User Manual
Page 1
... successfully registered but Network Access Control (NACO) is disabled via DOCSIS® configuration file. H Performing firmware upgrade. Connected Single Channel) (Link - 10Base-T or 100Base-T Ethernet) - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). On (Receive and Send - B Scanning downstream frequencies. Modem processing for DHCP, TFTP, and TOD. On (Receive and Send - Flashing
... successfully registered but Network Access Control (NACO) is disabled via DOCSIS® configuration file. H Performing firmware upgrade. Connected Single Channel) (Link - 10Base-T or 100Base-T Ethernet) - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). On (Receive and Send - B Scanning downstream frequencies. Modem processing for DHCP, TFTP, and TOD. On (Receive and Send - Flashing
User Guide
Page 9
...channel Scanning for a receive Green: Downstream not found (downstream) channel channel is connected connection Blue: Downstream channel is connected with bonded channels 3 Send channel not Scanning for a send Green: Upstream channel is found (upstream) channel connected connection Blue: Upstream channel is connected with bonded channels... cable modem is connected via the Ethernet port Ethernet (10Base-T) or Fast detected Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection from SB6120 to Transmitting or receiving Amber: A device, computer the SB6120 ...
...channel Scanning for a receive Green: Downstream not found (downstream) channel channel is connected connection Blue: Downstream channel is connected with bonded channels 3 Send channel not Scanning for a send Green: Upstream channel is found (upstream) channel connected connection Blue: Upstream channel is connected with bonded channels... cable modem is connected via the Ethernet port Ethernet (10Base-T) or Fast detected Ethernet (100Base-T) port Blue: High-speed Gigabit Ethernet connection from SB6120 to Transmitting or receiving Amber: A device, computer the SB6120 ...
User Guide
Page 10
LINK light is blue for the modem 3 Key Item Description 1 ETHERNET Connection to your computer. Rear Panel The rear panel contains cabling connectors and the power receptacle. 1 OVERVIEW Optional LED operation available in some locations: RECEIVE and SEND lights are blue when the downstream and upstream channels are connected with an RJ-45 connector 2 CABLE Connection to the coaxial cable (coax) outlet 3 +12VDC Connection to power for high-speed Ethernet connection (Gigabit) from the SB6120 to Ethernet equipped computers using a cable terminated with bonded channels.
LINK light is blue for the modem 3 Key Item Description 1 ETHERNET Connection to your computer. Rear Panel The rear panel contains cabling connectors and the power receptacle. 1 OVERVIEW Optional LED operation available in some locations: RECEIVE and SEND lights are blue when the downstream and upstream channels are connected with an RJ-45 connector 2 CABLE Connection to the coaxial cable (coax) outlet 3 +12VDC Connection to power for high-speed Ethernet connection (Gigabit) from the SB6120 to Ethernet equipped computers using a cable terminated with bonded channels.
User Guide
Page 16
...potential damage to solid green when the receive channel is locked. ONLINE Flashes during SB6120 registration and configuration. If possible, mount the unit to solid green when the send channel is registered. Changes to the SB6120. Optional LED operation available in each hole. ...of the SB6120 before starting the installation. 9 Wall Mounting Your SB6120 If you must: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all cables are connected with bonded channels. If...
...potential damage to solid green when the receive channel is locked. ONLINE Flashes during SB6120 registration and configuration. If possible, mount the unit to solid green when the send channel is registered. Changes to the SB6120. Optional LED operation available in each hole. ...of the SB6120 before starting the installation. 9 Wall Mounting Your SB6120 If you must: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all cables are connected with bonded channels. If...
User Guide
Page 33
...occurred, as described in Front-Panel Lights and Error Conditions. Check the coaxial cable at : http://broadband.motorola.com/consumers/support or 1-877-466-8646 Before calling Motorola, power recycle your SB6120: 1. Hand-tighten if necessary. Follow the steps for verifying the IP ...cable modem and your cable modem. Call your Internet Service Provider if you cannot receive regular TV channels, your computer. Cannot send or receive data On the top front panel, note the first light that the TV is working . Restart your data service will not function. Resetting the SB6120...
