DM111PSPv2 User Manual
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... ISP requires a login. It is where you have problems with the manual setup. To perform a manual setup: 1. If the NETGEAR website does not appear within 1 minute, see ADSL Settings on whether or not your Internet connection. Note: Check that display vary depending on page 24...) described on page 65. If you want to -Point Tunneling Protocol (PPTP) connection. Enter the settings for more information. 3. If no login is required, you select No. Broadband ADSL2+ Modem DM111PSPv2 Note: The Setup Wizard cannot detect a Point-to configure the Modem myself in the...
... ISP requires a login. It is where you have problems with the manual setup. To perform a manual setup: 1. If the NETGEAR website does not appear within 1 minute, see ADSL Settings on whether or not your Internet connection. Note: Check that display vary depending on page 24...) described on page 65. If you want to -Point Tunneling Protocol (PPTP) connection. Enter the settings for more information. 3. If no login is required, you select No. Broadband ADSL2+ Modem DM111PSPv2 Note: The Setup Wizard cannot detect a Point-to configure the Modem myself in the...
DM111PSPv2 User Manual
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...mixture of uppercase and lowercase letters, numbers, and symbols. See Types of Logins on page 26 for logging in the Network Connections section of your ISP to verify that you have the correct configuration information. • Read Chapter 6, Troubleshooting. Modem Internet ... Contact your PC Control Panel. Broadband ADSL2+ Modem DM111PSPv2 Unsuccessful Internet Connection If you cannot connect to the Internet, you can do one or more of the following screen:. 2. If problems persist, register your NETGEAR product and contact NETGEAR technical support. • Check the Internet Protocol (TCP...
...mixture of uppercase and lowercase letters, numbers, and symbols. See Types of Logins on page 26 for logging in the Network Connections section of your ISP to verify that you have the correct configuration information. • Read Chapter 6, Troubleshooting. Modem Internet ... Contact your PC Control Panel. Broadband ADSL2+ Modem DM111PSPv2 Unsuccessful Internet Connection If you cannot connect to the Internet, you can do one or more of the following screen:. 2. If problems persist, register your NETGEAR product and contact NETGEAR technical support. • Check the Internet Protocol (TCP...
DM111PSPv2 User Manual
Page 50
...LAN (local), and wireless LAN (WLAN) ports. The interval at which is faster than the upstream speed. Broadband ADSL2+ Modem DM111PSPv2 To view statistics: From the Router Status screen, click tthe Show Statistics button to display a screen similar to this .... TxPkts. Up Time. The line attenuation increases the farther you have problems obtaining or maintaining a connection. Network Maintenance 50 The number of collisions since the last power cycle or reset. Connection Speed. For each port, the screen displays the following fields are updated...
...LAN (local), and wireless LAN (WLAN) ports. The interval at which is faster than the upstream speed. Broadband ADSL2+ Modem DM111PSPv2 To view statistics: From the Router Status screen, click tthe Show Statistics button to display a screen similar to this .... TxPkts. Up Time. The line attenuation increases the farther you have problems obtaining or maintaining a connection. Network Maintenance 50 The number of collisions since the last power cycle or reset. Connection Speed. For each port, the screen displays the following fields are updated...
DM111PSPv2 User Manual
Page 52
... as follows: a. d. Tor reboot the router, click Reboot. c. To display the routing table, click Display. Note that you can use to clear problems with the modem's network connection. To run diagnostic utilities: 1. To force the broadband ADSL2+ modem to update the screen. Network Maintenance 52 Run Diagnostic Utilities The modem... and click Lookup. b. For each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Broadband ADSL2+ Modem DM111PSPv2 2. Click Refresh to look for attached devices, click the Refresh button.
... as follows: a. d. Tor reboot the router, click Reboot. c. To display the routing table, click Display. Note that you can use to clear problems with the modem's network connection. To run diagnostic utilities: 1. To force the broadband ADSL2+ modem to update the screen. Network Maintenance 52 Run Diagnostic Utilities The modem... and click Lookup. b. For each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Broadband ADSL2+ Modem DM111PSPv2 2. Click Refresh to look for attached devices, click the Refresh button.
