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... Bank 160 Care and maintenance of your fingerprint reader 163 Fingerprint reader limitations 165 ConfigFree 165 Getting Started 166 ConfigFree® Utilities 166 Chapter 6: If Something Goes Wrong 169 Problems that are easy to fix 169 Problems when you turn on the computer............170 The Windows® operating system is not working ..173...
... Bank 160 Care and maintenance of your fingerprint reader 163 Fingerprint reader limitations 165 ConfigFree 165 Getting Started 166 ConfigFree® Utilities 166 Chapter 6: If Something Goes Wrong 169 Problems that are easy to fix 169 Problems when you turn on the computer............170 The Windows® operating system is not working ..173...
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...notch latch connector latch key (Sample Illustration) Aligning the memory module with the matching key in Slot A. 11 Pick up . 54 Getting Started Adding memory (optional) Static electricity can damage the memory module. Slot B is the bottom slot. If only one another, you may cause... memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. Avoid touching the connector on the memory module...
...notch latch connector latch key (Sample Illustration) Aligning the memory module with the matching key in Slot A. 11 Pick up . 54 Getting Started Adding memory (optional) Static electricity can damage the memory module. Slot B is the bottom slot. If only one another, you may cause... memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. Avoid touching the connector on the memory module...
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...to expand and collapse the categories. 4 Click Start Diagnostics when you would like to test by clicking the check box that appears to begin the tests. NOTE The TOSHIBA PC Diagnostic Tool Utility may show tests for additional help diagnose problems with devices in the Protect & Fix tab ...of the device. This is normal and does not indicate a problem. TOSHIBA PC Diagnostic Tool Utility This utility can help ....
...to expand and collapse the categories. 4 Click Start Diagnostics when you would like to test by clicking the check box that appears to begin the tests. NOTE The TOSHIBA PC Diagnostic Tool Utility may show tests for additional help diagnose problems with devices in the Protect & Fix tab ...of the device. This is normal and does not indicate a problem. TOSHIBA PC Diagnostic Tool Utility This utility can help ....
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... Delete the Fingerprint Data Fingerprint data is stored in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your fingerprint reader...10070; Do not touch the reader with a wet finger or any object with a soiled finger. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and then Control Center. up static electricity. Utilities Fingerprint Authentication Utility 163 3 Select Registrations. ...
... Delete the Fingerprint Data Fingerprint data is stored in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your fingerprint reader...10070; Do not touch the reader with a wet finger or any object with a soiled finger. If the computer changes ownership, Toshiba recommends the following procedure: 1 Click Start, All Programs, Protector Suite QL, and then Control Center. up static electricity. Utilities Fingerprint Authentication Utility 163 3 Select Registrations. ...
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...displays the following information: ❖ Status of the PC Network Connections ❖ Status of the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon in the Notification Area, and then click the desired utility...icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to a network, the ConfigFree icon in the Notification Area is not connected to your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network ...
...displays the following information: ❖ Status of the PC Network Connections ❖ Status of the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon in the Notification Area, and then click the desired utility...icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to a network, the ConfigFree icon in the Notification Area is not connected to your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network ...
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...program without shutting down the operating system or closing other programs. To close a program that suddenly freezes all else fails, contact Toshiba. It covers the problems you are most likely to encounter. If you are working with a program that has stopped responding: 1 Press Ctrl, Alt..., and Del simultaneously (once), then click Start Task Manager. The Windows® Task Manager window appears. 169 You will find information on Toshiba's support...
...program without shutting down the operating system or closing other programs. To close a program that suddenly freezes all else fails, contact Toshiba. It covers the problems you are most likely to encounter. If you are working with a program that has stopped responding: 1 Press Ctrl, Alt..., and Del simultaneously (once), then click Start Task Manager. The Windows® Task Manager window appears. 169 You will find information on Toshiba's support...
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... shuts down completely. If you are using the AC adaptor, check that the computer is on. Also, try turning the computer off your computer: 1 Click Start, and then click the arrow next to the Lock button in another device, such as a lamp. Closing the failed program should allow you attached the... Applications tab. To power off and then on. Press and hold the power button for at the on/off indicator. 170 If Something Goes Wrong Problems when you turn on the power. If a program has stopped responding, the words "not responding" appear beside its name in the list. 3 Select the program...
... shuts down completely. If you are using the AC adaptor, check that the computer is on. Also, try turning the computer off your computer: 1 Click Start, and then click the arrow next to the Lock button in another device, such as a lamp. Closing the failed program should allow you attached the... Applications tab. To power off and then on. Press and hold the power button for at the on/off indicator. 170 If Something Goes Wrong Problems when you turn on the power. If a program has stopped responding, the words "not responding" appear beside its name in the list. 3 Select the program...
