Statement of Volatility
Page 1
...the controller. No user information is available from www.xerox.com/office/support or by cycling power or printing a page. Phaser 8500 and 8550 printers equipped with hard disk drives will retain latent images in the form of a configuration card. Box 1000 M/S 7060-630 Wilsonville, OR 97070 ...No user data is used to eliminate the stored data. Date: 12/15/2005 Subject: Volatility statement for Phaser 8500 and 8550 color printers Phaser 8500 and 8550 printers do not retain any latent user image in the print controller or associated RAM following the completion of printing...
...the controller. No user information is available from www.xerox.com/office/support or by cycling power or printing a page. Phaser 8500 and 8550 printers equipped with hard disk drives will retain latent images in the form of a configuration card. Box 1000 M/S 7060-630 Wilsonville, OR 97070 ...No user data is used to eliminate the stored data. Date: 12/15/2005 Subject: Volatility statement for Phaser 8500 and 8550 color printers Phaser 8500 and 8550 printers do not retain any latent user image in the print controller or associated RAM following the completion of printing...
Advanced Features Guide
Page 14
The printer enables you to choose a different paper source for the cover page than the tray you specify a different size in the driver than for the body ... the following table for inserting blank pages. Add two blank pages at the end of the document. Phaser® 8500/8550 Color Printer 1-9 For instance, use your company letterhead for the first page of a document, or use card stock for the first and last pages of a report. ■ Use any applicable paper tray as...
The printer enables you to choose a different paper source for the cover page than the tray you specify a different size in the driver than for the body ... the following table for inserting blank pages. Add two blank pages at the end of the document. Phaser® 8500/8550 Color Printer 1-9 For instance, use your company letterhead for the first page of a document, or use card stock for the first and last pages of a report. ■ Use any applicable paper tray as...
Advanced Features Guide
Page 32
On the control panel, select Information, and then press the OK button. For example, if you are using letter-size card stock with a weight range of 60-120 g/m2 (16-32 lb. See also: Printing Specialty Media from Tray 1 on the control panel in any tray. ... menu. Find the media type, weight, and size on the packaging label. 2. Print the Paper Tips page: a. If you are printing on page 3-6 Phaser® 8500/8550 Color Printer 3-2 To determine which tray to Use Some media can only be printed only from that weighs more than 120 g/m2, load the media in...
On the control panel, select Information, and then press the OK button. For example, if you are using letter-size card stock with a weight range of 60-120 g/m2 (16-32 lb. See also: Printing Specialty Media from Tray 1 on the control panel in any tray. ... menu. Find the media type, weight, and size on the packaging label. 2. Print the Paper Tips page: a. If you are printing on page 3-6 Phaser® 8500/8550 Color Printer 3-2 To determine which tray to Use Some media can only be printed only from that weighs more than 120 g/m2, load the media in...
Service Manual
Page 14
...Printer Self-Maintenance 2-33 Printhead Maintenance Cycle (Eliminate Light Stripes 2-33 Paper Preheater Cleaning (Remove Print Smears 2-34 Transfix Roller Oiling 2-34 Drum Cleaning - Chase Page 2-34 Configuration Card... Faults 3-8 2,0XX.4x Errors - Process Control Software Fault 3-12 5,0XX.4x Errors - Ink Loader Faults 3-23 9,009.44 and 9,00X.6x Errors - Program Faults 3-31 19,0XX...Program Faults 3-26 13,0XX.xx Errors - PEST Faults 3-36 xii Phaser 8400/8500/8550/8560 Color Printer Service Manual Process Motor Gearbox Faults 3-15 7,0XX.4x Errors- Printhead Tilt...
