WD SmartWare User Manual
Page 2
...: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. •...• Installation-Get online installation help for your WD product or software. • WD Community-Share your product online at http://support.wdc.com. North America English Spanish Europe (toll free)* Europe Middle East Africa 800.ASK.4WDC (800.275.4932) 800.832....
...: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. •...• Installation-Get online installation help for your WD product or software. • WD Community-Share your product online at http://support.wdc.com. North America English Spanish Europe (toll free)* Europe Middle East Africa 800.ASK.4WDC (800.275.4932) 800.832....
WD SmartWare User Manual
Page 3
Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the...
Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the...
WD SmartWare User Manual
Page 5
Operating System Compatibility The WD SmartWare software is compatible with password protection and 256-bit hardwarebased encryption. Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and operating system. ...
Operating System Compatibility The WD SmartWare software is compatible with password protection and 256-bit hardwarebased encryption. Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and operating system. ...
WD SmartWare User Manual
Page 6
...and category structure of your computer's internal hard drive, and the external device that you are presented in the WD Knowledge Base at http://support.wdc.com. One of two backup dialogs, depending on the backup mode that you select: • The by-category dialog provides content gauges... the total capacity and category structure of your computer's internal hard drive for the WD SmartWare software. The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that were not originally configured for selecting the files and folders that you can use ...
...and category structure of your computer's internal hard drive, and the external device that you are presented in the WD Knowledge Base at http://support.wdc.com. One of two backup dialogs, depending on the backup mode that you select: • The by-category dialog provides content gauges... the total capacity and category structure of your computer's internal hard drive for the WD SmartWare software. The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that were not originally configured for selecting the files and folders that you can use ...
WD SmartWare User Manual
Page 7
... and most My Passport drives, the Settings tab display provides buttons for a brief functional description of your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 5 for displaying Software Settings and Drive Settings screens. Three full-screen dialogs for selecting the...
... and most My Passport drives, the Settings tab display provides buttons for a brief functional description of your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 5 for displaying Software Settings and Drive Settings screens. Three full-screen dialogs for selecting the...
WD SmartWare User Manual
Page 10
... a selector box below the device icon for specifying the partition or share that you want to use for viewing all of the WD SmartWare software supports as many external devices as you system can handle. WD SMARTWARE SOFTWARE USER MANUAL Table 1.
... a selector box below the device icon for specifying the partition or share that you want to use for viewing all of the WD SmartWare software supports as many external devices as you system can handle. WD SMARTWARE SOFTWARE USER MANUAL Table 1.
WD SmartWare User Manual
Page 11
... backup, the name of the System category changes to other picture extensions Other Others that do not belong in the WD Knowledge Base at http://support.wdc.com. When you have retrieved from a prior backup. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge The content gauge for...
... backup, the name of the System category changes to other picture extensions Other Others that do not belong in the WD Knowledge Base at http://support.wdc.com. When you have retrieved from a prior backup. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge The content gauge for...
WD SmartWare User Manual
Page 18
..., My Passport Studio (reformatted for Windows operating systems) - 0746, My Passport for Mac (reformatted for a brief functional description of My Passport drives-the ones that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. Drive Settings screen • For...
..., My Passport Studio (reformatted for Windows operating systems) - 0746, My Passport for Mac (reformatted for a brief functional description of My Passport drives-the ones that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. Drive Settings screen • For...
WD SmartWare User Manual
Page 21
...Help Tab Display The Help tab display provides quick access to Learning Center topics and links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. Help Tab Display Table 5. Learning Center topic buttons Provide links to display the main Learning Center ...help for a brief functional description of the Help tab display. Learning Center Topic Buttons Update Software Button Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. The Learning Center topics provide more detail than the info/online help topics: • Overview •...
...Help Tab Display The Help tab display provides quick access to Learning Center topics and links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. Help Tab Display Table 5. Learning Center topic buttons Provide links to display the main Learning Center ...help for a brief functional description of the Help tab display. Learning Center Topic Buttons Update Software Button Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. The Learning Center topics provide more detail than the info/online help topics: • Overview •...
WD SmartWare User Manual
Page 22
..., the WD SmartWare software prompts you can select and open the online version of your Web browser to connect to the WD Service & Support Home page at http://support.wdc.com. Uses your Web browser to connect to compare the versions of the user manual for WD SmartWare manuals at : http://www... firmware of the selected external device with the most-recent available versions. Uses your Web browser to the user manual page for your external device. Support link Update Software button There, you do download and install it. WD SMARTWARE SOFTWARE USER MANUAL Table 5.
..., the WD SmartWare software prompts you can select and open the online version of your Web browser to connect to the WD Service & Support Home page at http://support.wdc.com. Uses your Web browser to connect to compare the versions of the user manual for WD SmartWare manuals at : http://www... firmware of the selected external device with the most-recent available versions. Uses your Web browser to the user manual page for your external device. Support link Update Software button There, you do download and install it. WD SMARTWARE SOFTWARE USER MANUAL Table 5.
WD SmartWare User Manual
Page 25
... device, Customize the settings of the Windows taskbar: WD Quick View Icon b. "Securing the Drive" on page 28. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to online support services, THEN click the . . . On the Home screen: IF you want to exit the Setup Wizard: 7. "Backing Up Your Computer Files" on...
