User Guide
Page 15
... document settings 52 Printing sent fax report automatically 52 Setting up Address Book USING USB FLASH MEMORY (SCX-4X28 SERIES ONLY) 54 About USB memory 54 54 Plugging in a USB memory device 54 Scanning ...scan unit 60 Maintaining the cartridge 60 Toner cartridge storage 60 Handling instructions 60 Use of non-Samsung and refilled toner cartridge 60 Estimated cartridge life 60 Redistributing toner 61 Replacing the toner cartridge ... the machine's serial number TROUBLESHOOTING 64 Tips for avoiding paper jams 64 64 Clearing document jams 64 Input Misfeed 65 Exit misfeed 65 Roller misfeed Contents_15
... document settings 52 Printing sent fax report automatically 52 Setting up Address Book USING USB FLASH MEMORY (SCX-4X28 SERIES ONLY) 54 About USB memory 54 54 Plugging in a USB memory device 54 Scanning ...scan unit 60 Maintaining the cartridge 60 Toner cartridge storage 60 Handling instructions 60 Use of non-Samsung and refilled toner cartridge 60 Estimated cartridge life 60 Redistributing toner 61 Replacing the toner cartridge ... the machine's serial number TROUBLESHOOTING 64 Tips for avoiding paper jams 64 64 Clearing document jams 64 Input Misfeed 65 Exit misfeed 65 Roller misfeed Contents_15
User Guide
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contents 65 Clearing paper jams 65 In the paper feed area 66 In the manual tray 66 In the toner cartridge area 66 In the paper exit area 66 In the duplex unit area 67 In the optional tray 68 Understanding display messages 70 Solving other problems 70 Paper feeding 71 Printing ...problems 72 Printing quality problems 74 Copying problems 75 Scanning problems 75 Fax problems 76 Common PostScript problems (SCX-4x28 Series only) 76 Common Windows problems 77 Common Linux problems 79 Common...
contents 65 Clearing paper jams 65 In the paper feed area 66 In the manual tray 66 In the toner cartridge area 66 In the paper exit area 66 In the duplex unit area 67 In the optional tray 68 Understanding display messages 70 Solving other problems 70 Paper feeding 71 Printing ...problems 72 Printing quality problems 74 Copying problems 75 Scanning problems 75 Fax problems 76 Common PostScript problems (SCX-4x28 Series only) 76 Common Windows problems 77 Common Linux problems 79 Common...
User Guide
Page 19
... properly. Check the message on the display, and refer to "Understanding display messages" on page 60.) On • A problem has occurred such as a paper jam, cover opened or no paper in the Troubleshooting section will guide you to solve the problem. • A toner cartridge has almost reached its estimated cartridge lifea. The instruction...
... properly. Check the message on the display, and refer to "Understanding display messages" on page 60.) On • A problem has occurred such as a paper jam, cover opened or no paper in the Troubleshooting section will guide you to solve the problem. • A toner cartridge has almost reached its estimated cartridge lifea. The instruction...
User Guide
Page 31
... section. • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality • Increased paper jams • Premature wear on the printout. Dust on the ADF glass may cause the following : • The type, size and weight of.... When you choose should be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, such as weight, composition, grain, and moisture content, are ...
... section. • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality • Increased paper jams • Premature wear on the printout. Dust on the ADF glass may cause the following : • The type, size and weight of.... When you choose should be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, such as weight, composition, grain, and moisture content, are ...
User Guide
Page 33
... quality, position margins no exposed adhesive material between labels. The extra flaps and strips might cause wrinkling, creasing, or jams, and may occur. - Preprinted paper • Letterhead must be stable at your machine's specification to view the fusing temperature, see page 83. •... • Forms and letterhead should not be sealed in a moisture-proof wrapping to prevent changes during printing, which can cause paper jams. Exposed adhesive can come off sheets that are wrinkled, bubbled, or otherwise damaged. During the fusing process, wet ink can ...
... quality, position margins no exposed adhesive material between labels. The extra flaps and strips might cause wrinkling, creasing, or jams, and may occur. - Preprinted paper • Letterhead must be stable at your machine's specification to view the fusing temperature, see page 83. •... • Forms and letterhead should not be sealed in a moisture-proof wrapping to prevent changes during printing, which can cause paper jams. Exposed adhesive can come off sheets that are wrinkled, bubbled, or otherwise damaged. During the fusing process, wet ink can ...
