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... your WD product or software. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with WD Technical Support. To help us an opportunity to address it before returning this...
... your WD product or software. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with WD Technical Support. To help us an opportunity to address it before returning this...
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing...
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing...
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... THEN . . . Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for your My Passport drive. 4. Connect the My Passport drive to step 8. Figure 3. The ...on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on the drive installs the proper driver for connecting the drive and installing the WD SmartWare software on your computer's operating system: IF your computer using the USB ...
... THEN . . . Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for your My Passport drive. 4. Connect the My Passport drive to step 8. Figure 3. The ...on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on the drive installs the proper driver for connecting the drive and installing the WD SmartWare software on your computer's operating system: IF your computer using the USB ...
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...and click OK: 7. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. USING THE DRIVE WITH A MAC - 43 Click Install on the desktop looks like this, where "MY PASSPORT" is the name you assigned to the volume when you...when the installation completes, click Yes to continue. 5. Type the password that installing the drivers requires you reformatted the drive for use as an enhanced-performance external storage device. Read the license agreement and click Accept to restart the computer: 8. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3.
...and click OK: 7. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. USING THE DRIVE WITH A MAC - 43 Click Install on the desktop looks like this, where "MY PASSPORT" is the name you assigned to the volume when you...when the installation completes, click Yes to continue. 5. Type the password that installing the drivers requires you reformatted the drive for use as an enhanced-performance external storage device. Read the license agreement and click Accept to restart the computer: 8. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3.
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: ... up? A: Be sure the drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? For more information in your system has a USB 3.0 or USB 2.0 PCI adapter card, be...FAT32 file system has a maximum individual file size of the USB 3.0 or USB 2.0 adapter card or a system that its drivers are installed. A special cable might be sure that does not support USB 3,0 or USB 2.0. Q: Why is the data transfer...
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: ... up? A: Be sure the drive is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? For more information in your system has a USB 3.0 or USB 2.0 PCI adapter card, be...FAT32 file system has a maximum individual file size of the USB 3.0 or USB 2.0 adapter card or a system that its drivers are installed. A special cable might be sure that does not support USB 3,0 or USB 2.0. Q: Why is the data transfer...
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... Software" on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. INSTALLING THE SES DRIVER - 56 Verify that your computer is enabled, two additional screens might appear at the same time as shown ...Windows 7 Computers Installing on page 5, the Found New Hardware Wizard screen displays. If they appear, close them. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to the Internet: 1. Note: ...
... Software" on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. INSTALLING THE SES DRIVER - 56 Verify that your computer is enabled, two additional screens might appear at the same time as shown ...Windows 7 Computers Installing on page 5, the Found New Hardware Wizard screen displays. If they appear, close them. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to the Internet: 1. Note: ...
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Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
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Double-click the Extras folder. INSTALLING THE SES DRIVER - 58 On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Double-click the My Passport drive. Select WD SES Device Driver. Browse to Windows Update: 2. Click Next to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. c. b. Select Install from a list or specific location and click Next: 4.
Double-click the Extras folder. INSTALLING THE SES DRIVER - 58 On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Double-click the My Passport drive. Select WD SES Device Driver. Browse to Windows Update: 2. Click Next to the Internet, install the driver manually: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. c. b. Select Install from a list or specific location and click Next: 4.
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Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 d.
Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 d.
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... connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 If they appear, close them. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - You can use the Found...Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on page 5, the Found New Hardware screen displays. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing ...
... connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 If they appear, close them. On the Found New Hardware wizard screen, click Locate and install driver software: 3. On the Found New Hardware - You can use the Found...Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on page 5, the Found New Hardware screen displays. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing ...
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On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 WD SES Device wizard screen, click Don't search online: 3.
On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 WD SES Device wizard screen, click Don't search online: 3.
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b. Double-click the Extras folder. d. Select WD SES Device Driver. Double-click the My Passport drive. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Browse to Computer and: a. 4. c.
b. Double-click the Extras folder. d. Select WD SES Device Driver. Double-click the My Passport drive. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Browse to Computer and: a. 4. c.
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Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1.
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1.
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Browse my computer for driver software. 4. Click Next. 6.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Browse my computer for driver software. 4. Click Next. 6.