DM111PSPv2 User Manual
Page 65
6. If you might have with your modem. Troubleshooting 6 Diagnosing and solving problems This chapter provides information to Be Reloaded • Incorrect Date or Time 65 This chapter contains the following sections: • Modem Is Off • No Internet Connection • TCP/IP Network Not Responding • Cannot Log in • Changes Not Saved • Firmware Needs to help you diagnose and solve problems you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
6. If you might have with your modem. Troubleshooting 6 Diagnosing and solving problems This chapter provides information to Be Reloaded • Incorrect Date or Time 65 This chapter contains the following sections: • Modem Is Off • No Internet Connection • TCP/IP Network Not Responding • Cannot Log in • Changes Not Saved • Firmware Needs to help you diagnose and solve problems you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
DM111PSPv2 User Manual
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Note that there is green. Broadband ADSL2+ Modem DM111PSPv2 Modem Is Off When you turn the power on : • Check that the Ethernet port's LED is a link to your modem and the power supply adapter is connected. When power is amber. The DSL link LED lights to...LAN, and DSL LEDs should contact NETGEAR technical support. b. If they do not, refer to a functioning power outlet. • Check that follow for this product. The Etherent port LED lights when the modem is correctly connected to the sections that you could have a hardware problem and should light as follows: ...
Note that there is green. Broadband ADSL2+ Modem DM111PSPv2 Modem Is Off When you turn the power on : • Check that the Ethernet port's LED is a link to your modem and the power supply adapter is connected. When power is amber. The DSL link LED lights to...LAN, and DSL LEDs should contact NETGEAR technical support. b. If they do not, refer to a functioning power outlet. • Check that follow for this product. The Etherent port LED lights when the modem is correctly connected to the sections that you could have a hardware problem and should light as follows: ...
DM111PSPv2 User Manual
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... Blinking Green You have a hardware problem and should contact NETGEAR technical support. Troubleshooting 67 DSL Link First determine whether you could mean that was supplied with the service provider. Ethernet LED Is Off If the Ethernet LED does not light when the Ethernet connection is made, check the following: ... modem's IP address to the connected hub or workstation. • You are secure at the modem and at any other time during normal operation, there is correct. See also DSL Link LED Is Off on self-test. Broadband ADSL2+ Modem DM111PSPv2 Power LED Is Red When the...
... Blinking Green You have a hardware problem and should contact NETGEAR technical support. Troubleshooting 67 DSL Link First determine whether you could mean that was supplied with the service provider. Ethernet LED Is Off If the Ethernet LED does not light when the Ethernet connection is made, check the following: ... modem's IP address to the connected hub or workstation. • You are secure at the modem and at any other time during normal operation, there is correct. See also DSL Link LED Is Off on self-test. Broadband ADSL2+ Modem DM111PSPv2 Power LED Is Red When the...
DM111PSPv2 User Manual
Page 68
... IP address from the ISP. If it . • Verify that problem is cleared up, and try again. Troubleshooting 68 It could not connect to the Internet. See Log In to the Modem on page 17 ... Off First disconnect all your telephones. The modem uses pins 2 and 3. If the microfilters are connected to the line with the service provider. The LED should be sure that the information you have been... use a microfilter on the line. Broadband ADSL2+ Modem DM111PSPv2 DSL Link LED Is Blinking Green Your broadband ADSL2+ modem is attempting to make a DSL connection with the DSL service.
... IP address from the ISP. If it . • Verify that problem is cleared up, and try again. Troubleshooting 68 It could not connect to the Internet. See Log In to the Modem on page 17 ... Off First disconnect all your telephones. The modem uses pins 2 and 3. If the microfilters are connected to the line with the service provider. The LED should be sure that the information you have been... use a microfilter on the line. Broadband ADSL2+ Modem DM111PSPv2 DSL Link LED Is Blinking Green Your broadband ADSL2+ modem is attempting to make a DSL connection with the DSL service.
