Quick Install Guide
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... of Western Digital Technologies, Inc. and other countries; Western Digital 3355 Michelson Drive, Suite 100 Irvine, California, U.S.A. 92612 4079-705133-800 Jul 2014 My Passport® Wireless WD My Cloud is a trademark of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to change without notice. © 2014 Western Digital Technologies, Inc. ? i or http://products.wd.com/docs Technical Support Services http://support...
... of Western Digital Technologies, Inc. and other countries; Western Digital 3355 Michelson Drive, Suite 100 Irvine, California, U.S.A. 92612 4079-705133-800 Jul 2014 My Passport® Wireless WD My Cloud is a trademark of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to change without notice. © 2014 Western Digital Technologies, Inc. ? i or http://products.wd.com/docs Technical Support Services http://support...
User Manual
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... you informed of free telephone support during the warranty period. Accessing Online Support Visit our product support website at the best telephone number shown below. Start here to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by keyword, phrase, or answer ID. Installation-Get online installation help us an opportunity to address it before returning...
... you informed of free telephone support during the warranty period. Accessing Online Support Visit our product support website at the best telephone number shown below. Start here to get the latest updates and special offers. Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information. Knowledge Base-Search by keyword, phrase, or answer ID. Installation-Get online installation help us an opportunity to address it before returning...
User Manual
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... Connect the Drive 18 Making a Direct Connection 21 Connecting to a Public Wi-Fi Network/Internet 23 Connecting to Your Home Wi-Fi Network 25 Viewing or Changing the Drive's Advanced Wi-Fi Settings 27 Removing a Connection 29 6 Loading Content on Your Drive 30 Loading Content 30 Using a Compatible Wireless Camera 32 Backing up a Computer to the Drive 33 7 Using an SD Card with the Drive 36 Moving or Copying...
... Connect the Drive 18 Making a Direct Connection 21 Connecting to a Public Wi-Fi Network/Internet 23 Connecting to Your Home Wi-Fi Network 25 Viewing or Changing the Drive's Advanced Wi-Fi Settings 27 Removing a Connection 29 6 Loading Content on Your Drive 30 Loading Content 30 Using a Compatible Wireless Camera 32 Backing up a Computer to the Drive 33 7 Using an SD Card with the Drive 36 Moving or Copying...
User Manual
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... File Formats 61 Formats Compatible with the Drive 51 Installing WD Quick View 51 Accessing WD Quick View Shortcut Options 53 14 Getting Support 54 Support Page 54 15 Problems and Solutions 56 Appendix A. 10 Performing Administrative Functions 44 Changing the Password and Device Name 44 Changing the Language 45 Specifying Types of Access 45 Locking the Drive 46 Rebooting and Shutting Down 46 11 Resetting Your Drive and Password 47 Manually Resetting the Drive 47 Restoring Factory Settings Using the Dashboard...
... File Formats 61 Formats Compatible with the Drive 51 Installing WD Quick View 51 Accessing WD Quick View Shortcut Options 53 14 Getting Support 54 Support Page 54 15 Problems and Solutions 56 Appendix A. 10 Performing Administrative Functions 44 Changing the Password and Device Name 44 Changing the Language 45 Specifying Types of Access 45 Locking the Drive 46 Rebooting and Shutting Down 46 11 Resetting Your Drive and Password 47 Manually Resetting the Drive 47 Restoring Factory Settings Using the Dashboard...
User Manual
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..., manage and diagnose your SD card on any device connected to the drive. Use the USB 3.0 port to quickly transfer large amounts of standby time. WD knows your data is the one drive for all your files securely from your drive using tablets, smartphones, and computers instantly and without the need of -mind, we build our drives to demanding requirements for peace-of an Internet connection. Share and access your devices. Save, share, access with...
..., manage and diagnose your SD card on any device connected to the drive. Use the USB 3.0 port to quickly transfer large amounts of standby time. WD knows your data is the one drive for all your files securely from your drive using tablets, smartphones, and computers instantly and without the need of -mind, we build our drives to demanding requirements for peace-of an Internet connection. Share and access your devices. Save, share, access with...
