User Guide
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... Talk Time 11 Battery 11 Load software 12 Plantronics Hub configurable settings 12 System basics 13 Headset overview 13 Power on your headset 13 Adjust volume 13 Make, answer, end calls 14 Interact with Microsoft Teams 15 View Microsoft Teams notifications 15 Stream media 15 More Features 16 Change your default line 16 Optimize audio quality 16 Limit office noise 16 Online indicator 16 Out of Range Warning Tones 16 Troubleshooting 17 Headset 17 Desk phone...
... Talk Time 11 Battery 11 Load software 12 Plantronics Hub configurable settings 12 System basics 13 Headset overview 13 Power on your headset 13 Adjust volume 13 Make, answer, end calls 14 Interact with Microsoft Teams 15 View Microsoft Teams notifications 15 Stream media 15 More Features 16 Change your default line 16 Optimize audio quality 16 Limit office noise 16 Online indicator 16 Out of Range Warning Tones 16 Troubleshooting 17 Headset 17 Desk phone...
User Guide
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... security' logo certification. Plantronics products using the new enhanced version of DECT that were highlighted by the public announcements of the Chaos Communication Congress in unauthorized countries is a member of law, may disrupt telecommunications networks and devices, and can subject you...consequently have been tested against all DECT products. Plantronics is a violation of the DECT Forum and has fully adopted their recommendations for use in which vary by regulatory agencies. Plantronics DECT-based products now fully incorporate the latest recommendations on the base with ...
... security' logo certification. Plantronics products using the new enhanced version of DECT that were highlighted by the public announcements of the Chaos Communication Congress in unauthorized countries is a member of law, may disrupt telecommunications networks and devices, and can subject you...consequently have been tested against all DECT products. Plantronics is a violation of the DECT Forum and has fully adopted their recommendations for use in which vary by regulatory agencies. Plantronics DECT-based products now fully incorporate the latest recommendations on the base with ...
User Guide
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Overview Headset overview / NOTE Headset design may vary but function is the same. Volume up / Call / Press to interact with Microsoft Teams (Teams model only, app required) Volume down Power Mute/unmute Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset. 4
Overview Headset overview / NOTE Headset design may vary but function is the same. Volume up / Call / Press to interact with Microsoft Teams (Teams model only, app required) Volume down Power Mute/unmute Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new headset. 4
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Base overview 1 2 345 6 7 8 9 10 13 11 12 1 Computer button 2 Microsoft Teams button (Teams model only, app required) 3 Subscribe LED 4 Desk phone button 5 Charging LED 6 USB port 7 Power jack 8 Handset lifter jack 9 Telephone interface cable jack 10 Headset subscription button 11 Desk phone listening volume 12 Desk phone speaking volume 13 Desk phone configuration switch 5
Base overview 1 2 345 6 7 8 9 10 13 11 12 1 Computer button 2 Microsoft Teams button (Teams model only, app required) 3 Subscribe LED 4 Desk phone button 5 Charging LED 6 USB port 7 Power jack 8 Handset lifter jack 9 Telephone interface cable jack 10 Headset subscription button 11 Desk phone listening volume 12 Desk phone speaking volume 13 Desk phone configuration switch 5
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Enables remote call control with your headset. 2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call . Accessories 1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call control with your headset. 6
Enables remote call control with your headset. 2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call . Accessories 1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call control with your headset. 6
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A Desk phone with EHS cable Setting (on bottom of the base 7 Hook up system Using the diagram, connect your headset system. poly.com/support Plantronics Hub for Windows/Mac BACK HEADSET PORT OR NO HEADSET PORT Desk phone setup details NOTE Base configuration settings Desk phone Most phones Cisco phones Cisco phones with dedicated headset port USE • Connect one end of the telephone interface cable to the back of base) A D A Choose a desk phone setup A, B, C or D and connect cables.
A Desk phone with EHS cable Setting (on bottom of the base 7 Hook up system Using the diagram, connect your headset system. poly.com/support Plantronics Hub for Windows/Mac BACK HEADSET PORT OR NO HEADSET PORT Desk phone setup details NOTE Base configuration settings Desk phone Most phones Cisco phones Cisco phones with dedicated headset port USE • Connect one end of the telephone interface cable to the back of base) A D A Choose a desk phone setup A, B, C or D and connect cables.
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... this setup if you are not using the HL10 lifter or EHS cable. NOTE Use this configuration, manually remove the handset on your desk phone and the call control button on the headset to the telephone interface cable junction box • Finally connect the remaining end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT Cisco phones use configuration D on the desk phone IMPORTANT Cisco phones use default configuration A.
