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Table of contents Chapter 1 Setting up the printer 1.1 Unpacking 1-1 1.2 Choosing a place for the printer 1-1 1.3 Connecting the cables 1-2 1.3.1 Connecting the AC adaptor 1-2 1.3.2 Connecting the interface cable and drawer kick-out cable 1-2 1.4 Installing the ribbon cassette 1-3 1.5 Installing the paper roll 1-4 1.6 Changing the paper width 1-5 1.7 Installing the wall mount (Option 1-6 1.8 Using the operation panel 1-7 1.9 Self test 1-8 Chapter 2 Troubleshooting 2.1 ERROR LED blinking pattern 2-1 2.2 The printer does not start printing 2-2 2.3 The printer stops printing 2-3 2.4...
Table of contents Chapter 1 Setting up the printer 1.1 Unpacking 1-1 1.2 Choosing a place for the printer 1-1 1.3 Connecting the cables 1-2 1.3.1 Connecting the AC adaptor 1-2 1.3.2 Connecting the interface cable and drawer kick-out cable 1-2 1.4 Installing the ribbon cassette 1-3 1.5 Installing the paper roll 1-4 1.6 Changing the paper width 1-5 1.7 Installing the wall mount (Option 1-6 1.8 Using the operation panel 1-7 1.9 Self test 1-8 Chapter 2 Troubleshooting 2.1 ERROR LED blinking pattern 2-1 2.2 The printer does not start printing 2-2 2.3 The printer stops printing 2-3 2.4...
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... interface. • Character font (7ⅹ9, 9ⅹ9) is selectable. • The auto cutter uses a circular method with a high-quality blade and a long life (Approximately 1,000,000 cuts). • Paper near end Switch is standard. • A internal AC adaptor. • Front view • Rear view Rear cover Open button DIP Switch cover Power connect Front cover Control panel Power switch Drawer kick-out connect Interface connector NOTES Please be sure to read the instructions in this manual carefully before using your new printer...
... interface. • Character font (7ⅹ9, 9ⅹ9) is selectable. • The auto cutter uses a circular method with a high-quality blade and a long life (Approximately 1,000,000 cuts). • Paper near end Switch is standard. • A internal AC adaptor. • Front view • Rear view Rear cover Open button DIP Switch cover Power connect Front cover Control panel Power switch Drawer kick-out connect Interface connector NOTES Please be sure to read the instructions in this manual carefully before using your new printer...
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... means that the paper near end. When ERROR and PAPER OUT indicator lights are on (but you start self test and for hexadecimal dump mode. (See the instructions "Self test" (1.7) in this chapter for self test.) (See the instructions "Hexadecimal dump" (2.6) in Chapter 2.) If you will use the buttons. • Control panel - Replace the new paper roll. CHAPTER 1 Setting up the printer ▌1.8 Using the operation panel Most of the functions of paper or the printer covers are governed...
... means that the paper near end. When ERROR and PAPER OUT indicator lights are on (but you start self test and for hexadecimal dump mode. (See the instructions "Self test" (1.7) in this chapter for self test.) (See the instructions "Hexadecimal dump" (2.6) in Chapter 2.) If you will use the buttons. • Control panel - Replace the new paper roll. CHAPTER 1 Setting up the printer ▌1.8 Using the operation panel Most of the functions of paper or the printer covers are governed...
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... down the FEED button, turn on the printer and continue to hold until the paper begins to continue printing the rolling ASCII pattern. 5) The self test mode terminates after printing the rolling ASCII pattern automatically. 1-8 The self test prints the printer DIP Switch settings and memory switch settings. And cuts the paper and pauses. (The power light blinks.) 3) Press the FEED button to continue printing the statistic data. 4) Press the FEED button to feed. It checks the printing quality, ROM version, DIP Switch settings, memory switch settings and statistic...
... down the FEED button, turn on the printer and continue to hold until the paper begins to continue printing the rolling ASCII pattern. 5) The self test mode terminates after printing the rolling ASCII pattern automatically. 1-8 The self test prints the printer DIP Switch settings and memory switch settings. And cuts the paper and pauses. (The power light blinks.) 3) Press the FEED button to continue printing the statistic data. 4) Press the FEED button to feed. It checks the printing quality, ROM version, DIP Switch settings, memory switch settings and statistic...
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... a service person. ▌2.2 The printer does not start printing • Are any of the operation panel lights on, If no operation panel lights are on , check the paper roll in memory or gate array High voltage error Low voltage error CPU execution error Print head temperature detection circuit error. Make sure that the covers are on . The power supply voltage is extremely low. There is an abnormality is off the printer for instructions...
