Help Guide
Page 4
... press the power button on the remote control or the TV 215 Connected devices...148 No picture from a connected device 216 You cannot select a connected device in the Home Menu 217 Certain programs on digital sources display a loss of detail 218 Photo images or folders take time to display 219 You cannot find a connected BRAVIA Sync HDMI device 220 You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through...
... press the power button on the remote control or the TV 215 Connected devices...148 No picture from a connected device 216 You cannot select a connected device in the Home Menu 217 Certain programs on digital sources display a loss of detail 218 Photo images or folders take time to display 219 You cannot find a connected BRAVIA Sync HDMI device 220 You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through...
Help Guide
Page 5
... updated...151 Introducing Android TV...10 Displaying the picture in a small screen 129 Downloading apps from the Google Play 131 Moving apps to a USB memory device 133 Viewing Internet media 135 Enjoying content from your mobile device on the TV withGoogle Cast 136 Enjoying safe apps and video streaming services (Security &restrictions 137 Searching by using your voice 138 Basic Operations...126 Using the remote control...3 Home menu...7 Using...
... updated...151 Introducing Android TV...10 Displaying the picture in a small screen 129 Downloading apps from the Google Play 131 Moving apps to a USB memory device 133 Viewing Internet media 135 Enjoying content from your mobile device on the TV withGoogle Cast 136 Enjoying safe apps and video streaming services (Security &restrictions 137 Searching by using your voice 138 Basic Operations...126 Using the remote control...3 Home menu...7 Using...
Help Guide
Page 6
... Blaster compatible models only 254 (cable/satellite box) (IR Blaster compatible models only 304 Smartphones and tablets...276 Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function...257 Computers, cameras, and camcorders 277 Connecting a computer and viewing stored content 305 Connecting a camera or camcorder and viewing stored content 307 Computer video signal specifications 309 Audio system...267 Connecting an audio system 246 Adjusting audio system-related settings 250...
... Blaster compatible models only 254 (cable/satellite box) (IR Blaster compatible models only 304 Smartphones and tablets...276 Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function...257 Computers, cameras, and camcorders 277 Connecting a computer and viewing stored content 305 Connecting a camera or camcorder and viewing stored content 307 Computer video signal specifications 309 Audio system...267 Connecting an audio system 246 Adjusting audio system-related settings 250...
Help Guide
Page 19
... [1] Using the Help Guide [2] Keeping the TV updated [3] Introducing Android TV [4] Displaying the picture in a small screen [5] Downloading apps from the Google Play [6] Moving apps to a USB memory device [7] Viewing Internet media [8] Enjoying content from your mobile device on the TV with Google Cast [9] Enjoying safe apps and video streaming services (Security & restrictions) [10] Searching by using your voice [11] Basic Operations [12] Using the remote control [13] Home menu [14] Using...
... [1] Using the Help Guide [2] Keeping the TV updated [3] Introducing Android TV [4] Displaying the picture in a small screen [5] Downloading apps from the Google Play [6] Moving apps to a USB memory device [7] Viewing Internet media [8] Enjoying content from your mobile device on the TV with Google Cast [9] Enjoying safe apps and video streaming services (Security & restrictions) [10] Searching by using your voice [11] Basic Operations [12] Using the remote control [13] Home menu [14] Using...
Help Guide
Page 24
... press the power button on the remote control or the TV. [155] Connected devices [156] No picture from a connected device. [157] You cannot select a connected device in the Home Menu. [158] Certain programs on digital sources display a loss of detail. [159] Photo images or folders take time to display. [160] You cannot find a connected BRAVIA Sync HDMI device. [161] You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through...
... press the power button on the remote control or the TV. [155] Connected devices [156] No picture from a connected device. [157] You cannot select a connected device in the Home Menu. [158] Certain programs on digital sources display a loss of detail. [159] Photo images or folders take time to display. [160] You cannot find a connected BRAVIA Sync HDMI device. [161] You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through...
Help Guide
Page 49
... Sony be displayed in low picture quality. Set the USB connection settings on your camera to the TV. Some photos and movies may take a long time to display a photo, depending on the file or settings. It may be magnified, resulting in full screen. Related topics Supported files and formats [33] Using the TV with Other Devices | USB devices Supported files and formats Photos Music Videos Audio sampling rates (for videos) External...