User Manual
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... observe the following precautions when unpacking and installing your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. 2 MY PASSPORT WIRELESS USER MANUAL Kit Contents Your My Passport Wireless storage drive kit includes: My Passport Wireless storage drive USB 3.0 cable USB AC Power Adapter Quick Install Guide USB AC power adapter USB 3.0 cable My Passport Wireless Portable Hard Drive Quick Install Guide Optional Accessories For information about optional accessories...
... observe the following precautions when unpacking and installing your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. 2 MY PASSPORT WIRELESS USER MANUAL Kit Contents Your My Passport Wireless storage drive kit includes: My Passport Wireless storage drive USB 3.0 cable USB AC Power Adapter Quick Install Guide USB AC power adapter USB 3.0 cable My Passport Wireless Portable Hard Drive Quick Install Guide Optional Accessories For information about optional accessories...
User Manual
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... red Blinks blue for example: • Firmware update • Reset Other LED Behavior LED Behavior Indicates Blinking red with Power and Battery Status and Wi-Fi LEDs alternating Drive has a problem. Contact WD Support. Device in recovery mode Wi-Fi LED off and Power/Battery Status Device shutting down LED blinking white Buttons Power button WPS button Turns the drive on and off and wakes the drive from standby mode: • To turn on from standby, momentarily push until lights start blinking • To turn off...
... red Blinks blue for example: • Firmware update • Reset Other LED Behavior LED Behavior Indicates Blinking red with Power and Battery Status and Wi-Fi LEDs alternating Drive has a problem. Contact WD Support. Device in recovery mode Wi-Fi LED off and Power/Battery Status Device shutting down LED blinking white Buttons Power button WPS button Turns the drive on and off and wakes the drive from standby mode: • To turn on from standby, momentarily push until lights start blinking • To turn off...
User Manual
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... the Drive the First Time To connect and set up the Drive the First Time Turning the Drive On SETTING UP THE WIRELESS DRIVE Important: It is ready to connect. Note: To turn the drive on your smartphone or tablet. 7 MY PASSPORT WIRELESS USER MANUAL When the Wi-Fi LED is solid blue, the drive is best to charge the battery before using the My Passport Wireless drive the first time as the factory...
... the Drive the First Time To connect and set up the Drive the First Time Turning the Drive On SETTING UP THE WIRELESS DRIVE Important: It is ready to connect. Note: To turn the drive on your smartphone or tablet. 7 MY PASSPORT WIRELESS USER MANUAL When the Wi-Fi LED is solid blue, the drive is best to charge the battery before using the My Passport Wireless drive the first time as the factory...
User Manual
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... on a Mobile Device 1. License Agreement. Tap the My Cloud icon to display the WD My Cloud Welcome screen. 11 MY PASSPORT WIRELESS USER MANUAL On your mobile device, go to Settings and connect to your drive and customize it as you can see "Using the Dashboard" on page 15. For more information about the dashboard, see the status of your drive and/or your new password. 2.
... on a Mobile Device 1. License Agreement. Tap the My Cloud icon to display the WD My Cloud Welcome screen. 11 MY PASSPORT WIRELESS USER MANUAL On your mobile device, go to Settings and connect to your drive and customize it as you can see "Using the Dashboard" on page 15. For more information about the dashboard, see the status of your drive and/or your new password. 2.
User Manual
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... copy or move files from a file. 16 MY PASSPORT WIRELESS USER MANUAL Media Support Click to extend battery life or improve performance, lock the drive, view the current time, and reboot the drive. Click to connect to create system reports, test and diagnose problems, and join the Product Improvement Program. Click to WD Learning Center, online Help, Technical Support, and information about new firmware and network issues. Icons Information Icons Icon Name Alerts USING THE DASHBOARD Actions...
... copy or move files from a file. 16 MY PASSPORT WIRELESS USER MANUAL Media Support Click to extend battery life or improve performance, lock the drive, view the current time, and reboot the drive. Click to connect to create system reports, test and diagnose problems, and join the Product Improvement Program. Click to WD Learning Center, online Help, Technical Support, and information about new firmware and network issues. Icons Information Icons Icon Name Alerts USING THE DASHBOARD Actions...