... device, Customize the settings of the Windows taskbar: WD Quick View Icon b. "Securing the Drive" on page 28. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to online support services, THEN click the . . . On the Home screen: IF you want to exit the Setup Wizard: 7. "Backing Up Your Computer Files" on...
WD SmartWare User Manual
Page 42
... Alerts The WD Quick View icon in a Windows environment). Power down the device and let it back up, and if the problem persists, contact WD Support. MANAGING AND CUSTOMIZING THE DRIVE - 38 Wait for the power/activity LED to indicate device status: IF the WD Quick View icon flashes . . . To prevent...
... Alerts The WD Quick View icon in a Windows environment). Power down the device and let it back up, and if the problem persists, contact WD Support. MANAGING AND CUSTOMIZING THE DRIVE - 38 Wait for the power/activity LED to indicate device status: IF the WD Quick View icon flashes . . . To prevent...
WD SmartWare User Manual
Page 44
... Drive Utilities software to register. 3. Registering the Drive The WD SmartWare software uses your computer's Internet connection to register your drive to receive free technical support during the warranty period and be kept up-to display the Register Drive dialog: MANAGING AND CUSTOMIZING THE DRIVE - 40 On the Set Sleep Timer...
... Drive Utilities software to register. 3. Registering the Drive The WD SmartWare software uses your computer's Internet connection to register your drive to receive free technical support during the warranty period and be kept up-to display the Register Drive dialog: MANAGING AND CUSTOMIZING THE DRIVE - 40 On the Set Sleep Timer...
WD SmartWare User Manual
Page 47
.... After the drive erase operation completes, go to erase. 2. Always make sure that you erase your external device to signify that you want to http://support.wdc.com and see . . . Using the Drive Settings Drive Erase Function To erase your external device when it is locked or not: IF your device... Erase Drive dialog: 4. On the Drive Settings screen, click Drive Erase to display the Drive Settings screen (see the Software Settings screen instead of the support files, utilities, online help and user manual files. Click Drive Erase.
.... After the drive erase operation completes, go to erase. 2. Always make sure that you erase your external device to signify that you want to http://support.wdc.com and see . . . Using the Drive Settings Drive Erase Function To erase your external device when it is locked or not: IF your device... Erase Drive dialog: 4. On the Drive Settings screen, click Drive Erase to display the Drive Settings screen (see the Software Settings screen instead of the support files, utilities, online help and user manual files. Click Drive Erase.
WD SmartWare User Manual
Page 49
... removes the WD SmartWare software and all of data if you will need to re-create it and select the I understand check box to http://support.wdc.com and see Knowledge Base answer ID 7. The fifth invalid password attempt displays a too many password attempts dialog: 4. If you still want ..., or move the drive to another computer and install the software there, you will need to http://support.wdc.com and see Knowledge Base answer ID 7 for information about the loss of the support files, utilities, online help and user manual files. WD SMARTWARE SOFTWARE USER MANUAL 3. If you ever...
... removes the WD SmartWare software and all of data if you will need to re-create it and select the I understand check box to http://support.wdc.com and see Knowledge Base answer ID 7. The fifth invalid password attempt displays a too many password attempts dialog: 4. If you still want ..., or move the drive to another computer and install the software there, you will need to http://support.wdc.com and see Knowledge Base answer ID 7 for information about the loss of the support files, utilities, online help and user manual files. WD SMARTWARE SOFTWARE USER MANUAL 3. If you ever...
WD SmartWare User Manual
Page 50
... number of backup versions that you want to keep for each file, from a longer back-in either: • Their original locations on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Keeping more disk space To specify the...
... number of backup versions that you want to keep for each file, from a longer back-in either: • Their original locations on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Keeping more disk space To specify the...
WD SmartWare User Manual
Page 51
Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Checking for Software Updates When enabled, the ... checks for WD SmartWare software updates check box to enable or disable the Preferences option. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. On the Set Preferences dialog, select or...
Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Checking for Software Updates When enabled, the ... checks for WD SmartWare software updates check box to enable or disable the Preferences option. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. On the Set Preferences dialog, select or...
WD SmartWare User Manual
Page 53
...any Open Source Software, is provided, to modify the Software supplied by applicable law; Western Digital is not responsible for the GPL Software may also be downloaded at no warranty is solely at http://support.wdc.com/download/gpl. WARRANTY INFORMATION - 49 Modification of the GPL is included herewith,... three years of the date of purchase; 2) you have or have attempted to the extent permitted by Western Digital. Western Digital will not support any such modification or tampering. In accordance with the GPL, if applicable: 1) the source code for any product in which you...
...any Open Source Software, is provided, to modify the Software supplied by applicable law; Western Digital is not responsible for the GPL Software may also be downloaded at no warranty is solely at http://support.wdc.com/download/gpl. WARRANTY INFORMATION - 49 Modification of the GPL is included herewith,... three years of the date of purchase; 2) you have or have attempted to the extent permitted by Western Digital. Western Digital will not support any such modification or tampering. In accordance with the GPL, if applicable: 1) the source code for any product in which you...
WD SmartWare User Manual
Page 54
... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
WD SmartWare User Manual
Page 55
... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...
... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...