User Guide
Page 8
... complete A device, such as a computer or hub, is transferring data. 2 SB5100 Series Cable Modem User Guide No data is transmitted or received from the Internet when the Standby light is blocked because the Standby button was pressed. All other lights are on . If this guide. 1 2... S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button again. During normal operation, the Power, Receive, Send, and Online lights are...
... complete A device, such as a computer or hub, is transferring data. 2 SB5100 Series Cable Modem User Guide No data is transmitted or received from the Internet when the Standby light is blocked because the Standby button was pressed. All other lights are on . If this guide. 1 2... S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button again. During normal operation, the Power, Receive, Send, and Online lights are...
User Guide
Page 48
...cable modem. Resetting the cable modem may take 5 to restart the cable modem. Your service provider may take 5 to the Internet. Press the Standby button to reconnect to 30 minutes. Before calling your service provider, try pressing the reset button on page 44. X Home Print Exit 42 SB5100 Series Cable Modem User Guide Restarting the cable modem...the solutions listed here do not solve your problem, contact your service provider, try unplugging and plugging in the cable modem power cord in "Front-Panel Lights and Error Conditions" on the rear panel. Before calling your...
...cable modem. Resetting the cable modem may take 5 to restart the cable modem. Your service provider may take 5 to the Internet. Press the Standby button to reconnect to 30 minutes. Before calling your service provider, try pressing the reset button on page 44. X Home Print Exit 42 SB5100 Series Cable Modem User Guide Restarting the cable modem...the solutions listed here do not solve your problem, contact your service provider, try unplugging and plugging in the cable modem power cord in "Front-Panel Lights and Error Conditions" on the rear panel. Before calling your...
User Guide
Page 49
... is off except the Standby light, the cable modem is in one of:...Standby mode. Note the first light from Windows XP" on the front panel. If you have cable TV, check that the USB or Ethernet cable is clear. If you need an IP address. Call your cable... on page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Check the coaxial cable at the cable modem and wall outlet. Introduction Before You Begin Installation... Glossary License Problem Cannot send or receive data Problems related to the cable modem and your computer. Follow the steps in "Verifying the IP Address...
... is off except the Standby light, the cable modem is in one of:...Standby mode. Note the first light from Windows XP" on the front panel. If you have cable TV, check that the USB or Ethernet cable is clear. If you need an IP address. Call your cable... on page 54 X Home Print Exit 43 SB5100 Series Cable Modem User Guide Check the coaxial cable at the cable modem and wall outlet. Introduction Before You Begin Installation... Glossary License Problem Cannot send or receive data Problems related to the cable modem and your computer. Follow the steps in "Verifying the IP Address...
User Guide
Page 50
Press the Standby button For more information about the lights, see "Top and Front Panel" on page 2. X Home Print Exit 44 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Front-Panel Lights and Error Conditions Light Turns Off During Startup If... The send channel cannot be acquired The send channel is lost Online IP registration is unsuccessful The IP registration is lost Power The cable modem is not properly plugged into The cable modem is unplugged or is in standby the power outlet mode.
Press the Standby button For more information about the lights, see "Top and Front Panel" on page 2. X Home Print Exit 44 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Front-Panel Lights and Error Conditions Light Turns Off During Startup If... The send channel cannot be acquired The send channel is lost Online IP registration is unsuccessful The IP registration is lost Power The cable modem is not properly plugged into The cable modem is unplugged or is in standby the power outlet mode.
Installation Manual
Page 7
... ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and LEDs...2-3 Figure 3-1 Cable connections ...3-3 Figure 3-2 Ethernet - Multiple users ...3-31 Figure 3-3 Ethernet - Multiple users with two interfaces ...3-31 Figure 3-4 Ethernet - Two...
... ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and LEDs...2-3 Figure 3-1 Cable connections ...3-3 Figure 3-2 Ethernet - Multiple users ...3-31 Figure 3-3 Ethernet - Multiple users with two interfaces ...3-31 Figure 3-4 Ethernet - Two...
