WD SmartWare User Manual
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...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
...SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software and Getting Started 19 3 Securing the Drive 22 Password Protecting the Drive 22 Unlocking the Drive 23 Unlocking the Drive with the WD SmartWare Software 24 Unlocking the Drive Without the WD SmartWare Software 25 Changing...
WD SmartWare User Manual
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... SMARTWARE SOFTWARE - 8 and file-type backups. These are the system files and hidden files that your computer's internal hard drive See "How the Backup Function Works" on page 9 for a description of your computer's operating system put there when you want to select files to back up and control the backup operation. Home Tab Functional Description (Continued) Display Component Description External device content gauge After installing the WD SmartWare software-before running a backup or copying files...
... SMARTWARE SOFTWARE - 8 and file-type backups. These are the system files and hidden files that your computer's internal hard drive See "How the Backup Function Works" on page 9 for a description of your computer's operating system put there when you want to select files to back up and control the backup operation. Home Tab Functional Description (Continued) Display Component Description External device content gauge After installing the WD SmartWare software-before running a backup or copying files...
WD SmartWare User Manual
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... . . . Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to keep others from accessing the files on page 33. "Backing Up Your Computer Files" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 On the Home screen: IF you want to exit the Setup Wizard: 7. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 4). 8. "Help Tab Display" on page 28. "Managing and Customizing the Drive" on...
... . . . Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to keep others from accessing the files on page 33. "Backing Up Your Computer Files" on page 17 INSTALLING THE SOFTWARE AND GETTING STARTED - 21 On the Home screen: IF you want to exit the Setup Wizard: 7. tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 4). 8. "Help Tab Display" on page 28. "Managing and Customizing the Drive" on...
WD SmartWare User Manual
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... Software Settings screen instead of the WD SmartWare Settings tab display with the Set Up Drive button, then you must use it . b. Retype your drive: 1. You will gain access to your drive and you do not want to create a password for the selected external device. 3. 3 Securing the Drive 1 This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password...
... Software Settings screen instead of the WD SmartWare Settings tab display with the Set Up Drive button, then you must use it . b. Retype your drive: 1. You will gain access to your drive and you do not want to create a password for the selected external device. 3. 3 Securing the Drive 1 This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature WD SMARTWARE SOFTWARE USER MANUAL Password Protecting the Drive You should password...
WD SmartWare User Manual
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... View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE - 37 WD SMARTWARE SOFTWARE USER MANUAL...
... View Icon Opening the WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Naming the Drive Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD SmartWare Software and Disk Image Using the WD Quick View Icon After you have installed the WD SmartWare software, the WD Quick View icon displays in the taskbar and selecting WD SmartWare: • Clicking: Start > (All) Programs > Western Digital > WD SmartWare > WD SmartWare MANAGING AND CUSTOMIZING THE DRIVE - 37 WD SMARTWARE SOFTWARE USER MANUAL...
WD SmartWare User Manual
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...: 1) the source code for any such modification or tampering. Western Digital will not support any Open Source Software, is not responsible for the GPL Software may include third party copyrighted software licensed under the GPL or Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. Western Digital is solely at http://support.wdc.com/download/gpl. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General...
...: 1) the source code for any such modification or tampering. Western Digital will not support any Open Source Software, is not responsible for the GPL Software may include third party copyrighted software licensed under the GPL or Lesser General Public License ("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. Western Digital is solely at http://support.wdc.com/download/gpl. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General...
User Manual
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iv MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely...
iv MY PASSPORT ULTRA METAL EDITION USER MANUAL Changing Your Password 48 Turning Off the Drive Lock Feature 50 7 Managing and Customizing the Drive 51 Checking Drive Health 51 Erasing the Drive 52 Using the Drive Erase Function 53 Using Five Invalid Passwords 54 Registering the Drive 57 Restoring the WD Software and Disk Image 58 Setting the Drive Sleep Timer 58 Using the WD Quick View Icon 59 Checking Drive Status 59 Monitoring Icon Alerts 60 Opening the WD SmartWare Software 60 Safely...
User Manual
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... screen appears, click Cancel to use as shown in your computer. 2. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your drive. Connect the drive to your computer as an external storage device. Verify that is now ready to close...
... screen appears, click Cancel to use as shown in your computer. 2. The WD software installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. MY PASSPORT ULTRA METAL EDITION USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your drive. Connect the drive to your computer as an external storage device. Verify that is now ready to close...
User Manual
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... of the connected devices. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 17 Whenever you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 29. MY PASSPORT ULTRA METAL EDITION USER MANUAL The . . . Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition that has the files you want to back up The target device or device partition/network share that...
... of the connected devices. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 17 Whenever you through your software setup selections WD Customer Support and software update services See "Help Tab Display" on page 29. MY PASSPORT ULTRA METAL EDITION USER MANUAL The . . . Home Tab Display Use the Home tab display to view device content gauges and select: The source device or drive partition that has the files you want to back up The target device or device partition/network share that...
User Manual
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... computer's internal hard drives, hard drive partitions, and direct-attached drives that are the system files and hidden files that have copied or saved to the device in the Additional Files category Backup target device icon Provides the name of the backup target device connected to the device-the backup target content gauge shows only a small number of your computer, left-click the one that you installed the device. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1. Home Tab...
... computer's internal hard drives, hard drive partitions, and direct-attached drives that are the system files and hidden files that have copied or saved to the device in the Additional Files category Backup target device icon Provides the name of the backup target device connected to the device-the backup target content gauge shows only a small number of your computer, left-click the one that you installed the device. MY PASSPORT ULTRA METAL EDITION USER MANUAL Table 1. Home Tab...
