Release Notes - HE 1 Firmware - Version 3.13
Page 1
... in the HE 1 instruction manual. HE 1 Updater with firmware version 3.13 System requirements Intel Core 2 processor with 1.6 GHz minimum or similar processor 2 GB RAM minimum Microsoft Windows™ 7/8/8.1/10 operating system (32 or 64 bits) Installing the firmware 1. Download the USB Audio Software Package. 2. Follow the instructions on the Sennheiser HDV 820 website. Firmware Version 3.13 ENGLISH For Windows™: HE 1 USB Audio Software Package - We...
... in the HE 1 instruction manual. HE 1 Updater with firmware version 3.13 System requirements Intel Core 2 processor with 1.6 GHz minimum or similar processor 2 GB RAM minimum Microsoft Windows™ 7/8/8.1/10 operating system (32 or 64 bits) Installing the firmware 1. Download the USB Audio Software Package. 2. Follow the instructions on the Sennheiser HDV 820 website. Firmware Version 3.13 ENGLISH For Windows™: HE 1 USB Audio Software Package - We...
Instruction manual HE 1
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...) 1 Headband, adjustable in increments 2 Aluminum heat sink for high-voltage amplifier 3 Electrostatic transducers 4 Ear pads 5 Structure-borne noise reducing cable connections 6 Highly flexible OFC headphone cable, PTFE insulated, insensitive to structure-borne noise F Headphone storage box G Glass cover H Headphone plug I Headphone socket 1 (HEADPHONE 1) J Headphone compartment with velvety-soft flocking K Amplifier tubes, housed in protective cylinders L On/off button and volume control M Status LED N OUTPUT selection rotary switch Remote control 7 Infra-red transmitter 8 On/off button...
...) 1 Headband, adjustable in increments 2 Aluminum heat sink for high-voltage amplifier 3 Electrostatic transducers 4 Ear pads 5 Structure-borne noise reducing cable connections 6 Highly flexible OFC headphone cable, PTFE insulated, insensitive to structure-borne noise F Headphone storage box G Glass cover H Headphone plug I Headphone socket 1 (HEADPHONE 1) J Headphone compartment with velvety-soft flocking K Amplifier tubes, housed in protective cylinders L On/off button and volume control M Status LED N OUTPUT selection rotary switch Remote control 7 Infra-red transmitter 8 On/off button...
Instruction manual HE 1
Page 5
... Adjusting the signal levels of the OUTPUT audio outputs 36 Adjusting the volume 37 Muting the audio 38 Opening/closing the headphone storage box 39 Cleaning and maintaining the HE 1 40 Servicing the HE 1 41 Replacing the ear pads 41 Replacing the headband padding 42 Replacing the amplifier tubes 42 Replacing the battery of the BFI 1 remote control 43 Calibrating the mechanical components 44 Restoring the factory default settings 45 Installing firmware updates 46 3
... Adjusting the signal levels of the OUTPUT audio outputs 36 Adjusting the volume 37 Muting the audio 38 Opening/closing the headphone storage box 39 Cleaning and maintaining the HE 1 40 Servicing the HE 1 41 Replacing the ear pads 41 Replacing the headband padding 42 Replacing the amplifier tubes 42 Replacing the battery of the BFI 1 remote control 43 Calibrating the mechanical components 44 Restoring the factory default settings 45 Installing firmware updates 46 3
Instruction manual HE 1
Page 7
... these safety instructions. Only clean the product when it exits from the product. 11.Use only attachments/accessories/spare parts supplied or recommended by Sennheiser. 12.Use only with a dry cloth. 7. A polarized plug has two blades with the manufacturer's instructions. 8. Heed all instructions. 5. pated through the housing, especially through the extended tubes. Do not install near water. 6. A grounding type plug has two blades...
... these safety instructions. Only clean the product when it exits from the product. 11.Use only attachments/accessories/spare parts supplied or recommended by Sennheiser. 12.Use only with a dry cloth. 7. A polarized plug has two blades with the manufacturer's instructions. 8. Heed all instructions. 5. pated through the housing, especially through the extended tubes. Do not install near water. 6. A grounding type plug has two blades...
