User Guide
Page 1
... idadosamente las instrucciones en este manual" Model No. CDE9800 Commercial Display User Guide IMPORTANT: Please read this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on installing and using the Regional selection box in a safe manner, as well as registering your product for future service. VS17774 P/N: CDE9800 Warranty information contained in this User Guide to obtain important information...
... idadosamente las instrucciones en este manual" Model No. CDE9800 Commercial Display User Guide IMPORTANT: Please read this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on installing and using the Regional selection box in a safe manner, as well as registering your product for future service. VS17774 P/N: CDE9800 Warranty information contained in this User Guide to obtain important information...
User Guide
Page 3
This display contains high-voltage parts. It is dangerous to continue using the device. • Keep this user guide in an injury or a malfunction. • Do not place any heat sources such as radiators, heat registers, stoves, or other . Safety Precautions Please read the following Safety Precautions before you touch them. • Avoid exposing the device to direct sunlight...
This display contains high-voltage parts. It is dangerous to continue using the device. • Keep this user guide in an injury or a malfunction. • Do not place any heat sources such as radiators, heat registers, stoves, or other . Safety Precautions Please read the following Safety Precautions before you touch them. • Avoid exposing the device to direct sunlight...
User Guide
Page 6
Customized Welcome Screen 26 On-Screen Display (OSD) Menu 27 General Settings...28 Additional Settings 30 Picture...30 Sound...31 Setting...32 Embed Player Advanced Settings 33 Wireless & Networks 33 Wi-Fi...34 Ethernet...35 Wi-Fi Hotspot 36 Share...37 Device...38 Display...38 Wallpaper 38 ECO mode 39 HDMI EDID 40 HDMI OUT Resolution Setting 41 Burn-in Protection Interval 41 Sound...42 Languages & Input 43 Keyboard and Input Method...
Customized Welcome Screen 26 On-Screen Display (OSD) Menu 27 General Settings...28 Additional Settings 30 Picture...30 Sound...31 Setting...32 Embed Player Advanced Settings 33 Wireless & Networks 33 Wi-Fi...34 Ethernet...35 Wi-Fi Hotspot 36 Share...37 Device...38 Display...38 Wallpaper 38 ECO mode 39 HDMI EDID 40 HDMI OUT Resolution Setting 41 Burn-in Protection Interval 41 Sound...42 Languages & Input 43 Keyboard and Input Method...
User Guide
Page 7
Signal Auto Search 49 Auto Switch to new Source 49 System...50 Date & Time 50 About Device 53 System Update 53 Advanced...56 Mode...56 App Info...56 Unknown Source 57 Reset...57 Embedded Applications and Settings 58 CDE9800 Cast...58 Cast Sender from Windows-based Devices, Macbook, and Chrome devices........ 59 Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone...
Signal Auto Search 49 Auto Switch to new Source 49 System...50 Date & Time 50 About Device 53 System Update 53 Advanced...56 Mode...56 App Info...56 Unknown Source 57 Reset...57 Embedded Applications and Settings 58 CDE9800 Cast...58 Cast Sender from Windows-based Devices, Macbook, and Chrome devices........ 59 Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based phone...
User Guide
Page 12
connect to devices with HDMI output, set-top box, or other video device. Connect USB devices such as hard disks, keyboard, mouse, etc. Connect to PC with DisplayPort output function. Serial interface; Multichannel sound via optical signals Extend content out to an external speaker External computer audio input External computer image input 12 used for mutual transfer of data between devices Audio output to another display device Standard RJ45...
connect to devices with HDMI output, set-top box, or other video device. Connect USB devices such as hard disks, keyboard, mouse, etc. Connect to PC with DisplayPort output function. Serial interface; Multichannel sound via optical signals Extend content out to an external speaker External computer audio input External computer image input 12 used for mutual transfer of data between devices Audio output to another display device Standard RJ45...