... Sony be displayed in low picture quality. Set the USB connection settings on your camera to the TV. Some photos and movies may take a long time to display a photo, depending on the file or settings. It may be magnified, resulting in full screen. Related topics Supported files and formats [33] Using the TV with Other Devices | USB devices Supported files and formats Photos Music Videos Audio sampling rates (for videos) External...
Help Guide
Page 67
... model. However, if connecting a system that supports ARC varies depending on connecting other devices and for details on your audio system using an optical audio cable. 60 finishing the connection, configure the audio settings to play TV sound through the audio system (refer to the Reference Guide. If the audio system is not BRAVIA Sync-compatible or Audio Return Channel capable, you can connect the TV's audio output to an audio system using an HDMI cable. (A) AV receiver or sound bar (B) HDMI cable...
... model. However, if connecting a system that supports ARC varies depending on connecting other devices and for details on your audio system using an optical audio cable. 60 finishing the connection, configure the audio settings to play TV sound through the audio system (refer to the Reference Guide. If the audio system is not BRAVIA Sync-compatible or Audio Return Channel capable, you can connect the TV's audio output to an audio system using an HDMI cable. (A) AV receiver or sound bar (B) HDMI cable...
Help Guide
Page 68
..., set [Settings] - [Sound] - [Digital audio out] to [PCM]. Related topics Adjusting audio system-related settings 61 If the audio system is not compatible with Dolby Digital or DTS, set [Settings] - [Sound] - [Digital audio out] to RCA analog audio cable. (A) AV receiver or Sound bar (B) Audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for the set-up . To connect an audio system using an audio cable You can connect the TV's audio output to an audio system using...
..., set [Settings] - [Sound] - [Digital audio out] to [PCM]. Related topics Adjusting audio system-related settings 61 If the audio system is not compatible with Dolby Digital or DTS, set [Settings] - [Sound] - [Digital audio out] to RCA analog audio cable. (A) AV receiver or Sound bar (B) Audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for the set-up . To connect an audio system using an audio cable You can connect the TV's audio output to an audio system using...
Help Guide
Page 69
... HOME button, then select [Settings] - [Sound] - [Headphone/Audio out] - [Audio out (Fixed)]. 2 Turn on the connected audio system, then adjust the volume. When using the TV's remote control if [Headphone/Audio out] is set to your audio system. If you can be operated using the audio cable connection 1 After connecting the TV to your audio system, press the ACTION MENU button, then select [Speakers] - [Audio system]. 2 Turn on the connected audio system, then adjust the volume. No audio or low audio with an HDMI connection, you connect a BRAVIA Sync-compatible...
... HOME button, then select [Settings] - [Sound] - [Headphone/Audio out] - [Audio out (Fixed)]. 2 Turn on the connected audio system, then adjust the volume. When using the TV's remote control if [Headphone/Audio out] is set to your audio system. If you can be operated using the audio cable connection 1 After connecting the TV to your audio system, press the ACTION MENU button, then select [Speakers] - [Audio system]. 2 Turn on the connected audio system, then adjust the volume. No audio or low audio with an HDMI connection, you connect a BRAVIA Sync-compatible...
Help Guide
Page 71
... for Bluetooth A2DP-supported models that can use Bluetooth audio devices.) Bluetooth A2DP-supported models that you use Bluetooth audio devices have [A/V sync] in any of Bluetooth. To prevent the TV from displaying a black screen immediately after turning it on the connected Bluetooth audio device, the picture and sound may feel slower due to the [A/V sync] setting adding a delay to the output timing of the TV while playing video games may not...
... for Bluetooth A2DP-supported models that can use Bluetooth audio devices.) Bluetooth A2DP-supported models that you use Bluetooth audio devices have [A/V sync] in any of Bluetooth. To prevent the TV from displaying a black screen immediately after turning it on the connected Bluetooth audio device, the picture and sound may feel slower due to the [A/V sync] setting adding a delay to the output timing of the TV while playing video games may not...
