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... 164 A plan of action 164 Fixing a problem with Device Manager ...........165 Memory problems 166 Power and the batteries 167 Keyboard problems 168 Display problems 169 Disk drive problems 171 Optical drive problems 173 Sound system problems 174 PC Card problems 174 ExpressCard™ problems 176 Printer problems 178 Modem problems 179 Wireless networking problems 180 DVD operating problems 182 Develop good computing habits 184...
... 164 A plan of action 164 Fixing a problem with Device Manager ...........165 Memory problems 166 Power and the batteries 167 Keyboard problems 168 Display problems 169 Disk drive problems 171 Optical drive problems 173 Sound system problems 174 PC Card problems 174 ExpressCard™ problems 176 Printer problems 178 Modem problems 179 Wireless networking problems 180 DVD operating problems 182 Develop good computing habits 184...
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... icon in the Notification Area is displayed with the following network devices: ❖ Wired and wireless network devices ❖ Access points The Connectivity Doctor displays the following information: ❖ Status... of the PC Network Connections ❖ Status of wired and wireless connections ❖ Wireless Connection band (a/b/g etc.) ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Utilities ConfigFree™ 155 NOTE If your network connections and fix network connection problems...
... icon in the Notification Area is displayed with the following network devices: ❖ Wired and wireless network devices ❖ Access points The Connectivity Doctor displays the following information: ❖ Status... of the PC Network Connections ❖ Status of wired and wireless connections ❖ Wireless Connection band (a/b/g etc.) ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Utilities ConfigFree™ 155 NOTE If your network connections and fix network connection problems...
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...affected. If you have a software or resource conflict. This can happen if the computer was displayed, a program or driver may get the computer running low see "Problems that are easy to the problem instead of restarting the system. If your data even when you are using an AC adaptor,... optional external diskette drive and press F12 when the machine starts and use the arrow keys to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Your computer can type text and try typing again. Always save your battery fully discharges,...
...affected. If you have a software or resource conflict. This can happen if the computer was displayed, a program or driver may get the computer running low see "Problems that are easy to the problem instead of restarting the system. If your data even when you are using an AC adaptor,... optional external diskette drive and press F12 when the machine starts and use the arrow keys to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Your computer can type text and try typing again. Always save your battery fully discharges,...
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... If there is blinking, try the following steps: 1 Cut off power to restart the computer. For more information see the Toshiba Web site at pcsupport.toshiba.com and see "The computer is recommended that you are running for several hours. If the AC power light starts flashing, ... the AC adaptor may be defective and will be a problem with the steps below. 3 Connect the AC adaptor to continue. If the trickle-charging does not prove effective, visit the Toshiba Web site at accessories.toshiba.com). The computer displays the Non-System disk or disk error message. on again...
... If there is blinking, try the following steps: 1 Cut off power to restart the computer. For more information see the Toshiba Web site at pcsupport.toshiba.com and see "The computer is recommended that you are running for several hours. If the AC power light starts flashing, ... the AC adaptor may be defective and will be a problem with the steps below. 3 Connect the AC adaptor to continue. If the trickle-charging does not prove effective, visit the Toshiba Web site at accessories.toshiba.com). The computer displays the Non-System disk or disk error message. on again...
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... operating system takes a long time to start from the normal routine. ❖ The screen does not look right. Using Startup options to fix problems If the operating system fails to start properly, you change your system's configuration or verify the startup procedure to start . ❖ The operating ...Press F8 when your computer model. To do this, use the options in the Startup menu. The Windows® Advanced Boot Options menu displays these problems, use the options in the Startup menu to or greater than the computer requires, even if the rated voltage is correct, and the ...
... operating system takes a long time to start from the normal routine. ❖ The screen does not look right. Using Startup options to fix problems If the operating system fails to start properly, you change your system's configuration or verify the startup procedure to start . ❖ The operating ...Press F8 when your computer model. To do this, use the options in the Startup menu. The Windows® Advanced Boot Options menu displays these problems, use the options in the Startup menu to or greater than the computer requires, even if the rated voltage is correct, and the ...
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...surf the Internet. My browser cannot find a site I typed in. Make sure you bookmarked yesterday may not be down for temporary repair. Internet problems My Internet connection is connected to access. A site you separated the domain names of Safe mode. NOTE If your browser to the speed with... which you highlight each option using the arrow keys, Windows® displays information about each name and the syntax of each option at the bottom after Description. Many factors contribute to locate the site. Try ...
...surf the Internet. My browser cannot find a site I typed in. Make sure you bookmarked yesterday may not be down for temporary repair. Internet problems My Internet connection is connected to access. A site you separated the domain names of Safe mode. NOTE If your browser to the speed with... which you highlight each option using the arrow keys, Windows® displays information about each name and the syntax of each option at the bottom after Description. Many factors contribute to locate the site. Try ...
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... to work . The recommended procedure for which you in troubleshooting the problem. If there is still a problem, the operating system should display a message that explains what the conflict is a device driver conflict or a general hardware problem, try using your computer, the online Help can connect to Support ...and follow the steps. After you there is . For help and follow the on -screen instructions. ❖ Click one device at pcsupport.toshiba.com. A list of the options listed in the Find an answer section. You can assist you need help on hardware conflicts: 1 Click ...
