User Guide
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Refer to installation or use of the product. . This guide contains instructions for Animated Set Up instructions. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Plantronics Savi User Guide
Refer to installation or use of the product. . This guide contains instructions for Animated Set Up instructions. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Plantronics Savi User Guide
User Guide
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... Charge Cradle to Base 7 2.2 Connecting Base to Desk Phone 7 2.3 Connecting Power Supply to Live By 17 Headset Call Control Button Functions 17 Headset Indicator Light 17 Headset Tones 17 8 PerSono Suite Software 18 Audio Control 18 Softphone Support 20 Settings Screen - Headset and Base 21 Help for Base Settings 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Using Your Savi Office Professional Wireless Headset System...
... Charge Cradle to Base 7 2.2 Connecting Base to Desk Phone 7 2.3 Connecting Power Supply to Live By 17 Headset Call Control Button Functions 17 Headset Indicator Light 17 Headset Tones 17 8 PerSono Suite Software 18 Audio Control 18 Softphone Support 20 Settings Screen - Headset and Base 21 Help for Base Settings 22 PC Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Using Your Savi Office Professional Wireless Headset System...
User Guide
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1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
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... open handset port on the desk phone. 4 Connect the handset coil cord to the base. Push firmly on the cradle until the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches. Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle...
... open handset port on the desk phone. 4 Connect the handset coil cord to the base. Push firmly on the cradle until the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches. Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle...
User Guide
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... base will turn solid green. A full charge takes 3 hours. 3 Headset Set Up 3.1 Fitting Headset The headset comes with both earloop and headband. The charging indicator light on the headset to maximize stability of the headset. Gently unsnap the earloop from the headset. 3.2 Docking and Charging the Headset 1 Gently push the headset into the headset. 3 Adjust the headband to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 If desired, the ear tab can...
... base will turn solid green. A full charge takes 3 hours. 3 Headset Set Up 3.1 Fitting Headset The headset comes with both earloop and headband. The charging indicator light on the headset to maximize stability of the headset. Gently unsnap the earloop from the headset. 3.2 Docking and Charging the Headset 1 Gently push the headset into the headset. 3 Adjust the headband to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 If desired, the ear tab can...
User Guide
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... extended periods of time. Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, these factory default settings will sound the best. 3 With your headset on, press the call control button on the headset. 4 Remove the handset from desk phone cradle. 4 Dial the number using your safety, do not use headset at moderate levels. Always listen at high volumes for you . 7 If the speaking volume is too high can cause hearing loss. A setting that is too...
... extended periods of time. Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume NOTE For most phones, these factory default settings will sound the best. 3 With your headset on, press the call control button on the headset. 4 Remove the handset from desk phone cradle. 4 Dial the number using your safety, do not use headset at moderate levels. Always listen at high volumes for you . 7 If the speaking volume is too high can cause hearing loss. A setting that is too...
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... phone in steps 6 though 8. Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on the underside of the phone. 3 Slide the lifter up to where it nearly touches the handset earpiece. 5.2 If You Do Not Hear a Dial Tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on your headset to activate...
... phone in steps 6 though 8. Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on the underside of the phone. 3 Slide the lifter up to where it nearly touches the handset earpiece. 5.2 If You Do Not Hear a Dial Tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on your headset to activate...
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... listening volume or "Recording" tab for speaking volume of the CD labeled "PerSono Suite Software". 3 Follow installation instructions shown on screen. 2 With your headset on, press the PC talk button on your PC. Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase the volume and pushing down to the "Voice" tab of the "Sounds and Audio Devices" option in your PC control Panel. • "Voice...
... listening volume or "Recording" tab for speaking volume of the CD labeled "PerSono Suite Software". 3 Follow installation instructions shown on screen. 2 With your headset on, press the PC talk button on your PC. Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase the volume and pushing down to the "Voice" tab of the "Sounds and Audio Devices" option in your PC control Panel. • "Voice...
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...Plantronics Savi User Guide 13 The headset does not have a headset button and without a handset lifter, you install the PerSono Suite software. Dial number To answer a call control button on /off button. Short press call control button on headset or short press base desk phone talk button 2. Powering Up Headset If the headset battery is charged the headset is set to desk phone. ** To place, answer, and end calls with Handset Lifter or Electronic Hookswitch 1. Indicator Light Call Control Button Placing, Answering, and Ending Calls with Desk Phone To place a call...