User Manual
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Note: See "Using a USB Connection to display the My Passport Wireless web interface. In this case, there is no wireless connectivity so you don't get Internet access and are unable to Load Content" on page 30 for information about USB connections. 20 MY PASSPORT WIRELESS USER MANUAL Connect your computer and your My Passport Wireless drive with a USB cable, essentially turning the drive into your computer (USB mode) - CONNECTING THE DRIVE USB Connection Plug the drive into a DirectAttached Storage (DAS) drive.
Note: See "Using a USB Connection to display the My Passport Wireless web interface. In this case, there is no wireless connectivity so you don't get Internet access and are unable to Load Content" on page 30 for information about USB connections. 20 MY PASSPORT WIRELESS USER MANUAL Connect your computer and your My Passport Wireless drive with a USB cable, essentially turning the drive into your computer (USB mode) - CONNECTING THE DRIVE USB Connection Plug the drive into a DirectAttached Storage (DAS) drive.
User Manual
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... to connect to your computer, open the list of the following: Windows computer: http://mypassport (or assigned name) Mac computer: http://mypassport (or assigned name).local Windows or Mac computer: http://192.168.60.1 (drive's default IP address) 5. Press Enter to Load Content" on , the Power and Battery Status LED is lit, and the Wi-Fi LED is solid blue. 2. You...
... to connect to your computer, open the list of the following: Windows computer: http://mypassport (or assigned name) Mac computer: http://mypassport (or assigned name).local Windows or Mac computer: http://192.168.60.1 (drive's default IP address) 5. Press Enter to Load Content" on , the Power and Battery Status LED is lit, and the Wi-Fi LED is solid blue. 2. You...
User Manual
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... Port Address: 21 (not changeable) Passive Mode: Should be Disabled Proxy Server: Should be Disabled Login Method/Name: Anonymous (no password required) Target Folder: Public/ (case sensitive) Note: Check your drive's Public folder through FTP. FTP is compatible with FTP. 32 MY PASSPORT WIRELESS USER MANUAL To enable FTP Access,: 1. LOADING CONTENT ON YOUR DRIVE Using a Compatible Wireless Camera File Transfer Protocol (FTP) enables the transfer of WiFi security...
... Port Address: 21 (not changeable) Passive Mode: Should be Disabled Proxy Server: Should be Disabled Login Method/Name: Anonymous (no password required) Target Folder: Public/ (case sensitive) Note: Check your drive's Public folder through FTP. FTP is compatible with FTP. 32 MY PASSPORT WIRELESS USER MANUAL To enable FTP Access,: 1. LOADING CONTENT ON YOUR DRIVE Using a Compatible Wireless Camera File Transfer Protocol (FTP) enables the transfer of WiFi security...
User Manual
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... user instructions provided with your My Passport Wireless drive. PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Other Media Players Following are general steps for media servers and select. 4. Depending on the player you have, you may need to the My Passport Wireless drive. 2. Connect to access a Settings/Network Setup page in the drive. 1. Search for setting up devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters...
... user instructions provided with your My Passport Wireless drive. PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Other Media Players Following are general steps for media servers and select. 4. Depending on the player you have, you may need to the My Passport Wireless drive. 2. Connect to access a Settings/Network Setup page in the drive. 1. Search for setting up devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters...
User Manual
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... in the SHARED section, click MyPassport > Public > QuickView > setup. 51 MY PASSPORT WIRELESS USER MANUAL USING WD QUICK VIEW WITH THE DRIVE 113 Using WD Quick View with the WD Quick View app. Do one of the Finder window in home or hotspot mode. Mac computers only support WD Quick View when the My Passport Wireless drive is connected to the drive's Public folder Shut Down-Shuts down the drive. Opens the drive's dashboard Learning Center-Opens the online Learning...
... in the SHARED section, click MyPassport > Public > QuickView > setup. 51 MY PASSPORT WIRELESS USER MANUAL USING WD QUICK VIEW WITH THE DRIVE 113 Using WD Quick View with the WD Quick View app. Do one of the Finder window in home or hotspot mode. Mac computers only support WD Quick View when the My Passport Wireless drive is connected to the drive's Public folder Shut Down-Shuts down the drive. Opens the drive's dashboard Learning Center-Opens the online Learning...