Instruction manual HE 1
Page 8
... within the product's enclosure that no user serviceable parts inside the product. Hazard warnings on the rear of the product The label shown on the left can be of sufficient magnitude to open the product as power supply cord or plug is required when the product has been damaged in this instruction manual. HVE 1 Tube Amplifier for Electrostatic Headphones 0123 The symbols on the product. 16.To...
... within the product's enclosure that no user serviceable parts inside the product. Hazard warnings on the rear of the product The label shown on the left can be of sufficient magnitude to open the product as power supply cord or plug is required when the product has been damaged in this instruction manual. HVE 1 Tube Amplifier for Electrostatic Headphones 0123 The symbols on the product. 16.To...
Instruction manual HE 1
Page 12
... HE 1-HP electrostatic headphones 3 power cables (only for servicing A list of accessories can be found on page 4). CR 2032 battery (3 V) Brochure, instruction manual, certificate with measurement result and service card Microfiber cloth USB flash drive (SD-U16L version) with instruction manual (as PDF file) and driver software for Microsoft Windows operating systems Silk gloves for regions with EU, UK and US power plug, length 1.8 m) BFI 1 remote control incl. For information...
... HE 1-HP electrostatic headphones 3 power cables (only for servicing A list of accessories can be found on page 4). CR 2032 battery (3 V) Brochure, instruction manual, certificate with measurement result and service card Microfiber cloth USB flash drive (SD-U16L version) with instruction manual (as PDF file) and driver software for Microsoft Windows operating systems Silk gloves for regions with EU, UK and US power plug, length 1.8 m) BFI 1 remote control incl. For information...
Instruction manual HE 1
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device cannot quickly 2 times be operated (see page 42) flashes blue quickly 2 times Incompatible digital audio signal; Power switch set to position OFF lights up red Standby lights up white Operation pulses white lights up orange pulses orange Headphones are/audio output is muted (OUTPUT rotary switch in position MUTE) Operation, a tube replacement is required (see page 42) Headphones are/audio output is muted (OUTPUT rotary switch in position MUTE) (see page 28) 11 Overview of the LED indicator Status LED...
device cannot quickly 2 times be operated (see page 42) flashes blue quickly 2 times Incompatible digital audio signal; Power switch set to position OFF lights up red Standby lights up white Operation pulses white lights up orange pulses orange Headphones are/audio output is muted (OUTPUT rotary switch in position MUTE) Operation, a tube replacement is required (see page 42) Headphones are/audio output is muted (OUTPUT rotary switch in position MUTE) (see page 28) 11 Overview of the LED indicator Status LED...
Instruction manual HE 1
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... end USB 2.0 certified cable with Type A and 5 m Type B connector Page 15 15 16 DIGITAL D Optical (OPT) Optical cable 5 m 16 E Coaxial (COAX) Coaxial cable (75 ) 5 m 16 14 Please observe the recommended maximum cable length as the operating elements and the amplifier tubes extend automatically and the glass cover opens automatically (see diagram). Putting the HE 1 into operation | Connecting the tube headphone amplifier to audio...
... end USB 2.0 certified cable with Type A and 5 m Type B connector Page 15 15 16 DIGITAL D Optical (OPT) Optical cable 5 m 16 E Coaxial (COAX) Coaxial cable (75 ) 5 m 16 14 Please observe the recommended maximum cable length as the operating elements and the amplifier tubes extend automatically and the glass cover opens automatically (see diagram). Putting the HE 1 into operation | Connecting the tube headphone amplifier to audio...
Instruction manual HE 1
Page 18
... found in the Sound or Settings menu or in the instruction manual of the audio source: digital, USB connection USB ORPHEUS Connection cable: USB 2.0 certified cable with Type B connector for connection to the headphone amplifier D E Requirements for digital connections The digital audio inputs (DIGITAL IN , OPT or COAX) can receive digital audio signals in position MUTE) and music playback is being received, the status LED of the HE 1 flashes blue. If an incompatible digital audio signal is...
... found in the Sound or Settings menu or in the instruction manual of the audio source: digital, USB connection USB ORPHEUS Connection cable: USB 2.0 certified cable with Type B connector for connection to the headphone amplifier D E Requirements for digital connections The digital audio inputs (DIGITAL IN , OPT or COAX) can receive digital audio signals in position MUTE) and music playback is being received, the status LED of the HE 1 flashes blue. If an incompatible digital audio signal is...
