User Guide
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Please refer to the separate safety instructions for setting up and using your new Plantronics product. This user guide contains instructions for important product safety information prior to installation or use of the product. Welcome Congratulations on purchasing your Savi W440 (D100 USB Adapter + WH500 Headset) Wireless Headset System. Plantronics Savi User Guide
Please refer to the separate safety instructions for setting up and using your new Plantronics product. This user guide contains instructions for important product safety information prior to installation or use of the product. Welcome Congratulations on purchasing your Savi W440 (D100 USB Adapter + WH500 Headset) Wireless Headset System. Plantronics Savi User Guide
User Guide
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...Setup 8 Connecting the power supply 8 Docking and charging the headset 8 Fitting the headset 8 Connecting the USB adapter to your PC 8 USB adapter indicator light 9 5 Using Your Headset System 10 Powering up the headset 10 Talk time 10 Muting a headset during a call 10 Right ear headset button functions 10 Placing the headset in sleep mode 11 Headset tones 11 Battery life 11 Headset indicator light 11 Subscribing a headset 11 Ending subscription 11 6 Making Calls With Your Headset and PC 12 Software installation 12 Making calls with your headset and PC 12 Softphone support...
...Setup 8 Connecting the power supply 8 Docking and charging the headset 8 Fitting the headset 8 Connecting the USB adapter to your PC 8 USB adapter indicator light 9 5 Using Your Headset System 10 Powering up the headset 10 Talk time 10 Muting a headset during a call 10 Right ear headset button functions 10 Placing the headset in sleep mode 11 Headset tones 11 Battery life 11 Headset indicator light 11 Subscribing a headset 11 Ending subscription 11 6 Making Calls With Your Headset and PC 12 Software installation 12 Making calls with your headset and PC 12 Softphone support...
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1 Package Contents Savi W440 USB Adapter and Charger USB Adapter Base Power Supply Charger Base Savi WH500 Headset USB Charging Cable Headbands Headset Battery Plantronics Savi User Guide Fit kit with earloops, eartips and foam sleeve 4
1 Package Contents Savi W440 USB Adapter and Charger USB Adapter Base Power Supply Charger Base Savi WH500 Headset USB Charging Cable Headbands Headset Battery Plantronics Savi User Guide Fit kit with earloops, eartips and foam sleeve 4
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2 System Features Savi USB Adapter Features Indicator Light Savi WH500 Headset Features Subscription Button Volume and Mute Button (press in to mute/unmute) Call Control Button Indicator Light Headset (fitted with earloop and eartip) Microphone Plantronics Savi User Guide 5
2 System Features Savi USB Adapter Features Indicator Light Savi WH500 Headset Features Subscription Button Volume and Mute Button (press in to mute/unmute) Call Control Button Indicator Light Headset (fitted with earloop and eartip) Microphone Plantronics Savi User Guide 5
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... that fits most comfortably. Plantronics Savi User Guide 6 NOTE This product has a replaceable battery. 3 Headset Setup Installing the Headset Battery Position the battery as shown on the left or right ear with either an earloop or headband. Right earloop configuration 1 Choose the size of earloop that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Left earloop configuration 1 Choose the size...
... that fits most comfortably. Plantronics Savi User Guide 6 NOTE This product has a replaceable battery. 3 Headset Setup Installing the Headset Battery Position the battery as shown on the left or right ear with either an earloop or headband. Right earloop configuration 1 Choose the size of earloop that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Left earloop configuration 1 Choose the size...
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... cheek. Plantronics Savi User Guide 7 As the headset is pushed in, you wear the headset, the microphone should rest as close to your mouth. Wearing the Headset When you will feel soft clicks as the pivoting earpiece moves the microphone close to your mouth. 2 Rotate the headset up. 3 To optimize the position of the headset. 1 Slide the headset over and behind your ear and...
... cheek. Plantronics Savi User Guide 7 As the headset is pushed in, you wear the headset, the microphone should rest as close to your mouth. Wearing the Headset When you will feel soft clicks as the pivoting earpiece moves the microphone close to your mouth. 2 Rotate the headset up. 3 To optimize the position of the headset. 1 Slide the headset over and behind your ear and...