User Manual
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... future product updates and enable the Western Digital Support team to On. 55 MY PASSPORT WIRELESS USER MANUAL The quick test can take several minutes to WD along with your drive. It methodically tests each and every sector of the hard drive displays. The benefit is plugged into AC power. Note: To complete the test, make sure the drive is that you are two types...
... future product updates and enable the Western Digital Support team to On. 55 MY PASSPORT WIRELESS USER MANUAL The quick test can take several minutes to WD along with your drive. It methodically tests each and every sector of the hard drive displays. The benefit is plugged into AC power. Note: To complete the test, make sure the drive is that you are two types...
User Manual
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.... 57 MY PASSPORT WIRELESS USER MANUAL To help save battery life, after long time. When I connect the drive to my computer's USB port, Windows tells me to get the maximum streaming performance from the USB port without safe removal. Plug the drive into standby mode. Press the Power button to take effect. PROBLEMS AND SOLUTIONS I am experiencing the following symptoms: The dashboard's capacity panel is not showing a value even...
.... 57 MY PASSPORT WIRELESS USER MANUAL To help save battery life, after long time. When I connect the drive to my computer's USB port, Windows tells me to get the maximum streaming performance from the USB port without safe removal. Plug the drive into standby mode. Press the Power button to take effect. PROBLEMS AND SOLUTIONS I am experiencing the following symptoms: The dashboard's capacity panel is not showing a value even...
User Manual
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... party app used to play video on the mobile device mp3 (support for m4a, wma, wav and aiff added in release 3.1 requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to see which formats are supported. COMPATIBLE MEDIA FORMATS Appendix B. APPENDIX B. Please refer to your device's user manual to find the supported types. 61 MY PASSPORT WIRELESS USER MANUAL Compatible Media Formats DLNA File Formats Audio...
... party app used to play video on the mobile device mp3 (support for m4a, wma, wav and aiff added in release 3.1 requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to see which formats are supported. COMPATIBLE MEDIA FORMATS Appendix B. APPENDIX B. Please refer to your device's user manual to find the supported types. 61 MY PASSPORT WIRELESS USER MANUAL Compatible Media Formats DLNA File Formats Audio...
User Manual
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... GPL, if applicable: 1) the source code for any such modification or tampering. COMPLIANCE AND WARRANTY INFORMATION GNU General Public License ("GPL") Firmware incorporated into this product may re-use, re-distribute, and modify the GPL Software; 3) with respect solely to the extent permitted by Western Digital. 67 MY PASSPORT WIRELESS USER MANUAL Western Digital will not support any Open Source Software, is not responsible for the...
... GPL, if applicable: 1) the source code for any such modification or tampering. COMPLIANCE AND WARRANTY INFORMATION GNU General Public License ("GPL") Firmware incorporated into this product may re-use, re-distribute, and modify the GPL Software; 3) with respect solely to the extent permitted by Western Digital. 67 MY PASSPORT WIRELESS USER MANUAL Western Digital will not support any Open Source Software, is not responsible for the...
Product Specifications
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... and videos from actual products. Ultra-fast USB 3.0 Quickly transfer large amounts of Western Digital Technologies, Inc. CAPACITIES AND MODELS 500 GB WDBLJT5000ABK 1 TB WDBK8Z0010BBK 2 TB WDBDAF0020BBK LIMITED WARRANTY 2 years Worldwide SYSTEM COMPATIBILITY Formatted ExFAT for Windows Vista®, Windows® 7 or Windows 8 operating system and Mac OS® X Compatibility may vary from your media to other DLNA®/UPnP® devices. You're in the device dashboard. Product Specifications INTERFACE Wireless-N with multiple...
... and videos from actual products. Ultra-fast USB 3.0 Quickly transfer large amounts of Western Digital Technologies, Inc. CAPACITIES AND MODELS 500 GB WDBLJT5000ABK 1 TB WDBK8Z0010BBK 2 TB WDBDAF0020BBK LIMITED WARRANTY 2 years Worldwide SYSTEM COMPATIBILITY Formatted ExFAT for Windows Vista®, Windows® 7 or Windows 8 operating system and Mac OS® X Compatibility may vary from your media to other DLNA®/UPnP® devices. You're in the device dashboard. Product Specifications INTERFACE Wireless-N with multiple...