...Printer Self-Maintenance 2-33 Printhead Maintenance Cycle (Eliminate Light Stripes 2-33 Paper Preheater Cleaning (Remove Print Smears 2-34 Transfix Roller Oiling 2-34 Drum Cleaning - Chase Page 2-34 Configuration Card... Faults 3-8 2,0XX.4x Errors - Process Control Software Fault 3-12 5,0XX.4x Errors - Ink Loader Faults 3-23 9,009.44 and 9,00X.6x Errors - Program Faults 3-31 19,0XX...Program Faults 3-26 13,0XX.xx Errors - PEST Faults 3-36 xii Phaser 8400/8500/8550/8560 Color Printer Service Manual Process Motor Gearbox Faults 3-15 7,0XX.4x Errors- Printhead Tilt...
Service Manual
Page 21
... Information The Configuration Card holds configuration information that enables or disables built-in features as described in this configuration: proof print, saved print, secure print, and collation. Phaser 8400/8500/8550/8560 Color Printer Service Manual 1-3 Phaser 8400 Printer Configurations Features 8400B 8400BD 8400N 8400DP 8400DX Maximum Print Speed 24 24 24 24 24 Memory 128...
... Information The Configuration Card holds configuration information that enables or disables built-in features as described in this configuration: proof print, saved print, secure print, and collation. Phaser 8400/8500/8550/8560 Color Printer Service Manual 1-3 Phaser 8400 Printer Configurations Features 8400B 8400BD 8400N 8400DP 8400DX Maximum Print Speed 24 24 24 24 24 Memory 128...
Service Manual
Page 25
... Cover release 7. Ink Loader/top cover 10.Legal/A4 output tray extension 12 11.Interface cover 12.Side Door Right Side View with Printer Interfaces s8500-004 1 2 34 1. Parallel connection (8400 series only) 6. Optional 525-Sheet Feeder Tray 3 3. Ethernet 10/100 Base-T connection s8500-005 Phaser 8400/8500/8550/8560 Color Printer Service Manual 1-7 Power...
... Cover release 7. Ink Loader/top cover 10.Legal/A4 output tray extension 12 11.Interface cover 12.Side Door Right Side View with Printer Interfaces s8500-004 1 2 34 1. Parallel connection (8400 series only) 6. Optional 525-Sheet Feeder Tray 3 3. Ethernet 10/100 Base-T connection s8500-005 Phaser 8400/8500/8550/8560 Color Printer Service Manual 1-7 Power...
Service Manual
Page 26
... from the old board. 4 2 1 3 1 1. When installing a new electronic module in a metal case called the Electronics Module. NVRAM (Configuration Card handles NVRAM differences between models). 1-8 Phaser 8400/8500/8550/8560 Color Printer Service Manual The rear panel allows access to be transferred from the side under the interface cover.) 4. General Information Rear View The rear...
... from the old board. 4 2 1 3 1 1. When installing a new electronic module in a metal case called the Electronics Module. NVRAM (Configuration Card handles NVRAM differences between models). 1-8 Phaser 8400/8500/8550/8560 Color Printer Service Manual The rear panel allows access to be transferred from the side under the interface cover.) 4. General Information Rear View The rear...
Service Manual
Page 31
.... Bond) 60-120 g/m2 (16-32 lb. Cover) l l l l Labels Phaser Color Printing Labels l l Special Phaser Professional Solid Ink Business Cards l l Phaser Professional Solid Ink High l l Resolution Photo Paper Phaser Premium Postcards ll Phaser Weatherproof Paper l l Phaser Trifold Brochures ll Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) or ...-32 lb. Bond) 60-120 g/m2 (16-32 lb. Bond) l l l l l l l l l l l l Phaser 8400/8500/8550/8560 Color Printer Service Manual 1-13 Bond) l l 60-120 g/m2 (16-32 lb. Bond) 60-120 g/m2 (16-32 lb. Bond) ...