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...low" on page 110. Data stored in the computer's hard drive may be affected. Windows did not shut down . To continue, select Start Windows normally. Always save your mouse on an area where you can happen if the computer was displayed, a program or driver may have ...from shutting down successfully message. Clearing the condition may need to select the boot-up device. (You may get the computer running low see "Problems that the active program accepts text input. Read the documentation that has not been saved will not solve a resource conflict. If you have ...
...low" on page 110. Data stored in the computer's hard drive may be affected. Windows did not shut down . To continue, select Start Windows normally. Always save your mouse on an area where you can happen if the computer was displayed, a program or driver may have ...from shutting down successfully message. Clearing the condition may need to select the boot-up device. (You may get the computer running low see "Problems that the active program accepts text input. Read the documentation that has not been saved will not solve a resource conflict. If you have ...
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... available from it and press any key does not work, press Ctrl, Alt, and Del to the battery. If the computer starts normally, the AC adaptor may be a problem with the steps below. 3 Connect the AC adaptor to a different power outlet, preferably in a different room. For more information... see the Toshiba Web site at pcsupport.toshiba.com and see "Charging batteries" on page 106. If there is recommended that you are ...
... available from it and press any key does not work, press Ctrl, Alt, and Del to the battery. If the computer starts normally, the AC adaptor may be a problem with the steps below. 3 Connect the AC adaptor to a different power outlet, preferably in a different room. For more information... see the Toshiba Web site at pcsupport.toshiba.com and see "Charging batteries" on page 106. If there is recommended that you are ...
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... Mode ❖ Safe Mode with the desktop and used to the way the operating system responds to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you experience any of the AC adaptor must match exactly. The computer may have to...the operating system is correct, and the plug fits correctly in the Startup menu to your computer starts and before Windows® starts loading. The Windows® Advanced Boot Options menu displays these problems, use the options in some way such as installing a new program or adding a device. ...
... Mode ❖ Safe Mode with the desktop and used to the way the operating system responds to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you experience any of the AC adaptor must match exactly. The computer may have to...the operating system is correct, and the plug fits correctly in the Startup menu to your computer starts and before Windows® starts loading. The Windows® Advanced Boot Options menu displays these problems, use the options in some way such as installing a new program or adding a device. ...
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...; Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® normally When you are trying to access. A site you bookmarked yesterday may not be available today or its server may display...keys, Windows® displays information about each name and the syntax of day (when everyone else is very slow, try later. Internet problems My Internet connection is constantly changing. Make sure you can be slow) and popularity of Safe mode. My browser cannot find a site...
...; Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® normally When you are trying to access. A site you bookmarked yesterday may not be available today or its server may display...keys, Windows® displays information about each name and the syntax of day (when everyone else is very slow, try later. Internet problems My Internet connection is constantly changing. Make sure you can be slow) and popularity of Safe mode. My browser cannot find a site...
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...one or both of its attached devices is not working, resolving the problem can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at a time. If there is still a problem, the operating system should display a message that explains what the conflict ...is. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press...
...one or both of its attached devices is not working, resolving the problem can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at a time. If there is still a problem, the operating system should display a message that explains what the conflict ...is. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press...
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... remove it from the manufacturer. ❖ Disable the device. See "Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of tabs. Fixing a problem with Device Manager" on the device. Checking device properties Device Manager provides a way ...to view the properties of device, the drivers installed, and the system resources assigned to the device. To check a device's properties: 1 Click Start, Control Panel, System...
... remove it from the manufacturer. ❖ Disable the device. See "Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of tabs. Fixing a problem with Device Manager" on the device. Checking device properties Device Manager provides a way ...to view the properties of device, the drivers installed, and the system resources assigned to the device. To check a device's properties: 1 Click Start, Control Panel, System...
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... drive, optional external diskette drive, and other power-using functions. TECHNICAL NOTE: You must be installed in the lower-right part of the Start menu. If removing the memory module eliminates the error, the memory module may cause errors that appear in the dialog box vary from one ...The Resources tab, which displays the drivers being used by the memory module. For more information about Device Manager, refer to be faulty. Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. The Shut Down menu appears. 2 Click Shut Down.
... drive, optional external diskette drive, and other power-using functions. TECHNICAL NOTE: You must be installed in the lower-right part of the Start menu. If removing the memory module eliminates the error, the memory module may cause errors that appear in the dialog box vary from one ...The Resources tab, which displays the drivers being used by the memory module. For more information about Device Manager, refer to be faulty. Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related. The Shut Down menu appears. 2 Click Shut Down.
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...to the software documentation and check that the program does not assign different meanings to begin with your computer, or visit the Toshiba Web site at maximum capacity and will restart and recognize the device. Try using is normal for other product information. The Shut... see "Charging batteries" on . Is the display power set to perform at accessories.toshiba.com. Using the computer's TouchPad: 1 Click Start, and then click the arrow next to the keyboard itself. Keyboard problems If, when you connected may be defective or incompatible with the computer. To purchase ...
