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...connect with WD Technical Support. WD Community-Share your WD product to register your WD product serial number, system hardware, and system software versions available. Your product includes 30 days of new features and services, remember to get the latest updates and special offers. To...answered through our knowledge base or email support service at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for support, have your product online at http://register.wd.com. Accessing Online Support Visit our product support website ...
...connect with WD Technical Support. WD Community-Share your WD product to register your WD product serial number, system hardware, and system software versions available. Your product includes 30 days of new features and services, remember to get the latest updates and special offers. To...answered through our knowledge base or email support service at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for support, have your product online at http://register.wd.com. Accessing Online Support Visit our product support website ...
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Table of Contents MY BOOK DUO USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Storage Device 1 Features 1 Kit Contents 3 Optional ... 6 Reset Button 6 Kensington Security Slot 6 Registering Your Device 6 Handling Precautions 6 2 Connecting the Device and Getting Started 7 Connecting the Device 7 Getting Started with the WD Software 8 3 WD SmartWare Software Functional Overview 17 Home Tab Display 18 Backup Tab Displays 25 Retrieve Tab Displays 28 Settings Tab Display 30 Help Tab Display 31 4 Backing...
Table of Contents MY BOOK DUO USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Storage Device 1 Features 1 Kit Contents 3 Optional ... 6 Reset Button 6 Kensington Security Slot 6 Registering Your Device 6 Handling Precautions 6 2 Connecting the Device and Getting Started 7 Connecting the Device 7 Getting Started with the WD Software 8 3 WD SmartWare Software Functional Overview 17 Home Tab Display 18 Backup Tab Displays 25 Retrieve Tab Displays 28 Settings Tab Display 30 Help Tab Display 31 4 Backing...
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iv MY BOOK DUO USER MANUAL 6 Locking and Unlocking the Device 47 Password Protecting the Device 47 Unlocking the Device 49 With the WD Security or WD Drive Utilities Software 49 With the WD SmartWare Software 50 With the WD Drive Unlock Utility 50 Changing Your Password 51 Turning Off the Device... 57 Managing the Device Configuration 60 Checking the Device Status 60 Changing the Device Configuration 61 Registering the Device 64 Restoring the WD Software and Disk Image 65 Setting the Device Sleep Timer 65 Upgrading the Device Capacity 65 Using the WD Quick View Icon 66 Opening ...
iv MY BOOK DUO USER MANUAL 6 Locking and Unlocking the Device 47 Password Protecting the Device 47 Unlocking the Device 49 With the WD Security or WD Drive Utilities Software 49 With the WD SmartWare Software 50 With the WD Drive Unlock Utility 50 Changing Your Password 51 Turning Off the Device... 57 Managing the Device Configuration 60 Checking the Device Status 60 Changing the Device Configuration 61 Registering the Device 64 Restoring the WD Software and Disk Image 65 Setting the Device Sleep Timer 65 Upgrading the Device Capacity 65 Using the WD Quick View Icon 66 Opening ...
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...free up valuable space on your operating system and hardware configuration.) Massive capacity-The My Book Duo device is your storage vault. Integrated backup software-The WD SmartWare Pro software works quietly in one safe place. Select continuous backup mode to automatically back up ...: Features Kit Contents Optional Accessories Operating System Compatibility Device Drive Format Physical Description Registering Your Device Handling Precautions Features My Book Duo is the ultimate dual-drive storage solution offering the capacity and security you need . Speed and security with blazing-fast...
...free up valuable space on your operating system and hardware configuration.) Massive capacity-The My Book Duo device is your storage vault. Integrated backup software-The WD SmartWare Pro software works quietly in one safe place. Select continuous backup mode to automatically back up ...: Features Kit Contents Optional Accessories Operating System Compatibility Device Drive Format Physical Description Registering Your Device Handling Precautions Features My Book Duo is the ultimate dual-drive storage solution offering the capacity and security you need . Speed and security with blazing-fast...
