Instructions for Supplies
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...Follow the steps in this section to each other. Select Troubleshooting, and then press the OK button. 4. Continue with... Glass 1. If the page is aligned correctly. Phaser® Printer Scanner Calibration Instructions Perform the scanner calibration procedure if... your replacement scanner, document feeder, or document cover. On the control panel, press the System button. 2. Select Service Tools, and then press the OK button. 5. This procedure should not be performed as part of 2 www.xerox...
...Follow the steps in this section to each other. Select Troubleshooting, and then press the OK button. 4. Continue with... Glass 1. If the page is aligned correctly. Phaser® Printer Scanner Calibration Instructions Perform the scanner calibration procedure if... your replacement scanner, document feeder, or document cover. On the control panel, press the System button. 2. Select Service Tools, and then press the OK button. 5. This procedure should not be performed as part of 2 www.xerox...
User Guide
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... 5-17 Preparing the Printer for Shipment 5-19 6 Troubleshooting Clearing Paper Jams 6-2 Jam at the Exit 6-2 Jam at the Front Cover 6-7 Jam at the Trays 6-12 Getting Help 6-17 Control Panel Messages 6-17 PrintingScout Alerts 6-18 PhaserSMART Technical Support 6-18 Online Support Assistant 6-18 Web Links 6-19 A User Safety Index Phaser® 8560 Color Printer iii
... 5-17 Preparing the Printer for Shipment 5-19 6 Troubleshooting Clearing Paper Jams 6-2 Jam at the Exit 6-2 Jam at the Front Cover 6-7 Jam at the Trays 6-12 Getting Help 6-17 Control Panel Messages 6-17 PrintingScout Alerts 6-18 PhaserSMART Technical Support 6-18 Online Support Assistant 6-18 Web Links 6-19 A User Safety Index Phaser® 8560 Color Printer iii
User Guide
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... Indicator LED: 4. Scrolls upward through the menus. 2. Scrolls downward through the menus. Phaser® 8560 Color Printer 1-7 Control Panel Layout 1 35 8 Phaser 8560 READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting Control Panel 2 46 7 8560p-048 1. Yellow: Warning condition, printer continues to print. Cancel button Cancels the current print job. 7. On the...
... Indicator LED: 4. Scrolls upward through the menus. 2. Scrolls downward through the menus. Phaser® 8560 Color Printer 1-7 Control Panel Layout 1 35 8 Phaser 8560 READY TO PRINT Walk-Up Features Information Paper Tray Setup Printer Setup Troubleshooting Control Panel 2 46 7 8560p-048 1. Yellow: Warning condition, printer continues to print. Cancel button Cancels the current print job. 7. On the...
User Guide
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... settings (Windows only) To start the Xerox Support Centre utility: 1. Select one of the status information is not available. Phaser® 8560 Color Printer 1-11 You must have a USB connection, some of the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling...
... settings (Windows only) To start the Xerox Support Centre utility: 1. Select one of the status information is not available. Phaser® 8560 Color Printer 1-11 You must have a USB connection, some of the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling...
User Guide
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For information on page 5-12 Phaser® 8560 Color Printer 4-7 On the control panel, select Information, and then press the OK button. c. Select Paper Tips Page, and then press the OK button. 2. Select Remove Print ... then press the OK button. Open the door on the page. c. On the control panel, select Troubleshooting, and then press the OK button. The printer cleans the ink from appearing on side two of paper through the printer: a. Wipe the plastic wiper blade with a lint-free cloth. Note: Smudges or smears may appear if...
For information on page 5-12 Phaser® 8560 Color Printer 4-7 On the control panel, select Information, and then press the OK button. c. Select Paper Tips Page, and then press the OK button. 2. Select Remove Print ... then press the OK button. Open the door on the page. c. On the control panel, select Troubleshooting, and then press the OK button. The printer cleans the ink from appearing on side two of paper through the printer: a. Wipe the plastic wiper blade with a lint-free cloth. Note: Smudges or smears may appear if...
User Guide
Page 97
..., and then press the OK button. 2. Jet Substitution Mode 1. See also: Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 4-8 Random Light Stripes Light Stripes Test Solving Print-Quality Problems Possible Cause Solution Light stripes appear randomly on the... control panel prompts to determine the color and jet number of each substituted jet. Jet substitution only works during regular printing. Substituted jets may continue to the number of the missing jet. On the control panel, select Troubleshooting, and then press the OK button...
