User Guide
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... and Configuration Overview Provides an overview and links for cabling and configuring your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. SURFboard R Cable Modem Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents...
... and Configuration Overview Provides an overview and links for cabling and configuring your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. SURFboard R Cable Modem Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete Contents...
User Guide
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... of the country of use of this product must use this device is to remove dust. Installation of the supplied cable between system components. SB5100 Series Cable Modem User Guide ii This product was qualified under test conditions that complies with national wiring codes. Use only a main ...line cord that included the use . Wipe the cable modem with regulations, the user must be in the AC outlet to the main supply circuit. Never use forced air to avoid damaging the ...
... of the country of use of this product must use this device is to remove dust. Installation of the supplied cable between system components. SB5100 Series Cable Modem User Guide ii This product was qualified under test conditions that complies with national wiring codes. Use only a main ...line cord that included the use . Wipe the cable modem with regulations, the user must be in the AC outlet to the main supply circuit. Never use forced air to avoid damaging the ...
User Guide
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...Environment by Recycling When you see this symbol on a Motorola product, do not dispose of this product with your region. These limits are not available, call Motorola Customer Service for assistance. Recycling your Motorola Equipment Please do not dispose of the product with ...electronic waste items. Contact your local authorities for information about practices established for your residential or commercial waste. SB5100 Series Cable Modem User Guide iii If collection systems are designed to which the receiver is no guarantee that to provide reasonable protection against...
...Environment by Recycling When you see this symbol on a Motorola product, do not dispose of this product with your region. These limits are not available, call Motorola Customer Service for assistance. Recycling your Motorola Equipment Please do not dispose of the product with ...electronic waste items. Contact your local authorities for information about practices established for your residential or commercial waste. SB5100 Series Cable Modem User Guide iii If collection systems are designed to which the receiver is no guarantee that to provide reasonable protection against...
User Guide
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... representative, as described in the user documentation that comes with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. SB5100 Series Cable Modem User Guide iv All rights reserved. Motorola provides this publication may be . • THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE REGULATORY...
... representative, as described in the user documentation that comes with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. SB5100 Series Cable Modem User Guide iv All rights reserved. Motorola provides this publication may be . • THIS PRODUCT IS IN COMPLIANCE WITH ONE OR MORE OF THE STANDARDS LISTED ON THE REGULATORY...
User Guide
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... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting Up a USB Driver in... TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 Second Edition 12 Setting Up a USB Driver in... TCP/IP ...22 Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 SB5100 Series Cable Modem User Guide v
User Guide
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... 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB Driver from...Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem User Guide vi
... 95, Windows 98 SE, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing Your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB Driver from...Second Edition or Windows Me 45 Removing the USB Driver from Windows 2000 47 Removing the USB Driver from Windows XP 50 Running the Motorola USB Driver Removal Utility 55 Contact Us ...59 Frequently Asked Questions ...60 Glossary ...62 Software License ...64 SB5100 Series Cable Modem User Guide vi
User Guide
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...! You can use the Installation Assistant on page 40 SB5100 Series Cable Modem User Guide 1 It lets you have a new Motorola® SURFboard® cable modem. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Easier! Your cable modem is up to the Internet. This cable modem transmits and receives data much faster than a dial-up , use your...
...! You can use the Installation Assistant on page 40 SB5100 Series Cable Modem User Guide 1 It lets you have a new Motorola® SURFboard® cable modem. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Easier! Your cable modem is up to the Internet. This cable modem transmits and receives data much faster than a dial-up , use your...
User Guide
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... Configuration Troubleshooting FAQ Glossary License The model number on , all other front-panel lights turn off . Internet service is on your cable modem may be different than in the illustrations and screen images in progress Scanning for a receive (downstream) channel connection Scanning for a ...send (upstream) channel connection Scanning for a network connection Transmitting or receiving data This light does not flash On The cable modem is powered on The downstream channel is connected The upstream channel is connected The startup process is complete A device, such as a ...
... Configuration Troubleshooting FAQ Glossary License The model number on , all other front-panel lights turn off . Internet service is on your cable modem may be different than in the illustrations and screen images in progress Scanning for a receive (downstream) channel connection Scanning for a ...send (upstream) channel connection Scanning for a network connection Transmitting or receiving data This light does not flash On The cable modem is powered on The downstream channel is connected The upstream channel is connected The startup process is complete A device, such as a ...
User Guide
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... to USB equipped computers. Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 connector. 2 USB 3 CABLE The USB port provides a connection to the cable modem. C AB LE ETHERNE T USB Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear...
... to USB equipped computers. Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 connector. 2 USB 3 CABLE The USB port provides a connection to the cable modem. C AB LE ETHERNE T USB Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear...
User Guide
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... Glossary License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the...
... Glossary License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to the Ethernet port Connects to the...
User Guide
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...thunderstorm or lightning activity in the area. Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC, always touch the coaxial cable connector on the unit or use cleaning fluid or similar chemicals. Never use forced air to ...remove dust. To prevent overheating the cable modem, do not block the ventilation holes on the cable modem. Refer all service to release any static charges. SB5100 Series Cable Modem User Guide 5 Do not open the cable modem. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ ...
