User Guide
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... 17 Users Who Are Blind, Have Low Vision, or Have Limited Vision 17 Logging In to Your Phone 18 Log In to the System Web Interface 18 Log In to a Phone as a Guest 18 Audio Calls...19 Placing Calls...19 Place a Call...19 On-Hook Dialing...19 Place a Call Using a Speed Dial Key 20 Place a Call from the Phone Book 20 Place an Anonymous Call 20 Edit a Contact Number Before Dialing 20 Answering Calls...21 Answer an Incoming Call 21 Answer a Call...
... 17 Users Who Are Blind, Have Low Vision, or Have Limited Vision 17 Logging In to Your Phone 18 Log In to the System Web Interface 18 Log In to a Phone as a Guest 18 Audio Calls...19 Placing Calls...19 Place a Call...19 On-Hook Dialing...19 Place a Call Using a Speed Dial Key 20 Place a Call from the Phone Book 20 Place an Anonymous Call 20 Edit a Contact Number Before Dialing 20 Answering Calls...21 Answer an Incoming Call 21 Answer a Call...
User Guide
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...Feature Key Number from Contacts 36 Add a Speed Dial Entry 36 Edit a Speed Dial Entry 36 Delete a Speed Dial Entry 37 Buddy Lists...37 Set Your Buddy List Presence 37 Set Your Buddy List Status 38 Buddy List Management 38 Buddy Groups...38 Expanded Buddy Lists 38 Paging and Broadcasting Messages 39 Send a Group Page...39 Disconnect from a Group Page 39 Enable Auto-Answer Paging 40 Disable Auto-Answer Paging 40 Join a Page Group...40 Leave a Page Group...40 Poly Edge B Series IP Phone Settings 42 Set the Phone Language 42 Disable Call Waiting...43 Time and Date Display...43 Change...
...Feature Key Number from Contacts 36 Add a Speed Dial Entry 36 Edit a Speed Dial Entry 36 Delete a Speed Dial Entry 37 Buddy Lists...37 Set Your Buddy List Presence 37 Set Your Buddy List Status 38 Buddy List Management 38 Buddy Groups...38 Expanded Buddy Lists 38 Paging and Broadcasting Messages 39 Send a Group Page...39 Disconnect from a Group Page 39 Enable Auto-Answer Paging 40 Disable Auto-Answer Paging 40 Join a Page Group...40 Leave a Page Group...40 Poly Edge B Series IP Phone Settings 42 Set the Phone Language 42 Disable Call Waiting...43 Time and Date Display...43 Change...
User Guide
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... Enable Dialing Autocomplete 49 Disable Dialing Autocomplete 50 Enable Automatic Home Page 50 Select the Display Font...50 Pack Calls On Display...51 Enable Pack Calls On Display 51 Disable Pack Calls On Display 51 Phone Accessories 52 Using a Headset with Your Phone 52 Change Your Preferred Headset 52 Electronic Hookswitch 52 Change Your Preferred Audio Device 53 Maintaining Poly Edge B Series IP Phones 54 Clear Downloaded Temporary Data 54 Reboot the Phone...54 Product Information...54 Factory Reset the Phone 55 Updating the Phone Firmware...
... Enable Dialing Autocomplete 49 Disable Dialing Autocomplete 50 Enable Automatic Home Page 50 Select the Display Font...50 Pack Calls On Display...51 Enable Pack Calls On Display 51 Disable Pack Calls On Display 51 Phone Accessories 52 Using a Headset with Your Phone 52 Change Your Preferred Headset 52 Electronic Hookswitch 52 Change Your Preferred Audio Device 53 Maintaining Poly Edge B Series IP Phones 54 Clear Downloaded Temporary Data 54 Reboot the Phone...54 Product Information...54 Factory Reset the Phone 55 Updating the Phone Firmware...
User Guide
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... users who want to online product, service, and solution support information including Video Tutorials, Documents & Software, Knowledge Base, Community Discussions, Poly University, and additional services. • The Poly Document Library provides support documentation for active products, services, and solutions. Provides detailed information about creating and using OBiXML apps on your network and configuring features. • Deployment Guide - Related Poly and Partner Resources See the following devices: • Poly Edge...
... users who want to online product, service, and solution support information including Video Tutorials, Documents & Software, Knowledge Base, Community Discussions, Poly University, and additional services. • The Poly Document Library provides support documentation for active products, services, and solutions. Provides detailed information about creating and using OBiXML apps on your network and configuring features. • Deployment Guide - Related Poly and Partner Resources See the following devices: • Poly Edge...