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... devices drawing power from the PC's USB port(s). The charging indicator light on the headset will flash white to indicate that Windows is powered on the USB adapter will vary according to charge the headset. The charging time will be solid red to first use 3 hours Full charge Charging Indicator Light Power Indicator Light NOTE The USB charging cable can also be on PC. Charging time 20 min Minimum charge before the USB adapter can be solid green.. Plantronics Savi User Guide 8 Connecting the USB Adapter to be charged before first use . To successfully charge...
... devices drawing power from the PC's USB port(s). The charging indicator light on the headset will flash white to indicate that Windows is powered on the USB adapter will vary according to charge the headset. The charging time will be solid red to first use 3 hours Full charge Charging Indicator Light Power Indicator Light NOTE The USB charging cable can also be on PC. Charging time 20 min Minimum charge before the USB adapter can be solid green.. Plantronics Savi User Guide 8 Connecting the USB Adapter to be charged before first use . To successfully charge...
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USB Adapter Indicator Light USB Adapter Status Headset subscribed, no activity Headset in talk mode Headset muted Incoming call Headset not subscribed USB adapter subscription USB adapter conference subscription On conference call with one or more guest headsets subscribed USB Indicator Light Solid green Flashes green Flashes red Flashes red and yellow Solid red Flashes green and red Flashes green and yellow Flashes yellow Plantronics Savi User Guide 9
USB Adapter Indicator Light USB Adapter Status Headset subscribed, no activity Headset in talk mode Headset muted Incoming call Headset not subscribed USB adapter subscription USB adapter conference subscription On conference call with one or more guest headsets subscribed USB Indicator Light Solid green Flashes green Flashes red Flashes red and yellow Solid red Flashes green and red Flashes green and yellow Flashes yellow Plantronics Savi User Guide 9
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... turned off button. Function Type of time. When unmuted, you will hear three low tones. The headset does not have an on a call : 3 low tones Plantronics Savi User Guide 10 Talk time will flash red when the headset is activated, you will hear three high tones. Muting a Headset During A Call To mute/unmute the call, press the volume/mute button in USB adaptor flashes red when muted 3 high tones when muted 3 low tones when unmuted Idle: 1 low tone/15 secs On call , press the volume/mute button in . Mute Tone. Always listen at a far distance from the adapter. Right Ear Headset...
... turned off button. Function Type of time. When unmuted, you will hear three low tones. The headset does not have an on a call : 3 low tones Plantronics Savi User Guide 10 Talk time will flash red when the headset is activated, you will hear three high tones. Muting a Headset During A Call To mute/unmute the call, press the volume/mute button in USB adaptor flashes red when muted 3 high tones when muted 3 low tones when unmuted Idle: 1 low tone/15 secs On call , press the volume/mute button in . Mute Tone. Always listen at a far distance from the adapter. Right Ear Headset...
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... operating range and press the call control button, you will flash green. You should recharge the headset immediately. If you see two white flashes. The subscription light will turn solid red for three seconds until the headset indicator light turns solid white. 4 When the indicator light on a call control button: the headset will flash white and the USB adapter will hear three low tones indicating that the battery is low. With the headset idle, press the call control button, you will become solid red for a headset...
... operating range and press the call control button, you will flash green. You should recharge the headset immediately. If you see two white flashes. The subscription light will turn solid red for three seconds until the headset indicator light turns solid white. 4 When the indicator light on a call control button: the headset will flash white and the USB adapter will hear three low tones indicating that the battery is low. With the headset idle, press the call control button, you will become solid red for a headset...
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... is set to use Skype". Auto Answer Auto answer saves the user a button press to : Start > Programs > Plantronics > Plantronics Control Panel > Device Settings - Plantronics Savi User Guide 12 6 Making Calls With your Savi system will operate without the software, it will limit the system's full capabilities. Making Calls With Your Headset and PC To place a call control button on headset 2. Short press call With Plantronics Software and a Compatible Softphone Dial number from the charge cradle. Short press call will display the following message during the install of...
