WD SmartWare User Manual
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Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services-...
Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services-...
User Manual
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... days of new features and services, remember to register your product online at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product serial number, system hardware, and system software versions available. ii WD Service...
... days of new features and services, remember to register your product online at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product serial number, system hardware, and system software versions available. ii WD Service...
User Manual
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..., and Formatting the Drive 65 Frequently Asked Questions 65 A Installing the SES Driver 67 Installing on Windows XP Computers 67 Installing the Driver Automatically 67 Installing the Driver Manually 69 Installing on Windows Vista Computers 71 Installing the Driver Automatically 71 Installing the Driver Manually 72 Installing on Windows 7 and Windows 8 Computers 74 TABLE OF...
..., and Formatting the Drive 65 Frequently Asked Questions 65 A Installing the SES Driver 67 Installing on Windows XP Computers 67 Installing the Driver Automatically 67 Installing the Driver Manually 69 Installing on Windows Vista Computers 71 Installing the Driver Automatically 71 Installing the Driver Manually 72 Installing on Windows 7 and Windows 8 Computers 74 TABLE OF...
User Manual
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... a Found New Hardware screen appears, click Cancel to use as shown in your computer as an external storage device. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. MY PASSPORT ULTRA USER MANUAL 12...
... a Found New Hardware screen appears, click Cancel to use as shown in your computer as an external storage device. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. MY PASSPORT ULTRA USER MANUAL 12...
User Manual
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... is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed. Installing, Partitioning, and Formatting the Drive How to Answer ID •...; Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for WD products (from the Downloads Library) 1425 • Format a WD external hard drive in FAT32* (to use Windows or Mac 291 OS ...
... is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? A: If your system has a USB 3.0 or USB 2.0 PCI adapter card, be sure that its drivers are installed. Installing, Partitioning, and Formatting the Drive How to Answer ID •...; Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista 3647 • Download software, utilities, firmware updates, and drivers for WD products (from the Downloads Library) 1425 • Format a WD external hard drive in FAT32* (to use Windows or Mac 291 OS ...
User Manual
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... that does not support USB 3.0 or USB 2.0. A: Refer to a USB 1.1 port or hub, a USB 3.0 or USB 2.0 device operates at USB 1.1 speeds due to an incorrect driver installation of up to install the appropriate chipset support for installation procedures and more information. Note: If your motherboard. A: USB 3.0 and USB 2.0 are backward-compatible...
... that does not support USB 3.0 or USB 2.0. A: Refer to a USB 1.1 port or hub, a USB 3.0 or USB 2.0 device operates at USB 1.1 speeds due to an incorrect driver installation of up to install the appropriate chipset support for installation procedures and more information. Note: If your motherboard. A: USB 3.0 and USB 2.0 are backward-compatible...
User Manual
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... displays. Verify that your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer. If they appear, close them. INSTALLING THE SES DRIVER - 67 Click Next to the Internet. 2. On the Found New Hardware Wizard screen...time only to allow Windows XP to connect to the Internet: 1. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to continue. Note...
... displays. Verify that your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer. If they appear, close them. INSTALLING THE SES DRIVER - 67 Click Next to the Internet. 2. On the Found New Hardware Wizard screen...time only to allow Windows XP to connect to the Internet: 1. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to continue. Note...
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Select Install the software automatically and click Next: MY PASSPORT ULTRA USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 4.
Select Install the software automatically and click Next: MY PASSPORT ULTRA USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 4.
User Manual
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Click Next to My Computer and: a. Double-click the Extras folder. Select WD SES Device Driver. Select Install from a list or specific location and click Next: 4. Browse to continue. 3. Double-click the My Passport drive. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. b. INSTALLING THE SES DRIVER - 69 c. MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2.
Click Next to My Computer and: a. Double-click the Extras folder. Select WD SES Device Driver. Select Install from a list or specific location and click Next: 4. Browse to continue. 3. Double-click the My Passport drive. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. b. INSTALLING THE SES DRIVER - 69 c. MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2.
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 70 d. Click Next: MY PASSPORT ULTRA USER MANUAL 5.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 70 d. Click Next: MY PASSPORT ULTRA USER MANUAL 5.
User Manual
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...computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on ... Found New Hardware screen. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 71 MY PASSPORT ULTRA USER MANUAL Installing on page 5, the Found New Hardware screen displays. On the Found New Hardware -...
...computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on ... Found New Hardware screen. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 71 MY PASSPORT ULTRA USER MANUAL Installing on page 5, the Found New Hardware screen displays. On the Found New Hardware -...
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On the Found New Hardware - WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware wizard screen, click Locate and install driver software: 2. At the Install the disc that came with your computer is not connected to Computer and: INSTALLING THE SES DRIVER - 72 Show me other options: 4. MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Browse to the Internet, install the driver manually: 1.
On the Found New Hardware - WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware wizard screen, click Locate and install driver software: 2. At the Install the disc that came with your computer is not connected to Computer and: INSTALLING THE SES DRIVER - 72 Show me other options: 4. MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. Browse to the Internet, install the driver manually: 1.
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b. d. Select WD SES Device Driver. Double-click the My Passport drive. c. Click Next: MY PASSPORT ULTRA USER MANUAL 5. Double-click the Extras folder. When the installation completes, click Close: INSTALLING THE SES DRIVER - 73 a.
b. d. Select WD SES Device Driver. Double-click the My Passport drive. c. Click Next: MY PASSPORT ULTRA USER MANUAL 5. Double-click the Extras folder. When the installation completes, click Close: INSTALLING THE SES DRIVER - 73 a.
User Manual
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Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 74 MY PASSPORT ULTRA USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1.
Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 74 MY PASSPORT ULTRA USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1.
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Click Browse my computer for driver software. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 75 MY PASSPORT ULTRA USER MANUAL 4. 3.
Click Browse my computer for driver software. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 75 MY PASSPORT ULTRA USER MANUAL 4. 3.