Installation Manual
Page 8
...SURFboard cable modem provides a USB or Ethernet connection. USB interface for troubleshooting SURFboard Cable Modem Installation Manual Extensive event logs for direct connection to USB-equipped computers ! 10/100Base-T Ethernet port supporting up to 38 Mbps in a single 6 MHz channel (55 Mbps... web pages, or StormWatch™ Diagnostic Suite ! The features of unit ! Standby switch on top of the SURFboard cable modem include: ! Section 1 Introduction The Motorola® SURFboard SB5100 series cable modem provides a link from a home or business computer to 32 users ! Automatic ...
...SURFboard cable modem provides a USB or Ethernet connection. USB interface for troubleshooting SURFboard Cable Modem Installation Manual Extensive event logs for direct connection to USB-equipped computers ! 10/100Base-T Ethernet port supporting up to 38 Mbps in a single 6 MHz channel (55 Mbps... web pages, or StormWatch™ Diagnostic Suite ! The features of unit ! Standby switch on top of the SURFboard cable modem include: ! Section 1 Introduction The Motorola® SURFboard SB5100 series cable modem provides a link from a home or business computer to 32 users ! Automatic ...
Installation Manual
Page 12
... /ACTIVI TY TANDB Y 5 PC S SB5100 SURFboard® Cable Modem 6 7 Table 2-1 describes the front-panel LEDs and Standby button: Table 2-1 Front-panel LEDs and Standby button Key Item 1 Standby Button Description Press this button again to : ! When the Standby button is activated, all other LEDs turn off. The Standby button offers Internet security. SURFboard Cable Modem Installation Manual The Standby button enables the subscriber...
... /ACTIVI TY TANDB Y 5 PC S SB5100 SURFboard® Cable Modem 6 7 Table 2-1 describes the front-panel LEDs and Standby button: Table 2-1 Front-panel LEDs and Standby button Key Item 1 Standby Button Description Press this button again to : ! When the Standby button is activated, all other LEDs turn off. The Standby button offers Internet security. SURFboard Cable Modem Installation Manual The Standby button enables the subscriber...
Installation Manual
Page 13
... device, such as a computer or hub, is connected to the Local Area Network remain active. Press the Standby button and the light is on and the PC/Activity light flashes when the cable modem is suspended. During normal operation, the Power, Receive, Send, and Online lights are off. The downstream channel...data. The connections to the USB or Ethernet connectors on , all other lights are on indicating the Internet service is transferring data. SURFboard Cable Modem Installation Manual Overview 2-3 Key Item When Flashing When On 2 Power Startup diagnostics in process.
... device, such as a computer or hub, is connected to the Local Area Network remain active. Press the Standby button and the light is on and the PC/Activity light flashes when the cable modem is suspended. During normal operation, the Power, Receive, Send, and Online lights are off. The downstream channel...data. The connections to the USB or Ethernet connectors on , all other lights are on indicating the Internet service is transferring data. SURFboard Cable Modem Installation Manual Overview 2-3 Key Item When Flashing When On 2 Power Startup diagnostics in process.
Installation Manual
Page 70
... lost . Check the IP address (follow the steps in standby mode, press the Standby button. Press the Reset button. Verify that might occur when using the SURFboard cable modem. If you in quickly detecting, isolating, and resolving error...cable at 1-888-944-HELP. If the SURFboard cable modem was not successful. During normal operation, the IP registration is lost . SURFboard cable modem Installation Manual Section 5 Troubleshooting This section provides information to assist you are still having trouble after trying the solutions found in this section, contact the Motorola...
... lost . Check the IP address (follow the steps in standby mode, press the Standby button. Press the Reset button. Verify that might occur when using the SURFboard cable modem. If you in quickly detecting, isolating, and resolving error...cable at 1-888-944-HELP. If the SURFboard cable modem was not successful. During normal operation, the IP registration is lost . SURFboard cable modem Installation Manual Section 5 Troubleshooting This section provides information to assist you are still having trouble after trying the solutions found in this section, contact the Motorola...