... is set to use Skype". Auto Answer Auto answer saves the user a button press to : Start > Programs > Plantronics > Plantronics Control Panel > Device Settings - Plantronics Savi User Guide 12 6 Making Calls With your Savi system will operate without the software, it will limit the system's full capabilities. Making Calls With Your Headset and PC To place a call control button on headset 2. Short press call With Plantronics Software and a Compatible Softphone Dial number from the charge cradle. Short press call will display the following message during the install of...
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... the adapter, refer to the lower left-hand corner of guest headsets subscribed to the master headset. 1 2 3 Plantronics Savi User Guide 13 The USB adapter light will flash yellow and green. 3 The USB adapter light will then turn solid yellow and you will hear a single tone in the master headset as described below show 1, then 2, then 3 guest headsets subscribed to the adapter in the master headset indicating a guest wishes to join the call control button on the USB adapter.
... the adapter, refer to the lower left-hand corner of guest headsets subscribed to the master headset. 1 2 3 Plantronics Savi User Guide 13 The USB adapter light will flash yellow and green. 3 The USB adapter light will then turn solid yellow and you will hear a single tone in the master headset as described below show 1, then 2, then 3 guest headsets subscribed to the adapter in the master headset indicating a guest wishes to join the call control button on the USB adapter.
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.... USB adapter. All PCs support wideband audio. When Range is set to LOW a user will be answered when the headset is supplied with narrowband audio as the default. To change the Range default in the software, go to : Start > Programs > Plantronics > Plantronics Control Panel > Device Settings - Wideband audio delivers heightened speech clarity and life-like fidelity. Plantronics Savi User Guide 14 USB Adapter Tab Options Feature General Range Auto Answer Audio PC Audio Bandwidth Feature Set Lock Password (required) Settings High/Med/Low Selected...
.... USB adapter. All PCs support wideband audio. When Range is set to LOW a user will be answered when the headset is supplied with narrowband audio as the default. To change the Range default in the software, go to : Start > Programs > Plantronics > Plantronics Control Panel > Device Settings - Wideband audio delivers heightened speech clarity and life-like fidelity. Plantronics Savi User Guide 14 USB Adapter Tab Options Feature General Range Auto Answer Audio PC Audio Bandwidth Feature Set Lock Password (required) Settings High/Med/Low Selected...
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... entering narrowband mode and flash green for the changes to protect your hearing. 15 When switching between the headset and the ear. Headset Tab Options Feature General Mute Tone Ringtone PC Volume System Tones Second Inbound Call Settings Standard/Low/Off Sound 1/Sound 2/Sound 3 Standard/Low/Off Standard/Low/Off Ring Continuously/Ring Once/Ignore Default Off Sound 2 Standard Standard Ring Continuously Device Settings - Anti-Startle Anti-startle provides advanced hearing protection against acoustic shock. Plantronics Savi User Guide G616...
... entering narrowband mode and flash green for the changes to protect your hearing. 15 When switching between the headset and the ear. Headset Tab Options Feature General Mute Tone Ringtone PC Volume System Tones Second Inbound Call Settings Standard/Low/Off Sound 1/Sound 2/Sound 3 Standard/Low/Off Standard/Low/Off Ring Continuously/Ring Once/Ignore Default Off Sound 2 Standard Standard Ring Continuously Device Settings - Anti-Startle Anti-startle provides advanced hearing protection against acoustic shock. Plantronics Savi User Guide G616...
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... Apply. Plantronics Savi User Guide Default None None Applications Tab The Applications Tab displays the status of Plantronics support for more information. This will store the password directly in the device. 2 Lock/unlock a device setting From the USB Adaptor or Advanced screen, enter your hearing. Change Your Password You can always change a password if there is SELECTED, the system monitors and controls sound to protect your password in the device. When Audio-Limiting...
... Apply. Plantronics Savi User Guide Default None None Applications Tab The Applications Tab displays the status of Plantronics support for more information. This will store the password directly in the device. 2 Lock/unlock a device setting From the USB Adaptor or Advanced screen, enter your hearing. Change Your Password You can always change a password if there is SELECTED, the system monitors and controls sound to protect your password in the device. When Audio-Limiting...
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... call control button Plantronics Savi User Guide to listen to music, etc., and does not want to stay active even after the call control button. When a call control button. If this printable user guide and also includes Plantronics contact information. This can detect an audio signal at the USB port, thus eliminating the need to re-establish the radio link when switching between the USB adapter and wireless headset without the user having to place a VoIP call and provide a dial tone...
