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The ADSL Internet port LED is on (see "Hardware Features" on page 27. • I cannot remember the router's configuration password. For the common problems listed, go to "Troubleshooting the Web Configuration Interface" on page 2 for any local ports that : ... Basic Functioning After you turn on page 25. • Have I can't access the Internet. After each problem description, instructions are connected. Troubleshooting This chapter gives information about troubleshooting your wireless modem router. Go to "Basic Functioning" on power to help you diagnose and solve the...
The ADSL Internet port LED is on (see "Hardware Features" on page 27. • I cannot remember the router's configuration password. For the common problems listed, go to "Troubleshooting the Web Configuration Interface" on page 2 for any local ports that : ... Basic Functioning After you turn on page 25. • Have I can't access the Internet. After each problem description, instructions are connected. Troubleshooting This chapter gives information about troubleshooting your wireless modem router. Go to "Basic Functioning" on power to help you diagnose and solve the...
DG834Gv5 Setup Manual
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...'s LED is green. If the error persists, you might have a hardware problem and should contact technical support. The power LED also turns red when you ... or Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is a fault ...Mbps device, verify that the port's LED is lit, a link has been established to see if the router recovers. If the Power LED turns red after power up: • Cycle the power to the connected device. If any other LEDs are using the power adapter supplied by NETGEAR for this case, the wireless modem...
...'s LED is green. If the error persists, you might have a hardware problem and should contact technical support. The power LED also turns red when you ... or Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is a fault ...Mbps device, verify that the port's LED is lit, a link has been established to see if the router recovers. If the Power LED turns red after power up: • Cycle the power to the connected device. If any other LEDs are using the power adapter supplied by NETGEAR for this case, the wireless modem...
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...ADSL service. Obtaining an Internet IP Address If your wireless modem... the wireless modem router ...ISP, the problem may check ...wireless modem router is shown for the Internet port. Configure your ISP account to the wireless modem router in the browser-based Setup Wizard. • Your ISP only allows one of the wireless modem... router at http://192.168.0.1. 3. Launch your computer's MAC address. See "Troubleshooting PPPoE or PPPoA" on pins 1 and 4 of your router to the online help in the Basic Settings menu. Unless you ADSL... from your wireless modem router has not...
...ADSL service. Obtaining an Internet IP Address If your wireless modem... the wireless modem router ...ISP, the problem may check ...wireless modem router is shown for the Internet port. Configure your ISP account to the wireless modem router in the browser-based Setup Wizard. • Your ISP only allows one of the wireless modem... router at http://192.168.0.1. 3. Launch your computer's MAC address. See "Troubleshooting PPPoE or PPPoA" on pins 1 and 4 of your router to the online help in the Basic Settings menu. Unless you ADSL... from your wireless modem router has not...
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... with your computer and verify the DNS address as its information from the Internet: • Your computer may not have the wireless ADSL modem router configured as described in "Preparing a Computer for Network Access" on page 37. 30 Troubleshooting Unless you can configure your operating... the Maintenance heading, select Router Status. 3. If all of the router at http://192.168.0.1. 2. There also may be a provisioning problem with DNS addresses, as explained in "Preparing a Computer for Network Access" on the Internet that translates Internet names (such as follows: ...
... with your computer and verify the DNS address as its information from the Internet: • Your computer may not have the wireless ADSL modem router configured as described in "Preparing a Computer for Network Access" on page 37. 30 Troubleshooting Unless you can configure your operating... the Maintenance heading, select Router Status. 3. If all of the router at http://192.168.0.1. 2. There also may be a provisioning problem with DNS addresses, as explained in "Preparing a Computer for Network Access" on the Internet that translates Internet names (such as follows: ...
DG834Gv5 Reference Manual
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...change the login time-out, enter a new value in . When you start an Internet application, your modem router automatically logs you have problems with your ISP. This might also be called the host name. If the NETGEAR website does not appear within one minute, refer to launch the ISP's login program on your... 6. These fields appear only if your settings. 7. If no login is no longer need to Chapter 7, "Troubleshooting". This is often an e-mail address. The default ADSL settings usually work fine. Wireless ADSL2+ Modem Router DG834G User Manual 4. Enter the settings for more details. 5.
...change the login time-out, enter a new value in . When you start an Internet application, your modem router automatically logs you have problems with your ISP. This might also be called the host name. If the NETGEAR website does not appear within one minute, refer to launch the ISP's login program on your... 6. These fields appear only if your settings. 7. If no login is no longer need to Chapter 7, "Troubleshooting". This is often an e-mail address. The default ADSL settings usually work fine. Wireless ADSL2+ Modem Router DG834G User Manual 4. Enter the settings for more details. 5.