... a service person. ▌2.2 The printer does not start printing • Are any of the operation panel lights on, If no operation panel lights are on , check the paper roll in memory or gate array High voltage error Low voltage error CPU execution error Print head temperature detection circuit error. Make sure that the covers are on . The power supply voltage is extremely low. There is an abnormality is off the printer for instructions...
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... printer's interface settings on installing or replacing the paper roll. • If the ERROR LED is blinking, there is still blinking, call your self test printout. To clear paper jam, follow the steps below: 1) Turn off the printer and open the rear cover of the printer. 2) Remove the jammed paper and reload the paper roll as the computer's. See the self test instructions in Chapter 1. 3) Close the rear cover. 4) Turn on the printer. ▌2.4 You want to check the operation of the interface cable...
... printer's interface settings on installing or replacing the paper roll. • If the ERROR LED is blinking, there is still blinking, call your self test printout. To clear paper jam, follow the steps below: 1) Turn off the printer and open the rear cover of the printer. 2) Remove the jammed paper and reload the paper roll as the computer's. See the self test instructions in Chapter 1. 3) Close the rear cover. 4) Turn on the printer. ▌2.4 You want to check the operation of the interface cable...
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... code that correspond to the codes. ▌2.5 Printing is poor Check the state of the printer. 2) Hold down the FEED button while you turn on the printer. 3) Close the rear cover. 4) Run any software program that sends data to the printer. This can be useful in hexadecimal format along with a guide section to help you find specific commands. • To use the hexadecimal dump feature, follow these steps: 1) After you make...
... code that correspond to the codes. ▌2.5 Printing is poor Check the state of the printer. 2) Hold down the FEED button while you turn on the printer. 3) Close the rear cover. 4) Run any software program that sends data to the printer. This can be useful in hexadecimal format along with a guide section to help you find specific commands. • To use the hexadecimal dump feature, follow these steps: 1) After you make...
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...OFF NOTICE Change in DIP Switch settings are recognized only when the printer power is turned on again or is reset by using the interface. CHAPTER 3 Setting the switches ▌3.1.3 DIP Switch setting for Star(SP500) mode • DIP Switch 1 Switch 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 Function Emulation Selection (*1) Auto cutter Black/Red Printing ON OFF Refer to the following table Enable Enable Disable Disable Reserved • DIP Switch 2 (RS232C serial interface model) Switch 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 Function Hand shaking Word length Parity check Parity selection Baud...
...OFF NOTICE Change in DIP Switch settings are recognized only when the printer power is turned on again or is reset by using the interface. CHAPTER 3 Setting the switches ▌3.1.3 DIP Switch setting for Star(SP500) mode • DIP Switch 1 Switch 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 Function Emulation Selection (*1) Auto cutter Black/Red Printing ON OFF Refer to the following table Enable Enable Disable Disable Reserved • DIP Switch 2 (RS232C serial interface model) Switch 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 Function Hand shaking Word length Parity check Parity selection Baud...
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... Switch 2 Switch 1 2 3 4~8 Function Reserved Reserved Reserved for Epson(ESC/POS) mode This printer has "Memory Switch" set has "MSW 2", "MSW 8", "Customize value", "Serial communication condition". therefore, even if the printer is software switches. Fixed to Off - CHAPTER 3 Setting the switches ▌3.2 Setting the Memory Switches ▌3.2.1 Memory Switch setting for Chinese selection Code page selection (*1) On Off - When you replace a SRP-270 with a SRP-275, you should adjust the MSW 8-5 to the following . (*1) Code page selection MSW...
... Switch 2 Switch 1 2 3 4~8 Function Reserved Reserved Reserved for Epson(ESC/POS) mode This printer has "Memory Switch" set has "MSW 2", "MSW 8", "Customize value", "Serial communication condition". therefore, even if the printer is software switches. Fixed to Off - CHAPTER 3 Setting the switches ▌3.2 Setting the Memory Switches ▌3.2.1 Memory Switch setting for Chinese selection Code page selection (*1) On Off - When you replace a SRP-270 with a SRP-275, you should adjust the MSW 8-5 to the following . (*1) Code page selection MSW...
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... cover open status Reserved Receive buffer full release 8 Printer (Cover open . To enable the "Serial communication" setting, you should adjust the MSW 8-5 to Off Cover open . The setting of the "automatic recoverable error" in each status that is transmitted from the printer is changed every time the rear cover is open during operation) On Off - DIP Switch 1-5 selects which is selected, a bit of MSW 8-5 and 8-8 can be set by "Memory Switch setup mode". • Customize value Function Paper roll width Selectable...
... cover open status Reserved Receive buffer full release 8 Printer (Cover open . To enable the "Serial communication" setting, you should adjust the MSW 8-5 to Off Cover open . The setting of the "automatic recoverable error" in each status that is transmitted from the printer is changed every time the rear cover is open during operation) On Off - DIP Switch 1-5 selects which is selected, a bit of MSW 8-5 and 8-8 can be set by "Memory Switch setup mode". • Customize value Function Paper roll width Selectable...
