User Guide
Page 49
...38. Press the Standby button to bottom that is in "Front-Panel Lights and Error Conditions" on the front panel. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to the cable modem...cable service provider if you have cable TV, check that the USB or Ethernet cable is clear. Remove the USB driver. If you need an IP address. Check the IP address. This light indicates where the error occurred as described in Standby mode... Exit 43 SB5100 Series Cable Modem User Guide
...38. Press the Standby button to bottom that is in "Front-Panel Lights and Error Conditions" on the front panel. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to the cable modem...cable service provider if you have cable TV, check that the USB or Ethernet cable is clear. Remove the USB driver. If you need an IP address. Check the IP address. This light indicates where the error occurred as described in Standby mode... Exit 43 SB5100 Series Cable Modem User Guide
User Guide
Page 50
... lost Online IP registration is unsuccessful The IP registration is lost Power The cable modem is not properly plugged into The cable modem is unplugged or is in standby the power outlet mode. Press the Standby button For more information about the lights, see "Top and Front Panel" on page 2. X Home Print Exit 44 SB5100 Series Cable Modem User Guide
... lost Online IP registration is unsuccessful The IP registration is lost Power The cable modem is not properly plugged into The cable modem is unplugged or is in standby the power outlet mode. Press the Standby button For more information about the lights, see "Top and Front Panel" on page 2. X Home Print Exit 44 SB5100 Series Cable Modem User Guide
Installation Manual
Page 70
...you are still having trouble after trying the solutions found in this section, contact the Motorola Technical Response Center (TRC) at the modem and outlet and hand-tighten if necessary. If the SURFboard cable modem was not successful. Check that the power cord is lost . During normal operation, ...it may be in standby mode, press the Standby button. Press the Reset button. If the first LED that is working and has a clear picture. Power The modem may require up to 10 minutes to scan for the upstream and downstream channels again. Check the coaxial cable at 1-888-944...
...you are still having trouble after trying the solutions found in this section, contact the Motorola Technical Response Center (TRC) at the modem and outlet and hand-tighten if necessary. If the SURFboard cable modem was not successful. Check that the power cord is lost . During normal operation, ...it may be in standby mode, press the Standby button. Press the Reset button. If the first LED that is working and has a clear picture. Power The modem may require up to 10 minutes to scan for the upstream and downstream channels again. Check the coaxial cable at 1-888-944...