User Guide
Page 69
... my SURFboard cable modem stops working? Q What do not provide cable Internet access. If you continue to get Internet access and/or offer a discount when you will need more than one computer. Do I need to subscribe to cable TV to have problems, contact your local cable company for your cable service provider. Contact your cable company for specific information...
... my SURFboard cable modem stops working? Q What do not provide cable Internet access. If you continue to get Internet access and/or offer a discount when you will need more than one computer. Do I need to subscribe to cable TV to have problems, contact your local cable company for your cable service provider. Contact your cable company for specific information...
User Guide
Page 70
... network (LAN). F-type connector A connector used type of braided wire. Your cable service provider assigns your cable modem an IP address to 100 Mbps. Fast Ethernet (100Base-T) provides transmission speeds up to provide a continuous Internet connection. The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for a computer or device on the destination IP address...
... network (LAN). F-type connector A connector used type of braided wire. Your cable service provider assigns your cable modem an IP address to 100 Mbps. Fast Ethernet (100Base-T) provides transmission speeds up to provide a continuous Internet connection. The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for a computer or device on the destination IP address...
Installation Manual
Page 6
... Configuration Download and Time of Day B-6 Baseline Privacy...B-7 SURFboard Cable Modem Installation Manual ii Contents Recovering from Windows 98 or Win98_SE Installation Errors 3-46 Remove Program...3-46 Solutions ...3-47 Solution 1...3-47 Solution 2...3-48 Setting the Frequency Using StormWatch ...3-49 Section 4 HTML User Interface Section 5 Troubleshooting Appendix A Specifications Downstream...A-1 Upstream...A-1 General ...A-1 Appendix B Event Log Messages...
... Configuration Download and Time of Day B-6 Baseline Privacy...B-7 SURFboard Cable Modem Installation Manual ii Contents Recovering from Windows 98 or Win98_SE Installation Errors 3-46 Remove Program...3-46 Solutions ...3-47 Solution 1...3-47 Solution 2...3-48 Setting the Frequency Using StormWatch ...3-49 Section 4 HTML User Interface Section 5 Troubleshooting Appendix A Specifications Downstream...A-1 Upstream...A-1 General ...A-1 Appendix B Event Log Messages...
Installation Manual
Page 7
... window...4-6 Tables Table 2-1 Front-panel LEDs and Standby button ...2-2 Table 2-2 Rear-panel connections and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual Contents iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure...
... window...4-6 Tables Table 2-1 Front-panel LEDs and Standby button ...2-2 Table 2-2 Rear-panel connections and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual Contents iii SURFboard Cable Modem Specific Log Messages...B-7 Baseline Privacy ...B-7 DHCP / TFTP...B-10 Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure...
Installation Manual
Page 9
... list contains the full spelling of the same model number exist and the information applies to a specific model, the complete model number is used for emphasis KEY+KEY Key combinations indicating that you begin using the SURFboard cable modem, familiarize yourself with the stylistic conventions used in this manual. Section 4 HTML User Interface provides...
... list contains the full spelling of the same model number exist and the information applies to a specific model, the complete model number is used for emphasis KEY+KEY Key combinations indicating that you begin using the SURFboard cable modem, familiarize yourself with the stylistic conventions used in this manual. Section 4 HTML User Interface provides...
Installation Manual
Page 18
... CD-ROM drive. Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem connector marked ETHERNET and the other end to set up During normal operation What occurs Specific LEDs are off . Connect the USB cable to off . For information, check our website http://www.motorola.com/broadband. For example, if the downstream channel is...
... CD-ROM drive. Ethernet: Connect the 10/100Base-T Ethernet cable to the SURFboard cable modem connector marked ETHERNET and the other end to set up During normal operation What occurs Specific LEDs are off . Connect the USB cable to off . For information, check our website http://www.motorola.com/broadband. For example, if the downstream channel is...
Installation Manual
Page 72
Appendix A Specifications Downstream Modulation Data rate Frequency Bandwidth Symbol rate: 64 QAM 256 QAM Operating level Input impedance ...impedance General Data protocol Interface to PC Power Power adapter input Dimensions Operating temperature Storage temperature Operating humidity 64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to 860 MHz (30 ...Vac, 50 to 60 Hz 6.2" H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing SURFboard Cable Modem Installation Manual
Appendix A Specifications Downstream Modulation Data rate Frequency Bandwidth Symbol rate: 64 QAM 256 QAM Operating level Input impedance ...impedance General Data protocol Interface to PC Power Power adapter input Dimensions Operating temperature Storage temperature Operating humidity 64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to 860 MHz (30 ...Vac, 50 to 60 Hz 6.2" H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing SURFboard Cable Modem Installation Manual
Installation Manual
Page 73
A condition to debug a program. Conditions that is MMDDHHMMSS P XNNN.N event message. Informative messages. SURFboard Cable Modem Installation Manual Appendix B Event Log Messages This appendix defines the messages in the Events Log. The format is ... the message Event message String reporting status or error (can be corrected immediately, such as hard device errors. Event Message Format The entries can contain specific values which apply to the event being reported) Priority Levels Table B-1 describes the priority level: Table B-1 Priority level Priority Level 1 2 3 4 ...
A condition to debug a program. Conditions that is MMDDHHMMSS P XNNN.N event message. Informative messages. SURFboard Cable Modem Installation Manual Appendix B Event Log Messages This appendix defines the messages in the Events Log. The format is ... the message Event message String reporting status or error (can be corrected immediately, such as hard device errors. Event Message Format The entries can contain specific values which apply to the event being reported) Priority Levels Table B-1 describes the priority level: Table B-1 Priority level Priority Level 1 2 3 4 ...
Installation Manual
Page 79
... Not Avail Resp Len Level 1 (Alert) 4 (Error) 4 (Error) Cable Modem Actions Same as D05.0 CM continues reading the next bytes of REG-RSP msg CM set to CMTS SURFboard Cable Modem Installation Manual Continue parsing next bytes Ignore it . Continue parsing next bytes Discard the...correct length and continue reading the next bytes Baseline Privacy B00.0 Baseline Privacy B01.0 TBD 7 (Info) No action taken SURFboard Cable Modem Specific Log Messages The SB5100 supports only DOCSIS required log messages and does not support x500 messages. Baseline Privacy Code B500.0 B502.0 B502.1 B502.2...
... Not Avail Resp Len Level 1 (Alert) 4 (Error) 4 (Error) Cable Modem Actions Same as D05.0 CM continues reading the next bytes of REG-RSP msg CM set to CMTS SURFboard Cable Modem Installation Manual Continue parsing next bytes Ignore it . Continue parsing next bytes Discard the...correct length and continue reading the next bytes Baseline Privacy B00.0 Baseline Privacy B01.0 TBD 7 (Info) No action taken SURFboard Cable Modem Specific Log Messages The SB5100 supports only DOCSIS required log messages and does not support x500 messages. Baseline Privacy Code B500.0 B502.0 B502.1 B502.2...