... this setup if you are not using the HL10 lifter or EHS cable. NOTE Use this configuration, manually remove the handset on your desk phone and the call control button on the headset to the telephone interface cable junction box • Finally connect the remaining end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT Cisco phones use configuration D on the desk phone IMPORTANT Cisco phones use default configuration A.
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D Desk phone + HL10 lifter (sold separately) USE IMPORTANT Cisco phones use default configuration A. 9 Most other phones use configuration D on the bottom of the base.
D Desk phone + HL10 lifter (sold separately) USE IMPORTANT Cisco phones use default configuration A. 9 Most other phones use configuration D on the bottom of the base.
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... a headset will flash during subscription process and becomes solid green when the new subscription is established. The subscription LED on the display panel flashes red and green. 2 Press and hold the Volume up button on the headset for a headset, press the subscription button again or place the headset in the charge cradle. The subscription LED on the back of the base. NOTE If the subscription process times...
... a headset will flash during subscription process and becomes solid green when the new subscription is established. The subscription LED on the display panel flashes red and green. 2 Press and hold the Volume up button on the headset for a headset, press the subscription button again or place the headset in the charge cradle. The subscription LED on the back of the base. NOTE If the subscription process times...
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The charging LED flashes when charging the headset and remains steady when the headset is approximately 2 finger widths from the corner of talk time. Gently bend the boom so it is fully charged. This product has a replaceable battery. Fit and charge Wear on the right or left To position the microphone on the right or left side, rotate the microphone boom up to the first use replacement batteries provided...
The charging LED flashes when charging the headset and remains steady when the headset is approximately 2 finger widths from the corner of talk time. Gently bend the boom so it is fully charged. This product has a replaceable battery. Fit and charge Wear on the right or left To position the microphone on the right or left side, rotate the microphone boom up to the first use replacement batteries provided...
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...) Software settings (Aware for Windows/Mac by visiting poly.com/software. This allows you to PC radio link Plantronics product improvement program Software log level Change language of voice prompts Brazilian Portugese, Cantonese, Danish, English (UK, US), French, German, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Russian, Spanish, Swedish and Thai. Feature Answering call alert Audio channel tone Audio sensing Auto answer Close conversation limiting Default phone line Mute reminder Mute...
...) Software settings (Aware for Windows/Mac by visiting poly.com/software. This allows you to PC radio link Plantronics product improvement program Software log level Change language of voice prompts Brazilian Portugese, Cantonese, Danish, English (UK, US), French, German, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Russian, Spanish, Swedish and Thai. Feature Answering call alert Audio channel tone Audio sensing Auto answer Close conversation limiting Default phone line Mute reminder Mute...
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..., charging, battery and regulatory information before using your caller's voice is the same. Power on your headset Adjust volume To turn on the headset, slide the Power button. • Headset volume Fine-tune your headset volume by adjusting the headset's volume up / Call / Press to interact with Microsoft Teams (Teams model only, app required) Volume down (-) controls. • Desk phone volume When you are on a desk phone call and your headset and a call comes in Plantronics Hub. If your new headset. Adjust headset microphone volume (softphone...
..., charging, battery and regulatory information before using your caller's voice is the same. Power on your headset Adjust volume To turn on the headset, slide the Power button. • Headset volume Fine-tune your headset volume by adjusting the headset's volume up / Call / Press to interact with Microsoft Teams (Teams model only, app required) Volume down (-) controls. • Desk phone volume When you are on a desk phone call and your headset and a call comes in Plantronics Hub. If your new headset. Adjust headset microphone volume (softphone...
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... EHS cable. 2 Dial from your phone's Headset button or remove the handset when answering a call . See "Download software." Switch between calls (flash) To switch between calls, press the headset Call button for 4 seconds until the headset LED turns on a call, place the guest headset into a mini conference call and hang up until the LEDs are 2 Audio buttons: computer and desk phone . Join Savi headsets automatically (same headset type only) 1 While on . 3 The primary user hears a triple tone indicating a conference request. With one active call and one held call in...
... EHS cable. 2 Dial from your phone's Headset button or remove the handset when answering a call . See "Download software." Switch between calls (flash) To switch between calls, press the headset Call button for 4 seconds until the headset LED turns on a call, place the guest headset into a mini conference call and hang up until the LEDs are 2 Audio buttons: computer and desk phone . Join Savi headsets automatically (same headset type only) 1 While on . 3 The primary user hears a triple tone indicating a conference request. With one active call and one held call in...
