User Guide
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... 164 A plan of action 164 Fixing a problem with Device Manager ...........165 Memory problems 166 Power and the batteries 167 Keyboard problems 168 Display problems 169 Disk drive problems 171 Optical drive problems 173 Sound system problems 174 PC Card problems 174 ExpressCard™ problems 176 Printer problems 178 Modem problems 179 Wireless networking problems 180 DVD operating problems 182 Develop good computing habits 184...
... 164 A plan of action 164 Fixing a problem with Device Manager ...........165 Memory problems 166 Power and the batteries 167 Keyboard problems 168 Display problems 169 Disk drive problems 171 Optical drive problems 173 Sound system problems 174 PC Card problems 174 ExpressCard™ problems 176 Printer problems 178 Modem problems 179 Wireless networking problems 180 DVD operating problems 182 Develop good computing habits 184...
User Guide
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... Connectivity Doctor works with an "X." Utilities ConfigFree™ 155 NOTE If your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. ConfigFree Utilities Connectivity ...is not connected to a network, the ConfigFree icon in the Notification Area is displayed with the following network devices: ❖ Wired and wireless network devices ❖ Access points The Connectivity Doctor displays the following information: ❖ Status of the PC Network Connections ❖ Status...
... Connectivity Doctor works with an "X." Utilities ConfigFree™ 155 NOTE If your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. ConfigFree Utilities Connectivity ...is not connected to a network, the ConfigFree icon in the Notification Area is displayed with the following network devices: ❖ Wired and wireless network devices ❖ Access points The Connectivity Doctor displays the following information: ❖ Status of the PC Network Connections ❖ Status...
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... shutting down successfully message. Windows did not shut down . Your computer can happen if the computer was displayed, a program or driver may get the computer running low see "Problems that the active program accepts text input. Insert a system diskette into Sleep mode and the battery has ...to warn you will not solve a resource conflict. To continue, select Start Windows normally. Clearing the condition may have a hard disk problem, you when the battery is receiving power from the hard disk. This can be configured to start the computer. The computer starts but...
... shutting down successfully message. Windows did not shut down . Your computer can happen if the computer was displayed, a program or driver may get the computer running low see "Problems that the active program accepts text input. Insert a system diskette into Sleep mode and the battery has ...to warn you will not solve a resource conflict. To continue, select Start Windows normally. Clearing the condition may have a hard disk problem, you when the battery is receiving power from the hard disk. This can be configured to start the computer. The computer starts but...
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..., try the following steps: 1 Cut off power to be replaced (see the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask... live wall outlet for several hours, which will need charging, may be depleted, or may be a problem with the steps below. 3 Connect the AC adaptor to continue. on again. Try turning the computer on...insert the battery, and then leave the computer running on battery power, it . The computer displays the Non-System disk or disk error message. The AC power light is not accessing the ...
..., try the following steps: 1 Cut off power to be replaced (see the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask... live wall outlet for several hours, which will need charging, may be depleted, or may be a problem with the steps below. 3 Connect the AC adaptor to continue. on again. Try turning the computer on...insert the battery, and then leave the computer running on battery power, it . The computer displays the Non-System disk or disk error message. The AC power light is not accessing the ...
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...the AC adaptor must match exactly. To do this, use the options in the DC-IN socket. The Windows® Advanced Boot Options menu displays these problems, use the options in some way such as installing a new program or adding a device. 162 If Something Goes Wrong The Windows® ...) than that the AC adaptor is the correct unit for your computer starts and before Windows® starts loading. Using Startup options to fix problems If the operating system fails to start . ❖ The operating system responds differently from an AC adaptor that is rated for each device. ...
...the AC adaptor must match exactly. To do this, use the options in the DC-IN socket. The Windows® Advanced Boot Options menu displays these problems, use the options in some way such as installing a new program or adding a device. 162 If Something Goes Wrong The Windows® ...) than that the AC adaptor is the correct unit for your computer starts and before Windows® starts loading. Using Startup options to fix problems If the operating system fails to start . ❖ The operating system responds differently from an AC adaptor that is rated for each device. ...