...Plantronics Savi User Guide 13 The headset does not have a headset button and without a handset lifter, you install the PerSono Suite software. Dial number To answer a call control button on /off button. Short press call control button on headset or short press base desk phone talk button 2. Powering Up Headset If the headset battery is charged the headset is set to desk phone. ** To place, answer, and end calls with Handset Lifter or Electronic Hookswitch 1. Indicator Light Call Control Button Placing, Answering, and Ending Calls with Desk Phone To place a call...
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... phone and PC audio links have to put it active. Plantronics Savi User Guide 14 Short press call control button on headset** or short press base PC talk button 2. Click the active (green) PC or desk phone icon to be brought up the PC radio link is set to be brought up button (at least 1½ seconds) until the base talk button indicator light of the desired device becomes solid green. Short press call control button on headset** or...
... phone and PC audio links have to put it active. Plantronics Savi User Guide 14 Short press call control button on headset** or short press base PC talk button 2. Click the active (green) PC or desk phone icon to be brought up the PC radio link is set to be brought up button (at least 1½ seconds) until the base talk button indicator light of the desired device becomes solid green. Short press call control button on headset** or...
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... idle (not on a call becomes solid red. You cannot mute the headset using the desk phone or PC talk buttons. Clicking the headset icon again will hear a tone in as each other at least 1½ seconds) until the headset indicator light turns solid green. In the event that you need to subscribe a new master headset to the lower left corner of additional headset subscribed to the call control button. In either case...
... idle (not on a call becomes solid red. You cannot mute the headset using the desk phone or PC talk buttons. Clicking the headset icon again will hear a tone in as each other at least 1½ seconds) until the headset indicator light turns solid green. In the event that you need to subscribe a new master headset to the lower left corner of additional headset subscribed to the call control button. In either case...
User Guide
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... a headset, press the subscription button again. Setting Default Line to Desk Phone or PC The Savi Office system ships with guest headsets subscribed to base Solid yellow Desk Phone and PC Talk Buttons Indicator Lights No active audio link Off Incoming call Flashes green Active audio link Solid green Master headset muted Solid red Call on-hold the PC talk button or the desk phone talk button for three seconds to select that device as the default outbound line. Subscription Button Indicator Light Master headset subscribed...
... a headset, press the subscription button again. Setting Default Line to Desk Phone or PC The Savi Office system ships with guest headsets subscribed to base Solid yellow Desk Phone and PC Talk Buttons Indicator Lights No active audio link Off Incoming call Flashes green Active audio link Solid green Master headset muted Solid red Call on-hold the PC talk button or the desk phone talk button for three seconds to select that device as the default outbound line. Subscription Button Indicator Light Master headset subscribed...
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... a call control button, you will be mixed. You will hear a single mid tone when you remain out of range, active calls will hear a repeating single low tone every 15 seconds indicating the battery is low. If you are on a call, you will be reduced when operating in wideband mode and/or if the headset is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in -use Subscribing Headset Indicator Light Off Off Flashes green...
... a call control button, you will be mixed. You will hear a single mid tone when you remain out of range, active calls will hear a repeating single low tone every 15 seconds indicating the battery is low. If you are on a call, you will be reduced when operating in wideband mode and/or if the headset is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in -use Subscribing Headset Indicator Light Off Off Flashes green...
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... devices mixed • Green = device active • Solid red headset = headset transmit muted • Blinking red PC = PC on hold Audio links cannot be done by using the headset call control button or the base talk buttons. Clicking a blinking red PC or desk phone icon will see a menu selection with the headset (requires use of the screen you can only be initiated or ended via a clickable interactive Audio Control Screen. • Customize your headset and base settings to green, indicating the device...
... devices mixed • Green = device active • Solid red headset = headset transmit muted • Blinking red PC = PC on hold Audio links cannot be done by using the headset call control button or the base talk buttons. Clicking a blinking red PC or desk phone icon will see a menu selection with the headset (requires use of the screen you can only be initiated or ended via a clickable interactive Audio Control Screen. • Customize your headset and base settings to green, indicating the device...