..., and then press the OK button. 2. Jet Substitution Mode 1. See also: Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 4-8 Random Light Stripes Light Stripes Test Solving Print-Quality Problems Possible Cause Solution Light stripes appear randomly on the... control panel prompts to determine the color and jet number of each substituted jet. Jet substitution only works during regular printing. Substituted jets may continue to the number of the missing jet. On the control panel, select Troubleshooting, and then press the OK button...
User Guide
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... a warm-up cycle or if the ink is locked, close the door and wait 15 minutes before repeating Steps 1 and 2. If the tray is cooling following the Eliminate Light Stripes troubleshooting routine. handle it carefully. 8560p-035 Note: The waste tray may be hot; Phaser® 8560 Color Printer 5-5 Do not touch the hot surfaces...
... a warm-up cycle or if the ink is locked, close the door and wait 15 minutes before repeating Steps 1 and 2. If the tray is cooling following the Eliminate Light Stripes troubleshooting routine. handle it carefully. 8560p-035 Note: The waste tray may be hot; Phaser® 8560 Color Printer 5-5 Do not touch the hot surfaces...
User Guide
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Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-17 See also: Troubleshooting video tutorials at www.xerox.com/office/8560Psupport User Safety on page A-1 Phaser® 8560 Color Printer 6-1
Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-17 See also: Troubleshooting video tutorials at www.xerox.com/office/8560Psupport User Safety on page A-1 Phaser® 8560 Color Printer 6-1
User Guide
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...a message informing you with a ? Press the Help button on page 6-19 Xerox provides several automatic diagnostic tools to view additional information about the message or menu displayed. See also: Xerox Support Centre on page 1-11 Control Panel Messages The control panel provides you of...showing the location of the problem, such as the location of the problem. Phaser 8560 8560p-105 Phaser® 8560 Color Printer 6-17 symbol. The Help button is labeled with information and troubleshooting help you produce and maintain print quality. Getting Help Getting Help This section ...
...a message informing you with a ? Press the Help button on page 6-19 Xerox provides several automatic diagnostic tools to view additional information about the message or menu displayed. See also: Xerox Support Centre on page 1-11 Control Panel Messages The control panel provides you of...showing the location of the problem, such as the location of the problem. Phaser 8560 8560p-105 Phaser® 8560 Color Printer 6-17 symbol. The Help button is labeled with information and troubleshooting help you produce and maintain print quality. Getting Help Getting Help This section ...
User Guide
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...Phaser® 8560 Color Printer 6-18 It automatically checks the printer status when you in the browser window. 3. Click the alert to view instructions explaining how to solve your browser and go to let you know that the printer needs attention. Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting... Technical Support: 1. Enter your Xerox printer driver. If the problem is not resolved with your printer's IP address in opening a Service Request with Xerox Customer Support. Getting Help PrintingScout ...
...Phaser® 8560 Color Printer 6-18 It automatically checks the printer status when you in the browser window. 3. Click the alert to view instructions explaining how to solve your browser and go to let you know that the printer needs attention. Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting... Technical Support: 1. Enter your Xerox printer driver. If the problem is not resolved with your printer's IP address in opening a Service Request with Xerox Customer Support. Getting Help PrintingScout ...
User Guide
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... features to obtain more information. and Canada) www.xerox.com/environment_europe (European Union) www.xerox.com/gwa Phaser® 8560 Color Printer 6-19 The Troubleshooting tab in your web browser's Favorites folder when you install the Xerox printer drivers on your Phaser 8560 printer. Use the following websites to meet your Windows printer driver also includes useful links. Getting Help Web...
... features to obtain more information. and Canada) www.xerox.com/environment_europe (European Union) www.xerox.com/gwa Phaser® 8560 Color Printer 6-19 The Troubleshooting tab in your web browser's Favorites folder when you install the Xerox printer drivers on your Phaser 8560 printer. Use the following websites to meet your Windows printer driver also includes useful links. Getting Help Web...
User Guide
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... weights, 3-8 printing glossy paper, 3-52 printing transparencies, 3-32, 3-46 supported paper, 3-8 trifold brochures, 3-9, 3-16 troubleshooting jet substitution mode, 4-8 Online Support Assistant, 6-18 PANTONE colors do not match, 4-11 paper jams, 6-2 PhaserSMART, 1-10 predominate light stripes, 4-9 print quality, 4-6 random light stripes...printer, 5-22 tutorials, 6-19 two-sided printing, 3-25 2nd side setting, 3-27 automatic, 3-25 binding edge options, 3-26 manual, 3-27 side one, 3-27 side two, 3-28 selecting, 3-26 selecting 2nd Side on the control panel, 3-28 Phaser® 8560 Color Printer...
