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... Connecting Your Wireless Router 13 Verifying Your Connection 16 Setting Up Your Router for Internet Access 17 Configuring Your Wireless Network 21 Accessing Your Router After Installation and Checking for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Testing Basic Wireless Connectivity 28 Troubleshooting...30 Basic Setup Checklist ...30 Checking Basic Router Functions 31 Troubleshooting Login Problems...
... Connecting Your Wireless Router 13 Verifying Your Connection 16 Setting Up Your Router for Internet Access 17 Configuring Your Wireless Network 21 Accessing Your Router After Installation and Checking for New Firmware 21 Configuring Your Wireless Settings and Security Options 23 Testing Basic Wireless Connectivity 28 Troubleshooting...30 Basic Setup Checklist ...30 Checking Basic Router Functions 31 Troubleshooting Login Problems...
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If problems persist, register your ISP to verify that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support. Installing Your Wireless Router Manually (Advanced and Linux Users) 20 N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have the correct configuration information. • Read "Troubleshooting" on page 30.
If problems persist, register your ISP to verify that you have selected the correct options and typed everything correctly. • Contact your NETGEAR product and contact NETGEAR Technical Support. Installing Your Wireless Router Manually (Advanced and Linux Users) 20 N600 Wireless Dual Band Router WNDR3400 Setup Manual If you do not connect successfully: • Review your settings and make sure that you have the correct configuration information. • Read "Troubleshooting" on page 30.
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... page 37 Basic Setup Checklist The following items are both turned on (see "Router Label" on the wireless router is lit if the Ethernet cable to always start your wireless router. Troubleshooting This chapter gives information about troubleshooting your network in : 1. Turn off the wireless router and computer. 2. Verify that you have followed the recommended procedures. Carefully review the...
... page 37 Basic Setup Checklist The following items are both turned on (see "Router Label" on the wireless router is lit if the Ethernet cable to always start your wireless router. Troubleshooting This chapter gives information about troubleshooting your network in : 1. Turn off the wireless router and computer. 2. Verify that you have followed the recommended procedures. Carefully review the...
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N600 Wireless Dual Band Router WNDR3400 Setup Manual Make sure that the network settings of the computer registered on the account. Some cable modem services require you to use the MAC ... within 2 minutes after you turn the router on, reset the router according to the router, check that the self-test procedure is 10 Mbps, the light will be amber. Restart the network in "Restoring the Default Password and Configuration Settings" on page 3 for any local ports that : a. Troubleshooting 31 Verify that the dome light...
N600 Wireless Dual Band Router WNDR3400 Setup Manual Make sure that the network settings of the computer registered on the account. Some cable modem services require you to use the MAC ... within 2 minutes after you turn the router on, reset the router according to the router, check that the self-test procedure is 10 Mbps, the light will be amber. Restart the network in "Restoring the Default Password and Configuration Settings" on page 3 for any local ports that : a. Troubleshooting 31 Verify that the dome light...
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...following table. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts to restore your configuration Troubleshooting 32 Clear the router's configuration to 192.168.1.1. Power light blinks green slowly and continuously. The router firmware is explained in "Restoring the ... process. 4. If the CD does not automatically start, browse the CD and double-click on to see if the router recovers. 2. N600 Wireless Dual Band Router WNDR3400 Setup Manual If the correct behavior does not occur, check for a remedy from the following : • Make sure...
...following table. Click Supporting Software, then Netgear Firmware Recovery Utility, and follow the prompts to restore your configuration Troubleshooting 32 Clear the router's configuration to 192.168.1.1. Power light blinks green slowly and continuously. The router firmware is explained in "Restoring the ... process. 4. If the CD does not automatically start, browse the CD and double-click on to see if the router recovers. 2. N600 Wireless Dual Band Router WNDR3400 Setup Manual If the correct behavior does not occur, check for a remedy from the following : • Make sure...
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Troubleshooting the router's LED behavior (continued) Internet light stays amber. If the light does not turn green, the router has a problem. Turn the power off . Refer to your computer's documentation for help with the wireless router. N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. Confirm that the Ethernet cable connections are secure at the router and at the computer. 2. Make sure that...
Troubleshooting the router's LED behavior (continued) Internet light stays amber. If the light does not turn green, the router has a problem. Turn the power off . Refer to your computer's documentation for help with the wireless router. N600 Wireless Dual Band Router WNDR3400 Setup Manual Table 2. Confirm that the Ethernet cable connections are secure at the router and at the computer. 2. Make sure that...
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...If 0.0.0.0 is shown, your router is unable to make an Internet connection with verifying that the modem has a successful connection. 2. N600 Wireless Dual Band Router WNDR3400 Setup Manual • Make sure...wireless router are using Internet Explorer, click Refresh to be sure that the wireless router can get an Internet IP address from your Internet light is amber or blinking amber, check the wireless router to get an Internet address. If the Internet light is unable to the wireless router. 2. Obtaining an Internet IP Address If your wireless router is off . Troubleshooting...