Instruction manual HE 1
Page 20
.../PC Using the tube headphone amplifier connected to a Mac/PC You can connect the HE 1 via the high-quality DAC (digital-to-analog converter) of DSD music files using third-party software can be found on the driver and settings used, high-resolution music files can be reproduced via USB directly to install a driver. Depending on the HE 1 product page at www.sennheiser.com/download. The...
.../PC Using the tube headphone amplifier connected to a Mac/PC You can connect the HE 1 via the high-quality DAC (digital-to-analog converter) of DSD music files using third-party software can be found on the driver and settings used, high-resolution music files can be reproduced via USB directly to install a driver. Depending on the HE 1 product page at www.sennheiser.com/download. The...
Instruction manual HE 1
Page 21
Putting the HE 1 into operation | Using the tube headphone amplifier connected to a Mac/PC ▷▷ Open the "Audio Midi Setup" utility program and select "Sennheiser HE 1" from the "Format" drop-down menu, select "Use this device for the best possible sound quality. 19 Select "384000 Hz" for sound output". ▷▷ In the device settings, select the maximum sample rate from the left-side column. ▷▷ From the drop-down list.
Putting the HE 1 into operation | Using the tube headphone amplifier connected to a Mac/PC ▷▷ Open the "Audio Midi Setup" utility program and select "Sennheiser HE 1" from the "Format" drop-down menu, select "Use this device for the best possible sound quality. 19 Select "384000 Hz" for sound output". ▷▷ In the device settings, select the maximum sample rate from the left-side column. ▷▷ From the drop-down list.
Instruction manual HE 1
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... the default audio output device: ▷▷ Install the "HE 1 USB Audio Software Package" from the USB flash drive (supplied). You need administrator rights for the WDM driver). Windows Media Player or Apple iTunes), the best possible transmission mode is limited by the operating system (the played music file is recognized automatically. Putting the HE 1 into operation | Using the tube headphone amplifier connected to a Mac/PC Microsoft Windows operating system...
... the default audio output device: ▷▷ Install the "HE 1 USB Audio Software Package" from the USB flash drive (supplied). You need administrator rights for the WDM driver). Windows Media Player or Apple iTunes), the best possible transmission mode is limited by the operating system (the played music file is recognized automatically. Putting the HE 1 into operation | Using the tube headphone amplifier connected to a Mac/PC Microsoft Windows operating system...
Instruction manual HE 1
Page 24
... monitor the current operating state. Recommended setting: "Reliable". The ASIO buffer size depends on the buffer of the music signal from the file source (PC client) and the DAC (HE 1). Control Panel view Display/Setting option USB Audio device Currently connected and used device. Putting the HE 1 into operation | Using the tube headphone amplifier connected to a Mac/PC Tab Status Using the Sennheiser Control Panel The Control Panel allows...
... monitor the current operating state. Recommended setting: "Reliable". The ASIO buffer size depends on the buffer of the music signal from the file source (PC client) and the DAC (HE 1). Control Panel view Display/Setting option USB Audio device Currently connected and used device. Putting the HE 1 into operation | Using the tube headphone amplifier connected to a Mac/PC Tab Status Using the Sennheiser Control Panel The Control Panel allows...
Instruction manual HE 1
Page 43
... 1 | Replacing the ear pads HE 1 Servicing the HE 1 We recommend having the product serviced regularly (about every 3 years) to maintain the perfect sound reproduction of the ear pads, headband padding and amplifier tubes. The service card inserted in the cover of the circumferential edge and make sure that the seam points downwards. 3. Observe the orientation of this instruction manual provides information on page 4). Place the new ear pad onto...
... 1 | Replacing the ear pads HE 1 Servicing the HE 1 We recommend having the product serviced regularly (about every 3 years) to maintain the perfect sound reproduction of the ear pads, headband padding and amplifier tubes. The service card inserted in the cover of the circumferential edge and make sure that the seam points downwards. 3. Observe the orientation of this instruction manual provides information on page 4). Place the new ear pad onto...
Instruction manual HE 1
Page 44
... should replace the headband padding from the middle and moving outwards, attach it to the headband by pushing on tube replacement are consumable elements. Hold the headband firmly in the middle and detach the headband padding from the Internet at www.sennheiser.com/download. Place the new headband padding onto the headband and, starting from time to time. 1. Servicing the HE 1 | Replacing the headband padding Replacing the headband padding For reasons of use the...