... weights, 3-8 printing glossy paper, 3-52 printing transparencies, 3-32, 3-46 supported paper, 3-8 trifold brochures, 3-9, 3-16 troubleshooting jet substitution mode, 4-8 Online Support Assistant, 6-18 PANTONE colors do not match, 4-11 paper jams, 6-2 PhaserSMART, 1-10 predominate light stripes, 4-9 print quality, 4-6 random light stripes...printer, 5-22 tutorials, 6-19 two-sided printing, 3-25 2nd side setting, 3-27 automatic, 3-25 binding edge options, 3-26 manual, 3-27 side one, 3-27 side two, 3-28 selecting, 3-26 selecting 2nd Side on the control panel, 3-28 Phaser® 8560 Color Printer...
Advanced Features Guide
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... Troubleshooting (Mac OS X, Version 10.2 and Higher 3-14 UNIX (Linux 3-15 Quick Install Steps 3-15 4 Managing Your Printer Printer Settings 4-2 Printer Control Settings 4-2 Paper Handling Settings 4-8 Printer ...Security 4-13 Selecting Administrative Settings 4-13 Selecting Printing Security Settings 4-14 Configuring HTTPS 4-14 Managing Certificates 4-14 Configuring 802.1X 4-15 Locking the Control Panel Menus 4-15 Analyzing Printer Usage 4-16 Job Accounting 4-16 Usage Profile Reports 4-17 MaiLinX Alerts 4-18 Xerox Usage Analysis Tool 4-19 Phaser® 8560 Color Printer...
... Troubleshooting (Mac OS X, Version 10.2 and Higher 3-14 UNIX (Linux 3-15 Quick Install Steps 3-15 4 Managing Your Printer Printer Settings 4-2 Printer Control Settings 4-2 Paper Handling Settings 4-8 Printer ...Security 4-13 Selecting Administrative Settings 4-13 Selecting Printing Security Settings 4-14 Configuring HTTPS 4-14 Managing Certificates 4-14 Configuring 802.1X 4-15 Locking the Control Panel Menus 4-15 Analyzing Printer Usage 4-16 Job Accounting 4-16 Usage Profile Reports 4-17 MaiLinX Alerts 4-18 Xerox Usage Analysis Tool 4-19 Phaser® 8560 Color Printer...
Advanced Features Guide
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Note: This feature is only available when your printer is connected to be notified when your job is done printing. To select job completion notification in the lowerright corner of your computer screen with ... it was printed. Check the Notify Me When My Job Completes box. Phaser® 8560 Color Printer 1-20 In the PrintingScout menu, select either Notify me when job has completed or failed or Notify me when job has completed. 1. Select the Troubleshooting pane. 2. Job Completion Notification Job Completion Notification You can select to your...
Note: This feature is only available when your printer is connected to be notified when your job is done printing. To select job completion notification in the lowerright corner of your computer screen with ... it was printed. Check the Notify Me When My Job Completes box. Phaser® 8560 Color Printer 1-20 In the PrintingScout menu, select either Notify me when job has completed or failed or Notify me when job has completed. 1. Select the Troubleshooting pane. 2. Job Completion Notification Job Completion Notification You can select to your...
Advanced Features Guide
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See also: User Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 3-1 Additional information about print quality, maintenance, and troubleshooting issues is located in the User Guide. Networking This chapter includes: ■ Printer Management Software on page 3-2 ■ Windows 2000 or Later on page 3-4 ■ Macintosh on page 3-11 ■ UNIX (Linux) on page 3-15 This chapter provides detailed information for the system administrator.
See also: User Guide at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 3-1 Additional information about print quality, maintenance, and troubleshooting issues is located in the User Guide. Networking This chapter includes: ■ Printer Management Software on page 3-2 ■ Windows 2000 or Later on page 3-4 ■ Macintosh on page 3-11 ■ UNIX (Linux) on page 3-15 This chapter provides detailed information for the system administrator.