User Guide
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... call . Phone Keys Located on Poly phones to navigate between virtual line keys. Place and receive calls through information or options displayed on securing your phone for more information on the phone's screen or select a field of displayed data. Hold an active call or resume a held call . There are three types of interacting with Poly Edge B Series IP Phones Reference Number 5 6 7 8 9 10 11 12 13 14 15 Feature Page key Softkeys Home key Navigation keys / Select key Headset key Speakerphone key Mute key Dialpad Volume keys Transfer key Hold key Feature Description Enables...
... call . Phone Keys Located on Poly phones to navigate between virtual line keys. Place and receive calls through information or options displayed on securing your phone for more information on the phone's screen or select a field of displayed data. Hold an active call or resume a held call . There are three types of interacting with Poly Edge B Series IP Phones Reference Number 5 6 7 8 9 10 11 12 13 14 15 Feature Page key Softkeys Home key Navigation keys / Select key Headset key Speakerphone key Mute key Dialpad Volume keys Transfer key Hold key Feature Description Enables...
User Guide
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... calls Do Not Disturb Off On Do Not Ring Off On Block Anonymous Callers Off On Shows the configured speed dial number, if assigned. If the speed dial has a display name configured, the VLKW shows the display name, for example John Seymour. The VLKW shows the current call key with Poly Edge B Series IP Phones List of Feature Keys and Their Functions Feature Key Stage Description Call Appearance Idle Connected Lets you make or receive a new call key to incoming calls on the phone...
... calls Do Not Disturb Off On Do Not Ring Off On Block Anonymous Callers Off On Shows the configured speed dial number, if assigned. If the speed dial has a display name configured, the VLKW shows the display name, for example John Seymour. The VLKW shows the current call key with Poly Edge B Series IP Phones List of Feature Keys and Their Functions Feature Key Stage Description Call Appearance Idle Connected Lets you make or receive a new call key to incoming calls on the phone...
User Guide
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... how many calls are treated as busy if you can be bound to a specific voice service. It's applied system-wide to all incoming calls. If this feature is disabled, incoming intercom calls are currently in the Holding State. Getting Started with Poly Edge B Series IP Phones Feature Key Stage Block Outgoing Caller ID Off On Call Forward Off On Auto Answer Off On Call Waiting Off On Hold Add to Conference ACD Sign On/Off Available Unavailable Signed off Disposition Code Wrapping...
... how many calls are treated as busy if you can be bound to a specific voice service. It's applied system-wide to all incoming calls. If this feature is disabled, incoming intercom calls are currently in the Holding State. Getting Started with Poly Edge B Series IP Phones Feature Key Stage Block Outgoing Caller ID Off On Call Forward Off On Auto Answer Off On Call Waiting Off On Hold Add to Conference ACD Sign On/Off Available Unavailable Signed off Disposition Code Wrapping...
User Guide
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... to access the Home screen. Calls Screen The Calls screen displays one or more . Become familiar with Poly Edge B Series IP Phones Feature Key Stage Transfer Blind Transfer Description Invoke the call transfer function on the screen when the Current Calls function is at the top of the display stack. Press Enter. Procedure » Press Home to a specific voice service. Details for the call on the currently highlighted call , such as the Holding or Connected state. Use it 's removed from the list...
... to access the Home screen. Calls Screen The Calls screen displays one or more . Become familiar with Poly Edge B Series IP Phones Feature Key Stage Transfer Blind Transfer Description Invoke the call transfer function on the screen when the Current Calls function is at the top of the display stack. Press Enter. Procedure » Press Home to a specific voice service. Details for the call on the currently highlighted call , such as the Holding or Connected state. Use it 's removed from the list...
User Guide
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... Started with Poly Edge B Series IP Phones Advice of Charges (AOC) Some softswitch platforms (such as BroadSoft) support advice of the Calls screen. When this feature is available, the phone shows the current and final charges in the call item of charges (AOC) during a call. Steady green Dialing Trying Peer ringing Ringing Connected Holding Ended Idle User is ringing. End Trying to call and both sides are End, Hold, Transfer, talking. Reject, Answer Fast blinking...
... Started with Poly Edge B Series IP Phones Advice of Charges (AOC) Some softswitch platforms (such as BroadSoft) support advice of the Calls screen. When this feature is available, the phone shows the current and final charges in the call item of charges (AOC) during a call. Steady green Dialing Trying Peer ringing Ringing Connected Holding Ended Idle User is ringing. End Trying to call and both sides are End, Hold, Transfer, talking. Reject, Answer Fast blinking...
User Guide
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... volume from your headset to Settings. You can change the volume of the device. Electronic hookswtich If you use a headset that enable users who are enabled. Accessibility Features Poly products include a number of hearing. Adjustable ringtone and volume You can also change the ringtone based on your headset. 16 The following : • Go to Product Info. • Go to answer and end calls. Indicators also alert you can use the phone. Adjustable call volume While in a call type or assign a specific ringtone to indicate...
