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...the use forced air to avoid damaging the equipment by local lightning strikes and other electrical surges. X Home Print Exit ii SB5100 Series Cable Modem User Guide DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO... DO SO. Different types of the supplied cable between system components. It is connected. Wipe the cable modem with all applicable product safety requirements of the country of the cable modem. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS...
...the use forced air to avoid damaging the equipment by local lightning strikes and other electrical surges. X Home Print Exit ii SB5100 Series Cable Modem User Guide DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO... DO SO. Different types of the supplied cable between system components. It is connected. Wipe the cable modem with all applicable product safety requirements of the country of the cable modem. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS...
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... or an experienced radio/TV technician for a Class B digital device, pursuant to part 15 of the Canadian Interference Causing Equipment Regulations. X Home Print Exit iii SB5100 Series Cable Modem User Guide These limits are designed to provide reasonable protection against harmful interference in a particular installation. This equipment generates, uses and can be determined by...
... or an experienced radio/TV technician for a Class B digital device, pursuant to part 15 of the Canadian Interference Causing Equipment Regulations. X Home Print Exit iii SB5100 Series Cable Modem User Guide These limits are designed to provide reasonable protection against harmful interference in a particular installation. This equipment generates, uses and can be determined by...
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... to revise this publication and to provide notification of such revision or change. Microsoft, Windows, and Windows Me are registered in content from Motorola, Inc. X Home Print Exit iv SB5100 Series Cable Modem User Guide This product is provided with this product, please ask your service provider or point-of-purchase representative, as translation, transformation...
... to revise this publication and to provide notification of such revision or change. Microsoft, Windows, and Windows Me are registered in content from Motorola, Inc. X Home Print Exit iv SB5100 Series Cable Modem User Guide This product is provided with this product, please ask your service provider or point-of-purchase representative, as translation, transformation...
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... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000... Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User Guide
... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000... Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User Guide
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... ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
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... computers in "Cabling for Multiple Users" on the SURFboard cable modem • Two computers; It lets you have a new Motorola® SURFboard® cable modem. Your cable modem is always online. You can affect performance, the actual speed will vary. Just open your SURFboard cable modem is up to...port • Up to 32 computers to a single SURFboard cable modem using an Ethernet hub, as shown in your home or business to the Ethernet port on page 40 X Home Print Exit 1 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration ...
... computers in "Cabling for Multiple Users" on the SURFboard cable modem • Two computers; It lets you have a new Motorola® SURFboard® cable modem. Your cable modem is always online. You can affect performance, the actual speed will vary. Just open your SURFboard cable modem is up to...port • Up to 32 computers to a single SURFboard cable modem using an Ethernet hub, as shown in your home or business to the Ethernet port on page 40 X Home Print Exit 1 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration ...
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... is transmitted or received from the Internet when the Standby light is on and the PC/Activity light flashes when the cable modem is transferring data. 2 SB5100 Series Cable Modem User Guide During normal operation, the Power, Receive, Send, and Online lights are off until you can press the...computer or hub, is connected to suspend your Internet connection. If this guide. 1 2 S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button again.
... is transmitted or received from the Internet when the Standby light is on and the PC/Activity light flashes when the cable modem is transferring data. 2 SB5100 Series Cable Modem User Guide During normal operation, the Power, Receive, Send, and Online lights are off until you can press the...computer or hub, is connected to suspend your Internet connection. If this guide. 1 2 S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button again.
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... to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. C AB LE E THERNET USB... Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel provides cabling connectors and the power receptacle. CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID:ABCDEF012 345 USB CPE MAC ID: ABDCEF0 12345 4 +12VDC X Home Print Exit 3 SB5100 Series Cable Modem...
... to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. C AB LE E THERNET USB... Introduction Before You Begin 1 2 3 Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel provides cabling connectors and the power receptacle. CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID:ABCDEF012 345 USB CPE MAC ID: ABDCEF0 12345 4 +12VDC X Home Print Exit 3 SB5100 Series Cable Modem...
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.... X Home Print Exit 4 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter...
.... X Home Print Exit 4 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Before You Begin Before you begin the installation, check that you may need 75-ohm coaxial cable with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter...
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... in the area. X Home Print Exit 5 SB5100 Series Cable Modem User Guide Wipe the cable modem with static electricity: • Always first connect the coaxial cable to release any static charges. Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to the grounded cable TV wall outlet. • Before you connect...
... in the area. X Home Print Exit 5 SB5100 Series Cable Modem User Guide Wipe the cable modem with static electricity: • Always first connect the coaxial cable to release any static charges. Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to the grounded cable TV wall outlet. • Before you connect...
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...am connected? • Do I need to access the Internet and other online services. X Home Print Exit 6 SB5100 Series Cable Modem User Guide To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use... e-mail? You can I begin to use my cable modem? • Are there any special system requirements? • When can record it here: 00 You should ask your local cable service provider. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ ...
