Tecra A50-C/Z50-C Series Windows 10 Users Guide
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At this guide. GMAD00429010 08/15 For more information, see "If Something Goes Wrong" on page 123 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. Tecra® A50-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
At this guide. GMAD00429010 08/15 For more information, see "If Something Goes Wrong" on page 123 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. Tecra® A50-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...main battery 42 Using the computer for the first time 42 Initial setup 42 Using the Start menu 43 Registering your computer with Toshiba 44 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional ... the Internal Storage Drive 46 Creating a recovery drive using Toshiba Recovery Media Creator 47 Restoring from recovery media created by Toshiba Recovery Media Creator 50 Recovering from the Internal Storage Drive 51 Reset your PC 52 Installing drivers and applications 54 Using the touchpad 55 Adjusting touchpad settings ...
...main battery 42 Using the computer for the first time 42 Initial setup 42 Using the Start menu 43 Registering your computer with Toshiba 44 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional ... the Internal Storage Drive 46 Creating a recovery drive using Toshiba Recovery Media Creator 47 Restoring from recovery media created by Toshiba Recovery Media Creator 50 Recovering from the Internal Storage Drive 51 Reset your PC 52 Installing drivers and applications 54 Using the touchpad 55 Adjusting touchpad settings ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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Contents 23 Service Station 115 TOSHIBA Application Installer 116 PC Health Monitor 117 Display Utility 118 Fingerprint Authentication Utility 119 Fingerprint utility limitations 119 Using the Fingerprint Authentication Utility 119 ...132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137...
Contents 23 Service Station 115 TOSHIBA Application Installer 116 PC Health Monitor 117 Display Utility 118 Fingerprint Authentication Utility 119 Fingerprint utility limitations 119 Using the Fingerprint Authentication Utility 119 ...132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... If you need further assistance 161 Contacting Toshiba 161 Other Toshiba Internet Web sites 162 Verify hardware 150 Uninstall the network adapter driver 150 Troubleshooting an Internet connection - How to verify TCP/IP 151 Downloading drivers and updates 153 Using Toshiba Service Station 153 Manually download and install drivers and updates 153 How to determine the...
... If you need further assistance 161 Contacting Toshiba 161 Other Toshiba Internet Web sites 162 Verify hardware 150 Uninstall the network adapter driver 150 Troubleshooting an Internet connection - How to verify TCP/IP 151 Downloading drivers and updates 153 Using Toshiba Service Station 153 Manually download and install drivers and updates 153 How to determine the...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... upon your PC. 48 Getting Started Recovering the Internal Storage Drive NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are not backed up your computer. 2 In the Search field, type Recovery Media Creator. 3 Click or touch Recovery Media Creator...
... upon your PC. 48 Getting Started Recovering the Internal Storage Drive NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are not backed up your computer. 2 In the Search field, type Recovery Media Creator. 3 Click or touch Recovery Media Creator...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...Media Creator The recovery process deletes information stored on your system from this process. If you have created to external media using Toshiba Recovery Media Creator" on page 47. Any applications you installed or files that you can restore your system to save the files...storage drive from a recovery drive: 1 Make sure your computer is turned off, see "Backing up your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. NOTE When you have created a recovery drive for your work to ...
...Media Creator The recovery process deletes information stored on your system from this process. If you have created to external media using Toshiba Recovery Media Creator" on page 47. Any applications you installed or files that you can restore your system to save the files...storage drive from a recovery drive: 1 Make sure your computer is turned off, see "Backing up your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. NOTE When you have created a recovery drive for your work to ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... connection to complete the installation process, see "TOSHIBA Application Installer" on -screen prompts to reinstall applications. 54 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to allow this app ...to make changes to your computer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer window 4 Click or touch...
... connection to complete the installation process, see "TOSHIBA Application Installer" on -screen prompts to reinstall applications. 54 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to allow this app ...to make changes to your computer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer window 4 Click or touch...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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..., then follow the on-screen prompts to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer ( ). The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item...
..., then follow the on-screen prompts to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer ( ). The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... AC adaptor, check that the wall outlet is receiving power from shutting down successfully message. This can happen if the computer was displayed, a program or driver may have prevented Windows from the external power source by selecting the program name, then select End Task. Data stored in the lower right corner...
... AC adaptor, check that the wall outlet is receiving power from shutting down successfully message. This can happen if the computer was displayed, a program or driver may have prevented Windows from the external power source by selecting the program name, then select End Task. Data stored in the lower right corner...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...you to reset your display settings in the event they have been improperly set of day (when everyone else is surfing, your current video driver at low resolution. Choose this menu were available by pressing the ( ) key during startup ❖ Enable Safe Mode Starts Windows with ..., and fails again repeatedly. Internet problems My Internet connection is very slow, try later. They include: network speed, network conditions, time of drivers and services. If accessing a particular site is very slow. If the computer starts and runs in Safe Mode, you are installed during the ...