... should replace the headband padding from the middle and moving outwards, attach it to the headband by pushing on tube replacement are consumable elements. Hold the headband firmly in the middle and detach the headband padding from the Internet at www.sennheiser.com/download. Place the new headband padding onto the headband and, starting from time to time. 1. Servicing the HE 1 | Replacing the headband padding Replacing the headband padding For reasons of use the...
Instruction manual HE 1
Page 45
... the environment, dispose of used battery. Use a suitable object (e.g. Close the battery compartment cover by turning one turn counter-clockwise. 2. Servicing the HE 1 | Replacing the battery of the BFI 1 remote control Replacing the battery of the BFI 1 remote control If the range of the remote control decreases, you have to your specialist dealer. 3. Remove the used batteries at special collection points or return them to replace the battery. Insert the new battery (type CR2032, 3 V) into the...
... the environment, dispose of used battery. Use a suitable object (e.g. Close the battery compartment cover by turning one turn counter-clockwise. 2. Servicing the HE 1 | Replacing the battery of the BFI 1 remote control Replacing the battery of the BFI 1 remote control If the range of the remote control decreases, you have to your specialist dealer. 3. Remove the used batteries at special collection points or return them to replace the battery. Insert the new battery (type CR2032, 3 V) into the...
Instruction manual HE 1
Page 50
... the volume of the digital Set the audio source to low. HE 1 as the audio 18 output device. No audio signal when a digital The data format of the - The signal level of the 33 INPUT audio input. The HE 1 is installed. Contact your 42 Sennheiser partner. Switch the HE 1 on the audio source to a PC via USB The USB cable is not sufficiently Use a USB cable that is connected low or too...
... the volume of the digital Set the audio source to low. HE 1 as the audio 18 output device. No audio signal when a digital The data format of the - The signal level of the 33 INPUT audio input. The HE 1 is installed. Contact your 42 Sennheiser partner. Switch the HE 1 on the audio source to a PC via USB The USB cable is not sufficiently Use a USB cable that is connected low or too...
Instruction manual HE 1
Page 51
... factory default 45 settings. If a problem occurs that is exhausted. The HE 1 does not react to the HEADPHONE 2 HEADPHONE 1 socket. PHONES. This is connected to the storage box to any operation The crossfeed function is - The separate headphone Only connect the separate headphone 30 storage box is no malfunction - Start the calibration of the remote control. completed, the HE 1 switches off (up red. The battery is...
... factory default 45 settings. If a problem occurs that is exhausted. The HE 1 does not react to the HEADPHONE 2 HEADPHONE 1 socket. PHONES. This is connected to the storage box to any operation The crossfeed function is - The separate headphone Only connect the separate headphone 30 storage box is no malfunction - Start the calibration of the remote control. completed, the HE 1 switches off (up red. The battery is...
HE 1 TUBE SET Manual
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... this instruction manual. Put on the supplied gloves and switch on the power plug and pull the power plug from the IEC mains socket. 4. Remove the old tubes and dispose of them at the beginning of the tubes. ▷▷ Always replace all 8 tubes with new ones. Loosen the quarter turn fastener of the amp- Push and hold the safety pin on...
... this instruction manual. Put on the supplied gloves and switch on the power plug and pull the power plug from the IEC mains socket. 4. Remove the old tubes and dispose of them at the beginning of the tubes. ▷▷ Always replace all 8 tubes with new ones. Loosen the quarter turn fastener of the amp- Push and hold the safety pin on...
HE 1 TUBE SET Manual
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.... Make sure that the pins on again, the status LED lights up red. Arrange the tubes in the amplifier exactly as the tubes were arranged in a specific arrangement to the "off (standby). To reset the tube replacement indicator (status LED lights orange during operation) on the amplifier: ▷▷ Connect the power cable to switch the HE 1 on the remote control and then set the power switch to...
.... Make sure that the pins on again, the status LED lights up red. Arrange the tubes in the amplifier exactly as the tubes were arranged in a specific arrangement to the "off (standby). To reset the tube replacement indicator (status LED lights orange during operation) on the amplifier: ▷▷ Connect the power cable to switch the HE 1 on the remote control and then set the power switch to...