Tecra A50-C/Z50-C Series Windows 10 Users Guide
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GMAD00429010 08/15 For more information, see "If Something Goes Wrong" on page 123 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. Tecra® A50-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. At this guide.
GMAD00429010 08/15 For more information, see "If Something Goes Wrong" on page 123 in this Web site, you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. Tecra® A50-C Series User's Guide (Windows 10) If you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. At this guide.
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...main battery 42 Using the computer for the first time 42 Initial setup 42 Using the Start menu 43 Registering your computer with Toshiba 44 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional ... the Internal Storage Drive 46 Creating a recovery drive using Toshiba Recovery Media Creator 47 Restoring from recovery media created by Toshiba Recovery Media Creator 50 Recovering from the Internal Storage Drive 51 Reset your PC 52 Installing drivers and applications 54 Using the touchpad 55 Adjusting touchpad settings ...
...main battery 42 Using the computer for the first time 42 Initial setup 42 Using the Start menu 43 Registering your computer with Toshiba 44 To Shut down your computer 44 To Restart your computer 45 To place your computer in Sleep mode 45 Adding optional ... the Internal Storage Drive 46 Creating a recovery drive using Toshiba Recovery Media Creator 47 Restoring from recovery media created by Toshiba Recovery Media Creator 50 Recovering from the Internal Storage Drive 51 Reset your PC 52 Installing drivers and applications 54 Using the touchpad 55 Adjusting touchpad settings ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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Contents 23 Service Station 115 TOSHIBA Application Installer 116 PC Health Monitor 117 Display Utility 118 Fingerprint Authentication Utility 119 Fingerprint utility limitations 119 Using the Fingerprint Authentication Utility 119 ...132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137...
Contents 23 Service Station 115 TOSHIBA Application Installer 116 PC Health Monitor 117 Display Utility 118 Fingerprint Authentication Utility 119 Fingerprint utility limitations 119 Using the Fingerprint Authentication Utility 119 ...132 Touchpad help 133 Disable then enable the touchpad 133 Install an external mouse 133 Perform a complete power cycle 133 Uninstall the touchpad driver 133 Download the latest touchpad driver........... 134 Perform a system restore 135 Adjust the touchpad properties 135 Display problems 136 Disk or storage drive problems 137 Error-checking 137...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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How to verify TCP/IP 151 Downloading drivers and updates 153 Using Toshiba Service Station 153 Manually download and install drivers and updates 153 How to determine the correct drivers to the Internet 148 Using a wireless connection 149 Troubleshooting an Internet connection -... operating system 157 Additional help 161 If you need further assistance 161 Contacting Toshiba 161 Other Toshiba Internet Web sites 162 Verify hardware 150 Uninstall the network adapter driver 150 Troubleshooting an Internet connection - Verify network status 149 Troubleshooting an Internet connection...
How to verify TCP/IP 151 Downloading drivers and updates 153 Using Toshiba Service Station 153 Manually download and install drivers and updates 153 How to determine the correct drivers to the Internet 148 Using a wireless connection 149 Troubleshooting an Internet connection -... operating system 157 Additional help 161 If you need further assistance 161 Contacting Toshiba 161 Other Toshiba Internet Web sites 162 Verify hardware 150 Uninstall the network adapter driver 150 Troubleshooting an Internet connection - Verify network status 149 Troubleshooting an Internet connection...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... the recovery drive. 48 Getting Started Recovering the Internal Storage Drive NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are not backed up on page 70. To create a recovery drive: 1 Connect a USB flash drive to the USB flash drive...
... the recovery drive. 48 Getting Started Recovering the Internal Storage Drive NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are not backed up on page 70. To create a recovery drive: 1 Connect a USB flash drive to the USB flash drive...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...you can restore your system from this process. 50 Getting Started Recovering the Internal Storage Drive Restoring from recovery media created by Toshiba Recovery Media Creator The recovery process deletes information stored on the keyboard. For example, if your computer" on page 44. 2...sure to separately save your work " on creating a recovery drive, see "Backing up your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. For more information, see "Creating a recovery drive using ...