.... Bond) 60-120 g/m2 (16-32 lb. Cover) l l l l Labels Phaser Color Printing Labels l l Special Phaser Professional Solid Ink Business Cards l l Phaser Professional Solid Ink High l l Resolution Photo Paper Phaser Premium Postcards ll Phaser Weatherproof Paper l l Phaser Trifold Brochures ll Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) or ...-32 lb. Bond) 60-120 g/m2 (16-32 lb. Bond) l l l l l l l l l l l l Phaser 8400/8500/8550/8560 Color Printer Service Manual 1-13 Bond) l l 60-120 g/m2 (16-32 lb. Bond) 60-120 g/m2 (16-32 lb. Bond) ...
Service Manual
Page 33
Theory of Operation In this chapter... ■ Main Printer Subsystems ■ Print Process ■ Printer Self-Maintenance ■ Configuration Card Personality Parameters 2 Chapter
Theory of Operation In this chapter... ■ Main Printer Subsystems ■ Print Process ■ Printer Self-Maintenance ■ Configuration Card Personality Parameters 2 Chapter
Service Manual
Page 34
...Media Drive consists of the Wiper Blade and headlock mechanism through a gear train and solenoid on the Exit Module. 2-2 Phaser 8400/8500/8550/8560 Color Printer Service Manual The Media Drive motor also controls the movement of a drive motor, a gearbox, two clutches, and a ...to two camshafts. Theory of Operation Main Printer Subsystems Transfix System Drum Printhead Ink Loader Electronics Module Hard Drive Configuration Card Preheater Waste Tray Drum Maintenance Kit Wave Amp Wiper Assembly s8500-008 Printer Subsystem Overview The printer is made up of eight major subsystems,...
...Media Drive consists of the Wiper Blade and headlock mechanism through a gear train and solenoid on the Exit Module. 2-2 Phaser 8400/8500/8550/8560 Color Printer Service Manual The Media Drive motor also controls the movement of a drive motor, a gearbox, two clutches, and a ...to two camshafts. Theory of Operation Main Printer Subsystems Transfix System Drum Printhead Ink Loader Electronics Module Hard Drive Configuration Card Preheater Waste Tray Drum Maintenance Kit Wave Amp Wiper Assembly s8500-008 Printer Subsystem Overview The printer is made up of eight major subsystems,...
Service Manual
Page 51
... signals and power for Ethernet (all printer configurations), and USB 2.0 external I /O interfaces. The Configuration Card supports the transfer of printer model and network configuration information from the hard drive board to 256 MB). Main Board The main board performs the image processing functions. Phaser 8400/8500/8550/8560 Color Printer Service Manual 2-19 This device stores...
... signals and power for Ethernet (all printer configurations), and USB 2.0 external I /O interfaces. The Configuration Card supports the transfer of printer model and network configuration information from the hard drive board to 256 MB). Main Board The main board performs the image processing functions. Phaser 8400/8500/8550/8560 Color Printer Service Manual 2-19 This device stores...
Service Manual
Page 52
... fuse. Ethernet address is powered on the Configuration Card and cannot be applied to transfer the printer configuration. When a printer is stored only on , if it wants to the Configuration Card when the customer configures the printer. Power Control Board The power control board distributes ...to the NVRAM chip. The Drum and the Preheater thermal fuses are no field adjustments necessary on the ink melting elements. 2-20 Phaser 8400/8500/8550/8560 Color Printer Service Manual Feature value and ethernet address are "read only". Personality parameters are a subset of the ...
... fuse. Ethernet address is powered on the Configuration Card and cannot be applied to transfer the printer configuration. When a printer is stored only on , if it wants to the Configuration Card when the customer configures the printer. Power Control Board The power control board distributes ...to the NVRAM chip. The Drum and the Preheater thermal fuses are no field adjustments necessary on the ink melting elements. 2-20 Phaser 8400/8500/8550/8560 Color Printer Service Manual Feature value and ethernet address are "read only". Personality parameters are a subset of the ...