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... designed and tested for cloud backup. System-level backup-Acronis True Image WD Edition software backs up your computer's hard drive at http://www.wd.com. Configure, manage, and diagnose your My Book Duo device. These drives are in small RAID environments. Important: For the latest WD ...Easily save a second copy of mind knowing that have backed up using the WD SmartWare Pro software. Then open the enclosure and insert new drives with WD Red™ drives-Your My Book Duo device has WD Red drives inside. Cloud services, features, and applications can also be changed...
... designed and tested for cloud backup. System-level backup-Acronis True Image WD Edition software backs up your computer's hard drive at http://www.wd.com. Configure, manage, and diagnose your My Book Duo device. These drives are in small RAID environments. Important: For the latest WD ...Easily save a second copy of mind knowing that have backed up using the WD SmartWare Pro software. Then open the enclosure and insert new drives with WD Red™ drives-Your My Book Duo device has WD Red drives inside. Cloud services, features, and applications can also be changed...
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...Support contacts, visit http://support.wd.com and see Knowledge Base answer ID 1048. MY BOOK DUO USER MANUAL Kit Contents As shown in your My Book Duo device kit includes the following: My Book Duo device, with the following operating systems: Windows Windows Vista® Mac OS X Snow... ABOUT YOUR WD STORAGE DEVICE - 3 Operating System Compatibility Your My Book Duo device and the WD Drive Utilities and WD Security software are compatible with WD SmartWare Pro, WD Drive Utilities, and WD Security™ software USB 3.0 cable AC adapter Quick install guide USB 3.0 Cable Quick ...
...Support contacts, visit http://support.wd.com and see Knowledge Base answer ID 1048. MY BOOK DUO USER MANUAL Kit Contents As shown in your My Book Duo device kit includes the following: My Book Duo device, with the following operating systems: Windows Windows Vista® Mac OS X Snow... ABOUT YOUR WD STORAGE DEVICE - 3 Operating System Compatibility Your My Book Duo device and the WD Drive Utilities and WD Security software are compatible with WD SmartWare Pro, WD Drive Utilities, and WD Security™ software USB 3.0 cable AC adapter Quick install guide USB 3.0 Cable Quick ...
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... to the Start menu and select Windows Update. Figure 2. MY BOOK DUO USER MANUAL The WD SmartWare Pro software is compatible with a Mac computer, see "Reformatting the Device Drives" on page 81 and "Troubleshooting" on page 82. Device Drive Format Your My Book Duo device drives are preformatted as a single NTFS partition for each drive...
... to the Start menu and select Windows Update. Figure 2. MY BOOK DUO USER MANUAL The WD SmartWare Pro software is compatible with a Mac computer, see "Reformatting the Device Drives" on page 81 and "Troubleshooting" on page 82. Device Drive Format Your My Book Duo device drives are preformatted as a single NTFS partition for each drive...
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... 2.0. To allow proper ventilation, do not block any of a RAID 1 mirror array offline after disconnecting the My Book Duo device from your device using the WD Drive Utilities software, as a portable device. You can easily register your computer. Connection to a USB 2.0 port transfers data at..., or vibration. Kensington Security Slot For device security, the Kensington security slot accepts a standard Kensington security cable (sold separately). MY BOOK DUO USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to register online at the port speed-up to get the latest...
... 2.0. To allow proper ventilation, do not block any of a RAID 1 mirror array offline after disconnecting the My Book Duo device from your device using the WD Drive Utilities software, as a portable device. You can easily register your computer. Connection to a USB 2.0 port transfers data at..., or vibration. Kensington Security Slot For device security, the Kensington security slot accepts a standard Kensington security cable (sold separately). MY BOOK DUO USER MANUAL USB 3.0 Interface USB 3.0 supports data transfer rates up to register online at the port speed-up to get the latest...
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... in your computer. 2. You can enhance its capabilities by installing the WD software that the device appears in Figure 4. 3. Connect the My Book Duo device as an external storage device. Your My Book Duo device is on your computer. It includes the following topics: Connecting the Device... close it. Turn on your computer's file management utility listing. MY BOOK DUO USER MANUAL 12 Connecting the Device and Getting Started This chapter provides instructions for your device. 4. The WD software installs the proper driver for connecting the device and installing the WD Drive...