...occurred, as described in Front-Panel Lights and Error Conditions. Check the coaxial cable at : http://broadband.motorola.com/consumers/support or 1-877-466-8646 Before calling Motorola, power recycle your SB6120: 1. Hand-tighten if necessary. Follow the steps for verifying the IP ...cable modem and your cable modem. Call your Internet Service Provider if you cannot receive regular TV channels, your computer. Cannot send or receive data On the top front panel, note the first light that the TV is working . Restart your data service will not function. Resetting the SB6120...
User Guide
Page 34
3 TROUBLESHOOTING Front-Panel Lights and Error Conditions Light Turns Off During Startup If: DS US ONLINE POWER The downstream receive channel cannot be acquired The upstream send channel cannot be acquired IP registration is unsuccessful The SB6120 is not properly plugged into the power outlet Turns Off During Normal Operation If: The downstream channel is lost The upstream channel is lost The IP registration is lost The SB6120 is unplugged 27
3 TROUBLESHOOTING Front-Panel Lights and Error Conditions Light Turns Off During Startup If: DS US ONLINE POWER The downstream receive channel cannot be acquired The upstream send channel cannot be acquired IP registration is unsuccessful The SB6120 is not properly plugged into the power outlet Turns Off During Normal Operation If: The downstream channel is lost The upstream channel is lost The IP registration is lost The SB6120 is unplugged 27
User Guide
Page 36
...Mbps. Q What are the industry standards for ultra-broadband (DOCSIS 3.0) availability. 29 A DOCSIS 3.0 (Data Over Cable System Interface Specification) is DOCSIS 3.0? Cable Operators have subscribed to, you watch cable TV while using the SB6120 through the Cable Network. Your DOCSIS 3.0 SB6120 Cable Modem...for communication in either a single-channel mode, or the higher speed 'bonded' mode. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SB6120 cable modem is a cable modem connection? 5 FREQUENTLY ASKED QUESTIONS ...
...Mbps. Q What are the industry standards for ultra-broadband (DOCSIS 3.0) availability. 29 A DOCSIS 3.0 (Data Over Cable System Interface Specification) is DOCSIS 3.0? Cable Operators have subscribed to, you watch cable TV while using the SB6120 through the Cable Network. Your DOCSIS 3.0 SB6120 Cable Modem...for communication in either a single-channel mode, or the higher speed 'bonded' mode. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola SB6120 cable modem is a cable modem connection? 5 FREQUENTLY ASKED QUESTIONS ...
User Guide
Page 37
... with your Internet Service Provider to verify the data bandwidth available to you 'll never again want to get cable Internet access? A This modem has the capability to bond multiple downstream channels, which will need to subscribe to receive the broadband access service. A Yes! Q Do I still use... my old 28.8 Kbps or 56 Kbps modem? Q I can receive files much more quickly than I can I need to subscribe to cable TV to wait for specific...
... with your Internet Service Provider to verify the data bandwidth available to you 'll never again want to get cable Internet access? A This modem has the capability to bond multiple downstream channels, which will need to subscribe to receive the broadband access service. A Yes! Q Do I still use... my old 28.8 Kbps or 56 Kbps modem? Q I can receive files much more quickly than I can I need to subscribe to cable TV to wait for specific...
User Guide
Page 38
...cable modems and acknowledges that can use the Internet to download files from a server to your computer from one computer to interact with the SB6120. client In a client/server architecture, a client is a computer that can describe any technology capable of delivering multiple channels... interference. A DOCSIS cable modem downloads its configuration from the server. Ethernet The most commonly installed Ethernet networks are drivers for cable modems and supporting equipment. Also called 10Base-T. 10Base-T provides transmission speeds up to 100 Mbps. For example, there...
...cable modems and acknowledges that can use the Internet to download files from a server to your computer from one computer to interact with the SB6120. client In a client/server architecture, a client is a computer that can describe any technology capable of delivering multiple channels... interference. A DOCSIS cable modem downloads its configuration from the server. Ethernet The most commonly installed Ethernet networks are drivers for cable modems and supporting equipment. Also called 10Base-T. 10Base-T provides transmission speeds up to 100 Mbps. For example, there...