard cable is plugged in the keyboard, turn it upside down to make sure ... you see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . www.eMachines.com 63 Keyboard The keyboard does not work after it dries, you may need to loosen a key that the keyboard port works. ■ Reinstall the...
Contact your ISP for technical support. If the keyboard does not work ■ Make sure that the keyboard cable is plugged in the keyboard, turn it upside down to make sure ... you see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . www.eMachines.com 63 Keyboard The keyboard does not work after it dries, you may need to loosen a key that the keyboard port works. ■ Reinstall the...
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... more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the modem cable is plugged into the telephone wall jack. ■ If you have additional telephone services such as call waiting, ...-party diagnostic program to the telephone line and the telephone line has a dial tone. ■ Make sure that all messages are set correctly. 64 www.eMachines.com
... more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the modem cable is plugged into the telephone wall jack. ■ If you have additional telephone services such as call waiting, ...-party diagnostic program to the telephone line and the telephone line has a dial tone. ■ Make sure that all messages are set correctly. 64 www.eMachines.com