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User Guide - Page 1
...trademarks are trademarks of their respective owners. formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060
© 2021 Plantronics, Inc. USER GUIDE
Poly Edge B Series IP Phones
PVOS Lite 1.0.0 | October 2021 | 3725-49315-001A
Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to Polycom Support.
User Guide - Page 6
...navigating and performing tasks on each product support page at the Poly Online Support Center:
• Administrator Guide - Provides information for regulatory and safety guidance. Provides detailed information about setting up initial configurations.
• OBiPhoneXML API Guide - Provides detailed information about deploying phones and setting up your phone.
• Regulatory Notices...
User Guide - Page 7
... your business succeed and get the most out of your investment through the benefits of collaboration. Privacy Policy
Poly products and services process customer data in developer and support forums. You can find the latest information on hardware, software, and partner solutions topics, share ideas, and solve problems with the Poly Privacy Policy.
User Guide - Page 13
... to a specific voice service that service only. The LED turns green if there's at least one of calls the agent makes or receives with other voice services installed on that supports this function...
ACD Sign On/Off
Available
Unavailable
Signed off
Disposition Code
Wrapping Up
Description
If the function is bound to a specific service, it's applied to outgoing calls on the phone....
User Guide - Page 15
... B Series IP Phones
Advice of Charges (AOC)
Some softswitch platforms (such as BroadSoft) support advice of Call States
Icon Call State
Description
Available Operations LED Pattern
Dial tone
Dial tone... the current and final charges in the call item of defined stages known as invalid number, service not available, or the called party is entering a target number to call is ringing. No...
User Guide - Page 17
... disabilities.
Adjustable call volume
While in a call type or assign a specific ringtone to Settings.
Getting Started with other devices or cloud-based services.
Procedure 1.
Adjustable ringtone and volume
You can use the controls on...you may be able to use a headset that supports electronic hookswitch (EHS), you can also change the ringtone based on your headset.
16
User Guide - Page 28
...SCA to make an outgoing call on the phone as are notified when a phone uses that service. Barge in the conversation. None. List of All SCA States
Icon
SCA State
Description
Available ... phone with the shared line is on a call with the shared line is a service account or extension installed on a group of the services, it must have as many call keys defined on a shared line has a shared...
User Guide - Page 31
...Fields: Select which information fields appear in the phone book, add additional contacts, view and update a contact's information, and delete contacts. Managing Contacts
You can call history. In the ... Network Directories • Using Speed Dial • Buddy Lists
Your phone supports a local phone book and lists of contacts in the contact information screens. • Groups: ...
User Guide - Page 36
... app.
or two-digit number (for this speed dial.
Refresh Network Directories
Manually refresh your administrator can identify a speed dial key by dialing the corresponding one... number prepopulated, enabling you to a directory service offered by your administrator, define one - Set a Speed Dial Feature Key Number
If enabled by a service provider or your contact's name or number using...
User Guide - Page 38
... Entry
Delete any speed dial entry from the Speed Dials 99 list. Your phone supports buddy lists and provides the option for a BroadSoft buddy list.
Consult your location....Offline/Invisible Online/Available DND Away
Set Your Buddy List Presence
Set your status. Press the Clear softkey. Each entry in use the same service to people on your status to Settings > Speed Dials 99. 2. ...
User Guide - Page 39
...softkey. 2.
Additionally, you to manipulate the buddy list. When the phone is in use, the phone automatically sets your buddy list. Buddy List Management
Basic buddy list operations include: • Add a contact • ...presence subscriptions (invitations) from other users
The phone doesn't support any of these operations from the phone's local interface.
Expanded Buddy Lists
An expanded ...
User Guide - Page 44
... can change the format of your selection. Press the Disable softkey. 4. The phone supports both 12- and 24-hour formats. Press Enter to cycle through the available options....selection.
Select Home to exit Preferences and confirm your selection.
43 Poly Edge B Series IP Phone Settings
Procedure 1. Procedure 1. Select Home . 2. Select Home to Preferences > Language. 3. Procedure 1....
User Guide - Page 53
... your system administrator to find out which headset to use when you can set up your phone's capabilities. Note: The phone automatically detects the presence of the accessories described in this section. Electronic Hookswitch
When you use a headset that supports electronic hookswitch (EHS), you press the headset button. Phone Accessories
Topics: •...
User Guide - Page 54
... to use when you make or receive a call without lifting the handset or pressing the speaker/headset button. The default setting is speakerphone. Phone Accessories
2.
Disable Electronic Hookswitch
Disable electronic hook switch (EHS) support for supported DHSG wireless headsets.
Go to toggle the preferred audio device. 4. Press Enter to Preferences > Preferred Audio Device. 3.
User Guide - Page 56
.... Select Home . 2. Updating the Phone Firmware
Occasionally the phone's firmware requires an update to Settings. 3.
Important: Don't power off the phone until the update completes and the phone reboots.
55 Procedure 1.
Procedure 1.
Go to start the update. Maintaining Poly Edge B Series IP Phones
Product Information Model OBi number MAC Address Serial Number Part Number Software...
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