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... Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP...
... Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP...
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... in Windows 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 98 Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem User Guide vi
... in Windows 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 98 Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem User Guide vi
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Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for Multiple Users" on page 40 2 If you can start the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. ... as described in one of: • "Cabling and Startup for a Single User" on page 9 • "Cabling for your computer following one of: • "Configuring TCP/IP" on page 11. Installation and Configuration Overview To install and configure your cable modem.
Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for Multiple Users" on page 40 2 If you can start the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. ... as described in one of: • "Cabling and Startup for a Single User" on page 9 • "Cabling for your computer following one of: • "Configuring TCP/IP" on page 11. Installation and Configuration Overview To install and configure your cable modem.
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 11. Connect to either Ethernet or USB 6 Connect your computer to the cable modem using USB or Ethernet: USB: Be sure the SURFboard ...
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 11. Connect to either Ethernet or USB 6 Connect your computer to the cable modem using USB or Ethernet: USB: Be sure the SURFboard ...
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... not support Macintosh or UNIX computers. Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue with "Configuring TCP/IP" on page 22. Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish setting...
... not support Macintosh or UNIX computers. Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue with "Configuring TCP/IP" on page 22. Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish setting...
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... Modem User Guide 15 If that does not correct your problem, see the Regulatory, Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98 Second Edition, continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart...
... Modem User Guide 15 If that does not correct your problem, see the Regulatory, Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98 Second Edition, continued After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart...
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SB5100 Series Cable Modem User Guide 19 When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 47 and repeat this procedure.
SB5100 Series Cable Modem User Guide 19 When you can continue with "Configuring TCP/IP in Windows 2000, continued License 12 Click Finish to complete the installation. If you have any difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 26. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 2000" on page 47 and repeat this procedure.
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... you plug in this guide, the procedure is displayed. 1 Click Next. Although your CD-ROM drive. A few seconds after you can continue with "Configuring TCP/IP in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in Windows 95, Windows 98 SE...
... you plug in this guide, the procedure is displayed. 1 Click Next. Although your CD-ROM drive. A few seconds after you can continue with "Configuring TCP/IP in your SURFboard cable modem model number may be sure the SURFboard Cable Modem CD-ROM is correctly inserted in Windows 95, Windows 98 SE...
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... New Hardware Wizard window is displayed. 1 Be sure "Install the software automatically" is selected. 2 Click Next. A few seconds after you can continue with "Configuring TCP/IP in the USB cable. Otherwise, be different than in the images in your SURFboard cable modem model number may be sure the SURFboard Cable Modem...
... New Hardware Wizard window is displayed. 1 Be sure "Install the software automatically" is selected. 2 Click Next. A few seconds after you can continue with "Configuring TCP/IP in the USB cable. Otherwise, be different than in the images in your SURFboard cable modem model number may be sure the SURFboard Cable Modem...
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...cable modem contains all required software. Perform one of: • "Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on page 23 • "Configuring TCP/IP in Windows 2000" on page 26 • "Configuring TCP/IP in Windows XP" on page 30 • Follow the instructions in your Macintosh... or UNIX user manual After configuring TCP/IP, perform one of the following to verify the IP address: • "Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me" on page 37 • "Verifying the IP Address in Windows 2000 or Windows XP" on page 38...
...cable modem contains all required software. Perform one of: • "Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on page 23 • "Configuring TCP/IP in Windows 2000" on page 26 • "Configuring TCP/IP in Windows XP" on page 30 • Follow the instructions in your Macintosh... or UNIX user manual After configuring TCP/IP, perform one of the following to verify the IP address: • "Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me" on page 37 • "Verifying the IP Address in Windows 2000 or Windows XP" on page 38...
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...icon on the Control Panel window. 4 Select the Configuration tab on the Network window. 5 Verify that TCP/IP is installed for the adapter, continue with step 6. If TCP/IP is installed, then skip to the SURFboard cable modem. SB5100 Series Cable Modem User Guide 23 Introduction Before ...You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in this guide, the procedure is the same. If TCP/IP is not installed for the adapter that will be used to connect to step 10.
...icon on the Control Panel window. 4 Select the Configuration tab on the Network window. 5 Verify that TCP/IP is installed for the adapter, continue with step 6. If TCP/IP is installed, then skip to the SURFboard cable modem. SB5100 Series Cable Modem User Guide 23 Introduction Before ...You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in this guide, the procedure is the same. If TCP/IP is not installed for the adapter that will be used to connect to step 10.
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SB5100 Series Cable Modem User Guide 24 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK.