User Guide
Page 34
...can load previously printed paper. Such repairs are not covered by Samsung's warranty or service agreements. 1. Squeeze the paper width guides, as Legal-sized paper, you want to print facing down. 3. See Software section for PC-printing. • If you do not adjust the paper width guides, it ... quality is preset to Letter or A4 size depending on page 80.) Using photographic paper or coated paper may cause paper jams. 1 Paper length guide 2 Support guide 3 Guide lock 4 Paper width guides 1. Set the paper size from your print jobs in the manual tray. • You can purchase ...
...can load previously printed paper. Such repairs are not covered by Samsung's warranty or service agreements. 1. Squeeze the paper width guides, as Legal-sized paper, you want to print facing down. 3. See Software section for PC-printing. • If you do not adjust the paper width guides, it ... quality is preset to Letter or A4 size depending on page 80.) Using photographic paper or coated paper may cause paper jams. 1 Paper length guide 2 Support guide 3 Guide lock 4 Paper width guides 1. Set the paper size from your print jobs in the manual tray. • You can purchase ...
User Guide
Page 35
... MATERIALS The machine can hold special sizes and types of the tray. • Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 31.) • Flatten any curl on postcards, envelopes, and labels.... • To prevent paper jams, do not add paper when there is useful for every page to be printed on letterhead or colored paper. Envelope Preprinted paper Transparency Punched paper Card stock Letterhead paper 2. When you print in paper source then, press OK. 7. Load the paper with the side you change...
... MATERIALS The machine can hold special sizes and types of the tray. • Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 31.) • Flatten any curl on postcards, envelopes, and labels.... • To prevent paper jams, do not add paper when there is useful for every page to be printed on letterhead or colored paper. Envelope Preprinted paper Transparency Punched paper Card stock Letterhead paper 2. When you print in paper source then, press OK. 7. Load the paper with the side you change...
User Guide
Page 62
... securely latched, and then turn the machine on the right end of each item has expired. MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from the Maintenance menu. • You can configure not to see this setting will be replaced after their lifespan.... Empty message does not appear but the quality cannot be performed by an authorized service provider, dealer or the retailer where you experience frequent paper jams or printing problems, check the number of the display and press OK. 2. Press the left /right arrow until Maintenance appears and press ...
... securely latched, and then turn the machine on the right end of each item has expired. MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from the Maintenance menu. • You can configure not to see this setting will be replaced after their lifespan.... Empty message does not appear but the quality cannot be performed by an authorized service provider, dealer or the retailer where you experience frequent paper jams or printing problems, check the number of the display and press OK. 2. Press the left /right arrow until Maintenance appears and press ...
User Guide
Page 64
... use the scanner glass for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. This chapter includes: • Tips for thick, thin, or mixed paper-type originals. When a paper jam occurs, follow the steps outlined...
... use the scanner glass for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. This chapter includes: • Tips for thick, thin, or mixed paper-type originals. When a paper jam occurs, follow the steps outlined...
User Guide
Page 65
... tray by carefully pulling it to release the jammed paper. 1. Exit misfeed 1. In the paper feed area If paper is jammed in the following sections to locate and clear the paper jam. Printing automatically resumes. Seize the misfeed paper, and remove the paper from the ADF. 2. To avoid tearing the paper, pull the jammed paper out gently and slowly. Close the scanner...
... tray by carefully pulling it to release the jammed paper. 1. Exit misfeed 1. In the paper feed area If paper is jammed in the following sections to locate and clear the paper jam. Printing automatically resumes. Seize the misfeed paper, and remove the paper from the ADF. 2. To avoid tearing the paper, pull the jammed paper out gently and slowly. Close the scanner...
User Guide
Page 66
...loaded, follow the next steps to release the jammed paper. 1. In the manual tray When you cannot find the jammed paper, or if there is jammed in the paper exit area, follow the next steps to release the jammed paper. 1. In the paper exit area If paper is jammed in the toner cartridge area, follow the next...1 1 duplex unit Open the rear cover. 3. Pull the duplex unit out of the machine. If the front cover is not inserted correctly, paper jam may occur. Open the front cover and pull the toner cartridge out If you print using the manual tray and the machine detects that there...