Help Guide
Page 108
... audio device and the TV speakers. If the audio system is connected using HDMI input with Dolby Digital or DTS, set to [Audio system], the TV speakers only output key tones or system sounds. Check the volume control. You want to output sound from other connecting cables. Press MUTING or VOL + button to use an undamaged antenna cable. Make sure that the antenna is not compatible with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal...
... audio device and the TV speakers. If the audio system is connected using HDMI input with Dolby Digital or DTS, set to [Audio system], the TV speakers only output key tones or system sounds. Check the volume control. You want to output sound from other connecting cables. Press MUTING or VOL + button to use an undamaged antenna cable. Make sure that the antenna is not compatible with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal...
Help Guide
Page 109
... optical devices. buttons, press the ACTION MENU button and select [Headphone volume]/[Bluetooth volume]. Bluetooth A2DP-supported models that can use Bluetooth audio devices have [A/V sync] in [Settings] - [Sound]. [134] Troubleshooting | Sound You want to improve sound for analog reception. ([Audio filter] may not be available depending on whether the TV is an A2DP-supported model. 102 Keep the antenna/cable away from other connecting cables. Connecting an audio system [132] Troubleshooting | Sound Distorted sound. Check the antenna/cable connection. When installing...
... optical devices. buttons, press the ACTION MENU button and select [Headphone volume]/[Bluetooth volume]. Bluetooth A2DP-supported models that can use Bluetooth audio devices have [A/V sync] in [Settings] - [Sound]. [134] Troubleshooting | Sound You want to improve sound for analog reception. ([Audio filter] may not be available depending on whether the TV is an A2DP-supported model. 102 Keep the antenna/cable away from other connecting cables. Connecting an audio system [132] Troubleshooting | Sound Distorted sound. Check the antenna/cable connection. When installing...
Help Guide
Page 121
... receiver of the external device. To set -top box or AV receiver) cannot be transmitted. Related topics Connecting an IR Blaster (IR Blaster compatible models only) [165] Troubleshooting | Connected devices Some media files in [Settings] - [External inputs]. Related topics Supported files and formats [166] Troubleshooting | Connected devices 114 Related topics BRAVIA Sync-compatible devices [164] Troubleshooting | Connected devices An external device (such as a set the IR Blaster, press the HOME button, then select [Settings] - [External inputs] - [IR Blaster setup...
... receiver of the external device. To set -top box or AV receiver) cannot be transmitted. Related topics Connecting an IR Blaster (IR Blaster compatible models only) [165] Troubleshooting | Connected devices Some media files in [Settings] - [External inputs]. Related topics Supported files and formats [166] Troubleshooting | Connected devices 114 Related topics BRAVIA Sync-compatible devices [164] Troubleshooting | Connected devices An external device (such as a set the IR Blaster, press the HOME button, then select [Settings] - [External inputs] - [IR Blaster setup...
Help Guide
Page 202
... using HDMI input with Dolby Digital or DTS, set [Settings] - [Sound] - [Digital audio out] to [PCM]. Press the ACTION MENU button, then select [Speakers] - [Audio system]. If the audio system is set to [TV speakers] and [Hi-Res upscaling (DSEE HX)] is not compatible with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Depending on your model, if [Speakers] is set to [Audio out (Fixed)] in the [Sound] setting. Connecting an audio system > Troubleshooting > Sound > No audio or low audio...
... using HDMI input with Dolby Digital or DTS, set [Settings] - [Sound] - [Digital audio out] to [PCM]. Press the ACTION MENU button, then select [Speakers] - [Audio system]. If the audio system is set to [TV speakers] and [Hi-Res upscaling (DSEE HX)] is not compatible with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Depending on your model, if [Speakers] is set to [Audio out (Fixed)] in the [Sound] setting. Connecting an audio system > Troubleshooting > Sound > No audio or low audio...
Help Guide
Page 230
... [Settings] - [External inputs]. Make sure that your TV supports the external device. Instead, press the button repeatedly. Help Guide > Troubleshooting > Connected devices > An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) Go to some buttons on the remote control, the operation...
... [Settings] - [External inputs]. Make sure that your TV supports the external device. Instead, press the button repeatedly. Help Guide > Troubleshooting > Connected devices > An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) Go to some buttons on the remote control, the operation...