SB5100 Series Cable Modem User Guide 24 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window. 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. 9 Click OK.
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... card or USB port connected to restart your computer and click OK again. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on the Network window. If there is displayed. 12 Click the... IP Address tab. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings. 15 Click OK to close the Network window. 16 Click OK when prompted to the cable modem...
... card or USB port connected to restart your computer and click OK again. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on the Network window. If there is displayed. 12 Click the... IP Address tab. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings. 15 Click OK to close the Network window. 16 Click OK when prompted to the cable modem...
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... displayed on the Control Panel window. SB5100 Series Cable Modem User Guide 26 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 2000 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from system to system. In the steps that follow, a connection...
... displayed on the Control Panel window. SB5100 Series Cable Modem User Guide 26 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 2000 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from system to system. In the steps that follow, a connection...
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Information similar to step 10. The Select Network Component Type window is installed. You can skip to the lower window is displayed. 6 If Internet Protocol (TCP/IP) is in the list, click Install. If Internet Protocol (TCP/IP) is not in the list of components, TCP/IP is displayed. SB5100 Series Cable Modem User Guide 27 Continue with step 7. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows 2000, continued License 5 Click Properties.
Information similar to step 10. The Select Network Component Type window is installed. You can skip to the lower window is displayed. 6 If Internet Protocol (TCP/IP) is in the list, click Install. If Internet Protocol (TCP/IP) is not in the list of components, TCP/IP is displayed. SB5100 Series Cable Modem User Guide 27 Continue with step 7. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows 2000, continued License 5 Click Properties.
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Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in the Network Protocol section on the Select Network Component Type window and click Add. The Local Area Connection number Properties window is displayed. 8 Click Internet Protocol (TCP/IP) in Windows 2000, continued License 7 Click Protocol on the Select Network Protocol window. 9 Click OK. The Select Network Protocol window is re-displayed. SB5100 Series Cable Modem User Guide 28
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in the Network Protocol section on the Select Network Component Type window and click Add. The Local Area Connection number Properties window is displayed. 8 Click Internet Protocol (TCP/IP) in Windows 2000, continued License 7 Click Protocol on the Select Network Protocol window. 9 Click OK. The Select Network Protocol window is re-displayed. SB5100 Series Cable Modem User Guide 28
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... Area Connection number Properties window. 15 Click OK when prompted to Internet Protocol (TCP/IP) is checked. 11 Click Properties. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows 2000 or Windows XP" on page 38. SB5100 Series Cable Modem User ...Guide 29 When you complete the TCP/IP configuration, go to "Verifying the IP Address in Windows 2000, continued License 10 On the Local Area Connection number Properties window, be sure the box next...
... Area Connection number Properties window. 15 Click OK when prompted to Internet Protocol (TCP/IP) is checked. 11 Click Properties. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows 2000 or Windows XP" on page 38. SB5100 Series Cable Modem User ...Guide 29 When you complete the TCP/IP configuration, go to "Verifying the IP Address in Windows 2000, continued License 10 On the Local Area Connection number Properties window, be sure the box next...
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The display varies, depending on your Windows XP view options. SB5100 Series Cable Modem User Guide 3 Click Network and Internet Connections to display the Control Panel window. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP 1 On the Windows desktop, click Start to display the Start window shown at left. 2 Click Control Panel to display the Network and Internet Connections window. 30 If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
The display varies, depending on your Windows XP view options. SB5100 Series Cable Modem User Guide 3 Click Network and Internet Connections to display the Control Panel window. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP 1 On the Windows desktop, click Start to display the Start window shown at left. 2 Click Control Panel to display the Network and Internet Connections window. 30 If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
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SB5100 Series Cable Modem User Guide 31 Skip to display the LAN or High-speed Internet connections. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows XP, continued License 4 On the Network and Internet Connections Pick a task window, click Network Connections to step 6.
SB5100 Series Cable Modem User Guide 31 Skip to display the LAN or High-speed Internet connections. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows XP, continued License 4 On the Network and Internet Connections Pick a task window, click Network Connections to step 6.
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SB5100 Series Cable Modem User Guide 32 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows XP, continued License 5 If a classic view similar to at left is displayed, click Network Connections to display the LAN or High-speed Internet connections.
SB5100 Series Cable Modem User Guide 32 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Configuring TCP/IP in Windows XP, continued License 5 If a classic view similar to at left is displayed, click Network Connections to display the LAN or High-speed Internet connections.