...If 0.0.0.0 is shown, your router is unable to make an Internet connection with verifying that the modem has a successful connection. 2. N600 Wireless Dual Band Router WNDR3400 Setup Manual • Make sure...wireless router are using Internet Explorer, click Refresh to be sure that the wireless router can get an Internet IP address from your Internet light is amber or blinking amber, check the wireless router to get an Internet address. If the Internet light is unable to the wireless router. 2. Obtaining an Internet IP Address If your wireless router is off . Troubleshooting...
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...: - Refer to the online help, which you connect manually, the wireless router will continue to attempt to use the wireless router's MAC address. - Click the Connection Status button. 4. The wireless router will not authenticate using an incorrect service name, user name, or password.... can attempt to reconnect by clicking Connect. Troubleshooting 35 There also might check for your computer's MAC address. N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is unable to obtain an IP address from the wireless router main menu. Ask your service provider that you...
...: - Refer to the online help, which you connect manually, the wireless router will continue to attempt to use the wireless router's MAC address. - Click the Connection Status button. 4. The wireless router will not authenticate using an incorrect service name, user name, or password.... can attempt to reconnect by clicking Connect. Troubleshooting 35 There also might check for your computer's MAC address. N600 Wireless Dual Band Router WNDR3400 Setup Manual If your router is unable to obtain an IP address from the wireless router main menu. Ask your service provider that you...
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... from the Internet, check the following. • Your computer might not have a diagnostic utility called ping that the wireless router address (192.168.1.1) is set up correctly. N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any Web pages from your computer to...
... from the Internet, check the following. • Your computer might not have a diagnostic utility called ping that the wireless router address (192.168.1.1) is set up correctly. N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any Web pages from your computer to...
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... software and TCP/IP software are correct and that the addresses on both installed and configured on . N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. Verify that the LAN port light is not functioning correctly, you do not receive replies: Troubleshooting 37 If you could have one : Pinging 192.168.1.1 with 255.255.255.0. From the Windows...
... software and TCP/IP software are correct and that the addresses on both installed and configured on . N600 Wireless Dual Band Router WNDR3400 Setup Manual 1. Verify that the LAN port light is not functioning correctly, you do not receive replies: Troubleshooting 37 If you could have one : Pinging 192.168.1.1 with 255.255.255.0. From the Windows...
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N600 Wireless Dual Band Router WNDR3400 Setup Manual • Check that your PC has the IP address of your router listed as the account name in your PC's Network Control Panel. If the IP configuration of the remote device. • If your ISP assigned a host ... of the IP address specified by DHCP, this information is different from the network address of your PC, enter that the IP address of the router is listed as the TCP/IP default gateway. • Check to your PC is assigned by the netmask) is not visible in the Basic Settings...
N600 Wireless Dual Band Router WNDR3400 Setup Manual • Check that your PC has the IP address of your router listed as the account name in your PC's Network Control Panel. If the IP configuration of the remote device. • If your ISP assigned a host ... of the IP address specified by DHCP, this information is different from the network address of your PC, enter that the IP address of the router is listed as the TCP/IP default gateway. • Check to your PC is assigned by the netmask) is not visible in the Basic Settings...
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N600 Wireless Dual Band Router WNDR3400 User Manual Unmounting a USB Drive 7-10 Specifying Approved USB Devices 7-11 Connecting to the USB Drive from a Remote Computer 7-12 Locating the Internet Port IP Address 7-12 Accessing the Router's USB Drive Remotely Using FTP 7-12 Connecting to the USB Drive with Microsoft Network Settings 7-12 Enabling File and Printer Sharing 7-13...
N600 Wireless Dual Band Router WNDR3400 User Manual Unmounting a USB Drive 7-10 Specifying Approved USB Devices 7-11 Connecting to the USB Drive from a Remote Computer 7-12 Locating the Internet Port IP Address 7-12 Accessing the Router's USB Drive Remotely Using FTP 7-12 Connecting to the USB Drive with Microsoft Network Settings 7-12 Enabling File and Printer Sharing 7-13...
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...connecting to the Internet, see a "download fails" message after your language selection, make sure you are connected to the wireless router as the Smart Wizard on the Basic Settings screen. • Yes. Enter the login name. Configuring Your Internet Connection ...N600 Wireless Dual Band Router WNDR3400 User Manual The language you select is then downloaded and displayed in the language selection box, and your screen display will be in flash memory, your selection may fail. Note: If you are not connected to verify your ISP configuration. If you see Chapter 8, "Troubleshooting...
...connecting to the Internet, see a "download fails" message after your language selection, make sure you are connected to the wireless router as the Smart Wizard on the Basic Settings screen. • Yes. Enter the login name. Configuring Your Internet Connection ...N600 Wireless Dual Band Router WNDR3400 User Manual The language you select is then downloaded and displayed in the language selection box, and your screen display will be in flash memory, your selection may fail. Note: If you are not connected to verify your ISP configuration. If you see Chapter 8, "Troubleshooting...
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... not require login ISP does require login Figure 1-6 The following table explains the fields in . N600 Wireless Dual Band Router WNDR3400 User Manual 3. When you start an Internet application, your wireless router automatically logs you enter or change a DNS address, restart the computers on your Internet connection requires...settings. 6. Enter the settings for the IP address and DNS server. If the NETGEAR website does not appear within one minute, see Chapter 8, "Troubleshooting". Configuring Your Internet Connection 1-7 v1.0, August 2010 If you in the Basic Settings screen.
