Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by ebbelcoog on May 24th, 2014
What Motorola Sb6121 Login Ip Address
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the IP Address for Windows 7 12 Verifying the IP Address for...
Installation Guide - Page 4
...exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with no risk of thunderstorm or lightning activity in a risk of fire or electric shock. ...of the instructions listed here and/or in the user manual before you are dangerous. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Observe all warning and caution symbols that are not...
Installation Guide - Page 5
... and electronic waste items. Contact your residential or commercial waste. Please visit www.motorola.com/recycle for a Class B digital device, pursuant to comply with residential or commercial waste.
If this product with any servicing other objects. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document FCC STATEMENTS
FCC Interference Statement
This equipment has...
Installation Guide - Page 7
... Guide
1
Uncontrolled Document
It also provides instructions for the SB6121. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings.
B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet and other...
Installation Guide - Page 11
... is located on the bottom of the modem. To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider.
Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION...
Installation Guide - Page 16
... an IP address. Click Network and Sharing Center to display the Local Area Connection Properties window. 7. Click Close to close the Internet Protocol Version 4
(TCP/IPv4) Properties window. 10. Type www.motorola.com in the Address bar. Open a web browser window on your computer. 2.
Configuring TCP/IP for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem •...
Installation Guide - Page 17
... Properties window and then exit the Control Panel. If you complete the TCP/IP configuration, go to save the TCP/IP settings and exit the TCP/IP Properties window. 9. Click OK to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Double-click Network Connections to display the...
Installation Guide - Page 18
... Auto-configuration is enabled, Windows will not be able to the Internet • Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document On the Windows taskbar, click Start. 2. Click Accessories. 4. This can see cable-TV channels on your television
Connecting to ...
Installation Guide - Page 19
...B. C. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
1. A. Connecting to close the command prompt window. Type ipconfig /renew and press Enter. Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document If, after performing this procedure...
Installation Guide - Page 20
...://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
14
Uncontrolled Document The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address bar. 3.
Note: If you first...
Installation Guide - Page 22
... ensure your service provider if you have to reset the SB6121 modem configuration to its original factory settings if the cable modem is operating properly.
• Check the coaxial cable connection at the SB6121 and cable wall outlet. Hand-tighten if necessary.
• Check the IP address. Call your cable service is not functioning properly.
Follow...
Installation Guide - Page 23
...FLASHING Upstream send channel cannot Upstream channel is lost be acquired
FLASHING IP registration is unsuccessful IP registration is lost
OFF
No connected device is
detected
Device is disconnected
Troubleshooting • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
17
Uncontrolled Document B
Front Panel Icons and Error Conditions...
Installation Guide - Page 24
... INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc.
You may be displayed, any copies not transferred. If you transfer the Software, you must at the same time transfer the Product and...
Installation Guide - Page 25
... service provider, as a bundled application, or otherwise, with RESTRICTED RIGHTS. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is provided with the Software. Motorola does not warrant that the operation of Pennsylvania, without bugs. MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES "AS IS," ANY SOFTWARE SUPPLIED BY 3RD PARTIES...
Installation Guide - Page 26
... & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document Contact your Service Provider. IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY... whether based in connection with this Limited Warranty last?
IN NO CASE SHALL MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. For Product customer service...
Quick Reference Guide - Page 1
... Error! Quick Reference Guide - Motorola SB6121 Version Date: v1.0 September 2011
Field Operations
Table of Contents
Quick Reference Guide
Table of 5
IPv6 greatly expands the number of major enhancements including channel bonding and IPv6. Bookmark not defined.5
Introduction
Motorola's DOCSIS 3.0 Modem includes a number of Internet addresses that operators may use. Channel...
Quick Reference Guide - Page 2
... RJ-45 Ethernet port to connect the modem to the power adapter
Technical Operations Academy
Page 2 of 5 Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered into power outlet or surge protector. Connects the modem to the computer 2. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG...
Quick Reference Guide - Page 3
... the PC 6 Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON.
Key Light
Off
Flashing
1 POWER Power is
This light should be used during installation, configuration, and troubleshooting. Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not...
Quick Reference Guide - Page 4
... successfully registered but Network Access Control (NACO) is faulty. Unplug the cable modem from power and wait approximately 1 minute.
3. Verify the power connection. C.
To restart the Motorola SB6121:
1. Observer the LED light up steps are acceptable, most issues can be acquired. IP registration was lost. Technical Operations Academy
Page 4 of steps when first connected...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