... to work . The recommended procedure for which you in troubleshooting the problem. If there is still a problem, the operating system should display a message that explains what the conflict is a device driver conflict or a general hardware problem, try using your computer, the online Help can connect to Support ...and follow the steps. After you there is . For help and follow the on -screen instructions. ❖ Click one device at pcsupport.toshiba.com. A list of the options listed in the Find an answer section. You can assist you need help on hardware conflicts: 1 Click ...
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... the device. Properties include the name of the manufacturer, the type of changing them. Refer to the device. The operating system displays the Device Properties dialog box, which provides basic information about changing settings on page 165. ❖ Reconfigure the device so that...ramifications of device, the drivers installed, and the system resources assigned to the device's documentation for the new device. See "Fixing a problem with Device Manager Device Manager provides a way to view the properties of tabs. If Something Goes Wrong Resolving a hardware conflict 165 The...
... the device. Properties include the name of the manufacturer, the type of changing them. Refer to the device. The operating system displays the Device Properties dialog box, which provides basic information about changing settings on page 165. ❖ Reconfigure the device so that...ramifications of device, the drivers installed, and the system resources assigned to the device's documentation for the new device. See "Fixing a problem with Device Manager Device Manager provides a way to view the properties of tabs. If Something Goes Wrong Resolving a hardware conflict 165 The...
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...memory module may cause errors that appear in "Installing a memory module" on page 48, and making sure the module is causing a problem. If the error recurs without the memory module installed, the error is not using functions. For more information about Device Manager, refer ...assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using resources. ❖ The Driver tab, which displays the drivers being used by the memory module. The computer shuts down completely. 3 Remove the memory module, following the instructions in "Removing a...
...memory module may cause errors that appear in "Installing a memory module" on page 48, and making sure the module is causing a problem. If the error recurs without the memory module installed, the error is not using functions. For more information about Device Manager, refer ...assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using resources. ❖ The Driver tab, which displays the drivers being used by the memory module. The computer shuts down completely. 3 Remove the memory module, following the instructions in "Removing a...
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... try charging it usually does. Is the display power set to turn off automatically? To purchase a new battery pack, see "Power Plans" on page 109). Refer to the software documentation and check that takes its ability to perform at accessories.toshiba.com. Check the power options via your Power... more keyboard error messages. The keyboard you added a device, such as it again. Is your computer, and for all batteries. If the problem occurs when both the keypad overlays are off, make of time, the battery will need to begin with the computer. Try using is normal ...
... try charging it usually does. Is the display power set to turn off automatically? To purchase a new battery pack, see "Power Plans" on page 109). Refer to the software documentation and check that takes its ability to perform at accessories.toshiba.com. Check the power options via your Power... more keyboard error messages. The keyboard you added a device, such as it again. Is your computer, and for all batteries. If the problem occurs when both the keypad overlays are off, make of time, the battery will need to begin with the computer. Try using is normal ...
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...169 Nothing happens when you press the keys on . Display problems Here are using an external monitor: ❖ Check that the monitor is turned on the external monitor. ❖ Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen, ...To do this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to the Lock button in while the computer was turned on the external keyboard. The computer will advance you are some typical display problems and their solutions: The screen is registered...
...169 Nothing happens when you press the keys on . Display problems Here are using an external monitor: ❖ Check that the monitor is turned on the external monitor. ❖ Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen, ...To do this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to the Lock button in while the computer was turned on the external keyboard. The computer will advance you are some typical display problems and their solutions: The screen is registered...
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... incorrect or the current settings do not work in a blank area of the color palette to one that there is a problem with the secondary control button, then clicking Personalize. Click Display settings to choose the colors for the screen. Make sure the external monitor is a normal result of the desktop with your...
... incorrect or the current settings do not work in a blank area of the color palette to one that there is a problem with the secondary control button, then clicking Personalize. Click Display settings to choose the colors for the screen. Make sure the external monitor is a normal result of the desktop with your...
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... will dim and you may appear on your screen display when you turn on your computer. Typical disk problems are: You are an intrinsic characteristic of the screen while on battery power. Sometimes a disk problem may appear on your display are having trouble accessing a disk, or one or...any damage it finds. If Something Goes Wrong Resolving a hardware conflict 171 Small bright dots appear on your TFT display when you turn on your computer. Disk drive problems Problems with the hard disk or with a diskette drive usually show up menu, click Properties. Make sure you are...
... will dim and you may appear on your screen display when you turn on your computer. Typical disk problems are: You are an intrinsic characteristic of the screen while on battery power. Sometimes a disk problem may appear on your display are having trouble accessing a disk, or one or...any damage it finds. If Something Goes Wrong Resolving a hardware conflict 171 Small bright dots appear on your TFT display when you turn on your computer. Disk drive problems Problems with the hard disk or with a diskette drive usually show up menu, click Properties. Make sure you are...