Advanced Features Guide
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... saved as printing saved jobs. If JavaScript is required to support these functions. ■ Troubleshoot print-quality problems using built-in Printer Neighborhood. Printer Management Software Printer Management Software This section includes: ■ CentreWare Internet Services (IS) on page 3-2 ■...any user's browser. A printer with their original driver settings then reprinted on demand at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 3-2 CentreWare IS makes it easy to manage, configure, and monitor networked printers from your desktop using an...
... saved as printing saved jobs. If JavaScript is required to support these functions. ■ Troubleshoot print-quality problems using built-in Printer Neighborhood. Printer Management Software Printer Management Software This section includes: ■ CentreWare Internet Services (IS) on page 3-2 ■...any user's browser. A printer with their original driver settings then reprinted on demand at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 3-2 CentreWare IS makes it easy to manage, configure, and monitor networked printers from your desktop using an...
Advanced Features Guide
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... CentreWare Web CentreWare Web is a multi-vendor printer management, installation, and troubleshooting application. Printers are found through network or print server discovery and managed over ...printers on your specific printer model. For more information, go to printer web servers for additional printer-specific features, including help. Phaser® 8560 Color Printer 3-3 Use CentreWare Web to remotely manage, install, and troubleshoot printers on local and remote subnets. ■ Automatically discover printers as scheduled. ■ Generate reports. ■ Connect to www.xerox...
... CentreWare Web CentreWare Web is a multi-vendor printer management, installation, and troubleshooting application. Printers are found through network or print server discovery and managed over ...printers on your specific printer model. For more information, go to printer web servers for additional printer-specific features, including help. Phaser® 8560 Color Printer 3-3 Use CentreWare Web to remotely manage, install, and troubleshoot printers on local and remote subnets. ■ Automatically discover printers as scheduled. ■ Generate reports. ■ Connect to www.xerox...
Advanced Features Guide
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...ROM Install Steps or Other Methods of Installation for network printers) is receiving network information by monitoring the LEDs on the back of Installation on page 3-5 ■ Windows 2000 or Later Troubleshooting on the CentreDirect External Print Server. Note: If ...then click Run. Select your desired language from the following : a. Quick CD-ROM Install Steps To install the printer driver: 1. b. Phaser® 8560 Color Printer 3-4 Click I Agree to accept the Xerox Software License Agreement. 5. Windows 2000 or Later Windows 2000 or Later This section includes: ■ Preliminary Steps...
...ROM Install Steps or Other Methods of Installation for network printers) is receiving network information by monitoring the LEDs on the back of Installation on page 3-5 ■ Windows 2000 or Later Troubleshooting on the CentreDirect External Print Server. Note: If ...then click Run. Select your desired language from the following : a. Quick CD-ROM Install Steps To install the printer driver: 1. b. Phaser® 8560 Color Printer 3-4 Click I Agree to accept the Xerox Software License Agreement. 5. Windows 2000 or Later Windows 2000 or Later This section includes: ■ Preliminary Steps...
Advanced Features Guide
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... the Back button to correct the data if incorrect, and then click Finish in the Confirmation window. See also: Windows 2000 or Later Troubleshooting on page 3-9 Phaser® 8560 Color Printer 3-6 Select one of these options: ■ Click Finish in the Confirmation window if the data is correct. Select one of these options in...
... the Back button to correct the data if incorrect, and then click Finish in the Confirmation window. See also: Windows 2000 or Later Troubleshooting on page 3-9 Phaser® 8560 Color Printer 3-6 Select one of these options: ■ Click Finish in the Confirmation window if the data is correct. Select one of these options in...
Advanced Features Guide
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...AppSocket settings are set to the one on the desktop, and then click Properties. 2. Click Install to the Phaser printer queue. This Troubleshooting section assumes you have access to install any components not listed, and then restart your driver). 2. Select the ...Address Source is enabled. Verify that the correct printer driver is identical to : DHCP, Control Panel, BOOTP, or Auto IP (depending on your computer. 5. Phaser® 8560 Color Printer 3-9 Click OK. Click Start, click Settings, and then click Printers. 6. Verifying Driver Installation To verify driver ...
...AppSocket settings are set to the one on the desktop, and then click Properties. 2. Click Install to the Phaser printer queue. This Troubleshooting section assumes you have access to install any components not listed, and then restart your driver). 2. Select the ...Address Source is enabled. Verify that the correct printer driver is identical to : DHCP, Control Panel, BOOTP, or Auto IP (depending on your computer. 5. Phaser® 8560 Color Printer 3-9 Click OK. Click Start, click Settings, and then click Printers. 6. Verifying Driver Installation To verify driver ...