User Manual
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... folder for access by the WD SmartWare Pro software. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for retrieved files. MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of backup versions that automatically checks for software updates. Figure 11. Software Updates button Displays the Software Updates dialog for enabling/disabling...
... folder for access by the WD SmartWare Pro software. Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for retrieved files. MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of backup versions that automatically checks for software updates. Figure 11. Software Updates button Displays the Software Updates dialog for enabling/disabling...
User Manual
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... new data to it again. 1. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one that is on the drive. LOCKING AND UNLOCKING THE DRIVE - 44 If you have to erase the drive before you can use it . MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning...
... new data to it again. 1. Open the Set Security dialog by clicking either: The WD Security icon on your desktop if you created one that is on the drive. LOCKING AND UNLOCKING THE DRIVE - 44 If you have to erase the drive before you can use it . MY PASSPORT ULTRA METAL EDITION USER MANUAL 16 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning...
User Manual
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... your computer, starting either : The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your password in the Password box. On the Unlock Drive dialog: a. Type your computer. Click Unlock Drive. b. To display the Unlock Drive dialog, click either the WD Security or WD Drive Utilities software displays the Unlock Drive dialog: 1. LOCKING AND UNLOCKING THE DRIVE - 46 Depending...
... your computer, starting either : The WD Security desktop shortcut icon if you created one when you installed the application or Start > All Programs > Western Digital > WD Apps > WD Security The WD Drive Utilities icon on your password in the Password box. On the Unlock Drive dialog: a. Type your computer. Click Unlock Drive. b. To display the Unlock Drive dialog, click either the WD Security or WD Drive Utilities software displays the Unlock Drive dialog: 1. LOCKING AND UNLOCKING THE DRIVE - 46 Depending...
User Manual
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... the data on your drive after you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on the drive. 1. Type your email address in the Preferred language box. Type your drive. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you have erased or reformatted the drive, go to receive communication... b. MY PASSPORT ULTRA METAL EDITION USER MANUAL 4. c. d. Click Register Drive.
... the data on your drive after you installed the application Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on the drive. 1. Type your email address in the Preferred language box. Type your drive. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon if you created one when you have erased or reformatted the drive, go to receive communication... b. MY PASSPORT ULTRA METAL EDITION USER MANUAL 4. c. d. Click Register Drive.
User Manual
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... formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647 1425 291 *The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows. MY PASSPORT ULTRA METAL EDITION USER MANUAL Installing, Partitioning, and Formatting the Drive How to Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista Download software, utilities, firmware updates, and drivers for WD products (from http://support...
... formatting the drive to use Windows or Mac OS X) Answer ID 3865 3647 1425 291 *The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows. MY PASSPORT ULTRA METAL EDITION USER MANUAL Installing, Partitioning, and Formatting the Drive How to Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 or Vista Download software, utilities, firmware updates, and drivers for WD products (from http://support...
User Manual
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... Internet: 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. Verify that your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer...
... Internet: 1. MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you install the WD software. Verify that your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer...
User Manual
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On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware - MY PASSPORT ULTRA METAL EDITION USER MANUAL 3.
On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware - MY PASSPORT ULTRA METAL EDITION USER MANUAL 3.
User Manual
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.... MY PASSPORT ULTRA METAL EDITION USER MANUAL Limited Warranty WD warrants that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is...
.... MY PASSPORT ULTRA METAL EDITION USER MANUAL Limited Warranty WD warrants that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is...
User Manual
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... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
... warranty 77 Login required icon 23 MY PASSPORT ULTRA METAL EDITION USER MANUAL N No writable partition icon 23 O Online User Manuals link 30 Opening WD SmartWare software 60 Operating systems 3 Optional accessories 3 P Password protecting your drive 44 CAUTION about lost passwords 44 Physical description 3 Precautions for handling 4 Product features 1 Q Quick drive test 51 R Reformatting the drive 66, 68 Register Drive dialog 58 Registering your drive 57 Regulatory compliance 75 Remote Dropbox account, configuring 62 Restoring the software disk image...
Product Specifications
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... kg) OPERATING SPECIFICATIONS Data transfer rate:1 USB 3.0 up our reliability with My Passport Ultra 10th Anniversary Edition and your backups. And for peace-of-mind, we build our drives to obtain USB 3.0 speeds. SYSTEM COMPATIBILITY Windows 8 or higher, Windows 7, Windows Vista® Requires reformatting for a list of our limited warranty and for Mac OS X operating systems LIMITED WARRANTY 3 years Worldwide CAPACITIES AND MODELS 1 TB Blue-Black WDBEZW0020BBA-NESN Silver WDBEZW0020BSL-NESN 2 TB Blue-Black Silver WDBTYH0010BBA-NESN WDBTYH0010BSL-NESN USB 3.0 Western Digital, WD...
... kg) OPERATING SPECIFICATIONS Data transfer rate:1 USB 3.0 up our reliability with My Passport Ultra 10th Anniversary Edition and your backups. And for peace-of-mind, we build our drives to obtain USB 3.0 speeds. SYSTEM COMPATIBILITY Windows 8 or higher, Windows 7, Windows Vista® Requires reformatting for a list of our limited warranty and for Mac OS X operating systems LIMITED WARRANTY 3 years Worldwide CAPACITIES AND MODELS 1 TB Blue-Black WDBEZW0020BBA-NESN Silver WDBEZW0020BSL-NESN 2 TB Blue-Black Silver WDBTYH0010BBA-NESN WDBTYH0010BSL-NESN USB 3.0 Western Digital, WD...