...you can restore your system from this process. 50 Getting Started Recovering the Internal Storage Drive Restoring from recovery media created by Toshiba Recovery Media Creator The recovery process deletes information stored on the keyboard. For example, if your computer" on page 44. 2...sure to separately save your work " on creating a recovery drive, see "Backing up your system, only the operating system files and drivers originally shipped with the computer are not restored during this drive, if necessary. For more information, see "Creating a recovery drive using ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... to make changes to your computer. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer. 54 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your PC...
... to make changes to your computer. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer. 54 Getting Started Recovering the Internal Storage Drive Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your PC...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... must have an Internet connection to complete the installation process. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you to reinstall the drivers and applications that were originally bundled with your computer. The TOSHIBA Application Installer allows you want to install. 4 Click or touch...
... must have an Internet connection to complete the installation process. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item you to reinstall the drivers and applications that were originally bundled with your computer. The TOSHIBA Application Installer allows you want to install. 4 Click or touch...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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The computer will not start. To continue, select the appropriate option, if prompted. This can happen if the computer was displayed, a program or driver may have prevented Windows from the external power source by selecting the program name, then select End Task. Windows did not shut down . Closing the ...
The computer will not start. To continue, select the appropriate option, if prompted. This can happen if the computer was displayed, a program or driver may have prevented Windows from the external power source by selecting the program name, then select End Task. Windows did not shut down . Closing the ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... contribute to the speed with a minimal set . ❖ Enable debugging mode Starts Windows in a loop where it to third-party applications or drivers for the source of your display settings in the event they have been improperly set of the options found on system failure Prevents Windows from...if an error causes it fails, attempts to restart, and fails again repeatedly. Choose this menu were available by the Anti-malware driver ❖ Disable automatic restart on this option only if Windows is most likely working Startup Settings In previous Operating Systems the majority of...
... contribute to the speed with a minimal set . ❖ Enable debugging mode Starts Windows in a loop where it to third-party applications or drivers for the source of your display settings in the event they have been improperly set of the options found on system failure Prevents Windows from...if an error causes it fails, attempts to restart, and fails again repeatedly. Choose this menu were available by the Anti-malware driver ❖ Disable automatic restart on this option only if Windows is most likely working Startup Settings In previous Operating Systems the majority of...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...NOTE If the problem is normal for other product information. Perform a complete power cycle 1 Shut down your computer, see "To Shut down your keyboard driver. Let the battery discharge completely, then try any of the computer's keyboard keys, (i.e. All these conditions affect how long the charge lasts. To ... on page 85. For more ? The battery appears not to be replaced. Check the power options via your computer, or visit the Toshiba Web site at maximum capacity and will lose its power from the battery? Was the battery fully charged to begin with an external keyboard ...
...NOTE If the problem is normal for other product information. Perform a complete power cycle 1 Shut down your computer, see "To Shut down your keyboard driver. Let the battery discharge completely, then try any of the computer's keyboard keys, (i.e. All these conditions affect how long the charge lasts. To ... on page 85. For more ? The battery appears not to be replaced. Check the power options via your computer, or visit the Toshiba Web site at maximum capacity and will lose its power from the battery? Was the battery fully charged to begin with an external keyboard ...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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...Manager" double-click or touch Keyboards. 4 Right-click or touch Standard PS/2 Keyboard and select Uninstall. NOTE Do NOT select the "Delete the driver software for approximately 10 seconds. 4 Reconnect the battery (if you removed it) and the power cord/cable. 5 Turn On the computer, and ...try the keyboard again. The driver is then reinstalled automatically. Keyboard uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer has a user-removable battery, remove the battery and hold down...
