Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by jahCoa on March 1st, 2014
What Is The Ip Address Of A Motorola Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the IP Address for Windows 7 12 Verifying the IP Address for...
Installation Guide - Page 4
... allow for future reference.
• This device must not be walked on a stable surface.
• Avoid damaging the cable modem with national wiring codes and conform to dripping or splashing. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document They may be used in strict accordance with manufacturer's instructions, as vases, on the...
Installation Guide - Page 5
...8226; Upon completion of any service or repairs to this product with your Motorola Equipment Please do not dispose of the 5150-5250 MHz frequency band is ... systems are designed to provide reasonable protection against harmful interference in a particular installation. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Refer all servicing to the following measures: ...
Installation Guide - Page 7
... business to the network Contains software license, warranty, and safety information for the SB6121
Provides basic information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box...
Installation Guide - Page 11
Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document It contains a MAC address which is located on the bottom of the modem. To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling port and...
Installation Guide - Page 16
... Area Connection Properties window. 7. Type www.motorola.com in the Address bar. When you complete the TCP/IP configuration, go to Verifying the IP Address for an Internet Connection
After installing your cable modem, you do not see the Configuring TCP/IP section for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document If...
Installation Guide - Page 17
...
Double-click Network Connections to display the LAN or High-Speed Internet
connections window. 6. Be sure Internet Protocol (TCP/IP) is checked. 6. Connecting to Verifying the IP Address for your network interface. 5. B
Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document When you complete the TCP...
Installation Guide - Page 18
... broadband network problems or an improper connection between your computer and the SB6121. Type ipconfig and press Enter to open a command prompt window. 6.
Type ipconfig and press Enter to display the IP Configuration. B
Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Type cmd and click OK to...
Installation Guide - Page 19
...more information. If, after performing this procedure, your computer still cannot access the Internet, call your IP address. B. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
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After successfully verifying your cable connections and proper cable...
Installation Guide - Page 20
... the HTML pages in the Address bar. 3. Note: If you first log on a computer connected to the original factory settings. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
14
Uncontrolled Document You can also reset the modem configuration back to your cable modem. Open any web browser on...
Installation Guide - Page 22
...coaxial cable connection at the SB6121 and cable wall outlet. Hand-tighten if necessary.
• Check the IP address. Follow the steps for verifying the IP address for the status of ....
You may ask for your service provider. Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Your service provider may have ...
Installation Guide - Page 23
...be acquired
Downstream channel is lost
FLASHING Upstream send channel cannot Upstream channel is lost be acquired
FLASHING IP registration is unsuccessful IP registration is lost
OFF
No connected device is
detected
Device is disconnected
Troubleshooting • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
17
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Installation Guide - Page 24
... (including all of the terms of the Product. Software License & Warranty • Software License
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
18
Uncontrolled Document UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. Software provided by destroying the original and all copies of this License by third parties...
Installation Guide - Page 25
.... Because it addresses are governed by the laws of the Commonwealth of the Product or the documentation is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. While every reasonable effort has been made to this License. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation...
Installation Guide - Page 26
... EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. Motorola's warranty is governed by you must do to obtain warranty service.
For Product customer...
Quick Reference Guide - Page 1
...3.0 provides a number of enhancements earlier versions of Internet addresses that operators may use. IPv6 greatly expands the number of...of installing, configuring, and troubleshooting the Motorola SB6121 modem.
Motorola SB6121 Version Date: v1.0 September 2011
Field Operations
Table of Contents
Quick Reference Guide
Table of 5 Motorola's DOCSIS 3.0 modems support DOCSIS 1.x, 2.0, and new 3.0...
Quick Reference Guide - Page 2
... into CSG in an enclosed area, near large appliances, UPS (uninterrupted power supplies), microwaves, computer monitors or 2.4GHz cordless phones.
Do not set the modem in order for the gateway to the computer 2. Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered into power outlet or surge protector.
Quick Reference Guide - Page 3
... the Internet
failed
parameters
5 LINK
No connection to the PC 6 Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
2 RECEIVE Receive channel not Scanning for a receive...
Quick Reference Guide - Page 4
....
IP registration was lost . Turns off during normal operation: The downstream channel was unsuccessful. D. Modem is successfully registered but Network Access Control (NACO) is enabled. The SB6121 start-up sequence as a SLM to power and RF signal. PC/Activity is solid when a CPE is faulty. Verify the power connection. To restart the Motorola SB6121:
1. Quick...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