User Guide
Page 14
... information Return to the USB disk. 14 When a USB is connected to a rear slot, pictures will be saved in computer. 1. MENU HOME p/t/u/q OK INFO RETURN F1 F2 Description Power on/off Image adjustment menu for DP/HDMI/VGA Input source selection Audio adjustment menu for DP/HDMI/VGA Numeric input buttons Adjust aspect ratio for DP/HDMI/VGA Blank the screen. Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Item P.MODE INPUT S.MODE ASPECT SLEEP VOL+ / VOLBrightness.+ Brightness.-
... information Return to the USB disk. 14 When a USB is connected to a rear slot, pictures will be saved in computer. 1. MENU HOME p/t/u/q OK INFO RETURN F1 F2 Description Power on/off Image adjustment menu for DP/HDMI/VGA Input source selection Audio adjustment menu for DP/HDMI/VGA Numeric input buttons Adjust aspect ratio for DP/HDMI/VGA Blank the screen. Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Item P.MODE INPUT S.MODE ASPECT SLEEP VOL+ / VOLBrightness.+ Brightness.-
User Guide
Page 18
RS-232 Connection When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. 18
RS-232 Connection When you use a RS-232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC, including Power On/Off, Volume adjustment, Input select, Brightness, and more. 18
User Guide
Page 20
Connect an HDMI cable to the HDMI ports (or connect a DisplayPort cable to the "HDMI" input source. Press the INPUT button on the remote control and switch to the DisplayPort port) on your display, and turn on the display. 4. Media Player Connection To connect to 3840 x 2160 @ 60Hz 20 NOTE: • HDR is not supported on the power supply switch. 3. Press the Power button to turn on the IFP30 series. • HDMI 1/2 supports up to 3840 x 2160 @ 60Hz • DisplayPort supports up to a media player: 1. Plug in the power cord of your display and peripheral device. 2.
Connect an HDMI cable to the HDMI ports (or connect a DisplayPort cable to the "HDMI" input source. Press the INPUT button on the remote control and switch to the DisplayPort port) on your display, and turn on the display. 4. Media Player Connection To connect to 3840 x 2160 @ 60Hz 20 NOTE: • HDR is not supported on the power supply switch. 3. Press the Power button to turn on the IFP30 series. • HDMI 1/2 supports up to 3840 x 2160 @ 60Hz • DisplayPort supports up to a media player: 1. Plug in the power cord of your display and peripheral device. 2.
User Guide
Page 28
... is connected. Press INPUT on the remote control to confirm the input source. 4. Press BACK on . 4. To enable/disable Flicker-Free, select it with the remote control's directional arrows and press ENTER. NOTE:PC source will be turned on the remote control to display the General Setting menu. 2. Press BACK on the remote control to exit. 28 Neneral Settings To select an Input Source: 1. Press q/p/t/u on the remote control to select the input source you want. 3. Adjust the brightness...
... is connected. Press INPUT on the remote control to confirm the input source. 4. Press BACK on . 4. To enable/disable Flicker-Free, select it with the remote control's directional arrows and press ENTER. NOTE:PC source will be turned on the remote control to display the General Setting menu. 2. Press BACK on the remote control to exit. 28 Neneral Settings To select an Input Source: 1. Press q/p/t/u on the remote control to select the input source you want. 3. Adjust the brightness...
User Guide
Page 30
... remote control to adjust the option. 4. Picture 1. Adjust the Color Temperature, Filter, Picture Mode, Brightness, Contrast, Hue, Sharpness, Zoom Mode, and HDMI Color range with the remote control by pressing ENTER and using t/u to select the option. 3. Press BACK on the remote control to launch the Additional Settings menu. Additional Settings include: Picture, Sound, and Setting. NOTE:Only available when the input source is not Embed Player. Press u on the remote control and select the Picture menu. 2. Additional Settings Press MENU on the remote control...
... remote control to adjust the option. 4. Picture 1. Adjust the Color Temperature, Filter, Picture Mode, Brightness, Contrast, Hue, Sharpness, Zoom Mode, and HDMI Color range with the remote control by pressing ENTER and using t/u to select the option. 3. Press BACK on the remote control to launch the Additional Settings menu. Additional Settings include: Picture, Sound, and Setting. NOTE:Only available when the input source is not Embed Player. Press u on the remote control and select the Picture menu. 2. Additional Settings Press MENU on the remote control...