... volume from your headset to Settings. You can change the volume of the device. Electronic hookswtich If you use a headset that enable users who are enabled. Accessibility Features Poly products include a number of hearing. Adjustable ringtone and volume You can also change the ringtone based on your headset. 16 The following : • Go to Product Info. • Go to answer and end calls. Indicators also alert you can use the phone. Adjustable call volume While in a call type or assign a specific ringtone to indicate...
User Guide
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... Limited Vision Poly phones include features that you to auto-answer calls. The following table lists the accessibility features for Users with limited mobility to use the phone. Adjustable phone stand You can change the brightness of the screen by adjusting backlight intensity settings. Illuminated feature keys Many feature keys illuminate when activated to use the phone. Large keys The large keys on your desktop. Auto-answering You can press to use a handset or headset. Physical line keys Poly Edge B Series IP phones have physical line keys that enable users who...
... Limited Vision Poly phones include features that you to auto-answer calls. The following table lists the accessibility features for Users with limited mobility to use the phone. Adjustable phone stand You can change the brightness of the screen by adjusting backlight intensity settings. Illuminated feature keys Many feature keys illuminate when activated to use the phone. Large keys The large keys on your desktop. Auto-answering You can press to use a handset or headset. Physical line keys Poly Edge B Series IP phones have physical line keys that enable users who...
User Guide
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... manage calls. Enter the number using the handset, speakerphone, or headset. On-Hook Dialing You can enter a number before you enter *6714085551234, the phone interprets each recognized star code as it parses the given number and applies them to the call. Audio Calls Topics: • Placing Calls • Answering Calls • Holding and Resuming Calls • End a Call • Ignoring or Rejecting Incoming Calls • Transferring Calls • Call Park and Call Pickup • Call Forwarding • Conference Calls Poly Edge B Series IP phones enable...
... manage calls. Enter the number using the handset, speakerphone, or headset. On-Hook Dialing You can enter a number before you enter *6714085551234, the phone interprets each recognized star code as it parses the given number and applies them to the call. Audio Calls Topics: • Placing Calls • Answering Calls • Holding and Resuming Calls • End a Call • Ignoring or Rejecting Incoming Calls • Transferring Calls • Call Park and Call Pickup • Call Forwarding • Conference Calls Poly Edge B Series IP phones enable...
User Guide
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... Book. 2. Press the Dial softkey. 20 Go to the person you to a specific number using the dialpad. 5. This enables you 're calling by enabling the anonymous call feature before placing a call . Place a Call Using a Speed Dial Key Place calls to input star codes or other digit maps before dialing. Place a Call from the Phone Book Call contacts directly from the phone book. Assign numbers and contacts to the speed dial keys. Press the Call softkey. Edit a Contact Number Before Dialing Edit a contact's number before placing the call . Audio Calls This connects the call...
... Book. 2. Press the Dial softkey. 20 Go to the person you to a specific number using the dialpad. 5. This enables you 're calling by enabling the anonymous call feature before placing a call . Place a Call Using a Speed Dial Key Place calls to input star codes or other digit maps before dialing. Place a Call from the Phone Book Call contacts directly from the phone book. Assign numbers and contacts to the speed dial keys. Press the Call softkey. Edit a Contact Number Before Dialing Edit a contact's number before placing the call . Audio Calls This connects the call...
User Guide
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... up the handset. • Press the speakerphone button. • Press the headset button. • Press the call key to which the incoming call arrives on hold or when the other contact places you on the same or a different line, a call is assigned. Procedure » Do one of methods. Hold a Call While a call is connected, place the call using a variety of the following : 21 Audio Calls Answering Calls When you receive an incoming call, you...
... up the handset. • Press the speakerphone button. • Press the headset button. • Press the call key to which the incoming call arrives on hold or when the other contact places you on the same or a different line, a call is assigned. Procedure » Do one of methods. Hold a Call While a call is connected, place the call using a variety of the following : 21 Audio Calls Answering Calls When you receive an incoming call, you...
User Guide
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... simultaneous calls on a shared line has a shared call keys defined on a group of phones. Shared Line Appearance A shared line is a service account or extension installed on the phone as many call appearance (SCA). If your phone to make an outgoing call and the called party is placing an outgoing call . List of the services, it must have as are notified when a phone uses that extension, and there can customize your phone has a shared line configured as...
... simultaneous calls on a shared line has a shared call keys defined on a group of phones. Shared Line Appearance A shared line is a service account or extension installed on the phone as many call appearance (SCA). If your phone to make an outgoing call and the called party is placing an outgoing call . List of the services, it must have as are notified when a phone uses that extension, and there can customize your phone has a shared line configured as...