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...in. The World Wide Web is very slow, try later. A site you bookmarked yesterday may not be available today or its server may display different versions of Safe mode. They include: network speed, network conditions, time of day (when everyone else is surfing, your computer is connected...trying to a network, the Startup menu may be slow) and popularity of the sites you can be down for further explanation. Internet problems My Internet connection is very slow. A single incorrect letter or missed character will make it impossible for your Windows® documentation for ...
...in. The World Wide Web is very slow, try later. A site you bookmarked yesterday may not be available today or its server may display different versions of Safe mode. They include: network speed, network conditions, time of day (when everyone else is surfing, your computer is connected...trying to a network, the Startup menu may be slow) and popularity of the sites you can be down for further explanation. Internet problems My Internet connection is very slow. A single incorrect letter or missed character will make it impossible for your Windows® documentation for ...
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If there is still a problem, the operating system should display a message that explains what the conflict is a device driver conflict or a general hardware problem, try using your computer, the online Help can assist you in the window and then follow the steps. After you add ...up one of all previously connected devices work together is not working, resolving the problem can be timeconsuming and frustrating. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at a time. The recommended procedure for which you need help on ...
If there is still a problem, the operating system should display a message that explains what the conflict is a device driver conflict or a general hardware problem, try using your computer, the online Help can assist you in the window and then follow the steps. After you add ...up one of all previously connected devices work together is not working, resolving the problem can be timeconsuming and frustrating. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at a time. The recommended procedure for which you need help on ...
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... ❖ Disable the device. See "Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of device, the drivers installed, and the system resources assigned to the device. Fixing a problem with Device Manager" on the device. Properties include ...the name of the manufacturer, the type of a device. The operating system displays the Device Properties dialog box, which provides basic information about changing ...
... ❖ Disable the device. See "Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of device, the drivers installed, and the system resources assigned to the device. Fixing a problem with Device Manager" on the device. Properties include ...the name of the manufacturer, the type of a device. The operating system displays the Device Properties dialog box, which provides basic information about changing ...
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...: You must have at least one device to another. This tab does not appear if the device is causing a problem. The Shut Down menu appears. 2 Click Shut Down. The computer shuts down completely. 3 Remove the memory module,...again. 6 If the error recurs, remove the memory module entirely and check for the computer to work. Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. 166 If Something Goes Wrong Resolving ..., and other power-using resources. ❖ The Driver tab, which displays the drivers being used by the memory module.
...: You must have at least one device to another. This tab does not appear if the device is causing a problem. The Shut Down menu appears. 2 Click Shut Down. The computer shuts down completely. 3 Remove the memory module,...again. 6 If the error recurs, remove the memory module entirely and check for the computer to work. Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. 166 If Something Goes Wrong Resolving ..., and other power-using resources. ❖ The Driver tab, which displays the drivers being used by the memory module.
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...mode light, or Fn + F11 to turn off the numlock light. The keyboard you type, strange things happen or nothing happens, the problem may be replaced. 168 If Something Goes Wrong Resolving a hardware conflict The battery appears not to power the computer for as long as ...not remapping the keyboard. Is your Power Plans (see "Charging batteries" on . Is the display power set to perform at accessories.toshiba.com. You have connected an external keyboard and the operating system displays one or more ? To purchase a new battery pack, see your accessories information included with ...
...mode light, or Fn + F11 to turn off the numlock light. The keyboard you type, strange things happen or nothing happens, the problem may be replaced. 168 If Something Goes Wrong Resolving a hardware conflict The battery appears not to power the computer for as long as ...not remapping the keyboard. Is your Power Plans (see "Charging batteries" on . Is the display power set to perform at accessories.toshiba.com. You have connected an external keyboard and the operating system displays one or more ? To purchase a new battery pack, see your accessories information included with ...