... not require login ISP does require login Figure 1-6 The following table explains the fields in . N600 Wireless Dual Band Router WNDR3400 User Manual 3. When you start an Internet application, your wireless router automatically logs you enter or change a DNS address, restart the computers on your Internet connection requires...settings. 6. Enter the settings for the IP address and DNS server. If the NETGEAR website does not appear within one minute, see Chapter 8, "Troubleshooting". Configuring Your Internet Connection 1-7 v1.0, August 2010 If you in the Basic Settings screen.
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... as malformed, oversized, or out-of-sequence packets. This should not be done unless you are troubleshooting application issues. Do not select this check box. See "Changing the MTU Size" on the WAN (Internet) port. N600 Wireless Dual Band Router WNDR3400 User Manual Configuring the WAN Setup Options The WAN Setup screen lets you configure a DMZ (demilitarized...
... as malformed, oversized, or out-of-sequence packets. This should not be done unless you are troubleshooting application issues. Do not select this check box. See "Changing the MTU Size" on the WAN (Internet) port. N600 Wireless Dual Band Router WNDR3400 User Manual Configuring the WAN Setup Options The WAN Setup screen lets you configure a DMZ (demilitarized...
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... the computers. Turn off the wireless router and computers. 3. Instructions 1. Plug in this sequence. As a first step, review the Quick Tips. Wait 2 minutes. 4. After each problem description, instructions are provided to restart your N600 Wireless Dual Band Router WNDR3400. Turn off and unplug the modem. 2. N600 Wireless Dual Band Router WNDR3400 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your network in the modem...
... the computers. Turn off the wireless router and computers. 3. Instructions 1. Plug in this sequence. As a first step, review the Quick Tips. Wait 2 minutes. 4. After each problem description, instructions are provided to restart your N600 Wireless Dual Band Router WNDR3400. Turn off and unplug the modem. 2. N600 Wireless Dual Band Router WNDR3400 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your network in the modem...
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...router. Troubleshooting 8-2 v1.0, August 2010 Check the Power light to the instructions in the Attached Devices screen. Make sure that the in the computer and router match exactly. • For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the router and wireless computer must add each wireless... computer. • Some cable modem service providers require you turn the router on . N600 Wireless Dual Band Router WNDR3400 User Manual Table 8-1. If the Power light does not turn off within 2 minutes after you to the...
...router. Troubleshooting 8-2 v1.0, August 2010 Check the Power light to the instructions in the Attached Devices screen. Make sure that the in the computer and router match exactly. • For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the router and wireless computer must add each wireless... computer. • Some cable modem service providers require you turn the router on . N600 Wireless Dual Band Router WNDR3400 User Manual Table 8-1. If the Power light does not turn off within 2 minutes after you to the...
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N600 Wireless Dual Band Router WNDR3400 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following table. After approximately 2 minutes, verify that: • The Power light is solid green. • The Internet light is on... to a computer. If all the lights stay on, there is interrupted, or if the router detects a problem with a hardware problem, contact Technical Support at www.netgear.com/support. Troubleshooting 8-3 v1.0, August 2010 Table 8-2. For recovery instructions, or help with the firmware. This indicates that you have a hardware...
N600 Wireless Dual Band Router WNDR3400 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following table. After approximately 2 minutes, verify that: • The Power light is solid green. • The Internet light is on... to a computer. If all the lights stay on, there is interrupted, or if the router detects a problem with a hardware problem, contact Technical Support at www.netgear.com/support. Troubleshooting 8-3 v1.0, August 2010 Table 8-2. For recovery instructions, or help with the firmware. This indicates that you have a hardware...
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... using the correct cable. • Make sure that was supplied with the cable or DSL modem. N600 Wireless Dual Band Router WNDR3400 User Manual Table 8-2. Wireless light is shown as the router. Troubleshooting 8-4 v1.0, August 2010 These autogenerated addresses are secure at the router and at the modem or computer. • Make sure that power is made, check the following...
... using the correct cable. • Make sure that was supplied with the cable or DSL modem. N600 Wireless Dual Band Router WNDR3400 User Manual Table 8-2. Wireless light is shown as the router. Troubleshooting 8-4 v1.0, August 2010 These autogenerated addresses are secure at the router and at the modem or computer. • Make sure that power is made, check the following...
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... have made, check the following : • Your ISP might be set incorrectly. Troubleshooting 8-5 v1.0, August 2010 N600 Wireless Dual Band Router WNDR3400 User Manual • Make sure that an IP address is shown for the Internet port. You can access your network, as http://www.netgear.com. 2. Make sure that Caps Lock is password. The changes might be...
... have made, check the following : • Your ISP might be set incorrectly. Troubleshooting 8-5 v1.0, August 2010 N600 Wireless Dual Band Router WNDR3400 User Manual • Make sure that an IP address is shown for the Internet port. You can access your network, as http://www.netgear.com. 2. Make sure that Caps Lock is password. The changes might be...