... in your computer. 2. You can enhance its capabilities by installing the WD software that the device appears in Figure 4. 3. Connect the My Book Duo device as an external storage device. Your My Book Duo device is on your computer. It includes the following topics: Connecting the Device... close it. Turn on your computer's file management utility listing. MY BOOK DUO USER MANUAL 12 Connecting the Device and Getting Started This chapter provides instructions for your device. 4. The WD software installs the proper driver for connecting the device and installing the WD Drive...
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.... 4. Select an application name to display the WD Apps Setup Wizard: 2. c. Click Next to display the Custom Setup dialog: 5. Connecting the My Book Duo Device Getting Started with the WD Software 1. Select or clear the installation option check boxes for the device in your computer's file management utility to see a brief description of...
.... 4. Select an application name to display the WD Apps Setup Wizard: 2. c. Click Next to display the Custom Setup dialog: 5. Connecting the My Book Duo Device Getting Started with the WD Software 1. Select or clear the installation option check boxes for the device in your computer's file management utility to see a brief description of...
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...WD Drive Utilities screen (see Figure 7 on page 11 and proceed to complete: MY BOOK DUO USER MANUAL 7. If your computer is connected to the Internet, installing the WD SmartWare software displays the Upgrade to WD SmartWare Pro screen for the installation to step 9 on page...installation completes, click Finish to install the selected applications and options. 6. CONNECTING THE DEVICE AND GETTING STARTED - 9 Depending on your free software upgrade (see Figure 5 on page 10 and "Managing and Customizing the Device" on page 47). Wait for activating your selections: Installing the...
...WD Drive Utilities screen (see Figure 7 on page 11 and proceed to complete: MY BOOK DUO USER MANUAL 7. If your computer is connected to the Internet, installing the WD SmartWare software displays the Upgrade to WD SmartWare Pro screen for the installation to step 9 on page...installation completes, click Finish to install the selected applications and options. 6. CONNECTING THE DEVICE AND GETTING STARTED - 9 Depending on your free software upgrade (see Figure 5 on page 10 and "Managing and Customizing the Device" on page 47). Wait for activating your selections: Installing the...
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... Name box. Upgrade to complete the upgrade and display the Activation Result message: CONNECTING THE DEVICE AND GETTING STARTED - 11 c. MY BOOK DUO USER MANUAL Figure 7. The WD SmartWare Pro software upgrade extends the backup function to install it on this computer and provides email delivery of an activation code that you can..., unsupported WD drives, and a remote Dropbox folder. Activating your last name in the Email Address box. a. b. d. Type your free upgrade installs the WD SmartWare Pro software on nine other computers.
... Name box. Upgrade to complete the upgrade and display the Activation Result message: CONNECTING THE DEVICE AND GETTING STARTED - 11 c. MY BOOK DUO USER MANUAL Figure 7. The WD SmartWare Pro software upgrade extends the backup function to install it on this computer and provides email delivery of an activation code that you can..., unsupported WD drives, and a remote Dropbox folder. Activating your last name in the Email Address box. a. b. d. Type your free upgrade installs the WD SmartWare Pro software on nine other computers.
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...the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your initial backup for access by the WD SmartWare Pro software before you want to back up : a. Use the backup source selector to specify whether ...software is selected and the computer icon signifies that has the files you want to step 10. 10. Otherwise proceed to back up files from a local hard drive or from a remote Dropbox folder: By default, the computer option is installed. CONNECTING THE DEVICE AND GETTING STARTED - 12 MY BOOK DUO...
...the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your initial backup for access by the WD SmartWare Pro software before you want to back up : a. Use the backup source selector to specify whether ...software is selected and the computer icon signifies that has the files you want to step 10. 10. Otherwise proceed to back up files from a local hard drive or from a remote Dropbox folder: By default, the computer option is installed. CONNECTING THE DEVICE AND GETTING STARTED - 12 MY BOOK DUO...