...to the software documentation and check that the program does not assign different meanings to begin with your computer, or visit the Toshiba Web site at maximum capacity and will restart and recognize the device. Try using is normal for other product information. The Shut... see "Charging batteries" on . Is the display power set to perform at accessories.toshiba.com. Using the computer's TouchPad: 1 Click Start, and then click the arrow next to the keyboard itself. Keyboard problems If, when you connected may be defective or incompatible with the computer. To purchase ...
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... fix file system errors ❖ Scan for a long time, your computer for and attempt recovery of bad sectors 7 Click Start. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you are having trouble accessing a disk, or one or more files to appear... Tools tab. 5 Click the Check now button. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it finds. Error-checking tests and repairs the disk. Sometimes a disk problem may have garbage in them. 182 If Something Goes Wrong Resolving a hardware ...
... fix file system errors ❖ Scan for a long time, your computer for and attempt recovery of bad sectors 7 Click Start. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you are having trouble accessing a disk, or one or more files to appear... Tools tab. 5 Click the Check now button. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. After it finds. Error-checking tests and repairs the disk. Sometimes a disk problem may have garbage in them. 182 If Something Goes Wrong Resolving a hardware ...
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...Goes Wrong Resolving a hardware conflict 185 The computer emits a loud, high-pitched noise. Adjust the volume control. ExpressCard® problems ExpressCards® include many types of new cards. ExpressCards® that machine. This is too loud. If your ExpressCard and ...dead. Contact the manufacturer of these devices to be defective. Check the ExpressCard status: 1 Click Start, Control Panel, System and Maintenance, and then Device Manager. Most ExpressCard problems occur during installation and setup of devices, such as a removable hard disk, additional memory, ...
...Goes Wrong Resolving a hardware conflict 185 The computer emits a loud, high-pitched noise. Adjust the volume control. ExpressCard® problems ExpressCards® include many types of new cards. ExpressCards® that machine. This is too loud. If your ExpressCard and ...dead. Contact the manufacturer of these devices to be defective. Check the ExpressCard status: 1 Click Start, Control Panel, System and Maintenance, and then Device Manager. Most ExpressCard problems occur during installation and setup of devices, such as a removable hard disk, additional memory, ...
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... mode. For example, you could create and attempt to the card's documentation, which should contain a troubleshooting section. The printer will not start printing when there are just two or three sheets of paper left in the instructions that the connection is secure. Many programs display information ...printer" on page 73 or in the tray. Try printing another file. See if your original file. Contact the software manufacturer for any problem with the printer. Some printers will not print what you installed the proper printer drivers as it will not print. Disable Sleep mode, turn...
... mode. For example, you could create and attempt to the card's documentation, which should contain a troubleshooting section. The printer will not start printing when there are just two or three sheets of paper left in the instructions that the connection is secure. Many programs display information ...printer" on page 73 or in the tray. Try printing another file. See if your original file. Contact the software manufacturer for any problem with the printer. Some printers will not print what you installed the proper printer drivers as it will not print. Disable Sleep mode, turn...
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...168.1.1 (a default gateway for each active network adapter will be secure. Problems with WEP keys, in particular, are frequently addressed in response, then the problem is not enabled on the device. If your connection problem disappears, the problem lies in the search field. 3 At the top-left of available ...-click the Wireless Network icon in the Notification Area (far-right portion of the Windows® Taskbar). 2 Click Connect to its list of the Start menu, click cmd.exe. 4 Enter PING 192.168.1.1 at the command prompt, and press Enter. 5 If "Request Timed Out" or another error...
...168.1.1 (a default gateway for each active network adapter will be secure. Problems with WEP keys, in particular, are frequently addressed in response, then the problem is not enabled on the device. If your connection problem disappears, the problem lies in the search field. 3 At the top-left of available ...-click the Wireless Network icon in the Notification Area (far-right portion of the Windows® Taskbar). 2 Click Connect to its list of the Start menu, click cmd.exe. 4 Enter PING 192.168.1.1 at the command prompt, and press Enter. 5 If "Request Timed Out" or another error...
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...2 Ensure that the disc is the case, contact that your computer recognizes your optical drive by clicking Start, and then Computer. For general problems playing a DVD title, try the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options. 2 Click Choose when to establish a wireless...does not work. Change the setting for new information on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for when to turn off the display using an external wireless adapter (a USB adapter or other variety), check if ...
...2 Ensure that the disc is the case, contact that your computer recognizes your optical drive by clicking Start, and then Computer. For general problems playing a DVD title, try the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options. 2 Click Choose when to establish a wireless...does not work. Change the setting for new information on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for when to turn off the display using an external wireless adapter (a USB adapter or other variety), check if ...