User Guide
Page 38
Device Adjust the Display, Sound, Security, Language & Input, Boot Setting and Channel settings. Display Adjust the Wallpaper, ECO mode, HDMI EDID, HDMI Out Resolution, and Burn-in Protection Interval. Wallpaper Users can change their wallpaper with default images, or use their own by choosing My photos and selecting the image file. 38
Device Adjust the Display, Sound, Security, Language & Input, Boot Setting and Channel settings. Display Adjust the Wallpaper, ECO mode, HDMI EDID, HDMI Out Resolution, and Burn-in Protection Interval. Wallpaper Users can change their wallpaper with default images, or use their own by choosing My photos and selecting the image file. 38
User Guide
Page 48
The display may not be controlled On/Off by all HDMI ports, when the function is enabled the display can be compatible with all players. • Sleep Mode does not support the HDMI CEC function. 48 NOTE: • "Player off then display off . No Signal Power Off When there is set to 10 minutes. By default the time is no signal for a specific amount of time the display will turn off " and "Display on then player on" are not standard CEC commands. HDMI CEC Supported by an HDMI CEC device.
The display may not be controlled On/Off by all HDMI ports, when the function is enabled the display can be compatible with all players. • Sleep Mode does not support the HDMI CEC function. 48 NOTE: • "Player off then display off . No Signal Power Off When there is set to 10 minutes. By default the time is no signal for a specific amount of time the display will turn off " and "Display on then player on" are not standard CEC commands. HDMI CEC Supported by an HDMI CEC device.
User Guide
Page 69
...) s Code (ASCII) ! No need for details. *3.1.1 2. Derived from Color calibration. *3.2.0 Power lock 8 Volume 8 Mute 8 s 4 34 000: Unlock *See note in PC (OPS/SDM)/HDBT 008: Internal memory 009: DP 00A: Embedded/ Main (Android) 000 ~ 100 900: Bright down (-1) 901:Volume up (+1) *3.1.1 000 ~ 100 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by MAC address" may works only under specific mode. Basic...
...) s Code (ASCII) ! No need for details. *3.1.1 2. Derived from Color calibration. *3.2.0 Power lock 8 Volume 8 Mute 8 s 4 34 000: Unlock *See note in PC (OPS/SDM)/HDBT 008: Internal memory 009: DP 00A: Embedded/ Main (Android) 000 ~ 100 900: Bright down (-1) 901:Volume up (+1) *3.1.1 000 ~ 100 1. For Android platform whose main mode is controlled by backlight and the other sources are controlled by MAC address" may works only under specific mode. Basic...
User Guide
Page 70
... auto AC power-on in OSD setting 4. disable 2. Wake-on-LAN by reset in power-lock 5. Alternative approach will bypass the RC code to con- Lock all buttons on /off when no function 002: Pass through : Display will be released under this case. 3. Lock "MENU' key of front panel and RCU 2. Can not be blocked for the model using MENU-combined key to factory setting NOTE: 1. FF MAC address MAC address ... MAC address...
... auto AC power-on in OSD setting 4. disable 2. Wake-on-LAN by reset in power-lock 5. Alternative approach will bypass the RC code to con- Lock all buttons on /off when no function 002: Pass through : Display will be released under this case. 3. Lock "MENU' key of front panel and RCU 2. Can not be blocked for the model using MENU-combined key to factory setting NOTE: 1. FF MAC address MAC address ... MAC address...
User Guide
Page 73
... "signal detected" 2. 2nd &3rd digit: See Set-function table Get-Remote control S Get-Power lock 8 Get-Button lock 8 Get-Menu lock 8 Get-ACK 8 Get-Thermal 8 Get-Operation 8 time*3.2.0 Get-Device name 8 g n 6E 000: Disable Get RCU mode status 001: Enable 002: Pass through g o 6F 000: Unlock 001: Lock g p 70 000: Unlock 001: Lock g l 6C 000: Unlock 001: Lock g z 7A 000 This command is controlled by backlight and the other sources are controlled by bright...