...am connected? • Do I need to access the Internet and other online services. X Home Print Exit 6 SB5100 Series Cable Modem User Guide To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use... e-mail? You can I begin to use my cable modem? • Are there any special system requirements? • When can record it here: 00 You should ask your local cable service provider. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ ...
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...Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. Ethernet Card You can use the Ethernet connection with any PC running Windows® 98, Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. If ...it must use an Ethernet card, it is compatible with Microsoft Windows®, Macintosh®, and UNIX® computers. The USB connection requires special USB driver software that has a USB interface. X Home Print Exit 7 SB5100 Series Cable Modem User Guide ...
...Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp. Ethernet Card You can use the Ethernet connection with any PC running Windows® 98, Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. If ...it must use an Ethernet card, it is compatible with Microsoft Windows®, Macintosh®, and UNIX® computers. The USB connection requires special USB driver software that has a USB interface. X Home Print Exit 7 SB5100 Series Cable Modem User Guide ...
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... user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide You can skip this step. 3 Configure TCP/IP and verify the IP address for your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB...
... user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide You can skip this step. 3 Configure TCP/IP and verify the IP address for your cable modem: 1 Install the cables as described in one of : • "Cabling and Startup for a Single User" on page 9 • "Cabling for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB...
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This turns the SURFboard cable modem on and the cable modem is complete. X Home Print Exit 9 SB5100 Series Cable Modem User Guide You do not need to unplug it when not in use. 5 Check that the lights on the cable modem front cycle through this sequence: • Power flashes during the self-... is unplugged. 2 Connect one end of the coaxial cable to the CABLE connector on the cable modem and the electrical outlet. Connect the other end of the coaxial cable to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for a...
This turns the SURFboard cable modem on and the cable modem is complete. X Home Print Exit 9 SB5100 Series Cable Modem User Guide You do not need to unplug it when not in use. 5 Check that the lights on the cable modem front cycle through this sequence: • Power flashes during the self-... is unplugged. 2 Connect one end of the coaxial cable to the CABLE connector on the cable modem and the electrical outlet. Connect the other end of the coaxial cable to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for a...
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... USB cable to the same computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Ethernet users do not need to set up USB. 7 Perform the procedures for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to ... on your computer. Ethernet: Connect the provided straight-through Ethernet cable to the USB port on the cable modem. Connect the other end to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Introduction Before You Begin...
... USB cable to the same computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Ethernet users do not need to set up USB. 7 Perform the procedures for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to ... on your computer. Ethernet: Connect the provided straight-through Ethernet cable to the USB port on the cable modem. Connect the other end to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Introduction Before You Begin...
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...on page 21 When you finish setting up a USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "... Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue with "Configuring TCP/IP" on page 22. X Home Print Exit 11 SB5100 Series Cable Modem User Guide
...on page 21 When you finish setting up a USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "... Driver in Windows Me" on page 20 • "Setting Up a USB Driver in the USB cable. Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue with "Configuring TCP/IP" on page 22. X Home Print Exit 11 SB5100 Series Cable Modem User Guide
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This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. X Home Print Exit 12 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 ...best driver for your device" is inserted in your CD-ROM drive before you plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next.
This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. X Home Print Exit 12 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 ...best driver for your device" is inserted in your CD-ROM drive before you plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next.
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... driver file from the CD-ROM. To load the driver successfully, you may need to click Browse to step 8. For the SB5100, select the NetMotCM.sys file. X Home Print Exit 13 SB5100 Series Cable Modem User Guide Or For the SB5120, select the SB5120.inf file. 7 Click Next. The message "Please wait while Windows searches...
... driver file from the CD-ROM. To load the driver successfully, you may need to click Browse to step 8. For the SB5100, select the NetMotCM.sys file. X Home Print Exit 13 SB5100 Series Cable Modem User Guide Or For the SB5120, select the SB5120.inf file. 7 Click Next. The message "Please wait while Windows searches...
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and click Next. displays and asks for your CD-ROM drive, type your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. To install the files, insert your Windows 98 CD-ROM is ... 98 or Windows Me" on page 45. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this procedure. 9 After the window at bottom left is the same. 14 SB5100 Series Cable Modem User Guide If you still cannot find the correct driver file, click Cancel to complete the...
and click Next. displays and asks for your CD-ROM drive, type your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. To install the files, insert your Windows 98 CD-ROM is ... 98 or Windows Me" on page 45. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this procedure. 9 After the window at bottom left is the same. 14 SB5100 Series Cable Modem User Guide If you still cannot find the correct driver file, click Cancel to complete the...
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... After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. X Home Print Exit 15 SB5100 Series Cable Modem User Guide If you have difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing...
... After all the necessary files are loaded, the window at bottom left is displayed. 11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service. X Home Print Exit 15 SB5100 Series Cable Modem User Guide If you have difficulties setting up the USB driver, you finish setting up the USB driver, perform "Removing...