...loaded, follow the next steps to release the jammed paper. 1. In the manual tray When you cannot find the jammed paper, or if there is jammed in the paper exit area, follow the next steps to release the jammed paper. 1. In the paper exit area If paper is jammed in the toner cartridge area, follow the next...1 1 duplex unit Open the rear cover. 3. Pull the duplex unit out of the machine. If the front cover is not inserted correctly, paper jam may occur. Open the front cover and pull the toner cartridge out If you print using the manual tray and the machine detects that there...
User Guide
Page 67
...cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to release the jammed paper. 1. Pull the guide rear on each side down and remove the paper. If you see the jammed paper, remove the paper from the machine by gently pulling the paper straight up and... out. 5. Pull the tray half. 1 Guide rear 5. Remove the jammed paper by gently pulling ...
...cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to release the jammed paper. 1. Pull the guide rear on each side down and remove the paper. If you see the jammed paper, remove the paper from the machine by gently pulling the paper straight up and... out. 5. Pull the tray half. 1 Guide rear 5. Remove the jammed paper by gently pulling ...
User Guide
Page 68
...space. Door Open The front cover is operational. [Stop Pressed] Stop/Clear has been pressed during an operation. Duplex Jam 0 Check Inside Paper has jammed during duplex printing. File Format Not Supported The selected file format is Install the toner cartridge. Group Not Available You... cover until it securely latched. Data Write Fail Storing to accept No. Duplex Jam 1 Open/Close Door Paper has jammed during duplex printing. Use the correct file format. Try again. [yyy] Paper Empty There is applicable only to understand the messages' meaning and correct the problem...
...space. Door Open The front cover is operational. [Stop Pressed] Stop/Clear has been pressed during an operation. Duplex Jam 0 Check Inside Paper has jammed during duplex printing. File Format Not Supported The selected file format is Install the toner cartridge. Group Not Available You... cover until it securely latched. Data Write Fail Storing to accept No. Duplex Jam 1 Open/Close Door Paper has jammed during duplex printing. Use the correct file format. Try again. [yyy] Paper Empty There is applicable only to understand the messages' meaning and correct the problem...
User Guide
Page 69
...to redial a previously busy station. See page Open/Close Door the feeding area of the Remove paper. Paper Jam 2 Check Inside Special print media has jammed in Clear the jam. Clear the jam. See page 61. See page 62 and call for a specified time interval to it . There...of using the number keypad or store the number or address. Alternatively, split the transmission into more than close paper. Enter the number manually using nongenuine Samsung toner cartridges will work as refilled or remanufactured. NonSAMSUNG Toner T The toner cartridge is full. Press OK ...
...to redial a previously busy station. See page Open/Close Door the feeding area of the Remove paper. Paper Jam 2 Check Inside Special print media has jammed in Clear the jam. Clear the jam. See page 61. See page 62 and call for a specified time interval to it . There...of using the number keypad or store the number or address. Alternatively, split the transmission into more than close paper. Enter the number manually using nongenuine Samsung toner cartridges will work as refilled or remanufactured. NonSAMSUNG Toner T The toner cartridge is full. Press OK ...
User Guide
Page 70
...stick together. Follow the suggested solutions until the problem is too thick. Clear the paper jam. The tray can be replaced. See page 36. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some conditions that you are printing on special materials...problem persists, call for replacement. See page 31. • If an original does not feed into the machine. The paper keeps jamming. • There is too much paper in the tray. If you are against both sides of fail to ISO/IEC 19752. (See Specification on the thickness of...
...stick together. Follow the suggested solutions until the problem is too thick. Clear the paper jam. The tray can be replaced. See page 36. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some conditions that you are printing on special materials...problem persists, call for replacement. See page 31. • If an original does not feed into the machine. The paper keeps jamming. • There is too much paper in the tray. If you are against both sides of fail to ISO/IEC 19752. (See Specification on the thickness of...
User Guide
Page 71
... connection cable between the computer and the machine is working properly and print a job. The port setting is jammed. Repair the printer software. The paper source selection in the software application settings you use. The job may be your application. setting may be incorrectly... not print. The machine is not selected as your machine is attached to another application. Select Samsung SCX-4x24 Series or SCX-4x28 Series as the default printer. Load paper. See page 34. • The toner cartridge is loose or defective. Disconnect the printer cable...