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... access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the WD SmartWare Pro software before you want to use: CONNECTING THE DEVICE AND GETTING STARTED - 13 Verify that you want to back up files to. MY BOOK DUO USER MANUAL After configuring your Dropbox... account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your computer, click the icon of ...
... access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the WD SmartWare Pro software before you want to use: CONNECTING THE DEVICE AND GETTING STARTED - 13 Verify that you want to back up files to. MY BOOK DUO USER MANUAL After configuring your Dropbox... account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your computer, click the icon of ...
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Initial File Backup Screen Figure 8. when you want to do. MY BOOK DUO USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time- Initial Backup Screens CONNECTING THE DEVICE AND GETTING STARTED - 16 After that, launching the software displays the Home screen so you can choose what you install the WD SmartWare software on your computer.
Initial File Backup Screen Figure 8. when you want to do. MY BOOK DUO USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time- Initial Backup Screens CONNECTING THE DEVICE AND GETTING STARTED - 16 After that, launching the software displays the Home screen so you can choose what you install the WD SmartWare software on your computer.
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...hard drive or multiple hard drive partitions, or if an available backup target device has multiple partitions or network shares, the WD SmartWare software displays a selector box that you can use to specify the one you want to work with. See "Backup Tab Displays" on ...category dialog provides content gauges showing the total capacity and category structure of two backup dialogs, depending on page 25. MY BOOK DUO USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the selected backup source device for selecting the: Backed up .
...hard drive or multiple hard drive partitions, or if an available backup target device has multiple partitions or network shares, the WD SmartWare software displays a selector box that you can use to specify the one you want to work with. See "Backup Tab Displays" on ...category dialog provides content gauges showing the total capacity and category structure of two backup dialogs, depending on page 25. MY BOOK DUO USER MANUAL 13 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the selected backup source device for selecting the: Backed up .
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... share that you want to keep for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 31. Note: In addition to : Specify the number of the connected devices. MY BOOK DUO USER MANUAL The . . . tab display Settings Provides . . . ...Buttons for opening dialogs to the detailed Help tab information, each file Specify a different destination folder for retrieved files Automatically check for WD SmartWare software updates Configure a remote Dropbox account...
... share that you want to keep for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 31. Note: In addition to : Specify the number of the connected devices. MY BOOK DUO USER MANUAL The . . . tab display Settings Provides . . . ...Buttons for opening dialogs to the detailed Help tab information, each file Specify a different destination folder for retrieved files Automatically check for WD SmartWare software updates Configure a remote Dropbox account...
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MY BOOK DUO USER MANUAL Computer Icon Backup Source Selector Backup Source Device Selector Backup Target Device Icons Backup Source Content Gauge Figure 9. Home Tab Display Backup Target Content Gauges WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 19
MY BOOK DUO USER MANUAL Computer Icon Backup Source Selector Backup Source Device Selector Backup Target Device Icons Backup Source Content Gauge Figure 9. Home Tab Display Backup Target Content Gauges WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 19
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... displays the Windows System Properties dialog for access by the WD SmartWare Pro software. Home Tab Functional Description Display Component Description Activation code required Not shown in Figure 9 on page 19: icon MY BOOK DUO USER MANUAL Backup source Dropbox icon Signifies that the device is either a ...non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access. Right-clicking the icon ...
... displays the Windows System Properties dialog for access by the WD SmartWare Pro software. Home Tab Functional Description Display Component Description Activation code required Not shown in Figure 9 on page 19: icon MY BOOK DUO USER MANUAL Backup source Dropbox icon Signifies that the device is either a ...non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access. Right-clicking the icon ...
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..., and any files that were not included in the category. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 This exclusion does not apply to the schedule. For a scheduled backup, Outlook .pst files are not available for a continuous backup. MY BOOK DUO USER MANUAL Table 1. When you select and run a file-type backup, the name...
..., and any files that were not included in the category. (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 This exclusion does not apply to the schedule. For a scheduled backup, Outlook .pst files are not available for a continuous backup. MY BOOK DUO USER MANUAL Table 1. When you select and run a file-type backup, the name...