...thunderstorm or lightning activity in the area. Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC, always touch the coaxial cable connector on the unit or use cleaning fluid or similar chemicals. Never use forced air to ...remove dust. To prevent overheating the cable modem, do not block the ventilation holes on the cable modem. Refer all service to release any static charges. SB5100 Series Cable Modem User Guide 5 Do not open the cable modem. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ ...
User Guide
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... service, you have any special system requirements? • When can record it here: 00 You should ask your local cable service provider. You can I begin to use my cable modem? • Are there any files I need to download after I am connected? • Do I need to access... the Internet and other online services. SB5100 Series Cable Modem User Guide 6 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to provide the MAC address printed on the bar code ...
... service, you have any special system requirements? • When can record it here: 00 You should ask your local cable service provider. You can I begin to use my cable modem? • Are there any files I need to download after I am connected? • Do I need to access... the Internet and other online services. SB5100 Series Cable Modem User Guide 6 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to provide the MAC address printed on the bar code ...
User Guide
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...100Base-T Ethernet card. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. Ethernet Card You can use the Ethernet connection. SB5100 Series Cable Modem User Guide 7 If it must use any PC running Windows® 98 Second Edition...use an Ethernet card, it is compatible with your computer before you install the cable modem. Windows® 95, UNIX, Linux, or Macintosh computers must be installed in your SURFboard cable modem. The USB connection requires special USB driver software that has a USB interface. ...
...100Base-T Ethernet card. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. Ethernet Card You can use the Ethernet connection. SB5100 Series Cable Modem User Guide 7 If it must use any PC running Windows® 98 Second Edition...use an Ethernet card, it is compatible with your computer before you install the cable modem. Windows® 95, UNIX, Linux, or Macintosh computers must be installed in your SURFboard cable modem. The USB connection requires special USB driver software that has a USB interface. ...
User Guide
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... Main Menu on page 11. In most cases, the Installation Assistant automatically configures your cable modem: 1 Install the cables as described in one of: • "Configuring TCP/IP" on page 22 • Your Macintosh or UNIX user manual SB5100 Series Cable Modem User Guide 8 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To...
... Main Menu on page 11. In most cases, the Installation Assistant automatically configures your cable modem: 1 Install the cables as described in one of: • "Configuring TCP/IP" on page 22 • Your Macintosh or UNIX user manual SB5100 Series Cable Modem User Guide 8 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To...
User Guide
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... USB CPE MAC ID: ABDCEF0123 45 To cable outlet (step 2) To electrical outlet (step 4) +12VDC SURFboard cable modem Always connect coaxial cable to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is unplugged. 2 Connect one end of the coaxial cable to the CABLE connector on . Hand-tighten the connectors...
... USB CPE MAC ID: ABDCEF0123 45 To cable outlet (step 2) To electrical outlet (step 4) +12VDC SURFboard cable modem Always connect coaxial cable to avoid damaging them. 3 Insert the SURFboard Cable Modem CD-ROM into your computer is on and the cable modem is unplugged. 2 Connect one end of the coaxial cable to the CABLE connector on . Hand-tighten the connectors...
User Guide
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...Connect the other end to the Ethernet port on your computer. Ethernet: Connect the provided Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the Ethernet connector on page 11. Then perform...for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the USB port on the cable modem. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Connect to either Ethernet or ...
...Connect the other end to the Ethernet port on your computer. Ethernet: Connect the provided Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the Ethernet connector on page 11. Then perform...for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the USB port on the cable modem. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Connect to either Ethernet or ...
User Guide
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... Guide 11 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • "Setting Up a ...IP" on page 22. Setting Up a USB Driver The following subsections describe setting up the USB driver, you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on...
... Guide 11 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98 Second Edition" on page 12 • "Setting Up a ...IP" on page 22. Setting Up a USB Driver The following subsections describe setting up the USB driver, you finish setting up a USB driver. The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on...
User Guide
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... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. This CD contains the USB drivers and must be inserted and read by the PC before you complete the ... is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your device" is inserted in your CD-ROM drive before you connect the cable modem to the PC. SB5100 Series Cable Modem User Guide 12
... Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next. This CD contains the USB drivers and must be inserted and read by the PC before you complete the ... is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your device" is inserted in your CD-ROM drive before you connect the cable modem to the PC. SB5100 Series Cable Modem User Guide 12
User Guide
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... a location and type the location of your computer successfully locates the driver, skip to manually select the driver file from the CD-ROM. SB5100 Series Cable Modem User Guide 13 If your computer does not locate the driver, the previous window is the only box checked. 5 Click Next. For the SB5100 or...
... a location and type the location of your computer successfully locates the driver, skip to manually select the driver file from the CD-ROM. SB5100 Series Cable Modem User Guide 13 If your computer does not locate the driver, the previous window is the only box checked. 5 Click Next. For the SB5100 or...
User Guide
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...type your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 Second Edition or Windows Me" on page 45. SB5100 Series Cable Modem User Guide Although your Windows 98 Second Edition CD-ROM in Windows 98 Second Edition, continued 8 Select The updated driver... To install the files..., insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. If a window with the message Copying Files... If you still...
...type your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 Second Edition or Windows Me" on page 45. SB5100 Series Cable Modem User Guide Although your Windows 98 Second Edition CD-ROM in Windows 98 Second Edition, continued 8 Select The updated driver... To install the files..., insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. If a window with the message Copying Files... If you still...