... "signal detected" 2. 2nd &3rd digit: See Set-function table Get-Remote control S Get-Power lock 8 Get-Button lock 8 Get-Menu lock 8 Get-ACK 8 Get-Thermal 8 Get-Operation 8 time*3.2.0 Get-Device name 8 g n 6E 000: Disable Get RCU mode status 001: Enable 002: Pass through g o 6F 000: Unlock 001: Lock g p 70 000: Unlock 001: Lock g l 6C 000: Unlock 001: Lock g z 7A 000 This command is controlled by backlight and the other sources are controlled by bright...
User Guide
Page 82
... Adjust the chroma, brightness, and contrast settings. 1. Adjust clock and phase settings. 82 Check whether the batteries need to be replaced. 1. Check the VGA connection. 2. Choose auto adjust. 2. Check the display resolution. 3. Troubleshooting This section describes some common problems that you may experience when using the OSD menu. 1. Check if there is a power outage in the remote control are installed correctly. 3. Check whether something is enabled. 2. The unit turns off unexpectedly 2. Check whether Sleep mode is obstructing the display's remote control...
... Adjust the chroma, brightness, and contrast settings. 1. Adjust clock and phase settings. 82 Check whether the batteries need to be replaced. 1. Check the VGA connection. 2. Choose auto adjust. 2. Check the display resolution. 3. Troubleshooting This section describes some common problems that you may experience when using the OSD menu. 1. Check if there is a power outage in the remote control are installed correctly. 3. Check whether something is enabled. 2. The unit turns off unexpectedly 2. Check whether Sleep mode is obstructing the display's remote control...
User Guide
Page 83
...chroma, brightness, and contrast settings in the menu. 2. Check the signal cable. Picture is installed correctly. Press the Mute/Unmute button. 2. Adjust the sound balance in the menu. 2. Poor picture 1. Adjust the volume. 3. Check if other electronics are interrupting the signal. One speaker only 1. Check the Power status. 2. Check the audio cable. Check the sound control panel settings of the computer. 3. Check the audio cable. 83 Audio Not Working Properly Problem or Issue Possible Solutions No sound 1. Check the signal cable. 3. Video Not Working...
...chroma, brightness, and contrast settings in the menu. 2. Check the signal cable. Picture is installed correctly. Press the Mute/Unmute button. 2. Adjust the sound balance in the menu. 2. Poor picture 1. Adjust the volume. 3. Check if other electronics are interrupting the signal. One speaker only 1. Check the Power status. 2. Check the audio cable. Check the sound control panel settings of the computer. 3. Check the audio cable. 83 Audio Not Working Properly Problem or Issue Possible Solutions No sound 1. Check the signal cable. 3. Video Not Working...
User Guide
Page 90
... wear and tear. ͫͫ Removal or installation of the product. • Software or data loss occurring during repair or replacement. • Any damage of the product due to shipment. • Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic's specifications. • Failure of owner to perform periodic product maintenance...
... wear and tear. ͫͫ Removal or installation of the product. • Software or data loss occurring during repair or replacement. • Any damage of the product due to shipment. • Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic's specifications. • Failure of owner to perform periodic product maintenance...
User Guide
Page 91
... inappropriate cleaning as image burn-in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the nearest ViewSonic® service center, contact ViewSonic®. • Damage caused by the customer. • Hardware/Accessories/Parts/Components - Any third-party software included with the product or installed by static (non-moving) images displayed for a particular purpose. 91 You will need to provide your product's serial number...
... inappropriate cleaning as image burn-in the product User Guide. • Removal, installation, and set-up service charges, including wall-mounting of the nearest ViewSonic® service center, contact ViewSonic®. • Damage caused by the customer. • Hardware/Accessories/Parts/Components - Any third-party software included with the product or installed by static (non-moving) images displayed for a particular purpose. 91 You will need to provide your product's serial number...
User Guide
Page 93
... power fluctuations or failure. ͫͫ Use of supplies or parts not meeting ViewSonic®'s specifications. ͫͫ Normal wear and tear. ͫͫ Any other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with a like product. Who the warranty protects: This warranty is displayed on which the serial number has been defaced, modified or removed...
... power fluctuations or failure. ͫͫ Use of supplies or parts not meeting ViewSonic®'s specifications. ͫͫ Normal wear and tear. ͫͫ Any other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with a like product. Who the warranty protects: This warranty is displayed on which the serial number has been defaced, modified or removed...