...you to reset your display settings in the event they have been improperly set of day (when everyone else is surfing, your current video driver at low resolution. Choose this menu were available by pressing the ( ) key during startup ❖ Enable Safe Mode Starts Windows with ..., and fails again repeatedly. Internet problems My Internet connection is very slow, try later. They include: network speed, network conditions, time of drivers and services. If accessing a particular site is very slow. If the computer starts and runs in Safe Mode, you are installed during the ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try charging it usually does. Is your keyboard driver. For more ? Keyboard help to restore the keyboard to update your software using the internal storage drive more information on maintaining battery... to stay current on page 44. 2 Remove all accessories, and unplug all batteries. Is the display power set to perform at accessories.toshiba.com. After a period of the computer's keyboard keys, (i.e. Perform a complete power cycle 1 Shut down your computer" on the most...
...wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try charging it usually does. Is your keyboard driver. For more ? Keyboard help to restore the keyboard to update your software using the internal storage drive more information on maintaining battery... to stay current on page 44. 2 Remove all accessories, and unplug all batteries. Is the display power set to perform at accessories.toshiba.com. After a period of the computer's keyboard keys, (i.e. Perform a complete power cycle 1 Shut down your computer" on the most...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... battery and hold down the power button for this device" box. (Sample Image) Device Manager - NOTE Do NOT select the "Delete the driver software for approximately 10 seconds. 4 Reconnect the battery (if you removed it) and the power cord/cable. 5 Turn On the computer, and... try the keyboard again. The driver is then reinstalled automatically. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device ...
... battery and hold down the power button for this device" box. (Sample Image) Device Manager - NOTE Do NOT select the "Delete the driver software for approximately 10 seconds. 4 Reconnect the battery (if you removed it) and the power cord/cable. 5 Turn On the computer, and... try the keyboard again. The driver is then reinstalled automatically. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...to the computer physically open, turn it upside-down and very gently shake your computer to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search... time at which the keyboard was working properly. 132 If Something Goes Wrong Keyboard help Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your keyboard was working properly.
...to the computer physically open, turn it upside-down and very gently shake your computer to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search... time at which the keyboard was working properly. 132 If Something Goes Wrong Keyboard help Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your keyboard was working properly.
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... approximately 10 seconds. 4 Reconnect the battery (if you removed it may automatically download the needed driver for installation. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to enable/disable the touchpad. The information below will help guide you through checking...some of the most common causes of touchpad problems. Disable then enable the touchpad Press the FN + ( ) keys to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 133 If Something Goes Wrong Touchpad help...
... approximately 10 seconds. 4 Reconnect the battery (if you removed it may automatically download the needed driver for installation. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to enable/disable the touchpad. The information below will help guide you through checking...some of the most common causes of touchpad problems. Disable then enable the touchpad Press the FN + ( ) keys to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 133 If Something Goes Wrong Touchpad help...
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... Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for this device" box. (Sample Image) Device Manager - touchpad uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer. The driver is then reinstalled automatically. NOTE...
... Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for this device" box. (Sample Image) Device Manager - touchpad uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer. The driver is then reinstalled automatically. NOTE...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...your touchpad. Perform a system restore You can now change the configuration settings of the device name. See "How to determine the correct drivers to change the touchpad properties. 3 You can perform a system restore to a period in Device Manager on your touchpad was working properly... properties 1 In the Search field, type Change your mouse settings. 2 Click or touch Change your computer" on page 154. 4 Install the touchpad driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point....
...your touchpad. Perform a system restore You can now change the configuration settings of the device name. See "How to determine the correct drivers to change the touchpad properties. 3 You can perform a system restore to a period in Device Manager on your touchpad was working properly... properties 1 In the Search field, type Change your mouse settings. 2 Click or touch Change your computer" on page 154. 4 Install the touchpad driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point....
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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141 If Something Goes Wrong Web Camera help Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or ... Right-click or touch Web Camera and select Uninstall. The driver is then reinstalled automatically. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer"...
141 If Something Goes Wrong Web Camera help Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or ... Right-click or touch Web Camera and select Uninstall. The driver is then reinstalled automatically. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer"...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... event you may need to complete the speaker setup. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to it. 9 If sound is heard correctly from support.toshiba.com/drivers. NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of the speakers, or...
... event you may need to complete the speaker setup. Uninstall the audio driver You can Uninstall the audio driver to allow Windows to it. 9 If sound is heard correctly from support.toshiba.com/drivers. NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of the speakers, or...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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..., type Device Manager. e Take note of the Audio driver name(s) in order to find and download the Sound driver for your computer. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your... computer" on the Toshiba support Web site, "Drivers & Software" page. d The various Audio drivers will be listed ...
..., type Device Manager. e Take note of the Audio driver name(s) in order to find and download the Sound driver for your computer. Download the latest sound driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your... computer" on the Toshiba support Web site, "Drivers & Software" page. d The various Audio drivers will be listed ...
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... this method will not print. Printer problems This section lists some of paper left in the tray. Make sure you installed the proper printer drivers as shown in time at which the sound system was working power outlet, turned on and ready (on line). Perform a system restore You... turn off the printer. Turn the printer back on, make sure it is on. 146 If Something Goes Wrong Printer problems 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point. 2 Click ...
... this method will not print. Printer problems This section lists some of paper left in the tray. Make sure you installed the proper printer drivers as shown in time at which the sound system was working power outlet, turned on and ready (on line). Perform a system restore You... turn off the printer. Turn the printer back on, make sure it is on. 146 If Something Goes Wrong Printer problems 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point. 2 Click ...