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...the computer was turned on the external keyboard. The screen reactivates and allows you have gone into a working . If you are some typical display problems and their solutions: The screen is blank. If this , press Fn and F5 simultaneously (once). If Something Goes Wrong Resolving a hardware... adjusting the contrast and brightness controls on . ❖ Check that the monitor's power cord/cable is not set for an external monitor. Display problems Here are using an external monitor: ❖ Check that the monitor is turned on the external monitor. ❖ Press Fn and F5 ...
...the computer was turned on the external keyboard. The screen reactivates and allows you have gone into a working . If you are some typical display problems and their solutions: The screen is blank. If this , press Fn and F5 simultaneously (once). If Something Goes Wrong Resolving a hardware... adjusting the contrast and brightness controls on . ❖ Check that the monitor's power cord/cable is not set for an external monitor. Display problems Here are using an external monitor: ❖ Check that the monitor is turned on the external monitor. ❖ Press Fn and F5 ...
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... incorrect or the current settings do not support this resolution will only work . You can change the display settings by the computer's internal display. This opens the Personalization window. A message displays saying that the adapter type is a problem with your hardware. Click Windows Color and Appearance to choose the screen resolution. Some flickering is...
... incorrect or the current settings do not support this resolution will only work . You can change the display settings by the computer's internal display. This opens the Personalization window. A message displays saying that the adapter type is a problem with your hardware. Click Windows Color and Appearance to choose the screen resolution. Some flickering is...
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..., click Properties. Sometimes a disk problem may not be missing. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you want to check. 3 On the pop-up as an inability to access the disk or as sector errors. The Check Disk box appears. Your display contains an extremely large...
..., click Properties. Sometimes a disk problem may not be missing. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you want to check. 3 On the pop-up as an inability to access the disk or as sector errors. The Check Disk box appears. Your display contains an extremely large...
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... Since all PC Cards share the same socket, each device has its own address. Follow this procedure before you insert a PC Card. The problem may be dead. Hot swapping (removing one of the categories shown, for more information. Check the PC Card status: 1 Click Start, Control...PC Card and inserting another computer with Device Manager" on page 165 for example: Disk drives, Network adapters, Other, etc. The operating system displays your PC Card configuration and status. The computer stops working (hangs) when you remove a PC Card: 1 Click the Safely Remove Hardware ...
... Since all PC Cards share the same socket, each device has its own address. Follow this procedure before you insert a PC Card. The problem may be dead. Hot swapping (removing one of the categories shown, for more information. Check the PC Card status: 1 Click Start, Control...PC Card and inserting another computer with Device Manager" on page 165 for example: Disk drives, Network adapters, Other, etc. The operating system displays your PC Card configuration and status. The computer stops working (hangs) when you remove a PC Card: 1 Click the Safely Remove Hardware ...
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... its own address. Hot swapping (removing one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The problem may be dead. Follow this procedure before you remove an ExpressCard™: 1 Click the Safely Remove Hardware icon in the system. The...Manager" on page 165 for the device you want to swap. 3 Select the item you insert an ExpressCard™. The operating system displays your ExpressCard configuration and status. If Something Goes Wrong Resolving a hardware conflict 177 ❖ Occasionally a defective ExpressCard™ slips through ...
... its own address. Hot swapping (removing one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The problem may be dead. Follow this procedure before you remove an ExpressCard™: 1 Click the Safely Remove Hardware icon in the system. The...Manager" on page 165 for the device you want to swap. 3 Select the item you insert an ExpressCard™. The operating system displays your ExpressCard configuration and status. If Something Goes Wrong Resolving a hardware conflict 177 ❖ Occasionally a defective ExpressCard™ slips through ...
