WD SmartWare User Manual
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...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
WD SmartWare User Manual
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... INSTALLING THE SOFTWARE AND GETTING STARTED - 21 WD SMARTWARE SOFTWARE USER MANUAL 6. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 22. "Securing the Drive" on page 4). 8. To confirm a successful installation: a. Verify that the WD Quick View icon displays in the system tray portion of the WD SmartWare software, View Learning Center help topics and links to keep others from accessing the files on your external device, Customize the settings of your external device, Customize the settings...
... INSTALLING THE SOFTWARE AND GETTING STARTED - 21 WD SMARTWARE SOFTWARE USER MANUAL 6. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 22. "Securing the Drive" on page 4). 8. To confirm a successful installation: a. Verify that the WD Quick View icon displays in the system tray portion of the WD SmartWare software, View Learning Center help topics and links to keep others from accessing the files on your external device, Customize the settings of your external device, Customize the settings...
WD SmartWare User Manual
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... to create a password for the selected external device. 3. 3 Securing the Drive 1 This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you can use the WD Security software to create a password for . 2. To create a password and keep others from accessing the files...
... to create a password for the selected external device. 3. 3 Securing the Drive 1 This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you can use the WD Security software to create a password for . 2. To create a password and keep others from accessing the files...
WD SmartWare User Manual
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... Windows taskbar: WD Quick View Icon You can start it by: • Left- WD SMARTWARE SOFTWARE USER MANUAL 6 Managing and Customizing the Drive 1 This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can use the icon to: • Open...
... Windows taskbar: WD Quick View Icon You can start it by: • Left- WD SMARTWARE SOFTWARE USER MANUAL 6 Managing and Customizing the Drive 1 This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you can use the icon to: • Open...
User Manual
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MY PASSPORT ULTRA USER MANUAL Changing Your Password 49 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Using the WD Quick View Icon 51 Opening the WD SmartWare Software 51 Checking Drive Status 52 Safely Disconnecting the Drive 52 Monitoring Icon Alerts 52 Setting the Drive Sleep Timer 53 Registering the Drive 53 Checking Drive Health 54 Erasing the Drive 56 Using the Drive Erase Function 56 Using the WD Drive Unlock Utility 57 Restoring the WD Software and Disk Image...
MY PASSPORT ULTRA USER MANUAL Changing Your Password 49 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Using the WD Quick View Icon 51 Opening the WD SmartWare Software 51 Checking Drive Status 52 Safely Disconnecting the Drive 52 Monitoring Icon Alerts 52 Setting the Drive Sleep Timer 53 Registering the Drive 53 Checking Drive Health 54 Erasing the Drive 56 Using the Drive Erase Function 56 Using the WD Drive Unlock Utility 57 Restoring the WD Software and Disk Image...
User Manual
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..., and more using the WD Drive Utilities software. USB 3.0 Cable My Passport Ultra Portable Hard Drive Figure 1. MY PASSPORT ULTRA USER MANUAL WD SecurityTM software-Set password protection and hardware encryption for your drive to help protect your PC. For the latest software, firmware, and product documentation and information, go to our demanding requirements for durability, shock tolerance, and long-term reliability. WD Drive UtilitiesTM software-Register your data is needed. Durable enclosure protects the drive inside to http://support.wdc.com/downloads. Important...
..., and more using the WD Drive Utilities software. USB 3.0 Cable My Passport Ultra Portable Hard Drive Figure 1. MY PASSPORT ULTRA USER MANUAL WD SecurityTM software-Set password protection and hardware encryption for your drive to help protect your PC. For the latest software, firmware, and product documentation and information, go to our demanding requirements for durability, shock tolerance, and long-term reliability. WD Drive UtilitiesTM software-Register your data is needed. Durable enclosure protects the drive inside to http://support.wdc.com/downloads. Important...
User Manual
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.... Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. Turn on the drive: • WD Drive Utilities • WD Security • WD SmartWare Figure 3. MY PASSPORT ULTRA USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer's file management utility listing. 4. Connect the drive to your computer as an external storage device.
.... Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. 2. Turn on the drive: • WD Drive Utilities • WD Security • WD SmartWare Figure 3. MY PASSPORT ULTRA USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer's file management utility listing. 4. Connect the drive to your computer as an external storage device.
User Manual
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... WD SmartWare software updates • Configure a remote Dropbox folder for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 18 for a brief functional description of the connected devices. Instant access to: • Detailed information about what to back up and retrieving files and making your backup, retrieve, and settings tasks. In each WD SmartWare display provides easy access to abbreviated online help screen. MY PASSPORT ULTRA USER MANUAL...
... WD SmartWare software updates • Configure a remote Dropbox folder for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 18 for a brief functional description of the connected devices. Instant access to: • Detailed information about what to back up and retrieving files and making your backup, retrieve, and settings tasks. In each WD SmartWare display provides easy access to abbreviated online help screen. MY PASSPORT ULTRA USER MANUAL...
User Manual
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... SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 28 Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for access by the WD SmartWare Pro software. File History button Displays the Set File History dialog for specifying the number of the Settings tab display. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for a brief functional description of backup versions that automatically checks for software updates. Settings...
... SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 28 Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for access by the WD SmartWare Pro software. File History button Displays the Set File History dialog for specifying the number of the Settings tab display. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for a brief functional description of backup versions that automatically checks for software updates. Settings...
User Manual
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... Verify password box. 5. Type a hint to help remember your drive. LOCKING AND UNLOCKING THE DRIVE - 44 If you forget your password, you will not be able to access the data that you want them to see your files on your drive or write new data to it again. 1. The WD Security software uses your password to electronically lock and unlock your password in the Password hint box. MY PASSPORT ULTRA USER MANUAL 16...
... Verify password box. 5. Type a hint to help remember your drive. LOCKING AND UNLOCKING THE DRIVE - 44 If you forget your password, you will not be able to access the data that you want them to see your files on your drive or write new data to it again. 1. The WD Security software uses your password to electronically lock and unlock your password in the Password hint box. MY PASSPORT ULTRA USER MANUAL 16...
User Manual
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... > Western Digital > WD Apps > WD Security • The WD Drive Utilities icon on either : • Automatically if you only have only one locked My Passport drive connected to your computer • When you select the locked drive on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. MY PASSPORT ULTRA USER MANUAL Unlocking the Drive with the WD Security or WD Drive Utilities Software...
... > Western Digital > WD Apps > WD Security • The WD Drive Utilities icon on either : • Automatically if you only have only one locked My Passport drive connected to your computer • When you select the locked drive on your desktop if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. MY PASSPORT ULTRA USER MANUAL Unlocking the Drive with the WD Security or WD Drive Utilities Software...
User Manual
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... Drive Unlock utility screen: a. Type your password in your computer's file management utility to open the WD Unlocker virtual CD and double-clicking the WD Drive Unlock.exe file • Clicking Start > My Computer and double-clicking the WD Unlocker virtual CD icon under Devices with the WD Drive Unlock Utility Whenever you connect your password on a virtual CD drive that does not have the WD Drive Utilities, WD Security, or WD SmartWare software installed, you can use the WD Drive Unlock utility...
... Drive Unlock utility screen: a. Type your password in your computer's file management utility to open the WD Unlocker virtual CD and double-clicking the WD Drive Unlock.exe file • Clicking Start > My Computer and double-clicking the WD Unlocker virtual CD icon under Devices with the WD Drive Unlock Utility Whenever you connect your password on a virtual CD drive that does not have the WD Drive Utilities, WD Security, or WD SmartWare software installed, you can use the WD Drive Unlock utility...
User Manual
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...: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare • Clicking the WD SmartWare desktop shortcut icon if you created one when you have installed the WD SmartWare software, the WD Quick View icon displays in the system tray portion of the Windows taskbar: You can start the WD SmartWare software by: • Left- Opening the WD SmartWare Software You can use the icon and other ways to do these things. MY PASSPORT ULTRA USER MANUAL 17 Managing...