User Guide
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... phones with the Seize the SCA to a feature key. Fast blinking green Busy The monitored extension is ringing. None. When the BLF service is parked against the monitored extension. Steady green Off 28 coaching or whispering). Fast blinking green None of All BLF States Icon BLF Event Description Available Operation LED Pattern Ringing The monitored extension is on a call or making a call. extension is using the outgoing call. Shared Lines...
... phones with the Seize the SCA to a feature key. Fast blinking green Busy The monitored extension is ringing. None. When the BLF service is parked against the monitored extension. Steady green Off 28 coaching or whispering). Fast blinking green None of All BLF States Icon BLF Event Description Available Operation LED Pattern Ringing The monitored extension is on a call or making a call. extension is using the outgoing call. Shared Lines...
User Guide
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... and access entries: • Phone Book: Lists all the contacts in your search criteria. The Contacts screen provides three tabs to Contacts > Phone Book. 2. Procedure 1. Search for a Contact Search for a contact in the phone book, add additional contacts, view and update a contact's information, and delete contacts. When you enter characters. 30 Call Lists and Directories Topics: • Managing Contacts • Customize the Phone Book Display • Contact Groups • Call History • Network Directories • Using Speed Dial • Buddy Lists Your phone supports...
... and access entries: • Phone Book: Lists all the contacts in your search criteria. The Contacts screen provides three tabs to Contacts > Phone Book. 2. Procedure 1. Search for a Contact Search for a contact in the phone book, add additional contacts, view and update a contact's information, and delete contacts. When you enter characters. 30 Call Lists and Directories Topics: • Managing Contacts • Customize the Phone Book Display • Contact Groups • Call History • Network Directories • Using Speed Dial • Buddy Lists Your phone supports...
User Guide
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...: • Call: Calls the selected speed dial number. • Edit Dial: Brings up the dial window with the number prepopulated, enabling you to the speed dial feature keys. Press the Search softkey. 2. Using Speed Dial Your phone has 99 configurable speed dial numbers. Set a Speed Dial Feature Key Number If enabled by dialing the corresponding one or more feature keys as speed dial numbers. Procedure » Highlight an entry, then press the Remove softkey. All the contacts in a network directory are stored on the server, and the phone downloads them...
...: • Call: Calls the selected speed dial number. • Edit Dial: Brings up the dial window with the number prepopulated, enabling you to the speed dial feature keys. Press the Search softkey. 2. Using Speed Dial Your phone has 99 configurable speed dial numbers. Set a Speed Dial Feature Key Number If enabled by dialing the corresponding one or more feature keys as speed dial numbers. Procedure » Highlight an entry, then press the Remove softkey. All the contacts in a network directory are stored on the server, and the phone downloads them...
User Guide
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... list. Press the Clear softkey. Go to idle. Select an option, then press Enter . 37 Buddy Lists A buddy list is enabled at 1PM. • Presence: Displays one of the user. • Status (optional): A short message indicating your status to see each other. Procedure 1. Select the speed dial entry you want to check whether the buddy list feature is a contact list with presence as Do Not Disturb. Your phone supports...
... list. Press the Clear softkey. Go to idle. Select an option, then press Enter . 37 Buddy Lists A buddy list is enabled at 1PM. • Presence: Displays one of the user. • Status (optional): A short message indicating your status to see each other. Procedure 1. Select the speed dial entry you want to check whether the buddy list feature is a contact list with presence as Do Not Disturb. Your phone supports...
User Guide
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... Update softkey. Procedure 1. Maintaining Poly Edge B Series IP Phones Product Information Model OBi number MAC Address Serial Number Part Number Software Version Hardware Version Customization Status Up Time Example Values Poly Edge B10 723 475 355 9CADEFB00012 88M08NAZZZZj 3111-49800-001 1.0.0 (Build 1058) 1.0 Generic 2 Days 0:19:30 Factory Reset the Phone If enabled by your phone's firmware through the phone's local interface. Go to start the update. Press the Update Now softkey to Settings. 3. Important: Don't power...
... Update softkey. Procedure 1. Maintaining Poly Edge B Series IP Phones Product Information Model OBi number MAC Address Serial Number Part Number Software Version Hardware Version Customization Status Up Time Example Values Poly Edge B10 723 475 355 9CADEFB00012 88M08NAZZZZj 3111-49800-001 1.0.0 (Build 1058) 1.0 Generic 2 Days 0:19:30 Factory Reset the Phone If enabled by your phone's firmware through the phone's local interface. Go to start the update. Press the Update Now softkey to Settings. 3. Important: Don't power...