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... instructions to change paper width? Be sure to change Buffer full release condition? Serial interface setting Do you want to follow the proper procedure, and turn the power off in the Memory Switch setup mode: Basic Serial communication condition (Serial communication) - Buffer full release condition Current condition: 640 bytes left Do you want to start the Memory Switch setup mode. 1) Open the rear cover. 2) Turn the power on while pressing the paper FEED button. 3) Press the FEED button twice while POWER, ERROR...
... instructions to change paper width? Be sure to change Buffer full release condition? Serial interface setting Do you want to follow the proper procedure, and turn the power off in the Memory Switch setup mode: Basic Serial communication condition (Serial communication) - Buffer full release condition Current condition: 640 bytes left Do you want to start the Memory Switch setup mode. 1) Open the rear cover. 2) Turn the power on while pressing the paper FEED button. 3) Press the FEED button twice while POWER, ERROR...
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...-volatile memory and avoid over-use of this command. Do not turn off the power to the printer while sending commands to the non-volatile memory. Memory Switch 2-7 = 1: Memory Switch 2-A =1 for Star mode • Settings Memory Switches are stored in non-volatile memory (flash memory). To change the settings, send the following classes to set specified bit) Data definition (clear specified bit) Data Definition (clear all Memory Switch settings to become offset to...
...-volatile memory and avoid over-use of this command. Do not turn off the power to the printer while sending commands to the non-volatile memory. Memory Switch 2-7 = 1: Memory Switch 2-A =1 for Star mode • Settings Memory Switches are stored in non-volatile memory (flash memory). To change the settings, send the following classes to set specified bit) Data definition (clear specified bit) Data Definition (clear all Memory Switch settings to become offset to...
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... 0-2 Auto cutter model 0 0 0 1 1 0 1 1 Command Function Command Function Tear Bar Model (SRP-275A type) Executes a form feed. It is enabled only for the conventional red/black (white/black inversion) printing. Executes a form feed. When using 1 and 2 above, there are cancelled if there is no command to appear between characters.) - It is disabled for selecting Option 1. 1) Prints white/black inverted characters using 7 × 9 fonts regardless of the current font size setting. 2) Inserts a one dot string of black printing to the head...
... 0-2 Auto cutter model 0 0 0 1 1 0 1 1 Command Function Command Function Tear Bar Model (SRP-275A type) Executes a form feed. It is enabled only for the conventional red/black (white/black inversion) printing. Executes a form feed. When using 1 and 2 above, there are cancelled if there is no command to appear between characters.) - It is disabled for selecting Option 1. 1) Prints white/black inverted characters using 7 × 9 fonts regardless of the current font size setting. 2) Inserts a one dot string of black printing to the head...
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... table Disabled Enabled Refer to print ready after inserting paper Reserved Printing region width (*1) Paper width selection (*1) Contextual auto-cut paper if a 1/6 inch line feed code is sent seven times. (*3) Near end switch Function When an near end, and the printer goes offline. 3-12 Printing does stop for near end switch is mounted, settings should abide by those shown in the table below. Reflects the near end switch state to the status. MSW 2-1 0 0 1 1 MSW 2-0 0 1 0 1 Near end switch Function Disabled Disabled...
... table Disabled Enabled Refer to print ready after inserting paper Reserved Printing region width (*1) Paper width selection (*1) Contextual auto-cut paper if a 1/6 inch line feed code is sent seven times. (*3) Near end switch Function When an near end, and the printer goes offline. 3-12 Printing does stop for near end switch is mounted, settings should abide by those shown in the table below. Reflects the near end switch state to the status. MSW 2-1 0 0 1 1 MSW 2-0 0 1 0 1 Near end switch Function Disabled Disabled...
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.... Inch A unit of the command. Lists related commands. This is the state where the print buffer is no print data (including spaces and portions of line There is full. The start of line state satisfies the following condition: Start of data skipped due to be printed. The code sequence. One inch is executed. CHAPTER 4 Control commands list ▌4.1 Command notation XXXX [Name] [Format] [Range] [Description] [Notes] [Default] [Reference] The name of length.
.... Inch A unit of the command. Lists related commands. This is the state where the print buffer is no print data (including spaces and portions of line There is full. The start of line state satisfies the following condition: Start of data skipped due to be printed. The code sequence. One inch is executed. CHAPTER 4 Control commands list ▌4.1 Command notation XXXX [Name] [Format] [Range] [Description] [Notes] [Default] [Reference] The name of length.