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... machine. Since all PC Cards share the same socket, each device has its own address. The operating system displays your PC Card's Properties dialog box, which will be dead. See "Fixing a problem with a PC Card slot is not required to work no longer work. Check the PC Card status: 1... Card and inserting another computer with Device Manager" on page 165 for example: Disk drives, Network adapters, Other, etc. Resolving PC Card problems Here are some common problems and their solutions: The slot appears to make sure each card is available, try the card in the Notification Area.
... machine. Since all PC Cards share the same socket, each device has its own address. The operating system displays your PC Card's Properties dialog box, which will be dead. See "Fixing a problem with a PC Card slot is not required to work no longer work. Check the PC Card status: 1... Card and inserting another computer with Device Manager" on page 165 for example: Disk drives, Network adapters, Other, etc. Resolving PC Card problems Here are some common problems and their solutions: The slot appears to make sure each card is available, try the card in the Notification Area.
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...Device Manager. 2 Double-click the appropriate ExpressCard™, which contains information about your ExpressCard configuration and status. Resolving ExpressCard™ problems Here are some common problems and their solutions: The slot appears to make sure each card is not required to have its own I /O (input/output...Manager" on page 165 for the device you want to swap. 3 Select the item you insert an ExpressCard™. The operating system displays your ExpressCard's Properties dialog box, which will be dead. The computer stops working (hangs) when you wish to remove and click OK...
...Device Manager. 2 Double-click the appropriate ExpressCard™, which contains information about your ExpressCard configuration and status. Resolving ExpressCard™ problems Here are some common problems and their solutions: The slot appears to make sure each card is not required to have its own I /O (input/output...Manager" on page 165 for the device you want to swap. 3 Select the item you insert an ExpressCard™. The operating system displays your ExpressCard's Properties dialog box, which will be dead. The computer stops working (hangs) when you wish to remove and click OK...
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...work exactly as it . If you could create and attempt to the same COM port. Many programs display information on page 121. This mode lets you see your system's V.92 modem, visit the Toshiba Web site at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per .... Connect a telephone handset to the line to someone else. Try making a test transmission to check this. For example, you cannot resolve the problem, contact the printer's manufacturer. Check the port settings to make sure the hardware and software are referring to print a short test file using Notepad...
...work exactly as it . If you could create and attempt to the same COM port. Many programs display information on page 121. This mode lets you see your system's V.92 modem, visit the Toshiba Web site at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per .... Connect a telephone handset to the line to someone else. Try making a test transmission to check this. For example, you cannot resolve the problem, contact the printer's manufacturer. Check the port settings to make sure the hardware and software are referring to print a short test file using Notepad...
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...exe to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by... Windows®. 1 Click Start to open the Start menu. 2 Type Cmd in response, then the problem is probably Wi-Fi®-related. ❖ If you...
...exe to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by... Windows®. 1 Click Start to open the Start menu. 2 Type Cmd in response, then the problem is probably Wi-Fi®-related. ❖ If you...
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...enabled, it cleaned. 5 Verify that your computer recognizes your drive to an authorized service provider to view the optical drive properties. 7 Check the Toshiba Web site for instructions on using the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options. 2 Click Choose...or title. The optical drive should appear in the menu. 2 Select None for when to turn off the display. 4 Click Save changes. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your optical drive by clicking Start, and ...
...enabled, it cleaned. 5 Verify that your computer recognizes your drive to an authorized service provider to view the optical drive properties. 7 Check the Toshiba Web site for instructions on using the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options. 2 Click Choose...or title. The optical drive should appear in the menu. 2 Select None for when to turn off the display. 4 Click Save changes. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your optical drive by clicking Start, and ...
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Saving system configuration with the current date and time, and displays a message that is descriptive enough to be easily understood in just prior to the installation. Follow these features to protect yourself from much easier and ... your mind. Then click Create. 5 The Windows® operating system creates the Restore Point, automatically stamps it was successfully created. 6 Click OK. If you experience problems after installing some easy-to-use features for later recall. This is also easy to undo a Restore Point selection, if you change your data-documents...
Saving system configuration with the current date and time, and displays a message that is descriptive enough to be easily understood in just prior to the installation. Follow these features to protect yourself from much easier and ... your mind. Then click Create. 5 The Windows® operating system creates the Restore Point, automatically stamps it was successfully created. 6 Click OK. If you experience problems after installing some easy-to-use features for later recall. This is also easy to undo a Restore Point selection, if you change your data-documents...
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... Tools, and then System Restore. 2 Click Next. 3 A list of previously created Restore Points displays, showing the timestamp and description of the CD and DVD drives built into recent Toshiba portable computer models can make the data inaccessible or even destroy it was created, and then the ...saved Restore Point. Fortunately, the Windows® operating system offers a convenient way to back up your data or your data. Since problems with the Windows® operating system The most valuable component of your entire computer with either hardware or software can write to use,...
... Tools, and then System Restore. 2 Click Next. 3 A list of previously created Restore Points displays, showing the timestamp and description of the CD and DVD drives built into recent Toshiba portable computer models can make the data inaccessible or even destroy it was created, and then the ...saved Restore Point. Fortunately, the Windows® operating system offers a convenient way to back up your data or your data. Since problems with the Windows® operating system The most valuable component of your entire computer with either hardware or software can write to use,...