Help Guide
Page 254
... ARC capable using an optical audio cable You can connect the TV's audio output to an audio system using an optical audio cable. (A) AV receiver or Sound bar (B) Optical audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for set-up . Related topics Adjusting audio system-related settings 247 To connect an audio system using an audio cable You can connect the TV's audio output to an audio system using a stereo to RCA analog audio cable. (A) AV receiver or Sound bar (B) Audio cable...
... ARC capable using an optical audio cable You can connect the TV's audio output to an audio system using an optical audio cable. (A) AV receiver or Sound bar (B) Optical audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for set-up . Related topics Adjusting audio system-related settings 247 To connect an audio system using an audio cable You can connect the TV's audio output to an audio system using a stereo to RCA analog audio cable. (A) AV receiver or Sound bar (B) Audio cable...
Help Guide
Page 324
... case, connect the device to page top 317 In some models, the HDMI signal format of HDMI IN to the cable specifications. HDR models have [HDR mode] in 4K resolution with higher quality Settings for normal use a Premium High Speed HDMI Cable(s) that supports 18 Gbps, refer to [Standard format]. Related topics Viewing pictures in 4K resolution > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices > Settings for viewing pictures in [Settings] - [Picture & Display] - [Picture adjustments] - [Advanced settings] - [Video options...
... case, connect the device to page top 317 In some models, the HDMI signal format of HDMI IN to the cable specifications. HDR models have [HDR mode] in 4K resolution with higher quality Settings for normal use a Premium High Speed HDMI Cable(s) that supports 18 Gbps, refer to [Standard format]. Related topics Viewing pictures in 4K resolution > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices > Settings for viewing pictures in [Settings] - [Picture & Display] - [Picture adjustments] - [Advanced settings] - [Video options...
Reference Guide
Page 3
... cause a malfunction of Conformity Trade Name: SONY Model: XBR-49X800D/XBR-43X800D Responsible Party: Sony Electronics Inc. This equipment should be installed and operated keeping the radiator at least 20cm or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the television set . Only using it may be easily accessible. • Be sure to the...
... cause a malfunction of Conformity Trade Name: SONY Model: XBR-49X800D/XBR-43X800D Responsible Party: Sony Electronics Inc. This equipment should be installed and operated keeping the radiator at least 20cm or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the television set . Only using it may be easily accessible. • Be sure to the...
Reference Guide
Page 15
...; [Factory data reset]. Software updates can also refer to troubleshooting in the Help Guide or perform self-diagnosis by selecting [Settings] [Parental lock (Broadcast)] [Change password]. If the illumination LED flashes red, reset the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the illumination LED and for the remote control to be able to turn on the TV. The remote control does not function. Replace...
...; [Factory data reset]. Software updates can also refer to troubleshooting in the Help Guide or perform self-diagnosis by selecting [Settings] [Parental lock (Broadcast)] [Change password]. If the illumination LED flashes red, reset the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the illumination LED and for the remote control to be able to turn on the TV. The remote control does not function. Replace...
Reference Guide
Page 17
... mm / 37 7/8 × 24 1/8 × 8 5/8 inches without notice. 17US DC IN 19.5 V (models with stand XBR-49X800D: 14.2 kg / 31.3 lb. XBR-43X800D: 12.3 kg / 27.1 lb. *1 Only on page 12.) Mass (Approx.) with supplied AC adapter only) AC adapter input (19.5 V DC) REMOTE RS-232C, mini jack This jack is connected to the Help Guide for receiving the external control signal. without stand XBR-49X800D: 13.2 kg / 29.1 lb. LAN...
... mm / 37 7/8 × 24 1/8 × 8 5/8 inches without notice. 17US DC IN 19.5 V (models with stand XBR-49X800D: 14.2 kg / 31.3 lb. XBR-43X800D: 12.3 kg / 27.1 lb. *1 Only on page 12.) Mass (Approx.) with supplied AC adapter only) AC adapter input (19.5 V DC) REMOTE RS-232C, mini jack This jack is connected to the Help Guide for receiving the external control signal. without stand XBR-49X800D: 13.2 kg / 29.1 lb. LAN...