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... only indicates the primary user's mute state. NOTE The primary user may hear additional tones in their headset and see the base subscription LED flash as guest headsets join the call . These indicate that a guest headset has a different firmware version than the primary headset, but can remain as each guest leaves the call . View Microsoft Teams notifications Your base's Microsoft Teams button LED pulses when you have independent mute controls...
... only indicates the primary user's mute state. NOTE The primary user may hear additional tones in their headset and see the base subscription LED flash as guest headsets join the call . These indicate that a guest headset has a different firmware version than the primary headset, but can remain as each guest leaves the call . View Microsoft Teams notifications Your base's Microsoft Teams button LED pulses when you have independent mute controls...
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..., active calls will hear a single tone for the button press and three low tones for the failure to make a link. 16 Your headset LED flashes green to Settings > General > Close Conversation Limiting. Open Plantronics Hub. To optimize your audio quality for your default line Optimize audio quality Limit office noise Online indicator Out of the operating range and press the call button, you will be re-established when you will be suspended. More Features Change your activity...
..., active calls will hear a single tone for the button press and three low tones for the failure to make a link. 16 Your headset LED flashes green to Settings > General > Close Conversation Limiting. Open Plantronics Hub. To optimize your audio quality for your default line Optimize audio quality Limit office noise Online indicator Out of the operating range and press the call button, you will be re-established when you will be suspended. More Features Change your activity...
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... phone's dedicated headset port, press the desk phone's headset button and base's desk phone button to hear a dial tone. • If your base is still present, adjust the headset volume control to the base. If adjusting the distance doesn't help, your listener in this position, adjust the position of the headset to make sure the microphone is still too low, adjust the desk phone listening volume on the bottom of range, move closer to lower the headset speaker volume...
... phone's dedicated headset port, press the desk phone's headset button and base's desk phone button to hear a dial tone. • If your base is still present, adjust the headset volume control to the base. If adjusting the distance doesn't help, your listener in this position, adjust the position of the headset to make sure the microphone is still too low, adjust the desk phone listening volume on the bottom of range, move closer to lower the headset speaker volume...
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..., manually remove the handset to hear a dial tone (if you do not have an EHS cable or HL10 lifter). Ensure that you do not have a compatible softphone, you must first press the headset Call button and then use configuration A. • Make sure your desk phone is connected correctly to the USB adapter. ATTENTION Use configuration D for most phones. Fine tune the listening volume. See Subscribe USB adapter again. I dial from your headset is charged. Ensure that Plantronics Hub software...
..., manually remove the handset to hear a dial tone (if you do not have an EHS cable or HL10 lifter). Ensure that you do not have a compatible softphone, you must first press the headset Call button and then use configuration A. • Make sure your desk phone is connected correctly to the USB adapter. ATTENTION Use configuration D for most phones. Fine tune the listening volume. See Subscribe USB adapter again. I dial from your headset is charged. Ensure that Plantronics Hub software...
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...? Adjust headset listening volume. Change the default sound device by going to PC. Unplug USB adapter and then reconnect it can no longer hear any audio through my PC Speakers. Quit and then re-start your softphone application. I hear an echo in the headset. Does my Microsoft Teams-certified headset system work with other supported softphones. The sound is optimized for Windows/Mac > Softphones > Software Settings > Target Softphone When you configure another softphone, the Call button: •...
...? Adjust headset listening volume. Change the default sound device by going to PC. Unplug USB adapter and then reconnect it can no longer hear any audio through my PC Speakers. Quit and then re-start your softphone application. I hear an echo in the headset. Does my Microsoft Teams-certified headset system work with other supported softphones. The sound is optimized for Windows/Mac > Softphones > Software Settings > Target Softphone When you configure another softphone, the Call button: •...
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Scorpius 171 2132 LR Hoofddorp Netherlands © 2021 Plantronics, Inc. Poly, the propeller design, and the Poly logo are the property of their respective owners. All rights reserved. Support NEED MORE HELP? DECT is a trademark of Plantronics, Inc. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. All other trademarks are trademarks of ETSI. Manufactured by Plantronics, Inc. 218230-06 03.21 20
Scorpius 171 2132 LR Hoofddorp Netherlands © 2021 Plantronics, Inc. Poly, the propeller design, and the Poly logo are the property of their respective owners. All rights reserved. Support NEED MORE HELP? DECT is a trademark of Plantronics, Inc. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. All other trademarks are trademarks of ETSI. Manufactured by Plantronics, Inc. 218230-06 03.21 20