...Manager" double-click or touch Keyboards. 4 Right-click or touch Standard PS/2 Keyboard and select Uninstall. NOTE Do NOT select the "Delete the driver software for approximately 10 seconds. 4 Reconnect the battery (if you removed it) and the power cord/cable. 5 Turn On the computer, and ...try the keyboard again. The driver is then reinstalled automatically. Keyboard uninstall 5 After the driver uninstalls, restart your computer, see "To Restart your computer has a user-removable battery, remove the battery and hold down...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... Something Goes Wrong Keyboard help Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your computer...
... Something Goes Wrong Keyboard help Download the latest keyboard driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart your computer...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... the power button for approximately 10 seconds. 4 Reconnect the battery (if you may automatically download the needed driver for installation. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. To help...
... the power button for approximately 10 seconds. 4 Reconnect the battery (if you may automatically download the needed driver for installation. Uninstall the touchpad driver You can Uninstall the touchpad driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. To help...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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..., restart your computer, see "To Restart your computer. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for this device" box. (Sample Image) Device Manager...
..., restart your computer, see "To Restart your computer. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad driver to find and download the touchpad driver for this device" box. (Sample Image) Device Manager...
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See "How to determine the correct drivers to download" on page 154. 4 Install the touchpad driver. 5 Restart your touchpad. Adjust the touchpad properties 1 In the Search field, type Change your mouse settings. 2 Click or touch Change your computer for the device ... will not work, see "To Restart your touchpad was working properly. 135 If Something Goes Wrong Touchpad help NOTE In order to determine the correct driver to download, you can look in time at which the touchpad was working properly.
See "How to determine the correct drivers to download" on page 154. 4 Install the touchpad driver. 5 Restart your touchpad. Adjust the touchpad properties 1 In the Search field, type Change your mouse settings. 2 Click or touch Change your computer for the device ... will not work, see "To Restart your touchpad was working properly. 135 If Something Goes Wrong Touchpad help NOTE In order to determine the correct driver to download, you can look in time at which the touchpad was working properly.
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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141 If Something Goes Wrong Web Camera help Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or ... touch Web Camera and select Uninstall. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - The driver is then reinstalled automatically. uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 45....
141 If Something Goes Wrong Web Camera help Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or ... touch Web Camera and select Uninstall. NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - The driver is then reinstalled automatically. uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 45....
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... is heard correctly from each speaker, your speaker setup is complete. 10 If no sound is heard from support.toshiba.com/drivers. NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of the speakers, or if the configuration type was changed..., continue with the speaker setup by clicking Next. Follow the on-screen instructions to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Sound, video and...
... is heard correctly from each speaker, your speaker setup is complete. 10 If no sound is heard from support.toshiba.com/drivers. NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of the speakers, or if the configuration type was changed..., continue with the speaker setup by clicking Next. Follow the on-screen instructions to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Sound, video and...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... the Device Manager application. e Take note of the Audio driver name(s) in order to find and download the Sound driver for your computer" on the Toshiba support Web site, "Drivers & Software" page. 145 If Something Goes Wrong Sound help (Sample Image) Audio driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your...
... the Device Manager application. e Take note of the Audio driver name(s) in order to find and download the Sound driver for your computer" on the Toshiba support Web site, "Drivers & Software" page. 145 If Something Goes Wrong Sound help (Sample Image) Audio driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your...
Tecra A50-C/Z50-C Series Windows 10 Users Guide
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... is online, and then turn off the printer. Check that came with the printer. 146 If Something Goes Wrong Printer problems 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point.... 2 Click or touch Create a restore point. 3 Select the System Restore button on page 45. Make sure you installed the proper printer drivers as shown in the instructions that the printer has plenty of paper left in time at which the sound system was working properly. Turn the...
... is online, and then turn off the printer. Check that came with the printer. 146 If Something Goes Wrong Printer problems 4 Install the desired Audio driver. 5 Restart your computer, see "Saving system configuration with restore points" on page 157. 1 In the Search field, type Create a restore point.... 2 Click or touch Create a restore point. 3 Select the System Restore button on page 45. Make sure you installed the proper printer drivers as shown in the instructions that the printer has plenty of paper left in time at which the sound system was working properly. Turn the...