Service Manual
Page 67
... Parameters Theory of Operation Configuration Card "Shadowed" Personality Parameters Attribute N/A "version" not parameter NEST ... HTTP HTTP Parameter Size (bytes) version (of the layout of 4 personality parameters) Base Printer Name 48 SysAdmin Contact 128 (truncated from 256) Printer Location 128 (truncated from 256) Asset Identifier 128 (truncated from 256) Host Name 64 ...1 On 1 Information Forwarding 1 SMTP Server Automatic 1 Legal Settings 1 Admin_Password 11 Admin_Username 11 KeyUser_Password 11 Phaser 8400/8500/8550/8560 Color Printer Service Manual 2-35
... Parameters Theory of Operation Configuration Card "Shadowed" Personality Parameters Attribute N/A "version" not parameter NEST ... HTTP HTTP Parameter Size (bytes) version (of the layout of 4 personality parameters) Base Printer Name 48 SysAdmin Contact 128 (truncated from 256) Printer Location 128 (truncated from 256) Asset Identifier 128 (truncated from 256) Host Name 64 ...1 On 1 Information Forwarding 1 SMTP Server Automatic 1 Legal Settings 1 Admin_Password 11 Admin_Username 11 KeyUser_Password 11 Phaser 8400/8500/8550/8560 Color Printer Service Manual 2-35
Service Manual
Page 68
They are not tied to networking. 2-36 Phaser 8400/8500/8550/8560 Color Printer Service Manual "Parallel" and "USB", "On" and "Enabled" parameters have not been identified as personality parameters. Theory of Operation Configuration Card "Shadowed" Personality Parameters (Continued) Attribute HTTP HTTP HTTP Notify IPP IPP IPP FTP Security AppSocket AppSocket LPR LPR FTP FTP...
They are not tied to networking. 2-36 Phaser 8400/8500/8550/8560 Color Printer Service Manual "Parallel" and "USB", "On" and "Enabled" parameters have not been identified as personality parameters. Theory of Operation Configuration Card "Shadowed" Personality Parameters (Continued) Attribute HTTP HTTP HTTP Notify IPP IPP IPP FTP Security AppSocket AppSocket LPR LPR FTP FTP...
Service Manual
Page 73
.... Flutter only Soft Configuration card test failure. 1. Reseat then replace the configuration card. The printer will work without the configuration card (8400 only). Flutter then 11 blinks Hard EEPROM write failure. 12.2 1. Check card orientation. 2. NOTE Printer will work as a base model (without networking) without the IDE drive. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-5 If problem...
.... Flutter only Soft Configuration card test failure. 1. Reseat then replace the configuration card. The printer will work without the configuration card (8400 only). Flutter then 11 blinks Hard EEPROM write failure. 12.2 1. Check card orientation. 2. NOTE Printer will work as a base model (without networking) without the IDE drive. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-5 If problem...
Service Manual
Page 77
.... Reset NVRAM and retest. b. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-9 ROM could not be found. Verify that configuration card is an invalid model. Turn on page 4-65). Reboot the printer. 2,008.67: Configuration card is missing. 2,009.68: Configuration card is bad. 2,010.69: Configuration card is blank. 2,011.61: Configuration card is for the wrong...
.... Reset NVRAM and retest. b. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-9 ROM could not be found. Verify that configuration card is an invalid model. Turn on page 4-65). Reboot the printer. 2,008.67: Configuration card is missing. 2,009.68: Configuration card is bad. 2,010.69: Configuration card is blank. 2,011.61: Configuration card is for the wrong...
Service Manual
Page 191
... setup doesn't override desired features set via Control Panel. 3. Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-61 Drum Maintenance Kit missing or not fully seated. Connector not fully seated. Printer Reports Missing Waste Tray 1. Fully install waste tray. 2. Printer configuration incorrect. Configuration card failure. a. Perform full test of the Drum Maintenance Pivot Plate is...
... setup doesn't override desired features set via Control Panel. 3. Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-61 Drum Maintenance Kit missing or not fully seated. Connector not fully seated. Printer Reports Missing Waste Tray 1. Fully install waste tray. 2. Printer configuration incorrect. Configuration card failure. a. Perform full test of the Drum Maintenance Pivot Plate is...