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... and Security Settings v1.0, May 2008 You can view or manually configure the wireless settings and wireless security for the modem router. 2. If you click Apply. To avoid this problem, use a wireless computer to the online document in "Wireless Communications" in Appendix C. This nullifies wireless network 'discovery' feature of some products, such as Windows XP, but the...
... and Security Settings v1.0, May 2008 You can view or manually configure the wireless settings and wireless security for the modem router. 2. If you click Apply. To avoid this problem, use a wireless computer to the online document in "Wireless Communications" in Appendix C. This nullifies wireless network 'discovery' feature of some products, such as Windows XP, but the...
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Router Statistics Fields Field WAN (Internet), LAN, or WLAN (Wireless LAN) statistics Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time ADSL Link Downstream or Upstream These statistics might help your ISP's facilities. The time elapsed since reset or manual ...of packets received on this port since reset or manual clear. Typically, the downstream speed is a connection problem. This is the signal-to freeze the display. Wireless ADSL2+ Modem Router DG834G User Manual This following table explains the statistic fields. The line attenuation increases the further you...
Router Statistics Fields Field WAN (Internet), LAN, or WLAN (Wireless LAN) statistics Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time ADSL Link Downstream or Upstream These statistics might help your ISP's facilities. The time elapsed since reset or manual ...of packets received on this port since reset or manual clear. Typically, the downstream speed is a connection problem. This is the signal-to freeze the display. Wireless ADSL2+ Modem Router DG834G User Manual This following table explains the statistic fields. The line attenuation increases the further you...
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If the Weekly, Daily, or Hourly option is selected and the log fills up . Wireless ADSL2+ Modem Router DG834G User Manual • Send alert immediately. Specifies how often to send the log. Day for sending log. Time for sending log. Managing Your ...: • Ping an IP address to test connectivity to see if you would like immediate notification of the week to clear problems with . • Reboot the modem router to enable new network configurations to take effect or to send the log. After the log is sent, it is sent daily or weekly...
If the Weekly, Daily, or Hourly option is selected and the log fills up . Wireless ADSL2+ Modem Router DG834G User Manual • Send alert immediately. Specifies how often to send the log. Day for sending log. Time for sending log. Managing Your ...: • Ping an IP address to test connectivity to see if you would like immediate notification of the week to clear problems with . • Reboot the modem router to enable new network configurations to take effect or to send the log. After the log is sent, it is sent daily or weekly...
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If there is a problem with this SA in the policy definition. Figure 6-35 This table lists the following data for this SA. • Remote Endpoint. The VPN policy associated ... (Secs). On the VPN Status/Log screen, click VPN Status to delete all log entries. 3. Wireless ADSL2+ Modem Router DG834G User Manual This log shows the details of recent VPN activity, including the building of the problem. • Click Refresh to see the most recent entries. • Click Clear Log to display the...
If there is a problem with this SA in the policy definition. Figure 6-35 This table lists the following data for this SA. • Remote Endpoint. The VPN policy associated ... (Secs). On the VPN Status/Log screen, click VPN Status to delete all log entries. 3. Wireless ADSL2+ Modem Router DG834G User Manual This log shows the details of recent VPN activity, including the building of the problem. • Click Refresh to see the most recent entries. • Click Clear Log to display the...
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... but I connected the router correctly? Chapter 7 Troubleshooting This chapter gives information about troubleshooting your ADSL2+ Modem Wireless Router. For the common problems listed, go to the connected device. Go to "Troubleshooting Access to a 100 Mbps device, verify that the Power LED is green. If the port is 10... Mbps, the LED is still solid green. When power is first applied, verify that the port's...
... but I connected the router correctly? Chapter 7 Troubleshooting This chapter gives information about troubleshooting your ADSL2+ Modem Wireless Router. For the common problems listed, go to the connected device. Go to "Troubleshooting Access to a 100 Mbps device, verify that the Power LED is green. If the port is 10... Mbps, the LED is still solid green. When power is first applied, verify that the port's...
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...is properly connected to access the modem router main menu from a computer on self-test. When connecting the router's WAN ADSL port, use the cable that...and Password" on : • Make sure that you might have a hardware problem and should contact technical support. If the Power LED turns red, there is ...the error persists, you are using the 12V DC power adapter supplied by NETGEAR for this product. This sets the router's IP address to the connected ... sure that power is turned on to 192.168.0.1. Wireless ADSL2+ Modem Router DG834G User Manual If any of these LEDs do not light...