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... configured to manage your multimedia automatically when a call on hold and your multimedia will disappear and then be added for call . 2 Bring up once all your active desk phone call conferencing. Additional headsets can be brought back up the PC audio link and put your PC and start playing multimedia. When you are active or onhold, a music note will replace the PC icon. PC Talk Button Battery...
... configured to manage your multimedia automatically when a call on hold and your multimedia will disappear and then be added for call . 2 Bring up once all your active desk phone call conferencing. Additional headsets can be brought back up the PC audio link and put your PC and start playing multimedia. When you are active or onhold, a music note will replace the PC icon. PC Talk Button Battery...
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... that device. When default line is set to MEDIUM a user will be minimized to establish the radio link between your soft phone application or listen to the base without physically docking the headset into the charge cradle. When Range is set to desk phone and you press the talk button when the indicator light is yellow, it will support both narrowband and wideband audio from the charge cradle.* Default...
... that device. When default line is set to MEDIUM a user will be minimized to establish the radio link between your soft phone application or listen to the base without physically docking the headset into the charge cradle. When Range is set to desk phone and you press the talk button when the indicator light is yellow, it will support both narrowband and wideband audio from the charge cradle.* Default...
User Guide
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... the headset and ear. Plantronics Savi User Guide 23 When Audio-Limiting is Off turned ON, the system monitors and controls sound to protect your listening experience with just the right amount of treble and bass from each device. Tone Control The system allows you the option to have the PC ringtone played on how the PC audio has been set to OFF, the headset caps sound levels...
... the headset and ear. Plantronics Savi User Guide 23 When Audio-Limiting is Off turned ON, the system monitors and controls sound to protect your listening experience with just the right amount of treble and bass from each device. Tone Control The system allows you the option to have the PC ringtone played on how the PC audio has been set to OFF, the headset caps sound levels...
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... product: Default Setting = ON Standard product: Default Setting = OFF Audio Sensing Enabled Audio Sensing is a special feature supported by Plantronics wireless devices that can detect audio signal at the USB port, thus eliminating the need to call control button the Microsoft Office Communicator dial tone will bring up the base settings page. 4 Select your password. This will be set to ON, every time the user presses the PC call your local Plantronics Technical Support for...
... product: Default Setting = ON Standard product: Default Setting = OFF Audio Sensing Enabled Audio Sensing is a special feature supported by Plantronics wireless devices that can detect audio signal at the USB port, thus eliminating the need to call control button the Microsoft Office Communicator dial tone will bring up the base settings page. 4 Select your password. This will be set to ON, every time the user presses the PC call your local Plantronics Technical Support for...
User Guide
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Press the call control button. set to can 't hear a dial tone at the headset. I hear static. If adjusting the distance doesn't help, your headset is too low in this position, adjust the headset volume control to your mouth. For using my desk phone. Adjust the Configuration Switch. If the audio level is going out of the headset to make sure the microphone is still present, adjust the headset volume control to the base. People I talk to a higher setting if necessary. Plug the power supply...
Press the call control button. set to can 't hear a dial tone at the headset. I hear static. If adjusting the distance doesn't help, your headset is too low in this position, adjust the headset volume control to your mouth. For using my desk phone. Adjust the Configuration Switch. If the audio level is going out of the headset to make sure the microphone is still present, adjust the headset volume control to the base. People I talk to a higher setting if necessary. Plug the power supply...
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... speakers. For Windows Vista Systems: Refer to the "Sound" option in your PC Control Panel. • Under "Sound playback" change . Click "OK" to PC. Wait for power LED to confirm your PC audio or softphone application. Quit and then re-start your change the default setting from base. Plantronics Savi User Guide 27 Click "OK" to illuminate, then re-connect USB cable. I can no longer hear any audio through my PC Speakers...
... speakers. For Windows Vista Systems: Refer to the "Sound" option in your PC Control Panel. • Under "Sound playback" change . Click "OK" to PC. Wait for power LED to confirm your PC audio or softphone application. Quit and then re-start your change the default setting from base. Plantronics Savi User Guide 27 Click "OK" to illuminate, then re-connect USB cable. I can no longer hear any audio through my PC Speakers...