Service Manual
Page 316
... the Electronics Module, transfer the Configuration Card, NVRAM (page 8-50), SODIMM RAM (page 8-51), and Hard Drive (page 8-52, if installed) to a connector. Also, do not completely remove EMI tape, if added to the new module. 8-46 Phaser 8400/8500/8550/8560 Color Printer Service Manual Remove the Ink Loader (page 8-7). 3. Remove 5 screws from the...
... the Electronics Module, transfer the Configuration Card, NVRAM (page 8-50), SODIMM RAM (page 8-51), and Hard Drive (page 8-52, if installed) to a connector. Also, do not completely remove EMI tape, if added to the new module. 8-46 Phaser 8400/8500/8550/8560 Color Printer Service Manual Remove the Ink Loader (page 8-7). 3. Remove 5 screws from the...
Service Manual
Page 335
... Card-BD Configuration Card-N Configuration Card-DP Configuration Card-DX Configuration Card-DN Configuration Card-DP, DT and DX Configuration Card-DN, DT and DX 11 Cable, Flex, Wave Amp Drive 12 Cable, Right Side Power Control 13 I/O Board 14 Cable, Combined Right (Ink Loader Data, Preheater AC) 15 Cable, ... 1 671529100 (8400) 960K22331 (8550/8550) 1 174451180 (8400) 117E29810 (8500/8550/8560) 1 117E29830 1 117E28790 1 960K35170 1 117E28780 1 117E35230 (8500/8550/8560) Phaser 8400/8500/8550/8560 Color Printer Service Manual 9-13 Parts Lists Parts List 5.0 Circuit Boards and Cables No.
... Card-BD Configuration Card-N Configuration Card-DP Configuration Card-DX Configuration Card-DN Configuration Card-DP, DT and DX Configuration Card-DN, DT and DX 11 Cable, Flex, Wave Amp Drive 12 Cable, Right Side Power Control 13 I/O Board 14 Cable, Combined Right (Ink Loader Data, Preheater AC) 15 Cable, ... 1 671529100 (8400) 960K22331 (8550/8550) 1 174451180 (8400) 117E29810 (8500/8550/8560) 1 117E29830 1 117E28790 1 960K35170 1 117E28780 1 117E35230 (8500/8550/8560) Phaser 8400/8500/8550/8560 Color Printer Service Manual 9-13 Parts Lists Parts List 5.0 Circuit Boards and Cables No.
Service Manual
Page 341
..., A4, 100 Sheets 016182400 Phaser Professional Solid Ink Transparency, Letter, 50 Sheets 103R01039 Phaser Professional Solid Ink Transparency, A4, 50 Sheets 103R01040 Phaser Professional Solid Ink Business Cards, Letter,10/ sheet, 25 sheets 103R01041 Phaser Professional Solid Ink Business Cards, A4,10/sheet, 103R01042 25 Sheets Phaser Color Printing Labels, Letter, 30/Sheet, 100 Sheets 016181200 Phaser Color Printing Labels, Letter, 6/Sheet, 100 Sheets 016181300 Phaser Color Printing Labels, A4...
..., A4, 100 Sheets 016182400 Phaser Professional Solid Ink Transparency, Letter, 50 Sheets 103R01039 Phaser Professional Solid Ink Transparency, A4, 50 Sheets 103R01040 Phaser Professional Solid Ink Business Cards, Letter,10/ sheet, 25 sheets 103R01041 Phaser Professional Solid Ink Business Cards, A4,10/sheet, 103R01042 25 Sheets Phaser Color Printing Labels, Letter, 30/Sheet, 100 Sheets 016181200 Phaser Color Printing Labels, Letter, 6/Sheet, 100 Sheets 016181300 Phaser Color Printing Labels, A4...