DM111PSPv2 User Manual
Page 69
...the modem menus at http://192.168.0.1 and log in the browser-based Setup Wizard. If all of your ISP that there is no problem with their service. The modem continues to attempt to the network. Also check with PPPoE or PPPoA until data is working. 5. See ... to spoof your computer's host name. Troubleshooting 69 Inform your ISP account to use the modem's MAC address. - Click the Connection Status button. 4. Broadband ADSL2+ Modem DM111PSPv2 2. If any of the following : - Assign the computer host name of the steps indicate OK, your ISP to be incorrect...
...the modem menus at http://192.168.0.1 and log in the browser-based Setup Wizard. If all of your ISP that there is no problem with their service. The modem continues to attempt to the network. Also check with PPPoE or PPPoA until data is working. 5. See ... to spoof your computer's host name. Troubleshooting 69 Inform your ISP account to use the modem's MAC address. - Click the Connection Status button. 4. Broadband ADSL2+ Modem DM111PSPv2 2. If any of the following : - Assign the computer host name of the steps indicate OK, your ISP to be incorrect...
DM111PSPv2 User Manual
Page 70
... for sending an echo request packet to your ISP provides the addresses of one : "Pinging with 32 bytes of the following problems: • Wrong physical connections Troubleshooting 70 Broadband ADSL2+ Modem DM111PSPv2 Cannot Load an Internet Web Page If your modem can obtain an IP address, but your computer, and verify the DNS...
... for sending an echo request packet to your ISP provides the addresses of one : "Pinging with 32 bytes of the following problems: • Wrong physical connections Troubleshooting 70 Broadband ADSL2+ Modem DM111PSPv2 Cannot Load an Internet Web Page If your modem can obtain an IP address, but your computer, and verify the DNS...
DM111PSPv2 User Manual
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Broadband ADSL2+ Modem DM111PSPv2 • Check the Ethernet connection between the computer and the modem. If you are using Internet...recommended addressing scheme, your computer's address should light up to show your connection. • Your computer's IP address is in this range, check the connection from the computer to reload the modem's firmware. Reload firmware Troubleshooting ... or Reload button in the web browser's cache. Firmware Needs to Be Reloaded When you attempt to connect to the Internet, the browser might be sure that you that the Java applet is 169.254.x.x, ...
Broadband ADSL2+ Modem DM111PSPv2 • Check the Ethernet connection between the computer and the modem. If you are using Internet...recommended addressing scheme, your computer's address should light up to show your connection. • Your computer's IP address is in this range, check the connection from the computer to reload the modem's firmware. Reload firmware Troubleshooting ... or Reload button in the web browser's cache. Firmware Needs to Be Reloaded When you attempt to connect to the Internet, the browser might be sure that you that the Java applet is 169.254.x.x, ...
DM111PSPv2 User Manual
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...Adjust for Daylight Savings Time check box. If you already have just completed configuring the modem, wait at http://www.netgear.com/support through another working Internet connection. 2. Problems with the date and time of several network time servers on your PC, go directly to step 2. The modem... and check the date and time again. • Time is January 1, 2000. When the firmware recovery is configured correctly. Broadband ADSL2+ Modem DM111PSPv2 To reload the firmware: 1. If you do not have the firmware file on your Internet access is completed, the login screen displays ...
...Adjust for Daylight Savings Time check box. If you already have just completed configuring the modem, wait at http://www.netgear.com/support through another working Internet connection. 2. Problems with the date and time of several network time servers on your PC, go directly to step 2. The modem... and check the date and time again. • Time is January 1, 2000. When the firmware recovery is configured correctly. Broadband ADSL2+ Modem DM111PSPv2 To reload the firmware: 1. If you do not have the firmware file on your Internet access is completed, the login screen displays ...