...: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare • Clicking the WD SmartWare desktop shortcut icon if you created one when you have installed the WD SmartWare software, the WD Quick View icon displays in the system tray portion of the Windows taskbar: You can start the WD SmartWare software by: • Left- Opening the WD SmartWare Software You can use the icon and other ways to do these things. MY PASSPORT ULTRA USER MANUAL 17 Managing...
User Manual
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...-party software documentation or support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? 110 MY PASSPORT ULTRA USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. TROUBLESHOOTING - 65 Windows users can avoid these size limitation by formatting the drive...
...-party software documentation or support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? 110 MY PASSPORT ULTRA USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. TROUBLESHOOTING - 65 Windows users can avoid these size limitation by formatting the drive...
User Manual
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... DRIVER - 67 Click Next to Windows Update: 3. MY PASSPORT ULTRA USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware Wizard screen displays. Verify that your computer must be connected to your computer. Note: The SES Driver is enabled, two additional screens might appear at the same time...
... DRIVER - 67 Click Next to Windows Update: 3. MY PASSPORT ULTRA USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the Found New Hardware Wizard screen displays. Verify that your computer must be connected to your computer. Note: The SES Driver is enabled, two additional screens might appear at the same time...
User Manual
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4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 Select Install the software automatically and click Next: MY PASSPORT ULTRA USER MANUAL 5.
4. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 68 Select Install the software automatically and click Next: MY PASSPORT ULTRA USER MANUAL 5.
User Manual
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..., click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: • Connects to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 71 On the Found New Hardware - If they appear, close them. On the Found New Hardware wizard screen, click Locate and install driver software: 3. MY PASSPORT ULTRA USER MANUAL Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Note...
..., click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: • Connects to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 71 On the Found New Hardware - If they appear, close them. On the Found New Hardware wizard screen, click Locate and install driver software: 3. MY PASSPORT ULTRA USER MANUAL Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Note...
User Manual
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At the Install the disc that came with your computer is not connected to Computer and: INSTALLING THE SES DRIVER - 72 Show me other options: 4. Browse to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
At the Install the disc that came with your computer is not connected to Computer and: INSTALLING THE SES DRIVER - 72 Show me other options: 4. Browse to the Internet, install the driver manually: 1. WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - MY PASSPORT ULTRA USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
User Manual
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..., the repair or replacement of the Product. MY PASSPORT ULTRA USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for any such modification or tampering. Subject to the extent permitted by Western Digital. Western Digital is not responsible for the term defined below, be free from defects in material and workmanship and will not support any financial...
..., the repair or replacement of the Product. MY PASSPORT ULTRA USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for any such modification or tampering. Subject to the extent permitted by Western Digital. Western Digital is not responsible for the term defined below, be free from defects in material and workmanship and will not support any financial...
Product Specifications
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.... Cloud services may be mentioned herein that fits your needs. · Choose automatic, continuous backup to back up your My Passport Ultra drive with a durable enclosure designed for beauty and 3-year warranty for Mac OS X operating systems LIMITED WARRANTY 3 years Worldwide INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Soft pouch Quick Install Guide USB 3.0 Western Digital, WD, the WD logo and My Passport are trademarks of Western Digital Technologies, Inc. Secure your files on...
.... Cloud services may be mentioned herein that fits your needs. · Choose automatic, continuous backup to back up your My Passport Ultra drive with a durable enclosure designed for beauty and 3-year warranty for Mac OS X operating systems LIMITED WARRANTY 3 years Worldwide INTERFACE USB 3.0 USB 2.0 KIT CONTENTS Portable hard drive USB cable WD SmartWare Pro software Soft pouch Quick Install Guide USB 3.0 Western Digital, WD, the WD logo and My Passport are trademarks of Western Digital Technologies, Inc. Secure your files on...