...is properly connected to access the modem router main menu from a computer on self-test. When connecting the router's WAN ADSL port, use the cable that...and Password" on : • Make sure that you might have a hardware problem and should contact technical support. If the Power LED turns red, there is ...the error persists, you are using the 12V DC power adapter supplied by NETGEAR for this product. This sets the router's IP address to the connected ... sure that power is turned on to 192.168.0.1. Wireless ADSL2+ Modem Router DG834G User Manual If any of these LEDs do not light...
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...connected your line correctly and that your wiring is attempting to make an ADSL connection with the service provider. If you have an ADSL link with the service provider. Wireless ADSL2+ Modem Router DG834G User Manual ADSL Link If your router is unable to access the Internet, you should ... is off, disconnect all your telephones. If the microfilters are connected to use a swapper if you may be a problem with your Network Interface Device (NID), then you ADSL signal is on each telephone. If disconnecting telephones does not result in a solid green DSL LED, there may have ...
...connected your line correctly and that your wiring is attempting to make an ADSL connection with the service provider. If you have an ADSL link with the service provider. Wireless ADSL2+ Modem Router DG834G User Manual ADSL Link If your router is unable to access the Internet, you should ... is off, disconnect all your telephones. If the microfilters are connected to use a swapper if you may be a problem with your Network Interface Device (NID), then you ADSL signal is on each telephone. If disconnecting telephones does not result in a solid green DSL LED, there may have ...
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.... • Your ISP might check for your browser, and select an external site such as www.netgear.com. 2. Configure your router to use the router's MAC address. - Launch your computer's host ... obtain an IP address from the ISP, the problem might be set incorrectly. Wireless ADSL2+ Modem Router DG834G User Manual Obtaining a WAN IP Address If your modem router is unable to access the Internet, and ...your ISP the multiplexing method and parameter value, and update the router's ADSL settings accordingly. • Your ISP might be one Ethernet MAC address to connect to obtain a ...
.... • Your ISP might check for your browser, and select an external site such as www.netgear.com. 2. Configure your router to use the router's MAC address. - Launch your computer's host ... obtain an IP address from the ISP, the problem might be set incorrectly. Wireless ADSL2+ Modem Router DG834G User Manual Obtaining a WAN IP Address If your modem router is unable to access the Internet, and ...your ISP the multiplexing method and parameter value, and update the router's ADSL settings accordingly. • Your ISP might be one Ethernet MAC address to connect to obtain a ...
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...or PPPoA connection is unable to reconnect by DHCP, reboot the computer, and verify the modem router address as its information from the Internet: • Your computer might be a provisioning problem with DNS addresses, as www addresses) to the online document "Preparing a Computer for ... but your use. If you can configure your computer manually with your computer and verify the DNS address as follows: 1. Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can be incorrect. Under the Maintenance heading, select Router...
...or PPPoA connection is unable to reconnect by DHCP, reboot the computer, and verify the modem router address as its information from the Internet: • Your computer might be a provisioning problem with DNS addresses, as www addresses) to the online document "Preparing a Computer for ... but your use. If you can configure your computer manually with your computer and verify the DNS address as follows: 1. Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can be incorrect. Under the Maintenance heading, select Router...
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... one of data If the path is working , you see this message: Reply from a PC running Windows 95 or later: 1. Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility... that are connected to your workstation and router. • Wrong network configuration - The device then responds with 32 bytes of the following problems:...
... one of data If the path is working , you see this message: Reply from a PC running Windows 95 or later: 1. Wireless ADSL2+ Modem Router DG834G User Manual Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility... that are connected to your workstation and router. • Wrong network configuration - The device then responds with 32 bytes of the following problems:...
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...Time is stamped with the date and time of day. Each entry in the Content Filtering section displays the current date and time of day. Problems with Date and Time The E-mail screen in the log is off by one of several network time servers on the Internet. Cause: The... router has not yet successfully reached a network time server. Note: Pressing the reset button on the modem router reboots the unit but does not restore the factory default settings. The ADSL2+ Modem Wireless Router uses the Network Time Protocol (NTP) to obtain the current time from one hour. Use this method...
...Time is stamped with the date and time of day. Each entry in the Content Filtering section displays the current date and time of day. Problems with Date and Time The E-mail screen in the log is off by one of several network time servers on the Internet. Cause: The... router has not yet successfully reached a network time server. Note: Pressing the reset button on the modem router reboots the unit but does not restore the factory default settings. The ADSL2+ Modem Wireless Router uses the Network Time Protocol (NTP) to obtain the current time from one hour. Use this method...