... call control button Plantronics Savi User Guide to listen to music, etc., and does not want to stay active even after the call control button. When a call control button. If this printable user guide and also includes Plantronics contact information. This can detect an audio signal at the USB port, thus eliminating the need to re-establish the radio link when switching between the USB adapter and wireless headset without the user having to place a VoIP call and provide a dial tone...
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... required software for Savi W440 can choose to change settings such as automatic or manual check for updates. Plantronics Savi User Guide 18 Check for Updates Automatically By enabling this field will be remotely updated when updates are available. Check for available software updates. From the Start menu > Programs > Plantronics > Plantronics Update Manager. Install Checked Updates Following an Automatic or Manual Check For Updates, this check box, you will begin installation. Start Plantronics Update Manager from Windows Start Programs...
... required software for Savi W440 can choose to change settings such as automatic or manual check for updates. Plantronics Savi User Guide 18 Check for Updates Automatically By enabling this field will be remotely updated when updates are available. Check for available software updates. From the Start menu > Programs > Plantronics > Plantronics Update Manager. Install Checked Updates Following an Automatic or Manual Check For Updates, this check box, you will begin installation. Start Plantronics Update Manager from Windows Start Programs...
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... your speaker choice. See Subscribing a Headset. Disconnect and re-connect the USB adapter. For Windows XP systems • Refer to the "Audio" tab of the "Sounds and Audio Devices" option in your PC Control Panel. • Under "Sound Playback", change the default setting from my softphone application, nothing happens. Talk time performance is significantly The replaceable battery is too low or too high. Plantronics Savi User Guide 19 Ensure that the Plantronics software is not installed and...
... your speaker choice. See Subscribing a Headset. Disconnect and re-connect the USB adapter. For Windows XP systems • Refer to the "Audio" tab of the "Sounds and Audio Devices" option in your PC Control Panel. • Under "Sound Playback", change the default setting from my softphone application, nothing happens. Talk time performance is significantly The replaceable battery is too low or too high. Plantronics Savi User Guide 19 Ensure that the Plantronics software is not installed and...
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... range = USB flashes yellow Low range = USB flashes red Plantronics Savi User Guide 20 Headset function Place, answer, or end calls Increase volume Decrease volume Flash between calls Mute/unmute headset Sleep/wake headset Headset subscription mode Turns headset indicator light ON or OFF Low battery warning Out of range Back in range Type of Press Tones/Lights Short press call control button 1 mid-tone Headset flashes white USB adapter flashes green when in use Short press volume down (at least 1½ seconds) 1 mid-tone While on the left ear. Wideband = USB flashes green 4 sec...
... range = USB flashes yellow Low range = USB flashes red Plantronics Savi User Guide 20 Headset function Place, answer, or end calls Increase volume Decrease volume Flash between calls Mute/unmute headset Sleep/wake headset Headset subscription mode Turns headset indicator light ON or OFF Low battery warning Out of range Back in range Type of Press Tones/Lights Short press call control button 1 mid-tone Headset flashes white USB adapter flashes green when in use Short press volume down (at least 1½ seconds) 1 mid-tone While on the left ear. Wideband = USB flashes green 4 sec...
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... = USB flashes green Medium range = USB flashes yellow Low range = USB flashes red Plantronics Savi User Guide 21 Wideband = USB flashes green 4 sec. While idle, press volume down until headset light is solid white USB: Flashes red and green Headset: Solid white Subscribed = USB solid green While idle, press volume down (at least 1½ seconds) 1 mid-tone While on the right ear. Right Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on a call, press the volume/mute button in USB: Flashes red...
... = USB flashes green Medium range = USB flashes yellow Low range = USB flashes red Plantronics Savi User Guide 21 Wideband = USB flashes green 4 sec. While idle, press volume down until headset light is solid white USB: Flashes red and green Headset: Solid white Subscribed = USB solid green While idle, press volume down (at least 1½ seconds) 1 mid-tone While on the right ear. Right Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on a call, press the volume/mute button in USB: Flashes red...