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... paper sensor(s) to stop printing Enable/disable panel buttons Print and feed n lines Print and reverse feed n lines Start macro record (For logo) Execute macro (For logo) Partial cut (one point left uncut) Partial cut (one point left uncut) Generate pulse Select print color Select character code table Transmit peripheral device status Transmit paper sensor status Turn upside-down printing mode on/off Print NV bit image Define NV bit image Execute test print Edit NV user memory Enable/disable real-time command User setup commands Transmit printer ID Select cut mode and cut paper Enable/disable...
... paper sensor(s) to stop printing Enable/disable panel buttons Print and feed n lines Print and reverse feed n lines Start macro record (For logo) Execute macro (For logo) Partial cut (one point left uncut) Partial cut (one point left uncut) Generate pulse Select print color Select character code table Transmit peripheral device status Transmit paper sensor status Turn upside-down printing mode on/off Print NV bit image Define NV bit image Execute test print Edit NV user memory Enable/disable real-time command User setup commands Transmit printer ID Select cut mode and cut paper Enable/disable...
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... mode selected 4-6 n Hex 1B 21 n Decimal 27 33 n 0 ≤ n ≤ 255 n = 1 Selects or cancels print modes collectively (emphasized, double-height, double-width, underline) using n as follows in real time: m Connector pin 0 Drawer kick-out connector pin 2 1 Drawer kick-out connector pin 5 The pulse ON time is [t x100 ms] and the OFF time is [t x100 ms] ESC SP [Name] [Format] [Range] [Default] [Description] Set right-side character spacing...
... mode selected 4-6 n Hex 1B 21 n Decimal 27 33 n 0 ≤ n ≤ 255 n = 1 Selects or cancels print modes collectively (emphasized, double-height, double-width, underline) using n as follows in real time: m Connector pin 0 Drawer kick-out connector pin 2 1 Drawer kick-out connector pin 5 The pulse ON time is [t x100 ms] and the OFF time is [t x100 ms] ESC SP [Name] [Format] [Range] [Default] [Description] Set right-side character spacing...
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... remaining capacity of MSW 8-5 affects the statuses as "the paper end" when the rear cover is opened . Reserved: Fixed to OFF (Don't change the Memory Switch. • When a = 2, Memory Switch 2 is set as follows: MSW 2-1 to 2-8 Setting value ( b) 48 Function Reserved • When a = 8, Memory Switch 8 is set to 640 bytes. Printer rear cover open during operation: Error that can possibly recover. - CHAPTER 4 Control commands list GS ( E pL pH fn d1...
... remaining capacity of MSW 8-5 affects the statuses as "the paper end" when the rear cover is opened . Reserved: Fixed to OFF (Don't change the Memory Switch. • When a = 2, Memory Switch 2 is set as follows: MSW 2-1 to 2-8 Setting value ( b) 48 Function Reserved • When a = 8, Memory Switch 8 is set to 640 bytes. Printer rear cover open during operation: Error that can possibly recover. - CHAPTER 4 Control commands list GS ( E pL pH fn d1...
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... Feeds paper to (cutting position + n × vertical motion unit) and executes a partial cut (one point left uncut). • If an auto cutter is not provided, this command is specified by n as follows: n 1, 49 2, 50 3, 51 Printer ID Printer model ID Type ID Version ID Specification Printer model Printer type Firmware version Transmits printer information A (common information), using n as follows: n Printer ID 33 Type information Specification Supported functions Transmits printer information B (common information), using...
... Feeds paper to (cutting position + n × vertical motion unit) and executes a partial cut (one point left uncut). • If an auto cutter is not provided, this command is specified by n as follows: n 1, 49 2, 50 3, 51 Printer ID Printer model ID Type ID Version ID Specification Printer model Printer type Firmware version Transmits printer information A (common information), using n as follows: n Printer ID 33 Type information Specification Supported functions Transmits printer information B (common information), using...
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...216 inch line feed pitch (approximate value) Set line feed to n/144 inch line feed pitch Execute n/144 inch paper feed one time Form feed Set page length to n lines Set page length to n inches Feed paper to vertical table position Set vertical tab position Set bottom margin to n lines Cancel bottom margin Set left margin Set right margin Move print position to horizontal tab position Set/cancel horizontal tab position Specify position alignment Specify absolute position Specify relative position Register/delete download characters Set/cancel download characters Standard density bit image Hex...
...216 inch line feed pitch (approximate value) Set line feed to n/144 inch line feed pitch Execute n/144 inch paper feed one time Form feed Set page length to n lines Set page length to n inches Feed paper to vertical table position Set vertical tab position Set bottom margin to n lines Cancel bottom margin Set left margin Set right margin Move print position to horizontal tab position Set/cancel horizontal tab position Specify position alignment Specify absolute position Specify relative position Register/delete download characters Set/cancel download characters Standard density bit image Hex...