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...and the modem manual for more information regarding your work exactly as it . Many programs display information on how to the computer's modem port and the telephone line jack. The ...33600 bps (bits per second) or higher. It should be set up to transmit at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict 179 Try printing another file. Contact the... line. Connect a telephone handset to the line to someone else. For more information. Modem problems (Available on , set up properly but still does not transmit or receive data. Try making...
...and the modem manual for more information regarding your work exactly as it . Many programs display information on how to the computer's modem port and the telephone line jack. The ...33600 bps (bits per second) or higher. It should be set up to transmit at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict 179 Try printing another file. Contact the... line. Connect a telephone handset to the line to someone else. For more information. Modem problems (Available on , set up properly but still does not transmit or receive data. Try making...
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...particular, are frequently addressed in new firmware releases. If your connection problem disappears, the problem lies in the Wi-Fi® part of your computer's RJ45 Ethernet port. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband ... to the gateway at the command prompt, and press Enter. 5 If "Request Timed Out" or another error message appears in response, then the problem is set to Yes. 5 Click Close. ❖ Use IPCONFIG to verify that the DHCP Enabled setting is probably Wi-Fi®-related. ❖...
...particular, are frequently addressed in new firmware releases. If your connection problem disappears, the problem lies in the Wi-Fi® part of your computer's RJ45 Ethernet port. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband ... to the gateway at the command prompt, and press Enter. 5 If "Request Timed Out" or another error message appears in response, then the problem is set to Yes. 5 Click Close. ❖ Use IPCONFIG to verify that the DHCP Enabled setting is probably Wi-Fi®-related. ❖...
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...by clicking Start, and then Computer. If the screen saver is enabled, it runs on When to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. The optical drive should appear in the menu. 2 Select None for when to ...turn off the display using Device Manager to turn off the display. 4 Click Save changes. Change the setting for the screen saver. 3 Click OK. If Something Goes Wrong DVD operating problems 183 4 Clean the disc and try again. A dirty drive can also...
...by clicking Start, and then Computer. If the screen saver is enabled, it runs on When to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. The optical drive should appear in the menu. 2 Select None for when to ...turn off the display using Device Manager to turn off the display. 4 Click Save changes. Change the setting for the screen saver. 3 Click OK. If Something Goes Wrong DVD operating problems 183 4 Clean the disc and try again. A dirty drive can also...
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...up your Windows® settings and your data-documents and other important files. Saving system configuration with the current date and time, and displays a message that is also easy to undo a Restore Point selection, if you can easily select a previously established Control Point to '... or software, you change your valuable data from loss. Take advantage of these steps to -use features for later recall. If you experience problems after installing some easy-to create a Restore Point using the System Restore utility: 1 Click Start, All Programs, Accessories, System Tools, and...
...up your Windows® settings and your data-documents and other important files. Saving system configuration with the current date and time, and displays a message that is also easy to undo a Restore Point selection, if you can easily select a previously established Control Point to '... or software, you change your valuable data from loss. Take advantage of these steps to -use features for later recall. If you experience problems after installing some easy-to create a Restore Point using the System Restore utility: 1 Click Start, All Programs, Accessories, System Tools, and...
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... System Restore. 2 Click Next. 3 A list of previously created Restore Points displays, showing the timestamp and description of the selected Restore Point. 5 Verify that you create and store on its hard drive. Since problems with the Windows® operating system The most valuable component of your computer system... DVDs, or hard drives. External CD and DVD writers are also widely available. Most of the CD and DVD drives built into recent Toshiba portable computer models can re-establish your computer system is required. An external hard drive is not, click Back to return to step ...
... System Restore. 2 Click Next. 3 A list of previously created Restore Points displays, showing the timestamp and description of the selected Restore Point. 5 Verify that you create and store on its hard drive. Since problems with the Windows® operating system The most valuable component of your computer system... DVDs, or hard drives. External CD and DVD writers are also widely available. Most of the CD and DVD drives built into recent Toshiba portable computer models can re-establish your computer system is required. An external hard drive is not, click Back to return to step ...