... connection cable between the computer and the machine is working properly and print a job. The port setting is jammed. Repair the printer software. The paper source selection in the software application settings you use. The job may be your application. setting may be incorrectly... not print. The machine is not selected as your machine is attached to another application. Select Samsung SCX-4x24 Series or SCX-4x28 Series as the default printer. Load paper. See page 34. • The toner cartridge is loose or defective. Disconnect the printer cable...
User Guide
Page 74
...used at an altitude of characters that the original is recommended. • Check for extended periods of paper in the machine after a paper jam has been cleared. Also try rotating the paper 180° in printer driver's properties. Refer to lighten the background of your originals may be turned... improperly. See page 31. Blank copies print out. Ensure that should be printing on and off the copy easily. • Replace the paper in jams occur. Character Voids A Character voids are white areas within parts of 1,000 m (3,281 ft) or above. The scanner lid may be...
...used at an altitude of characters that the original is recommended. • Check for extended periods of paper in the machine after a paper jam has been cleared. Also try rotating the paper 180° in printer driver's properties. Refer to lighten the background of your originals may be turned... improperly. See page 31. Blank copies print out. Ensure that should be printing on and off the copy easily. • Replace the paper in jams occur. Character Voids A Character voids are white areas within parts of 1,000 m (3,281 ft) or above. The scanner lid may be...
User Guide
Page 75
...The printer cable may be improperly • "Port is not installed or the program." The original does not • Make sure that the paper is no longer need to scan. Set your computer to your computer user's guide. Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not working, ... the ECP printer mode through BIOS setting. operating environment is loaded in the wall is on the originals you the fax had a temporary document jam. No dial tone sounds. • Check that the phone line is connected properly. • Check that the machine is properly • ...
...The printer cable may be improperly • "Port is not installed or the program." The original does not • Make sure that the paper is no longer need to scan. Set your computer to your computer user's guide. Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not working, ... the ECP printer mode through BIOS setting. operating environment is loaded in the wall is on the originals you the fax had a temporary document jam. No dial tone sounds. • Check that the phone line is connected properly. • Check that the machine is properly • ...
User Guide
Page 90
... 46 sending faxes 46 Forwarding 49 G Group dial numbers, set 52 I ID card, special copy 37 ID copy 18 J jam clearing paper from the tray1 64 tips for avoiding paper jams 63 jam, clear document 63 job timeout, set 28 K key sound 27 L LED Status 19 Linux problems 76 loading originals ADF 29 ...toner cartridge 59 memory module installing 80 ordering 79 memory, clear 57 Multiple Sned faxes 48 N network setting up 23 O optional tray 79 originals jam, clear 63 loading 29 P paper changing the size 33 clearing jam 64 loading in the optional tray 33 loading in the tray1 33 printing special materials 34...
... 46 sending faxes 46 Forwarding 49 G Group dial numbers, set 52 I ID card, special copy 37 ID copy 18 J jam clearing paper from the tray1 64 tips for avoiding paper jams 63 jam, clear document 63 job timeout, set 28 K key sound 27 L LED Status 19 Linux problems 76 loading originals ADF 29 ...toner cartridge 59 memory module installing 80 ordering 79 memory, clear 57 Multiple Sned faxes 48 N network setting up 23 O optional tray 79 originals jam, clear 63 loading 29 P paper changing the size 33 clearing jam 64 loading in the optional tray 33 loading in the tray1 33 printing special materials 34...
User Guide
Page 117
... the digital document size. Follow the onscreen instructions to any selected paper size regardless of the document first. Fitting Your Document to a Selected Paper Size This printer feature allows you should complete the printing job manually. Paper jamming and damage to duplex print order. NOTE: If your job,... the setting you want to check fine details on a small document. 1 To change the size of a page's content to Page in Paper Options. 5 Click OK and print the document. Printing a Reduced or Enlarged Document You can change the print settings from your printer does not...
... the digital document size. Follow the onscreen instructions to any selected paper size regardless of the document first. Fitting Your Document to a Selected Paper Size This printer feature allows you should complete the printing job manually. Paper jamming and damage to duplex print order. NOTE: If your job,... the setting you want to check fine details on a small document. 1 To change the size of a page's content to Page in Paper Options. 5 Click OK and print the document. Printing a Reduced or Enlarged Document You can change the print settings from your printer does not...